About us
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.13 Reviews
Showing 1-3 of 3 reviews
The Ramsey G.
01/2014
bathtub refinishing
+ -1 moreDidn't go well at all! Owner basically wanted to get paid but do nothing.
Description of Work: Needed to fix the hot tub main circuit. We agreed at $85 for him to check it out & see what needs to be done. He came to the house to check it. At first he refused to go into the crawl space & said he didn't have time for that. When I asked him what the purpose was for him to come to the house, he argued and finally went into the crawl space to look at it. He said he would look for the part & come back and install. It has been 2 months, I have called, emailed & texted- No response!!
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$85
Sandra R.
12/2011
bathtub refinishing
+ -1 moreThis review is not a commentary on the quality of the company's work since we did not contract for services with them. Howerver I wanted to make members aware that the company does charge a fee for estimates. I contacted this company by phone regarding flexing in the floor of a fiberglass shower in our home. The floor also has a crack in it. The shower is over 3 years old and the manufacturer has denied warranty coverage. We were trying to determine the extent of the damage so that we could decide whether we wanted to repair the unit , get a new one or tile the shower. We were looking at several possibilities. I spoke with Jennifer Miller who was very nice on the phone. She explained what they do and gave a price range of $500-$800 to fix the unit depending on the extent of the damage. However, the company charges $75 just to come and inspect the unit. This fee is deducted from the final costs of the repair should you decide to have them do so. I felt this fee was more akin to a service charge and almost obligates you to have them do the repair or you will lose money that could be applied to the resolution of the issue should you opt to go with another company. There were no reviews of this company on Angie's List and I could find no reviews of the company on other websites. I just did not want to spend that kind of money for just an estimate without more information regarding the quality of their work. I understand that they have to send a technician out to look at the problem and that costs them money but I really felt $75 was too high. Perhaps a fee $25-$35 would be more reasonable? Ultimately, we found another company that had a good rating on the BBB and did free estimates. They quoted about the same price for the above repair but they were able to give us an assessment of the damages before we committed to repairing the unit.
Description of Work: No services were performed
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Response from Bath Masters of The Carolinas
Meg W.
10/2008
bathtub refinishing
+ -1 moreMack diagnosed my problem and proposed a clear solution to fix it. I had to hire a plumber to remove the tub, and he was there to make sure it was done right. He ordered the parts, installed them, and tested the tub.
Description of Work: Repairs to Lasco whirlpool tub that was improperly installed.
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Yes, I recommend this pro
$275
Contact information
unknown, Charlotte, NC 28227
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 12:00 PMLicensing
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Bathtub Restoration
FAQ
Bath Masters of The Carolinas is currently rated 3.1 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 12:00 PM
Bath Masters of The Carolinas accepts the following forms of payment: Check
No, Bath Masters of The Carolinas does not offer free project estimates.
No, Bath Masters of The Carolinas does not offer eco-friendly accreditations.
No, Bath Masters of The Carolinas does not offer a senior discount.
Yes, Bath Masters of The Carolinas offers emergency services.
Yes, Bath Masters of The Carolinas offers warranties.
Bath Masters of The Carolinas offers the following services: We repair chips, holes, cracks, soft tub bottoms, broken window frames, swimming pools, counter tops....
By choice, we do not refinish tubs, showers or counter tops.
Contact information
unknown, Charlotte, NC 28227
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 12:00 PM