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Baker Roofing Co

Roofing, Skylights, Chimney Repair

About us

In 1915 W. P. Baker hung a sign in his downtown Raleigh shop indicating that Baker Roofing (then Baker Rawls Tin Shop) was open for business. That sign read “We shall do good work. At a profit if we can, at a loss if we must, but always good work. Today, the current owners and his grandsons, still keep that sign hanging in our Raleigh headquarters and acts as a daily reminder of the values that drive all of team Baker. Although we have grown significantly since our founding in 1915, our commitment to providing our customers with the best possible experience in the industry remains unchanged. Give us a call and you will not be disappointed. Additional contact name - Jarek Zelazko. Additional email - jzelazko@bakerroofing.com.

Business highlights

110 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial roofing; Siding, Doors, Gutters, Gutter Guards & solar panels

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.0
punctuality
4.2
Showing 1-9 of 9 reviews

Tom C.
08/2017
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lesley T.
07/2017
5.0
roofing
  + -1 more
unknown
Description of Work: They came out and put a roof on my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck S.
10/2015
5.0
roofing
  + -1 more
There were active leaks in the ceiling and they were willing to work me in almost 3 weeks early. Skip was the site manager and he did a great job communicating and following up on everything we discussed. In addition he pointed out areas of damage I had not seen. His crew arrived on-time and did a great job on the installation and repair work. When finished they cleaned up and I saw no evidence they had ever been here. It was a challenge finding qualified people at a beach location. I had several no-shows for proposals and ended up with 3 other bids. Baker was the most expensive bid but the professionalism displayed by their staff, Van in Sales and Skip on site, I felt they would do the most professional job. And I was right.
Description of Work: Installed a new roof, replaced all damaged wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rusty B.
06/2015
5.0
roofing, skylights
  + 0 more
unknown
Description of Work: Repaired leaking skylight and surface shingles around the perimeter. Repaired deteriorated flashing on the chimney/roof connection that had been previously repaired incorrectly. Can't say enough good things about the Baker repair team. They sent me photos of the damaged area; clearly explained how it would be fixed; kept me informed about the repair date; finished the job on time without any costly "add-ons;" followed up with after-repair photos. Very professional, great value for the repair charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Samuel G.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: replaced flashing on plumbing boots, due to a leak. | |It took a while to get them out there, lucky the weather was good.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$800

james K.
09/2013
1.0
roofing
  + -1 more
Didn't use this company because I could never get them to return my call after 4 different requests for estimate for roof repair. I've used them in the past and they did good work, but won't use them again... can't even return phone calls.
Description of Work: roof repair

Rating CategoryRating out of 5
responsiveness
1.0


Response from Baker Roofing Co
Dear Angie's List Member, We truly regret that you have had this experience with our company. It is unacceptable and is not the exceptional customer service, which we place great value in, and demand of ourselves. We sincerely apologize for our failure and want to thank you for considering our company to perform repairs on your home. We also thank you for the review that you have provided and assure you, we will use this feedback to refine our services in the Charlotte Metro area. If there is ever any way we can be of service in the future, I would hope that you would consider us at that time. Respectfully, Keith Gregory Vice-President Baker Residential 919-828-2975

David S.
08/2013
4.0
chimney repair, roofing
  + 0 more
Did what was ask an stopped the leak.
Description of Work: Replaced roof exhaust fan and shroud, applied flashing and compound to stop roof leak around fireplace chimmey.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Philip S.
12/2010
5.0
roofing
  + -1 more
They were outstanding. They were very professional. They really worked with the original shingle manufacturer to help fix and old problem. I would recommend them. I will use them again in the future.
Description of Work: I used Baker Roofing a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Christian B.
03/2008
1.0
roofing
  + -1 more
A Baker sales rep gave a reasonable quote for some minor shingle repair. They were supposed to come out three separate times to repair it, and never showed, including the final time when the sales guy said he "guaranteed" they'd be there by noon on Tuesday. Never showed. There was an excuse each time, including that too many of his workers called in sick on a Friday. Lovely. As a result, my roof suffered more water damage, as it rained while I waited during their no-shows.
Description of Work: They stood me up three times for some minor shingle repairs.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    4700 Nations Crossing Rd, Charlotte, NC 28217

    bakerroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    5812
    Trade License Locale
    NC, SC
    Trade License Authority
    NC, SC

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Skylights,
    Chimney Repair

    FAQ

    Baker Roofing Co is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Baker Roofing Co accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Baker Roofing Co offers free project estimates.
    Yes, Baker Roofing Co offers eco-friendly accreditations.
    Yes, Baker Roofing Co offers a 5% senior discount.
    Yes, Baker Roofing Co offers emergency services.
    Yes, Baker Roofing Co offers warranties.
    Baker Roofing Co offers the following services: Residential & commercial roofing; Siding, Doors, Gutters, Gutter Guards & solar panels
    n/a

    Contact information

    4700 Nations Crossing Rd, Charlotte, NC 28217

    bakerroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed