At Assa Abloy Entrance Systems, we understand the importance of having a great garage door! Your home’s garage door can mean the difference between your car and other valuables being secure or vulnerable to theft. We offer services in garage door repair, as well as preventative maintenance for your garage door systems to ensure your garage remote and garage opener are in optimal working order. We can also custom install screen doors to add to the beauty and appearance of space to your home. Contact us today to speak to one of our experts and find out more about what we can do for you!
The service person knows what he was doing and the work was good.
Description of Work: Garage Tuning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret C.
12/2017
5.0
garage doors
 + -1 more
Came that day! Found problem, ordered part, installed in couple of days! Highly recommend!
Description of Work: garage door to open
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Phyllis C.
12/2017
5.0
garage doors
 + -1 more
I would definitely use Assa Abloy again and recommend their services. Professional service from initial visit for estimate to installation. Pricing was reasonable.
Description of Work: Replaced two garage doors and one opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Adam B.
11/2017
5.0
garage doors
 + -1 more
Very punctual and did a good job. No issues.
Description of Work: Garage door tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike G.
11/2017
5.0
garage doors
 + -1 more
Good Job done in a timely manner. Was friendly and knowledgeable.
Description of Work: Garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Resh R.
11/2017
4.0
garage doors
 + -1 more
Did the job good, but we had to make sure he did all the service points that were on offer.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$79
Dorothy R.
11/2017
5.0
garage doors
 + -1 more
appointment made within a reasonable time. arrived on time. Personable and professional. WHen my grand daughter visited, she immediately remarked on how much quieter the opener was.
Description of Work: Service on garage door. I purchased a coupon from Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Assa Abloy Entrance Systems
A pleasure to serve you, [Member Name Removed]! Enjoy that peace and quiet!
Kuangta H.
10/2017
5.0
garage doors
 + -1 more
Arriving time is two hours late than originally scheduled.
Description of Work: Garage door turn-up. Job well done. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$79
Sebra S.
07/2017
5.0
garage doors
 + -1 more
Well, they did a good job with what they did. They were just replacing the garage doors. I have no idea what garage door normally cost. With most stuff, you never pay what you want to pay for it, it's always more than what you want to pay for it.
Description of Work: We had new garage doors put in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet A.
06/2017
5.0
garage doors
 + -1 more
Showed up on time. Explained the repair requirement and we done quickly and cleaned up nicely
Description of Work: Repaired work from a previous Angies List contractor .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jill S.
04/2017
5.0
garage doors
 + -1 more
On time, knowledgeable and courteous.
Description of Work: Garage door opener checkup and install of wireless keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Young-Sun R.
04/2017
5.0
garage doors
 + -1 more
Very well - garage doors are working like new. I was so used to the loud sound of the door opening and closing and now it's noticeably quieter and smooth. Highly recommend this service.
Description of Work: Garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverley B.
04/2017
5.0
garage doors
 + -1 more
Very well. Only thing I would suggest is that they ask how high you want the mounted keypad. Mine is a little higher than I would have liked, but that is just my preference.
Description of Work: Install keyless garage door opener and garage door service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Sue M.
01/2017
5.0
garage doors
 + -1 more
The company scheduled a technician for the following day after my call.He arrived on time and completed the work quickly and professionally.The total cost was $232. which seemed very reasonable.The technicians are all insured and well trained to solve any garage door problem.I would highly recommend this Swedish owned company for anything related to garage doors.
Description of Work: Replace 4 side lift springs that had stretched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
Beth and Mike H.
12/2016
5.0
garage doors
 + -1 more
Excellent. Tim showed up on time and ready to go. He had been to my house for a previous service and he remembered me and was very professional. He did all the work necessary. He explained how to best maintain my system going forward. Very great service and a pleasure to work with. Highly recommend!
Description of Work: New garage door opener and garage maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Assa Abloy Entrance Systems
Thanks for the kind words, [Member name removed]! Tim is one of our finest. He's a long-time employee and he loves to impress. Thanks for having us out and Happy Holidays!
MaryAnn H.
08/2016
1.0
doors
 + -1 more
Horrible experience. Called twice and was told twice that someone would get back to me to set an appointment. Never received a courtesy call. Never received an appointment call back. When I called AGAIN, I was told only one person could provide any information about electric gate openers and he was just too busy. If that is how they treat a customer before they do the work, I can only imagine how bad it would be after. I have since found a great guy. Got the work done exactly when he said he would for the price he quoted and it works perfectly. Call 3M Gate and Access!
Description of Work: Gate Opener
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
ROBERT M.
04/2016
5.0
garage doors
 + -1 more
We needed to replace our 30 year old wooden garage door. Overhead helped us select a new one and installed it. They are very easy to work with. Totally professional - from the initial visit, through scheduling and installation. We were kept informed along every step. This could not have been a better installation.
Description of Work: Removed old garage door and replaced with new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Assa Abloy Entrance Systems
Thank you for taking the time to review us. We are glad you had a satisfactory experience with our services!
MELISSA W.
01/2016
2.0
garage doors
 + -1 more
We had the Overhead Garage Door Company come out and service the unit. The Garage door opener was working but was sticking. We waited two days for the repairman to come out for the scheduled appointment. The repairman came and talked to my husband. After inspecting the unit, he told my husband the opener needed a new motor, it would have to be ordered and then promptly left. My husband was not impressed. He went outside to close the garage door and it made a horrible noise and would not close. He immediately called the Overhead Garage Door Company and they said they would send the guy back out, but he didn't do any damage. It was obvious at that point that the unit would have to be replaced. Since we were not comfortable with how the repairman acted in the original service call, we cancelled him coming back out and called The Garage Doctor instead. The Garage Doctor came right out and installed and new opener that works great.
Description of Work: Was supposed to service the garage door opener and make repairs or replace the unit if not repairable.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$87
Response from Assa Abloy Entrance Systems
Thank you for taking the time to provide feedback for us. It's unfortunate that your experience was not good. After reviewing your experience, it looks like we offered to come out the same day to fix and replace your motor. We stand behind our exceptional service team and we pride ourselves on customer satisfaction. If you need any future garage door repair, we hope that you give us another chance to make this right. Thank you again for leaving this feedback for us to improve.
Randy G.
01/2016
5.0
garage doors
 + -1 more
These guys know what they're doing. Their company is solid and they're good.
Description of Work: They came out and replaced the motor for my garage door. They also replaced the springs about a week before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Assa Abloy Entrance Systems
Thank you for choosing Overhead Door Company of Charlotte. We are happy that you had a great experience with us. Please reach out if you need any other garage door service, we would love to help!
Robyn C.
11/2015
5.0
garage doors
 + -1 more
Called Overhead Door after receiving them as a referral from a neighbor/friend. Spoke with both Tracy and John who were very courteous and helpful. John walked me through how to reprogram my remote controls myself before they had to come out and take a look at it in person. His instructions were detailed and worked the 1st time! They were wonderful about working with me so that I didn't have to pay for the estimate in person. I respect and appreciate their willingness to work with me over the phone before having to send someone out. THANK YOU!
Description of Work: Fixed my garage door remote controls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Assa Abloy Entrance Systems
Thank you for taking the time to provide this feedback for us. We pride ourselves on our customer satisfaction and we're glad you had a satisfactory experience with us. If you ever need any future garage door repair or service, please give us a call. We would be happy to help!
MARY S B.
06/2015
5.0
garage doors
 + -1 more
FANTASTIC service. Had used another provider in past with terrible results. This time all went without problems and by a team of professionals. Wouldn't use anyone else. They know their business
Description of Work: Installed new keyless remote. Checked old unit and serviced. Programmed/replaced garage door openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Assa Abloy Entrance Systems
Thanks for taking the time to review us. We are honored that you chose us to serve your garage door needs. Please contact us for any of your future garage door needs!
Emily N.
05/2015
5.0
garage doors, doors
 + 0 more
It went well. Punctual and prices of repair were very reasonable.
Description of Work: Replace gear box on the door lift, replaced key pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Assa Abloy Entrance Systems
Thank you for choosing the Overhead Door Company of Charlotte. We are glad you had a satisfactory experience with us. Please let us know if you have any further garage door needs!
BRIAN B.
05/2015
5.0
garage doors
 + -1 more
My double garage door malfunctioned over the weekend and became inoperable to the point where I had to prop a large step ladder against it from the inside in order to keep it in a vertical position. I called the Overhead Garage Door company first thing on Monday and explained that we needed service asap, so they put me on the first-available list and said to expect a call before the tech was dispatched. That afternoon I received a call from Jessie, who arrived shortly later in an Overhead Door company truck wearing a matching logo'd uniform (be aware of other companies with "similar" names operating in the area). He was able to get everything repaired & operational again. Jessie was friendly, professional, and was able to finish the repair a lot faster than I had expected. He was also fair & didn't try to oversell (ie, replacing panels, etc).
Description of Work: Repaired & rehung double garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Assa Abloy Entrance Systems
Thanks for taking the time to review us. We are honored that you chose us to serve your garage door needs. Please contact us for any of your future garage door needs!
Bob A.
03/2015
5.0
garage doors
 + -1 more
With broken spring, could not get cars out. Called service and was immediately scheduled as a "work in." Advised not to try to open door with pull latch. Technician called and arrived when he said he would. Work was completed promptly and professionally. This is an outstanding company...I have used it before and will never use another. Call them before you call anybody else.
Description of Work: Replaced springs and general garage door service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from Assa Abloy Entrance Systems
We appreciate your business and taking the time review our services. We are glad that we could provide you with satisfactory customer service. It's our number one priority! Please reach out to us for any of your future garage door needs.
Charles M.
12/2014
5.0
garage doors
 + -1 more
I've used them many times in the past. They are very good.
Description of Work: I needed a garage door and I used the one I've always used called overhead Door of Charlotte. They repaired a motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Assa Abloy Entrance Systems
Thank you for taking the time to review us. We appreciate you continuing to rely on our business and we're glad we could serve your garage door needs!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Assa Abloy Entrance Systems is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Assa Abloy Entrance Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Assa Abloy Entrance Systems does not offer free project estimates.
Yes, Assa Abloy Entrance Systems offers eco-friendly accreditations.
No, Assa Abloy Entrance Systems does not offer a senior discount.
Yes, Assa Abloy Entrance Systems offers emergency services.
Yes, Assa Abloy Entrance Systems offers warranties.
Assa Abloy Entrance Systems offers the following services: Garage Door Services
Contact information
6600 West WT Harris Boulevard, Charlotte, NC 28269