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ASP - America's Swimming Pool Co Charlotte

Pool and Spa Service

About us

ASP - America's Swimming Pool Company of Charlotte is a part of the nation's largest swimming pool maintenance and repair company, we want to be your trusted pool professional. We maintain a strong dedication to our customers, which has helped us establish a reputation that is second to none in the swimming pool industry. Our success is firmly rooted in our founder’s belief that providing exceptional service is our number one priority, no matter the circumstance.

Business highlights

12 years of trusted experience

Services we offer

Swimming Pool Weekly maintenance, Swimming Pool openings, Swimming Pool closings, Swimming Pool winterization, Swimming Pool safety cover installation, Swimming Pool recovery, Swimming Pool equipment repair, and installation of Swimming Pool equipment. We also offer Swimming Pool renovation, plaster, tile, coping and vinyl liner installation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.1
responsiveness
4.3
punctuality
4.6
Showing 1-8 of 8 reviews

Dimitri P.
01/2025
1.0
pool cleaners
  + -1 more
Most, but not all of pool companies care about the money. That's about it.
Description of Work: Pool service

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Denise C.
10/2019
5.0
pool cleaners
  + -1 more
Rob was efficient and knowledgeable and was good at fixing the problem.
Description of Work: Rob came out and fixed a drainage concern for emptying the pool from overflow that was not done correctly by the contractor Sky-blue pools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rick P.
07/2019
5.0
pool cleaners
  + -1 more
I contracted with ASP to install my salt system. They came out promptly as they said they would, and went through extra hoops in order to mount, plumb and hook up the electrical as it needed to be done. Only charged me a minimal amount for the extra work, and today my pool is clear and beautiful! I highly recommend this company. Ron and his assistant were very professional and assisted me with understanding maintenance going forward. I will definitely contact them for service in the future. Rick - Monroe, NC
Description of Work: Installation of salt generator system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Katherine M.
06/2018
5.0
pool cleaners
  + -1 more
Very well. I appreciated this company's responsiveness and professionalism. Rob (Service Manager) was able to diagnose and respond to some long time issues that our former pool service did not address.
Description of Work: We had our filter cartridges and manifold replaced and a valve installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Amanda S.
11/2017
5.0
pool cleaners
  + -1 more
What a great experience. I say that because not only did the Service Manager, Rob come out the same I called, he stayed to explain everything! He gave me tips on maintainance and cost saving measures. Price was reasonable and he even made follow up calls to see how the repairs were holding up and if I had any further questions. You can not pay these days for that type of customer service!!
Description of Work: I had pool leaks patched in my concrete pool and overall assessment of the pool and pool equipment, as we had just bought the house w/pool and we were first time pool owners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
06/2017
5.0
pool cleaners
  + -1 more
They are great
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannie T.
04/2017
1.0
pool cleaners
  + -1 more
New pump motor installed and short circuited when turned on. Lost power in part of the house, Tech Rob said I needed to call Duke Energy, after back and forth he decided to check what happened and had it fixed. Told me he would have a new motor for me Monday, didn't hear from them called on Tuesday he was aggravated and spoke very unprofessional, after pretty much he called non stop for 3 days to get the job. Still waiting on new motor.
Description of Work: Install pool pump motor

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$250

Paul E.
05/2016
5.0
pool cleaners
  + -1 more
This is a very busy time for pool service companies. Getting people to come out can be difficult. Rob kept his appointment and did excellent work.
Description of Work: We were having problems with a leaky pump. I called ASP and spoke with Rob Torres. He came out, replaced the pump and caught a couple other items that needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    4717 Stockholm Court STE 106, Charlotte, NC 28273

    http://www.charlottepoolservice.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    ASP - America's Swimming Pool Co Charlotte is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    ASP - America's Swimming Pool Co Charlotte accepts the following forms of payment: Check,MasterCard,Visa
    Yes, ASP - America's Swimming Pool Co Charlotte offers free project estimates.
    Yes, ASP - America's Swimming Pool Co Charlotte offers eco-friendly accreditations.
    No, ASP - America's Swimming Pool Co Charlotte does not offer a senior discount.
    No, ASP - America's Swimming Pool Co Charlotte does not offer emergency services.
    No, ASP - America's Swimming Pool Co Charlotte does not offer warranties.
    ASP - America's Swimming Pool Co Charlotte offers the following services: Swimming Pool Weekly maintenance, Swimming Pool openings, Swimming Pool closings, Swimming Pool winterization, Swimming Pool safety cover installation, Swimming Pool recovery, Swimming Pool equipment repair, and installation of Swimming Pool equipment. We also offer Swimming Pool renovation, plaster, tile, coping and vinyl liner installation.
    Ask for details.

    Contact information

    4717 Stockholm Court STE 106, Charlotte, NC 28273

    http://www.charlottepoolservice.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM