We pride ourselves on quality materials and workmanship with great customer service and we back up our work! We boast more references and satisfied customers by far more than anyone in the Carolinas! We have an updated showroom for our customers to get design ideas and make material selections. We have 2 licensed General Contractor’s on staff and perform the entire outdoor living space construction. 21 employees. Uses subs. Cost is determined by the job. Additional DBAs - Archadeck, Kent's Backyard Vision Inc, The Backyard Company by Archadeck.
Description of Work: deck work was done and incomplete, lousy very poor workmanship.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JOCELYN C.
10/2005
2.0
playground equipment
+ -1 more
WE NEVER RECEIVED AN ESTIMATE OR FOLLOW-UP FROM ARCHADECK REGARDING THE PLAYSET IN WHICH WE WERE INTERESTED.
Description of Work: WE VISITED THE SHOWROOM TO INQUIRE ABOUT PUTTING IN A PLAYSET AND SCHEDULED A SITE VISIT TO LOOK AT OUR BACKYARD WHERE THE SET WOULD BE GOING. SOMEONE DID COME TO LOOK AT OUR YARD, BUT MONTHS LATER HAS NEVER PROVIDED THE PROMISED ESTIMATE. WE WILL BE USING ANOTHER COMPANY FOR OUR PLAYSET.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Archadeck of Charlotte
THE FACT THAT WE SENT OUR REP TO ASSESS THIS MEMBER''S BACK YARD AT OUR EXPENSE IS INDICATIVE OF OUR LEVEL OF CUSTOMER SERVICE. THE FACT THAT NO ONE CALLED HER BACK WITH AN ESTIMATE IS HARD TO IMAGINE. DID THE HOMEOWNER HAVE AN ANSWERING MACHINE? DID SHE GIVE US THE CORRECT PHONE NUMBER? DID SOMEONE ELSE TAKE THE CALL AND FORGET TO TELL HER THAT WE HAD PHONED. THERE ARE SO MANY VARIABLES AS TO WHY THIS MEMBER NEVER RECEIVED A QUOTE FROM US..I QUESTION WHY THE MEMBER WOULDN''T HAVE TAKEN THE INITIATIVE TO CALL US BACK AND ASK ABOUT THE QUOTE. IS THAT ONE MISCOMMUNICATION A REASON FOR GRADING US A D IN PROFESSIONALISM AND RESPONSIVENESS?
KARIN D.
10/2005
2.0
decks
+ -1 more
WE WERE NOT HAPPY WITH ARCHADECK AT ALL. THE SALESPERSON WAS NOT VERY KNOWLEDGEABLE ABOUT DECK CONSTRUCTION EVEN THOUGH HE ACTED AND TALKED LIKE HE THOUGHT HE WAS. HE WAS VERY RUDE TO ME, NOT WANTING TO EVEN DISCUSS THE DECK OR AN ESTIMATE UNLESS MY HUSBAND WAS IN THE ROOM, EVEN THOUGH WE WERE BOTH MAKING THE DECISION. HIS PRICE WAS SIGNIFICANTLY HIGHER; SEVERAL THOUSAND MORE THAN EXTERIOR ADDITIONS', AND WE KNEW THAT EXTERIOR ADDITIONS' WORK WAS JUST AS GOOD, AND THAT THEY WOULD BE EASIER TO WORK WITH. EVEN IF THEIR PRICE HAD BEEN GOOD, I PROBABLY WOULDN'T HAVE GONE WITH ARCHADECK BECAUSE OF HOW POORLY HE TREATED US DURING THE SALES VISITS.
Description of Work: WE HAD ARCHADECK COME IN TO GIVE US AN ESTIMATE FOR A 12 X 14' SCREENED PORCH AND 13 X 13 DECK. THEY QUOTED US $16,080 FOR THE WORK.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
punctuality
3.0
Response from Archadeck of Charlotte
OUR COMPANY POLICY IS TO TRY AND HAVE BOTH HOMEOWNERS PRESENT WHEN A MAJOR PURCHASING DECISON IS BEING MADE. SINCE BOTH HOMEOWNERS NEED TO SIGN THE CONTRACT, THEY BOTH NEED TO BE FULLY AWARE OF WHAT THE CONTRACT COVERS. I CAN''T IMAGINE THAT THEIR SALES REP WAS RUDE BUT HE IS NOT A SOUTHERNER AND PERHAPS HIS BOSTON DEMEANOR WAS NOT SUITABLE FOR THIS MEMBERS PERSONALITY. THAT IS A REALITY FROM TIME TO TIME. THIS MEMBER STATES IN HER OWN MEMBER COMMENTS THAT BOTH SHE AND HER HUSBAND WERE MAKING THIS DECISION TOGETHER, SO I QUESTION WHY SHE WOULD BE UPSET BY MY SALES REP ASKING FOR HER HUSBAND TO BE IN THE ROOM DURING THOSE DISCUSSIONS. WE WOULD ALSO LIKE TO REMIND YOUR MEMBERS THAT PRICE SHOULD NOT ALWAYS BE THE CRITERIA TO USE WHEN SELECTING A CONTRACTOR. WE HAVE HEARD SO MANY HORROR STORIES FROM PEOPLE WHO HAVE GONE WITH THE LOWEST BIDDER. IF ONE CONTRACTOR SAYS THAT HE CAN BUILD YOU THE EXACT SAME THING THAT ANOTHER CONTRACTOR HAS QUOTED YOU ON FOR ALOT LESS MONEY- CONSUMER BEWARE! IS THE CONTRACTOR LICENSED? IN NC YOU NEED A LICENSED GENERAL CONTRACTOR TO BUILD ANYTHING OVER $30,000. ARE THE MATERIALS THE SAME QUALITY? WILL THEY GET A PERMIT AND CALL IN FOR ALL APPROPRIATE INSPECTIONS? DO THEY WARRANTY THEIR PROJECT IN WRITING? WILL THEY BE IN BUSINESS LONG ENOUGH TO SERVICE ANY WARRANTY ISSUES? WE VALUE OUR CUSTOMER SERVICE AS MUCH AS WE DO OUR PRODUCT. OUR 18 YEAR REPUTATION DEPENDS ON THAT.
GABRIEL G.
09/2005
1.0
decks
+ -1 more
DAVE YOUNG (SALES CONSULTANT) CAME OUT AND EVALUATED THE SITUATION AND SAID SOMEONE WOULD CALL ME WITH A QUOTE. AFTER ONE MONTH, I MADE A CALL TO DAVE, AND HE SAID HE HAD PASSED ON THE INFORMATION AND SOMEONE WOULD CALL ME. I HAVE BEEN WAITING NOW FOR ANOTHER 3 MONTHS. THIS IS THE SECOND TIME THEY HAVE NOT BEEN RESPONSIVE. I WOULD NEVER RECOMMEND THEM, ALTHOUGH I HAVE NEVER SEEN THE QUALITY OF THEIR WORK. THEIR POOR CUSTOMER SERVICE IS ENOUGH FOR ME.
Description of Work: THE WORK TO HAVE BEEN PERFORMED WAS TO REPAIR A DECK, WHICH HAD WATER LEAKING THROUGH IT INTO THE SCREENED-IN PORCH BELOW. NEVER RECEIVED A QUOTE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Archadeck of Charlotte
THE ARCHADECK SALES REP TOLD THE HOMEOWNER THAT THE DECK WOULD NEED TO BE TORN DOWN AND RE-BUILT IN ORDER TO DECK TO REPAIR THIS MAJOR PROBLEM WITH LEAKING. AT THAT FIRST MEETING, THE SALES REP SAID THAT HE QUOTED THE MEMBER $40,000 TO REBUILD THE DECK AND THE MEMBER SAID NO THE THAT ESTIMATE.
KERRY K.
07/2005
2.0
decks
+ -1 more
WORST HOME-OWNING EXPERIENCE EVER. SALESMAN (DAVE YOUNG) ESTIMATED THE JOB AT 3-4 DAYS. IT TOOK 7 WEEKS. INFORMATION FROM COMPANY WAS POOR DURING ENTIRE TIME. DESPITE COMPLAINTS, EVEN TO THE OWNER, DURING THE PROCESS, NOTHING CHANGED FOR THE POSITIVE. ACTUAL DECK BUILT WAS BUILT WELL AND LOOKS NICE. ALL BUILDING IS DONE BY SUBCONTRACTORS, NOT ARCHADECK EMPLOYEES.
Description of Work: REPLACED A PLAIN DECK.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$13,000
Response from Archadeck of Charlotte
THE HOMEOWNER DID NOT SHARE WITH YOU THAT WE HIT THE UNFORESEEN SITE CONDITION OF BULL TALLOW (SOFT SOIL) WHEN DIGGING FOOTINGS FOR THIS DECK. THIS NECESSITATED OUR HIRING AN ENGINEERING FIRM TO ENGINEER THE PROPER FOOTINGS TO MAKE SURE THE DECK WOULD NOT COLLAPSE OVER TIME. THIS DELAYED CONSTRUCTION BY SEVERAL WEEKS, AS YOU CAN IMAGINE. IT TOOK TIME TO COORDINATE THE ENGINEER''S VISIT AND TO OBTAIN THEIR WRITTEN REPORT. ADDITIONALLY, THE GOOD FRIDAY WEEKEND ADDED TO THE DELAY. WE TRACK RAIN DAYS AND HAD 2 1/2 DAYS OF RAIN WHICH FURTHER DELAYED CONSTRUCTION AND WHICH FILLED UP FOOTING HOLES THAT NEEDED TO BE INSPECTED BY THE COUNTY BUILDING INSPECTOR. WE DO HAVE WRITTEN DOCUMENTATION VALIDATING OUR COMMUNICATIONS WITH THE HOMEOWNER ON A REGULAR BASIS, SO WE ARE CONFUSED AS TO HIS COMPLAINT OF POOR COMMUNICATION. SCHEDULING OUTDOOR CONSTRUCTION IS NOT AN EXACT SCIENCE. MANY VARIABLES CAN DELAY THE START OF CONSTRUCTION: THE CARPENTER ASSIGNED TO THIS JOB RAN INTO A PROBLEM ON THE JOB HE WAS WORKING ON, THUS DELAYING THE START OF THIS PROJECT; THERE WERE 4 DAYS OF RAIN/SLEET; THE CARPENTER TOOK A DAY OFF; THE SALES REP THAT SOLD THIS PROJECT IS A SEASONED ARCHADECK SALESMAN AND KNOWS THIS BUSINESS INSIDE AND OUT. ARCHADECK WON THE 2005 CHARLOTTE ETHICS IN BUSINESS AWARD, BECAUSE WE PROVIDE OUR CUSTOMERS WITH QUALITY PRODUCT, EXCELLENT CUSTOMER SERVICE AND ETHICAL BUSINESS. WE BELIEVE THAT THIS NEGATIVE REPORT IS DUE TO UNREASONABLE EXPECTATIONS ON THE PART OF THE HOMEOWNER.
FRED T.
04/2005
2.0
decks
+ -1 more
WE WERE DISAPPOINTED IN THE APPROACH OF THE SALES PERSON. EVEN THOUGH WE ASKED FOR ESTIMATES FOR OUR PERGOLA USING DIFFERENT MATERIALS (RED CEDAR VS. COMPOSITE VS. PINE), HE DECIDED FOR US THAT THE ONLY REASONABLY PRICED MATERIAL WAS THE ONE HE WAS PUSHING. WE DIDN'T LIKE HIS TACTICS, AND WILL NOT HIRE ARCHADECK.
Description of Work: PERGOLA
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$7,000
JOE M.
01/2005
2.0
playground equipment
+ -1 more
INITIAL EXPERIENCE WAS VERY GOOD. INSTALLERS WERE PROMPT, COURTEOUS, AND DID EXCELLENT WORK. THIS WAS ABOUT 2.5 YEARS AGO. SINCE THEN, THE EXPERIENCE HAS BEEN UNPLEASANT. WE RECENTLY DECIDED WE NEEDED A LONGER SLIDE. I HAVE CALLED TWICE IN THE LAST THREE WEEKS TO DISCUSS A REPLACEMENT SLIDE SINCE THE ONE WE HAVE IS TOO STEEP, BECAUSE THERE WERE NO PROBLEMS, WE DID NOT BRING THIS UP UNTIL NOW. OUR MESSAGES HAVE INQUIRED AS TO THE POSSIBILITY OF A TRADE-IN ON SLIDE ALONE. HOWEVER, THE COMPANY HAS NOT RESPONDED TO PHONE CALLS AND APPEARS UNINTERESTED IN RESOLVING A VERY SIMPLE MATTER. THIS LEAVES STRONG DOUBTS ABOUT HOW THEY WOULD RESPOND TO A REAL PROBLEM, APPARENTLY THEY WOULDN'T.
Description of Work: COMPANY INSTALLED A BACKYARD PLAYSET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$2,800
10/2004
5.0
decks
+ -1 more
THEY DID A SUPER JOB. THE DESIGN IS BEAUTIFUL AND THE QUALITY OF WORK IS EXCELLENT. THEY WERE SO PROFESSIONAL, AND VERY EASY TO WORK WITH. THE PRICE MAY BE A LITTLE HIGHER, BUT WELL WORTH IT FOR THE QUALITY.
Description of Work: THEY BUILT A DECK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
LYNN M.
09/2004
1.0
decks
+ -1 more
AT LEAST THEY WERE PUNCTUAL ON THE FIRST MEETING, BUT "WE'VE BEEN AROUND LONGER THAN THE OTHER GUYS, AND THEY PROBABLY DON'T PAY THEIR BILLS", DOES NOT CONSTITUTE A VALID ARGUMENT FOR SELECTION. THE TOTAL FAILURE TO PROVIDE ANY KIND OF FOLLOW-UP WAS DECIDEDLY UNPROFESSIONAL.
Description of Work: AN ARCHADECK REPRESENTATIVE CAME TO EVALUATE OUR SCREENED PORCH PROJECT. HE TOOK A FEW NOTES AS WE DISCUSSED THE PROJECT AND MY SKETCHED IDEAS, BUT THAT WAS THE LAST I HEARD. I WAS PARTICULARLY SURPRISED THAT DURING BOTH THE INITIAL CALL AND THIS MEETING, THE REP SPENT THE MAJORITY OF THE TIME JUSTIFYING HIS COMPANY'S HIGHER COSTS AND GIVING DIRE WARNINGS ABOUT HIRING ANY OTHER COMPANY THAT MIGHT NOT BE AS BIG. I WOULD HAVE PREFERRED TO HEAR ABOUT THE CREATIVITY, QUALITY, AND TIMELINESS OF THEIR WORK; AND I FOUND IT A BIT DISTASTEFUL TO HEAR THE CONSTRUCTION INDUSTRY EQUIVALENT OF A NEGATIVE CAMPAIGN AD. ALL THAT BEING SAID, I CANNOT EVALUATE THE NATURE OF ARCHADECK'S PRODUCT, PRICING, OR PERFORMANCE BECAUSE THE REPRESENTATIVE NEVER CONTACTED ME AGAIN, NO PROPOSAL, NO CALL, NOTHING. I'M SURE THIS COMPANY'S LONGEVITY IS A TESTAMENT TO SOMETHING. I HOPE IT IS THEIR BUILDING SKILL, AND NOT JUST THE ABILITY TO CHAIN SMOKE AND CAST ASPERSIONS ON SMALLER COMPANIES.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
LYNDA D.
08/2004
3.0
decks
+ -1 more
IT TOOK THEM ABOUT 6 MONTHS TO FINISH, THEY SHOWED UP WHEN EVER THEY FELT LIKE IT. THEY DID SOME SHODDY WORK AT FIRST AND HAD TO COME BACK AND RE-DO THINGS. THEIR SALESMEN WERE UNPROFESSIONAL. THEY DAMAGED THE SLIDING GLASS DOOR. THEY TRIED TO COLLECT THE MONEY BEFORE THE WORK WAS COMPLETED TO MY SATISFACTION. THE END PRODUCT LOOKS GOOD, BUT IT WAS A STRUGGLE.
Description of Work: NEW DECK.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$23,000
LARRY T A.
08/2004
5.0
decks
+ -1 more
DAVE YOUNG DID A WONDERFUL JOB DESIGNING A DECK TO FIT OUR NEEDS. MIKE MAST, THE BUILDER, WAS ON ON TIME, EFFICIENT, AND RESPONSIVE TO OUR NEEDS.
Description of Work: THEY BUILT A DECK TO REPLACE THE ONE WE HAD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
TERI S.
07/2003
5.0
decks
+ -1 more
I WAS VERY HAPPY WITH THEIR WORK. THEY ARE ALWAYS PROFESSIONAL AND RESPONSIVE. ARCHADECK HAD BUILT A DECK AND SCREENED PORCH AT MY PREVIOUS HOUSE AS WELL.
Description of Work: THEY BUILT A DECK AND SCREENED PORCH, AND COORDINATED WORK WITH THE SHALLY GROUP FOR A BRICK PATIO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,600
MICHAEL & DEBORAH E.
07/2003
4.0
playground equipment
+ -1 more
I CALLED REPEATEDLY TO ASK THEM TO COME AND PERFORM THE SERVICE. SOMEONE (APPARENTLY THE ONLY PERSON WHO COULD DEAL WITH ME ON THIS ISSUE), FINALLY RETURNED MY CALL AND GAVE ME A PRICE, AND I CONTRACTED THEM TO HAVE THE SERVICE PERFORMED. WHEN THE ACTUAL DATE GREW NEAR, I HAD THE SAME TERRIBLE EXPERIENCE TRYING TO GET THE SAME PERSON TO RETURN MY CALL TO CONFIRM THAT THEY WOULD BE THERE ON OUR MOVING DATE. ULTIMATELY, THE WORK WAS DONE, BUT IT WAS INCREDIBLY FRUSTRATING TRYING TO GET A CALL BACK.
Description of Work: I ORIGINALLY PURCHASED A 'PLAYSET' (FORT, SWINGS, SLIDES, TIRE SWING, PICNIC TABLE) FROM ARCHADECK 3 YEARS AGO. HIRED THEM THIS TIME AROUND TO COME MOVE THE PLAYSET TO OUR NEW HOME (WE WERE MOVING).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Yes, I recommend this pro
$400
JOSEPH R & MARGARET N.
05/2003
5.0
decks
+ -1 more
THEY WERE VERY GOOD AND ON TIME. THEIR PRICE IS A LITTLE HIGH.
Description of Work: OPENED UP OUR DECK AND PUT IN NEW STEPS
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
LYNN A.
02/2003
5.0
decks
+ -1 more
THEY WERE ABLE TO FIGURE OUT A NEW DESIGN THAT GAVE ME MORE SQUARE FOOTAGE AND REARRANGED THE STAIRS. WHEN BAD WEATHER CAUSED DELAYS, THEY CAME ON THE WEEKEND TO MAKE UP THE TIME, WHICH I APPRECIATED. THE SALES PRESENTATION COULD HAVE BEEN SHORTER.
Description of Work: MY OLD DECK WAS COMPLETELY DISMANTLED AND A NEW DECK CONSTRUCTED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
LAURIE S.
01/2003
5.0
decks
+ -1 more
COMPANY SLIPPED UP ONCE AND SENT A FLORAL ARRANGEMENT AS AN APOLOGY.
Description of Work: DECK RAILING, 2 TRELLISES, BAY WINDOW, WINDOW BOXES AND PLANTERS
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
HANSPETER and KIMBERLY G.
10/2002
5.0
decks
+ -1 more
GAVE THE SOLUTION WE WANTED AND REALLY MADE IT HAPPEN. A LOT OF FRIENDS REFERRED US TO THEM. WE HAD LOOKED AT THEIR PREVIOUS DECK WORK AND WERE REALLY IMPRESSED.
Description of Work: CONVERTED HALF OF OUR DECK INTO A SCREEN PORCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$19,000
MIKE & STEPHANIE B.
09/2002
5.0
decks
+ -1 more
DAVE YOUNG WAS THE REPRESENTATIVE. HE CAME TO MY HOUSE AND SAT DOWN WITH MY WIFE AND I TO COME UP WITH A GOOD DESIGN. HE LISTENED TO WHAT WE WERE TRYING TO ACCOMPLISH AND MADE VERY GOOD SUGGESTIONS. HE CAME UP WITH A VERY NICE PLAN ON THE SPOT! HE ACTUALLY GAVE ME A ROUGH SKETCH BEFORE HE LEFT. THE ONLY REASON I DID NOT GO WITH THEM IS BECAUSE I DECIDED TO GET A CEMENT PATIO AS OPPOSED TO A WOOD DECK.
Description of Work: ESTIMATE PROVIDED FOR A DECK.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOYCE B.
06/2002
5.0
decks
+ -1 more
UNFORTUNATELY DID NOT USE THEM...TOO EXPENSIVE
Description of Work: WE ASKED FOR A QUOTE ON BUILDING A SCREENED IN PORCH. AND RECEIVED QUICK RESPONSE WITH VERY PROFESSIONAL REP.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILL R.
05/2002
5.0
decks
+ -1 more
IT WAS A PLEASURE DEALING WITH KEN ABBOTT OF ARCHADECK, AND THE GUY THAT ACTUALLY BUILT THE PORCH REALLY KNEW WHAT HE WAS DOING. I WOULD USE THEM AGAIN WITHOUT HESITATION.
Description of Work: I HAD THEM BUILD ME A NEW 2ND STORY FRONT PORCH
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
GEORGE & HELEN G.
03/2002
5.0
decks
+ -1 more
THEY ARE THE BEST PEOPLE WEVE EVER HAD WORK FOR US. THEY WERE AMAZING. THEY ARE THE ONLY COMPANY WEVE EVER DEALT WITH THAT EVERYTHING WENT RIGHT WITH. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: BUILT A NEW DECK FOR US.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MERLE H.
09/2001
5.0
decks
+ -1 more
WORKMEN WERE VERY METICULOUS. ON TIME ALWAYS. VERY GOOD COMPANY. RICK DODSON WAS THE CARPENTER WHO BUILT OUR DECK AND HE IS GREAT.
Description of Work: BUILT 10 X 12 DECK
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LOUIS P.
10/2000
4.0
decks
+ -1 more
THE MAIN COMPLAINT I HAD WAS IN THE LENGTH OF TIME IT TOOK TO BUILD THE STRUCTURE BECAUSE OF SICKNESS/VACATION OF THE CARPENTERS HELPERS. I HAVE ALSO HAD TO HAVE THEM BACK TO CORRECT A FEW THINGS BUT THEY HAVE DONE SO. THE CARPENTER WAS SUPER - HE JUST NEEDED MORE HELP.
Description of Work: BUILT A SCREENED PORCH AND DECK
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$12,000
LAURA G.
09/2000
5.0
decks
+ -1 more
VERY GOOD JOB. GORGEOUS FINISHED JOB.
Description of Work: EXTENDED PATIO. DID EXTENSIVE STRUCTURAL WORK.
Rating Category
Rating out of 5
quality
5.0
value
2.0
Yes, I recommend this pro
CAROL L.
08/2000
4.0
decks
+ -1 more
THE MEN WHO BUILT AND INSTALLED THE GATE WERE VERY NICE AND MADE SURE THAT I OKD EVERYTHING. I AM REALLY PLEASED WITH MY GATE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
Sunrooms and Patio Enclosures,
Deck Maintenance,
Pavers and Hardscaping,
General Remodeling,
Playgrounds,
Windows,
Roofing,
Patios,
Screen repair,
Kitchen and Bath Remodeling,
Fireplaces
FAQ
Archadeck of Charlotte is currently rated 4.1 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Archadeck of Charlotte accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Archadeck of Charlotte offers free project estimates.
Yes, Archadeck of Charlotte offers eco-friendly accreditations.
No, Archadeck of Charlotte does not offer a senior discount.
Yes, Archadeck of Charlotte offers emergency services.
No, Archadeck of Charlotte does not offer warranties.
Archadeck of Charlotte offers the following services: Custom designed decks, screened porches, gazebos, pergolas, & sunrooms. Cleaning & treating, awnings, paver patios, outdoor kitchens, outdoor fireplaces, fire pits, & retaining walls.
Contact information
8334 Arrowridge Blvd Suite I., Charlotte, NC 28273