AQUA BLUE POOL SERVICE

We used them several years ago. They did decent work. But anytime I had a problem and notified them, they never got in touch with me. Their communication was terrible. Finally when I left them, they called and apologized. Somebody called for them. Obliviously they were shy girls that ran the company. I couldn't use anybody that I couldn't communicate with. They were competitive with everybody else. My big objection was that if there was a problem and I tried to get in touch with them, they never called me back. Their responsiveness was terrible. They finally communicated after I called them 3 or 4 times. When they did, it was somebody else. They just wouldn't directly contact me. If I had a problem, I would call them and they wouldn't call me back and I would call them again. I would write on the bill to call me and they wouldn't call me. I just couldn't deal with a company like that. I would not use them again unless the company is sold to somebody else.

For years (1997-2001), Don of Aquaclear Pools helped me maintain a pool in South Charlotte. He closed it every fall, opened it every spring & helped ensure everything ran properly during the summer. We then moved to a home in Cornelius with no pool. After deciding we wanted a pool again, we consulted with Aquaclear before deciding whom to use. Don helped us to understand the differences in the various quotes from pool buidlers in the area, including what filter is best for us, what surfaces worked best for our scenario & which proposed design would result in the easiest maintenance long term. We're now through 4 seasons & could not be happier with our new pool. We've had various issues & we always call Aquaclear and get a timely response. We had a leak in the filter, they came & fixed it quickly. Our water got out of balance, he came & rebalanced it. We had calcium buildup, they came & removed it. They've always been on-time, professional & clean up after themselves. We'd recommend them to anyone in need of service on a pool.

They do excellent, prompt work. When I have a problem they are quick to respond. They identified and fixed a chemical imbalance my former pool company had created which pitted my plaster. Would highly recommend them.

They come every week to clean the pool. I have used this company for years. We have a high maintenance pool and they do a good job. They are very responsive and are always here when they say.