American Mechanical, Inc.

generator service

About us

I started in this industry over 25 years ago because I love working with my hands, I'm good at fixing things, and helping people makes me happy. With every employee hand picked by me, I've built a hardworking team of over 60 employees who are master electricians, plumbers and HVAC techs who share the same passion as I do. Call my office and ask if we can fix that? I guarantee I have somebody who can. My vision has always been to provide the BEST quality service from a professional you can trust, and my team is the best in Hampton Roads. Schedule a free home visit today and find out.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 676-700 of 792 reviews

Sandra S.
07/2018
5.0
Duane Hillegas did a terrific job. He is knowledgeable, polite, and a perfectionist in his work. We will be using his services again. American Electrical Inc., was also thorough in keeping us us up to date concerning the appointment. Thanks Duane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Theresa L.
07/2018
5.0
A little on the pricey side and will require a second visit due to not having all the right parts on the first visit, but they were very nice to deal with so far and I believe they are going to get it right. I liked them enough to add some more work on the return visit.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Robert Z.
07/2018
5.0
Shawn did a very good job and was pleasant to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$325

toby r.
07/2018
5.0
Great. Very through. Made sure was done right. Highly recomend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Y.
07/2018
5.0
They were on time. They called to speak with me about the issue before arriving, called to explain policies, called to verify appointment and let me know that day who and when they were going to show up. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Alexander S.
07/2018
5.0
Very professional, excellent service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Pamela Y.
07/2018
5.0
Our air conditioner went out last night, this morning I called 3 different companies none of which could come today (Saturday, on a July 4th weekend). Thank Goodness because my next call was to American Mechanical LTD. LT Brownlow showed up to our house within 3 hours with everything he needed to get the job done! I am now sitting in a comfortably cool house. LT was very courteous even taking off his shoes before he came in through the front door. He is a great guy. Cost was not bad considering it was emergency Saturday service. American Mechanical will be our go to company from now on, we will be converting our home to natural gas next year and this will be the first place we call! Thank you American Mechanical!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$630

Timothy H.
07/2018
5.0
Very happy at this point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Nicki N.
07/2018
5.0
Phil and Ryan were professional and explained the process as they went along. Phil filled out the registration card, showed how to change the temperature on the new hot water heater, explained recycling of hot water heaters, and they were both thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen L.
07/2018
5.0
Manuel Santiago was our HVAC Specialist and we couldn't have been more pleased! Always on time, thorough job, explained everything he was doing and cleaned as he went! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Gregory M.
07/2018
4.5
Their repair expert was very professional and very neat and got the job done quickly and efficiently.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Ed J.
07/2018
5.0
Rodney, the tech, was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Donnss K.
07/2018
5.0
Very knowledgeable, professional, and customer service outstanding. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William R.
06/2018
5.0
Very Professional, knowledgeable, courteous and considerate. Job was completed in the time stated, and well done! Appreciated the input and advice about the work. Let the space clean. Great attention to detail. Highly recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$975

David A.
06/2018
4.0
on time and completed repair same day

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$650

Ken T.
06/2018
5.0
Master Electrician Rodney White was awesome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard R.
06/2018
5.0
Knowledgeable and very professional. I was very comfortable with his work and advice. Highly recommend to all my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

ELAINE B.
06/2018
5.0
I am very happy with the price for what I received and LOVE the follow up from the shop and the technicians

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara c.
06/2018
5.0
American Mechanical exceeded my expectations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,800

Einar S.
05/2018
5.0
Great installation guys and hard workers

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Crystal S.
05/2018
2.0
As soon as the technician arrived, he started to upsell me on annual maintenance plans. He wouldn’t do the service I hired him to do, because what plan I decided to buy, if any, would dictate my charge for the service call. I couldn’t swing an additional $1,700-$2,500 for an annual plan at the time, so he proceeded to do the work hired to do. He changed a filter & did a few things, was there for about 15-20 min, collected his $265, & left. Just a few days later, it was discovered that the gas pipe leading right up to the generator was rusted out in 3 places & had significant leaks. When I called to report to the company, they tried to say he checked those pipes, and it must have rusted and started leaking after he left. Then they tried to sell me on another part (a small door that covers the breakers, which had a broken hinge on the unit for another $180; a $25 part I actually purchased elsewhere by the way) This was a house my son was purchasing. The leaks were discovered after closing occurred. At this point I had no leverage to go back to the seller to pay for the repair, which was significant in cost. The gas meter was locked out from the City due to the significance of the leak; terribly unsafe. We hired American Mechanical in good faith to make sure it was safe. Terrible customer service. Instead of offering to come out and to try to do something to help remedy the situation or at least offer to fix at a reduced fee since they missed it, they made excuses. They just want to sell you something but were negligent in doing what they were hired to do in the first place. I would never recommend or hire them again!

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.5


Michael W.
04/2018
5.0
Duane went above and beyond to complete the job in one day. Stayed late to do some inside troubleshooting. I highly recommend American Mechanical

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patrick M.
04/2018
5.0
Great workers. I knew what was going on at all times. No mess -No fuss. Final project turned out great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,493

Contact information

3700 Arco Corporate Dr STE125, Charlotte, NC 28273

http://www.americanmechanicalva.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
2710071964
Trade License Locale
VA
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

American Mechanical, Inc. accepts the following forms of payment: CreditCard
Yes, American Mechanical, Inc. offers free project estimates.
No, American Mechanical, Inc. does not offer eco-friendly accreditations.
No, American Mechanical, Inc. does not offer a senior discount.
Yes, American Mechanical, Inc. offers emergency services.
Yes, American Mechanical, Inc. offers warranties.

Contact information

3700 Arco Corporate Dr STE125, Charlotte, NC 28273

http://www.americanmechanicalva.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day