American Mechanical, Inc.

generator service

About us

I started in this industry over 25 years ago because I love working with my hands, I'm good at fixing things, and helping people makes me happy. With every employee hand picked by me, I've built a hardworking team of over 60 employees who are master electricians, plumbers and HVAC techs who share the same passion as I do. Call my office and ask if we can fix that? I guarantee I have somebody who can. My vision has always been to provide the BEST quality service from a professional you can trust, and my team is the best in Hampton Roads. Schedule a free home visit today and find out.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 51-75 of 792 reviews

Gregory M.
01/2021
5.0
Great job by all. Dispatchers and installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew C.
01/2021
5.0
Service was excellent. Erik was on time, very polite, and walked me through every step. I feel very confident in the work that was done, and appreciate the help!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Aaron S.
01/2021
2.5
They quoted me a replacement water heater, but the old one was under warranty. They made no effort to help work the warranty until I took care of the claim myself. When I did, and quoted the labor to replace it, I saved 100 by using another company. They still owe me a refund on the original estimate, two weeks later.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
4.5

$600

Vincent B.
01/2021
5.0
My experience with American Mechanical was exceptional! I was sent identifying information about who my service technician who would be, expected time of arrival and also a call from Mr. Rich Peterson to advise me of how far away he was and his estimated of arrival. Upon arrival, Mr. Peterson identified himself and came in to assess my problem. He provided my wife and I information about options and the estimates. Once we decided our option, he promptly started the work and did so in a very professional way. He removed the old water heater and replaced it with no problems and in a minimal amount of time. After installation was complete, Mr. Peterson gave us instructions about the features of the new water heater and instructed us on yearly maintenance. He was very thorough, very professional and he is, indeed, an outstanding representative for American Mechanical Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica H.
01/2021
5.0
I liked they sent a little bio about who the technician was they were sending. That made it feel a little more personable. The technician was very helpful and quick in helping fix my situation. Satisfied customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$207

Michael C.
01/2021
5.0
good job company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


David Z.
01/2021
5.0
Worker was clean, courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
01/2021
5.0
The Repairman (Dennis Kraklio) was as professional as you can get. He listened to the issues I had with my hot water heater. He suggested several alternatives to repair or replace. I have been out of work for almost a year, so expense was an issue. Dennis said "no problem" and came up with a repair that worked out great for my family. He did the work quickly and professionally. Dennis is a definitely an asset to the American Mechanical family. I would not hesitate to call American Mechanical for any household repair issue in the future. Thank You Dennis for all you have done for me and my family,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

T'Neisha A.
12/2020
5.0
Robin did a fantastic job installing my water heater. Very professional!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Willie C.
12/2020
5.0
Prompt courteous , friendly. Value for what they did

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Howard K.
12/2020
5.0
My technician, Jammal Lindsey, did an outstanding job of estimating my project and delivering quality service in completing the task. I would recommend him to all of my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
12/2020
3.0
There prices a standard as they say, but high.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
4.0


Steve J.
12/2020
5.0
Good job - awesome communication from everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mike H.
12/2020
5.0
Sean is a someone whom can handle the Job, He is welcome to do work next time I may need assistance with issues at the house. I support this company to handle not only plumbing but anything that needs expert workers to get the JOB done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim W.
12/2020
5.0
Jason did a real good job explaining the process. He was upfront in explaining all the cost involved and he took the time to work with me in determining the best location to install the generator. Very pleased with the way Jason worked with me. Top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James E.
12/2020
5.0
Buying home correcto problema found by home inspección

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,266

Gentry C.
12/2020
5.0
Ave performed maintenance on my Generac whole house generator. Adjusted the valves, changed the air filter, sparks and oil and performed a test on the system. He was quick and thorough and explained what he was doing. GREAT JOB!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

marilyn c.
12/2020
5.0
James was very thorough and did a great job explaining what type of system I had and how many zones.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$180

Ralph M.
12/2020
5.0
American Mechanical takes care of all of my needs. Heating, Air Conditioning, plumbing, generator work, etc..

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$80,000

C L.
12/2020
5.0
Avi was fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gelu c.
12/2020
5.0
Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
12/2020
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Robin R.
11/2020
5.0
Great service, as usual, from American Mechanical. Shawn came to check out a problem I was having with the mechanism in a toilet and the water shutoff, which was noisy. He got the job done and then was gracious enough to change out the mechanism on another toilet I had forgotten to mention. I love that the guys take the time to explain how things work along with problem-solving tips. Keep investing in the employees, it pays off!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$396

Charles W.
11/2020
4.0
Two plumbing projects: install a whole house water filter system at the main water line and install a utility sink in the garage (install drain line, cold/hot water lines). The estimate process went well and very good price for work to be done. The estimator took detailed notes and pictures of the project area and material to be installed. The project was scheduled for two weeks after the estimate. Received a call in the morning of scheduled service stating I was the second call for the plumber assigned. Received call and text about 30 minutes prior to plumber showing up. The plumber assessed work and had to depart twice to get supplies. Completed the whole house water filter (replaced existing piping and valves, and installed new pipe and valves), and installed utility sink drain line, and installed cold water line, but did not install a hot water line, and said he would come back next day to finish. At noon the next day, I sent a text asking when he would be at my house and the company dispatch called and said the next opening would be next week. I am happy with the work and price, but the delay in completing work is a little frustrating. At least I can use the utility sink, cold water only, but it works until they can get back out to finish the job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,150

Ron K.
11/2020
4.5
Have always had top level experience with American Mechanical. This was no exception. Shawn went right to the problem and fixed it, plus.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$370

Contact information

3700 Arco Corporate Dr STE125, Charlotte, NC 28273

http://www.americanmechanicalva.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
2710071964
Trade License Locale
VA
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

American Mechanical, Inc. accepts the following forms of payment: CreditCard
Yes, American Mechanical, Inc. offers free project estimates.
No, American Mechanical, Inc. does not offer eco-friendly accreditations.
No, American Mechanical, Inc. does not offer a senior discount.
Yes, American Mechanical, Inc. offers emergency services.
Yes, American Mechanical, Inc. offers warranties.

Contact information

3700 Arco Corporate Dr STE125, Charlotte, NC 28273

http://www.americanmechanicalva.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day