All Out Chimney Sweep LLC

Chimney Sweep, Dryer Vent Cleaning, Chimney Repair,

About us

We have National CSIA Credentials and keep up to date with trade trends to increase the quality of our service. We are members of professional trade organizations such as CSIA (Chimney Sweep Institute of America), NC and SC Chimney Sweep Association and the BBB of Charlotte in good standing with an A+ rating. We have been in business since 1983 and put customer satisfaction as our primary concern. We expect payment due at the time of service unless other arrangements have been agreed upon in writing by both parties (emails are an accpetable form).

Business highlights

41 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning

Services we don't offer

Replace prefabricated systems.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 64 reviews

Ashley M.
09/2024
5.0
chimney sweep
  + -1 more
Working with All Out Chimney has been an amazing experience for me - I will be a lifelong customer! My initial reach out to them was to find a second opinion about some work that needed to be done. I had been told by the guy from Owens Chimney Systems when he came to do a routine chimney sweep that my chimney was dangerous, unusable and estimated that I needed $15,000 of work to make it safe. OMG! I freaked out! I love building fires, but I do not have that kind of money. When I reached out to All Out Chimney for a second opinion, I learned SO MUCH from the very knowledgeable Jamie in her email that described the process of cleaning out the creosote buildup, assuring me that there would be no way to know if I needed further work until that part was completed. Even if I needed the work the other company suggested, their estimate came in lower by thousands of dollars. As it turns out, Jarrell (awesome!) came to do a new inspection, did the initial creosote cleanout and some repairs to the top of my chimney and back wall of my fireplace and then concluded that I had a safe chimney and did not, in fact, need any of the more pricey options - settling it all out for less than $4,500. for the knowledge and expertise (and NOT using scare tactics!!), I will be a lifelong customer of All Out Chimney Sweep and I recommend that you try them out and see for yourself. High regards!! 5-star - much respect. Thank you so much for what you have done, Ashley McGee
Description of Work: Cleaned the built-up creosote inside my chimney, plus other stabilizing repairs and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from All Out Chimney Sweep LLC
Thank you so much for your wonderful words! It means so much to us that you felt informed and heard in your concerns. We take great pride in educating our customers about their systems and providing them the tools to make informed decisions. We are so happy to have you be a part of the All Out Chimney Sweep family.

Kathleen N.
12/2020
5.0
dryer vent cleaning
  + -1 more
Courteous, called whenever they had an opening to fit their schedule.
Description of Work: Dryer Vents - Clean
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Corine A.
08/2020
5.0
chimney sweep
  + -1 more
The chimney sweep went well. I was told that the reps were to wear gloves, masks and shoe covers but they arrived with none of the above. Beth was very helpful and was able to send invoice directly to the homeowner.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
I am so sorry that our employees did not wear the protective gear that we use. I abbe spoken to the employees about this. I appreciate you letting me know so that I could take corrective action. We appreciate your business.

Cee Cee C.
07/2020
5.0
chimney sweep, chimney caps
  + 0 more
Beth, the Owner was very understanding and compassionate. As my needs for service had to be put off for a month due to having to wait until raccoons were trapped and removed. I thank the Owner for helping me through this crisis by her encouraging words and not charging for services. The cleaning was thorough and the Cap was put on timely The two young men were friendly and professional. A debt of gratitude to this company for sure😊
Description of Work: Chimney Cap and Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
Thank you so much for the lovely note that you sent me. The Lord has blessed our lives and may He continue to bless you. Peace be with you. Beth

Amy W.
07/2019
5.0
chimney sweep, dryer vent cleaning
  + 0 more
It was great. The guys were punctual and professional. We have two dryers and one he said wasn’t worth cleaning because the vent area was so short. He could’ve easily charged us but didn’t. I will definitely hire them again!
Description of Work: Chimney sweep and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from All Out Chimney Sweep LLC
I am so glad that we are able to meet your needs. We always appreciate referrals from customers to their friends.

Richard K.
10/2018
5.0
chimney repair
  + -1 more
I waited until the last hurricane before reviewing, and no leaks were noticed. My conclusion: it went well.
Description of Work: Fixed flashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from All Out Chimney Sweep LLC
Thank you for your review. Beth

Ron K.
06/2018
5.0
dryer vent cleaning
  + -1 more
This was the first time I've ever hired someone to clean the dryer vent. Setting up the appointment was very smooth and friendly over the phone. The technician arrived on time and was very cordial. I would definitely hire this friendly company again.
Description of Work: Clean out dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from All Out Chimney Sweep LLC
Thank you so much for the kind words. We strive for excellence.

Alex F.
09/2017
5.0
chimney sweep
  + -1 more
They're great. It was the lowest price we got. So far, so good. We haven't used the fireplace because it's too hot, but hopefully it will be good this winter. They were awesome, very responsive. They were great. Very professional. They did a great job.
Description of Work: We did have them and used them for a chimney sweep recently, and remodel. Fixing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from All Out Chimney Sweep LLC
So glad we could be of service to you [Member Name Removed]. I appreciate the kind review and call us with any questions you may have.

Thomas K. B.
08/2017
5.0
chimney sweep, home inspection
  + 0 more
We are actually getting ready to use them again for a chimney inspection.
Description of Work: They did a chimney inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
08/2017
5.0
dryer vent cleaning
  + -1 more
Quite well. The serviceman showed up a little early, introduced himself, started working immediately. Within a very short while, he had removed lint and bird nests from the vent pipe. After taking care of the outside, he came inside, disconnected the dryer and cleaned from the inside. The vent is now absolutely clean and the dryer is functioning very well. I'll add them to my list for a yearly check up! Well worth the $$$.
Description of Work: Needed dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from All Out Chimney Sweep LLC
Thank you so much for the kind review. We recommend that this be done yearly to allow the dryer to function properly and extend the life of the dryers heating element.

CHARLES D.
03/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
The entire process from inquiry to work completion was very smooth and professional. The technician (Jarrell) was on time, communicated what he was going to do, and did the job professionally and cleanly. He was very knowledgeable. One improvement area would be if they would provide free estimates.
Description of Work: Wood Stove system inspection and chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All Out Chimney Sweep LLC
So glad that Jarrel provided professional service. So sorry for the cost. Any time you need to know the cost of service we do our best to provide pricing parameters.

Kyle S.
01/2017
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Very thorough and knowledgeable. I will certainly use their service on an annual basis.
Description of Work: Chimney sweep and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
We will be happy to provide an yearly dryer vent cleaning and chimney service.

Sue B.
11/2016
5.0
masonry, chimney caps, chimney repair
  + 1 more
Went well. The original cap wasnt the right size so they, sealed it and returned when the new cap was ready. Overall they were very informed and helpful.
Description of Work: I recently moved into a new home & needed some chimney repair done & cap installed. They checked the overall function and provided details on my options and recommended next steps.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from All Out Chimney Sweep LLC
So glad we were able to install the proper size cap and kept water, debris and animals from entering while we were waiting for the cap to arrive. Please call if we can be of any further service.

Marcus M.
10/2016
5.0
chimney sweep, masonry, chimney caps, fireplaces
  + 2 more
The service tech, Jarrell, was very professional and personable and punctual. He took pictures of the fireplace and chimney (firebox, flue and outside). He showed me what it looked like before and after. He did an awesome job. We are very pleased. Thank you, Jarrell and staff for a job well done.
Description of Work: Masonry fireplace and chimney swept and cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from All Out Chimney Sweep LLC
Thank you for the wonderful comments about Jarrel. He is an excellent employee and I am also blessed with Jamie in the office as well.

Don T.
10/2016
5.0
chimney repair
  + -1 more
Very good....contractor arrived accessed the issue and repaired.
Description of Work: Leak fixed around the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from All Out Chimney Sweep LLC
Please call us again with any further needs you may have.

Kyle G.
03/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Good job, very professional. Both employees were in uniforms and had a new, branded sprinter van for company vehicle. Happy with service, worth the cost.
Description of Work: Removed insert, cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas K. B.
06/2015
5.0
chimney repair
  + -1 more
I have known the owners of All Out Chimney Sweep for nearly 30 years. I have also been the beneficiary of outstanding service from their company for all of those 30 years. They are honest, prompt, very fair in their pricing. They are also very good to disclose all the details of the work needed, including recommendations, but will only perform work requested by the client. The owners of this company operate their business with the highest level of integrity and honesty, with an unwavering commitment to excellence in all work performed and accomplished. It is a privilege for me to give All Out Chimney Sweep my highest recommendation to anyone needing their services. You will be greatly satisfied and blessed with the entire experience!
Description of Work: All Out Chimney Sweep came to our property, inspected our chimney damper, discovered that the damper was off it's track, re-secured the damper on it's track, and installed a "c" clamp on the damper to bring the fireplace up to current code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from All Out Chimney Sweep LLC
(removed member name), Thank you so much for the kind words. You are the best.

Frank W.
05/2015
5.0
chimney sweep, chimney repair
  + 0 more
The price was reasonable. They were very good.
Description of Work: I used All Out Chimney Sweep for chimney cleaning and they did a minor repair. It was the top of the chimney that they replaced. It had some cracked lining.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
We do our best to be priced at a valued rate. Thanks for using All Out Chimney Sweep and we are so glad that you would choose us again in the future.

Mary S.
01/2015
5.0
chimney caps, pressure washing, dryer vent cleaning
  + 1 more
They were there 4 hours and did not seem to be in a rush. They took pictures of the entire process and provided them to us. Great people very professional and knowledgeable.
Description of Work: Put a new cap on the chimney and pressure washed and sealed the 4ft from the top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from All Out Chimney Sweep LLC
Thank you so much for allowing us into your home.

kevin D.
11/2014
5.0
chimney sweep, chimney repair, dryer vent cleaning
  + 1 more
Coverd all the areas and were vary clean. Found a problem with my cap and they replaced it on site that day. Found a few other small problems and they were quick with the quote.
Description of Work: Clean and inspected my chimney. Replaced the Chimneycap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from All Out Chimney Sweep LLC
We appreciate your business and the kind words. Have a blessed day.

Brad W.
09/2014
5.0
chimney repair
  + -1 more
I have a chimney group to use for that one that was good. They're professional and good quality.
Description of Work: We were selling the house, and they made something on the roof itself and made some corrections to the chimney. I had to get the repairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from All Out Chimney Sweep LLC
I am so glad that we were able to complete the job for you. We try to do work for the customer at the most reasonable price. Have a blessed day.

PAUL K.
09/2014
5.0
dryer vent cleaning
  + -1 more
They were excellent. Showed up on time. Did a thorough job. left no ddbris behind.
Description of Work: Clean out my dryer vent under neath my crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All Out Chimney Sweep LLC
We are so glad the dryer vents is now cleaned and the dryer life has now been extended for the heating element. This should be done once a year. Have a blessed day from All Out Chimney Sweep LLC/Beth Kendall

Jamie B.
07/2014
5.0
chimney sweep
  + -1 more
They're good. They told me everything that I need to start looking for as regards to the chimney. They ran a camera in the chimney, took pictures and showed me what issues I had. They also gave me recommendations on how to repair or fix these issues.
Description of Work: They did a chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from All Out Chimney Sweep LLC
Thank you for allowing All Out Chimney Sweep LLC to come and evaluate your fireplace system. Feel free to call us if you have any questions. Beth Kendall 704-553-1908

Donna Y.
06/2014
5.0
chimney sweep
  + -1 more
It was a great experience. They did a good job and I would recommend them. They were professional and everything was clean and neat. Their price was good and they did not overcharged.
Description of Work: They cleaned it and did a really good job checking it out for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
We appreciate the kind words about our company and how we have reasonable rates. We try to please our customers any way possible. Have a blessed day.

Deshia A L.
06/2014
5.0
dryer vent cleaning
  + -1 more
The guy on the phone was very nice and told me I probably would need more than the basic inspection. He said it would be $134 to put a Chimney cap on.
Description of Work: I called to see what level inspection they thought I might need for a house I'm buying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Response from All Out Chimney Sweep LLC
I am so happy to hear good thoughts about the office staff. Thanks for choosing All Out Chimney Sweep LLC and we hope to hear from you again.
    • 1(current)
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Contact information

4913 CHASTAIN AVE, Charlotte, NC 28217

http://www.alloutchimneysweep.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Dryer Vent Cleaning,
Chimney Repair,
Chimney Caps,
Fireplaces,
Pressure Washing,
Masonry,
Gutter Cleaning,
Home inspection,
Water & Smoke Damage

FAQ

All Out Chimney Sweep LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

All Out Chimney Sweep LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All Out Chimney Sweep LLC does not offer free project estimates.
No, All Out Chimney Sweep LLC does not offer eco-friendly accreditations.
No, All Out Chimney Sweep LLC does not offer a senior discount.
Yes, All Out Chimney Sweep LLC offers emergency services.
Yes, All Out Chimney Sweep LLC offers warranties.
All Out Chimney Sweep LLC offers the following services: Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning
Replace prefabricated systems.

Contact information

4913 CHASTAIN AVE, Charlotte, NC 28217

http://www.alloutchimneysweep.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed