All Out Chimney Sweep LLC

Chimney Sweep, Dryer Vent Cleaning, Chimney Repair,

About us

We have National CSIA Credentials and keep up to date with trade trends to increase the quality of our service. We are members of professional trade organizations such as CSIA (Chimney Sweep Institute of America), NC and SC Chimney Sweep Association and the BBB of Charlotte in good standing with an A+ rating. We have been in business since 1983 and put customer satisfaction as our primary concern. We expect payment due at the time of service unless other arrangements have been agreed upon in writing by both parties (emails are an accpetable form).

Business highlights

41 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning

Services we don't offer

Replace prefabricated systems.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 64 reviews

Jamie B.
06/2014
5.0
dryer vent cleaning
  + -1 more
The guys were very nice. Explained everything that was found. Explained Their recomendations
Description of Work: Cleaned and inspected the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from All Out Chimney Sweep LLC
So glad that the field technicians communicated well to you what they found within your system. Feel free to call us for any future needs you may have.

Pamela S.
06/2014
5.0
chimney sweep
  + -1 more
We called All Out about some animal noises that we were hearing from the chimney. They quoted $165 to come out, do an inspection, chimney sweep and check on the situation with the animals. They were able to come out the next day. They were professional and courteous and explained their findings and where the animal noises were coming from. They removed the animal nests, trimmed back some branches and performed the inspection. They said the chimney didn't need to be sweep at that time. They didn't have enough wire wrap to go around the chimney so quoted $85 to come back and install it. That sounded ok to us. It was a few weeks before they came back out but that was because of our schedule, not theirs. Overall, we were satisfied with the work and the company. We would use them again.
Description of Work: Chimney inspection, clean out animal nesting, trim back some tree branches, wire wrap to keep out animals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All Out Chimney Sweep LLC
Thanks for the kind words about our company. We try to provide good customer service in a prompt manor.

JAMES R.
05/2014
5.0
chimney sweep, chimney caps, chimney repair, dryer vent cleaning
  + 2 more
First of all they answered the phone and promptly assessed the situation via photos that I sent them (astounding given my encounter with other firms the previous week!). Beth gave me an estimate over the phone (plus or minus depending on what they may encounter). The service technician was able to come out the same week to complete the first repair (amazing....the other firms had 2 week lead time!). The second repair, stainless steel surround for the HVAC exhaust vent, was completed the next week (again, amazing!). The other firm didn't want to do this repair and said I should talk to a HVAC company. Our HVAC repairman was confused because this is usually done by the chimney folks. Well long story short, All Out Chimney was able to solve this dilemma and take care of the problem. In a nutshell, all the repairs went very smoothly and it looks beautiful (how many people say that about a chimney repairs!) All Out Chimney was prompt, professional and the price was reasonable. I would use them again in a heart beat.
Description of Work: All Out Chimney Sweep completed two items: 1) Applied "wash" to seal chimney crown. 2) Installed custom stainless steel plate for HVAC exhaust vent at chimney crown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from All Out Chimney Sweep LLC
Wow-We are so blessed to have customers like you. Thank you for the kind words. The best compliment I can get is to have us come back. We appreciate your comments and have a blessed winter. Beth Kendall

Steve B.
04/2014
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
I would highly recommend them. They were on time and they went out of their way to help us. We couldn't find a part and they've found the part. They called to make sure we were satisfied with the service.
Description of Work: All Out Chimney Sweep LLC repaired our chimney, replaced the caps and cleaned the chimney as well. There was some intensive work they have to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Patrice N.
04/2014
5.0
dryer vent cleaning
  + -1 more
As part of the cleaning they tightened a loose chimney-cap that used to bang in the wind. They were prompt, professional, and performed the service exactly as specified and charge exactly as quoted. That makes them worth using in my book.
Description of Work: Cleaned my chimney for the first time in 25 years. Found some cracked and loose firebricks and as separate project replaced those. As part of the cleaning they tightened a loose chimney-cap that used to bang in the wind. They were prompt, professional, and performed the service exactly as specified and charge exactly as quoted. That makes them worth using in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from All Out Chimney Sweep LLC
Thank you so much for the kind words. We strive to provide great serviced.

Mary Ann M.
03/2014
5.0
chimney repair, dryer vent cleaning
  + 0 more
My brother had referred me to Mark and he is great. I would highly recommend him and the company and will use them again!
Description of Work: He came and assessed what was wrong with my chimney. He then fixed in right then. He did a great job and cleaned everything up and protected everything from damage while he was working. He also checked to make sure there was nothing further required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All Out Chimney Sweep LLC
I always enjoy clients who come to us by referral. It is the best method of advertising. I am so glad you are pleased with our service. We will be happy to provide any chimney, gutter or dryer services in the future.

Tracy P.
01/2014
4.0
chimney repair
  + -1 more
It was good. The people that came out were pretty professional. The chimney needs to be fixed and what they quoted us was way beyond what we were willing to pay to get it fixed.
Description of Work: I used All Out Chimney Sweep to inspect my chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Response from All Out Chimney Sweep LLC
If you would liker to contact me at All Out Chimney Sweep number 704 553-1908 I would be happy to review the estimate with you and discuss any issues we found with the fireplace system. Repairs can be very costly. If there is anything we can do to assist please let us know. Thanks for allowing us to serve you. Beth Kendall

Sara Z.
01/2014
5.0
chimney caps
  + -1 more
They came quickly, analyzed the problem, and ordered the parts. There was an issue with the part not being fit. Therefore, they took it off and covered our chimney. They got the other part and came back in a few days and fixed the problem.
Description of Work: I have used All Out Chimney Sweep LLC. They replaced the chimney cap for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from All Out Chimney Sweep LLC
Thank you so much for the kind review. If you ever have any other needs or an issue arises, please call us as we guarantee or products and workmanship. Beth Kendall

Jim S.
01/2014
5.0
dryer vent cleaning
  + -1 more
The folks at All Out Chimney Sweep were awesome! They were punctual (they actually were early, which was nice), extremely knowledgeable and efficient. We were impressed with how personable they were as well. I would definitely recommend All Out Chimney Sweep to anyone. Four stars!
Description of Work: Chimney inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from All Out Chimney Sweep LLC
Than you for choosing All Out Chimney Sweep for you service needs. We want to always be the company that strives for great customer service.

Cathy L.
12/2013
5.0
chimney sweep, gutter cleaning, masonry, chimney caps, chimney repair, pressure washing, fireplaces, dryer vent cleaning
  + 6 more
Due to weather we had to reschedule and that was easily done, even with the holidays during the time frame we wanted. Before and after pictures were provided via email. This was first time we'd had the chimney swept and we've been at our home for about 18 years! Everything seemed to go well. Office staff and chimney sweeps were all veyr professional and great to work with.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from All Out Chimney Sweep LLC
Thank you for the compliment about the office staff. Jamie Greene is the Office Manager for me and she is a great asset to our company. Have a blessed winter.

Stephanie H.
11/2013
4.0
chimney sweep
  + -1 more
They were nice, professional and punctual. They did a good job with the cleaning. My only issue was they emailed me a very high estimate on what I needed to have done. They never followed up on providing the additional services for me or explaining why the estimate was so high. I never moved forward with the repairs because I did not want to spend $6000 without getting a second opinion. I would consider using them in the future if I found their estimate to be in line with other providers.
Description of Work: I had used them in the past and received a coupon in the mail from them. They cleaned the chimney and inspected it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$125

Heather G.
10/2013
5.0
chimney caps
  + -1 more
We were having problems with squirrels in our chimney so I hired someone to do a chimney sweep and give me an estimate on fixing the chimney cap. They have me a crazy estimate so I called All Out Chimney Sweep and she gave me a very realistic and reasonable estimate on just repairing the cap I had. They were timely and Beth even discounted the installation since it was such an easy fix. Thank you!!
Description of Work: Chimney Cap Installation and Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike L.
07/2013
5.0
dryer vent cleaning
  + -1 more
Very Well. Technician Was Prompt, Clean And Provided A Timely Estimate For problems He Found.
Description of Work: Cleaned Out Our Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

KATHLEEN L.
07/2013
5.0
chimney sweep, chimney caps, dryer vent cleaning
  + 1 more
They are all about being fair and just to the customer...with information, pricing and good rated products. They are what I would love to see/experience in other service companies...a pleasure to do business with, for sure!!
Description of Work: Service call...rest of replacement job will be done soon on dryer duct system. I will finish review (post again) when the job is complete (after parts arrive and can be installed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sara Z.
05/2013
5.0
chimney caps
  + -1 more
We had major water leaks, with water coming into our attic, down the walls and into the floors below. After we had another company that did roofing come and "fix" it, it was still leaking, even worse than before. We then determined it must have been leaking through the chimney and not the roof, so we called ALL OUT CHIMNEY REPAIR and got a lot of helpful information from office person. She sent someone out the next day. They inspected, measured, and photographed the opening and the old chimney cap. They ordered the cap through their fabricator which took about a week, and then promptly scheduled a time with us to installed the new cap. Our leak was fixed 100% and the nightmare of a leaking roof was gone. They were courteous and professional. I hope I do not need them again, but would recommend them completely.
Description of Work: Measured and installed a new Stainless Steel chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from All Out Chimney Sweep LLC
Thank you so much for the kind words. We stand behind all our products and if you ever need us feel free to call.

KATHLEEN L.
04/2013
5.0
chimney sweep, dryer vent cleaning
  + 0 more
They do an excellent job. They are better than an A.
Description of Work: I called out All Out Chimney Sweep LLC for our chimney and vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Out Chimney Sweep LLC
Thank you so much for the kind words. Look out in you mail for a some new programs. Exciting loyalty program starting soon.

Thomas B.
02/2013
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
I called on a weekend and was surprised to be able to actually talk. to an individual. They were punctul and nice and knowledgable about the business. They were cautious of my home by putting down tarps.
Description of Work: I called them to give me an estimate and they stated I need a repair. I also purchased a chimney cap.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from All Out Chimney Sweep LLC
We are so glad we provided service that everyone should expect to receive from all providers. Thank you for the kind words.

WENDY W.
05/2012
5.0
dryer vent cleaning
  + -1 more
Very personable and professional crew. They were thorough and even included a cleaning of my dryer lint filter. The company worked me into their schedule to avoid disturbing a sick family member. Excellent job!
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All Out Chimney Sweep LLC
Thank you so much for this great review. God bless you and your family. Happy Mothers day.

Gen M.
05/2009
5.0
chimney sweep
  + -1 more
My experience with the was fine and I had no issues. There were 2 of them who came out and they were very professional. They showed up on time and I was please with their work.
Description of Work: I used All Out Chimney Sweeps to clean my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLINE H.
10/2006
3.0
chimney sweep
  + -1 more
I am fine with the service. It takes them awhile to get a job finished. I am not happy that the "Thermacrete" product did not work out. I am thinking about asking for my money back if it cracks again.
Description of Work: They did a warranty inspection on my chimney. They put in "Thermacrete" 2 years ago. It was cracked last year. They replaced it as promised. Now they have said they do not use "Thermacrete" anymore. If it cracks again, they will put in a steel tube.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$130

JENNIFER M.
05/2006
5.0
gutter cleaning
  + -1 more
We have used this company many times. Twice for chimney cleanout, replaced Chimney Cap, once for dryer vent cleanout, once for cleaning gutters and boot vent checkup. Each visit was a pleasure; phone service for scheduling was prompt and friendly as was the service. Service was completed as described, no unnecessary replacements and common sense recommendations. All employees were friendly and cleaned up after service was performed.
Description of Work: Check gutters, check roof Vent Boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HEATHER M.
09/2005
5.0
chimney sweep
  + -1 more
THIS COMPANY DID A GREAT JOB OF CLEANING OUR CHIMNEY. NO MESS AT ALL. THEY WERE PROFESSIONAL AND EASY TO WORK WITH. THEY ALSO OFFERED TO CLEAN OUT OUR GUTTERS WHILE THEY WERE HERE FOR A REALLY REASONABLE RATE.
Description of Work: THE COMPANY CAME OUT TO CLEAN AND INSPECT OUR CHIMNEY. THEY ALSO CLEANED OUT OUR GUTTERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127.93

KAREN M.
07/2003
3.0
chimney sweep
  + -1 more
SEVERAL FACTORS MADE THIS A LONG PROCESS AND A DISAPPOINTING EXPERIENCE OVERALL: GROUND TOO WET, FUNERAL, INJURY, WRONG LADDER. TWICE, I HAD TO CALL TO FIND OUT WHY I HADN'T HEARD FROM THEM. ANY OF THESE DELAYS/INCONVENIENCES BY THEMSELVES OR EVEN IN A PAIR WOULD HAVE BEEN ACCEPTABLE, BUT THERE WERE TOO MANY FOR ONE JOB. IT TOOK A TOTAL OF FOUR WEEKS FOR THIS JOB TO BE COMPLETED. THE LAST DAY THEY WERE HERE I WAS INFORMED OF MORE COSTLY REPAIRS THAT WERE NEEDED TOTALING $350. AGAIN, IN AND OF ITSELF THIS WOULDN'T HAVE BEEN A BIG DEAL, BUT THERE WERE TOO MANY ISSUES FOR THIS EXPERIENCE TO BE A PLEASANT ONE. THEY DID TAKE OFF 10% FOR MY INCONVENIENCE, BUT IT WAS AT MY SUGGESTION.
Description of Work: THE ORIGINAL CALL WAS FOR THE REMOVAL OF A BIRDS' NEST. WE ACCEPTED THE COMPANY'S OFFER TO CLEAN OUR CHIMNEY FOR AN EXTRA $30 AND INSTALL A CHIMNEY CAP FOR $175 SO THE BIRDS WOULD NOT RETURN.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$255

THOMAS A G.
11/2002
3.0
chimney sweep
  + -1 more
THEY CAME OUT TO DO A CHIMNEY INSPECTION . SINCE THEN, THE SERVICEMAN HAS FALLEN ILL AND I HAVENT BE INFORMED AS TO IF THEY WANT TO DO WORK. THE PEOPLE ARE PLEASANT AND PROFESSIONAL.
Description of Work: CHIMNEY INSPECTION

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

JONATHAN A.
02/2002
5.0
chimney sweep
  + -1 more
PROFESSIONAL, PROMPT, COURTEOUS, HE WORKS ALONE.
Description of Work: CHIMNEY SWEEP.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

4913 CHASTAIN AVE, Charlotte, NC 28217

http://www.alloutchimneysweep.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Dryer Vent Cleaning,
Chimney Repair,
Chimney Caps,
Fireplaces,
Pressure Washing,
Masonry,
Gutter Cleaning,
Home inspection,
Water & Smoke Damage

FAQ

All Out Chimney Sweep LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

All Out Chimney Sweep LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All Out Chimney Sweep LLC does not offer free project estimates.
No, All Out Chimney Sweep LLC does not offer eco-friendly accreditations.
No, All Out Chimney Sweep LLC does not offer a senior discount.
Yes, All Out Chimney Sweep LLC offers emergency services.
Yes, All Out Chimney Sweep LLC offers warranties.
All Out Chimney Sweep LLC offers the following services: Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning
Replace prefabricated systems.

Contact information

4913 CHASTAIN AVE, Charlotte, NC 28217

http://www.alloutchimneysweep.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed