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All Hours Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

All Hours Plumbing Inc. is a family owned business with over 20 years experience and is focused on providing high-quality service and customer satisfaction at a reasonable price. We will do everything we can to meet and exceed your expectations. We would welcome the opportunity to earn your trust and deliver you the best plumbing service money can buy. Call us today at 704-488-8177!

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater, Toilet, Drain Cleaning, General Plumbing, Bathroom Remodeling & Water Filtration.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 128 reviews

PATRICIA H.
12/2014
5.0
plumbing, water heater repair
  + 0 more
I choose them because of the reviews on Angie's List. They responded quickly and got me an estimate over the phone, which was accurate.
Description of Work: They replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from All Hours Plumbing Inc
Thank you for your business. Brett Eschert

SUSANNE A.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
They did a great job, rebuilt the toilet, and also put down a new ring. I was very happy with their service.
Description of Work: They rebuilt and reset the powder room toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Response from All Hours Plumbing Inc
Thank you for choosing All Hours Plumbing, and let us know if we can assist you further. Brett Eschert

D C.
10/2014
2.0
plumbing
  + -1 more
Page a47 of the October booklet clearly states "Call us for your FREE estimate" I was told that there would be an $89 trip charge. This is disconcerting and inconsistent.
Description of Work: Free estimate

Rating CategoryRating out of 5
value
1.0
professionalism
4.0

$89

Response from All Hours Plumbing Inc
We are very sorry this member was not satisfied with his experience with our company. This member did receive a free estimate over the telephone for work to be performed. Good luck and let us know if we can assist you in the future. Brett Eschert

Timothy S.
09/2014
5.0
plumbing, water heater repair
  + 0 more
I called this company for my elderly neighbor who had a broken hot water heater. They came out within the hour and were very professional and courteous with my neighbor. They told her exactly what they would need to do, how much it would be, and how long it would take to repair. She allowed them to complete the job and everything was completed on time and as quoted by day's end. I would recommend this company again or use for myself when needed.
Description of Work: They replaced a broken water heater in garage and repaired some pipes that were not up to current codes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from All Hours Plumbing Inc
Thank you very much for your kind review of our company. Brett Eschert

Harriet G.
08/2014
5.0
drain cleaning, plumbing
  + 0 more
Very pleased. The plumbers were already in my area when I called and they showed up at my door about 2 hours after I contacted the company. They were friendly, efficient, and worked until they were certain the problem was taken care of. I was given a $30 discount for using Angie's List. I will definitely call All Hours when I need plumbing work performed in the future. Lesson learned: popsicle sticks should be thrown in the trash can....NOT flushed down a toilet.
Description of Work: Augered clog in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All Hours Plumbing Inc
We thank you for your business! Brett Eschert

Ryan L.
08/2014
5.0
plumbing, water heater repair
  + 0 more
Brett showed up when he said he would. He completed the work quickly and better than the originally installed water heater. He worked to make sure my tenants were happy. He worked over the phone with me since I am in the military and not able to be at my townhome to oversee the work. I will use him from now on for any of my plumbing needs and anyone else in the area would be best to use him.
Description of Work: Replaced 40 gallon electric water heat in townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from All Hours Plumbing Inc
Thank you for your review. Brett Eschert

MARY E A.
08/2014
5.0
plumbing, water heater repair
  + 0 more
They were great. They came quickly. They were professional. They did not have the part with them so they went to the office to get it and came right back and finished fixing the water heater.
Description of Work: They fixed my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Hours Plumbing Inc
Thank you for choosing All Hours Plumbing, and let us know if we can assist you further. Brett Eschert

Rich B.
08/2014
5.0
plumbing
  + -1 more
All Hours came out and re-sealed the drain in the tub for $89. They said to allow three hours for the silicon to set and then to test it. If there was any more leaks afterward, they would return and do more work to confirm where the additional leaks were coming form and apply the $89 toward those repairs. So far, so good.
Description of Work: I was having leakage from the shower/tub in the upstairs master bedroom into the ceiling of the family room below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All Hours Plumbing Inc
We appreciate you taking the time to post this review. Thank you for your business. Brett Eschert

Brittany M.
06/2014
5.0
plumbing
  + -1 more
They arrived right on time and were very professional. I appreciated that he walked me through where the pipes were located and educated me so I could know what to look for in the future. Since it related to cracking in tiles and not the pipes itself, he recommended someone else to come fix the problem.
Description of Work: Came and looked at our leaking shower and provided solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All Hours Plumbing Inc
Thank you for your review. We appreciate your business. Brett Eschert

Doug W.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Sunday afternoon, our kitchen sink was clogged, not responding to the use of a plunger. We had family coming over for dinner and time was moving forward. A call was made to Brett around 3:00pm on a Sunday afternoon, and he returned the call about 10-min later, telling us he could take care of the situation, and would advise as to what time his Assistant would be onsite. About 5-mins later, he called and said his Assistant would be at our home in about 15-min. Eric arrived on time and in about 30-45 mins the sink was back in business. I have used All Hours Plumbing in the past and always found Brett and his personnel to be great to work with and very trust worthy. I would highly recommend this firm for any plumbing needs.
Description of Work: Responded to a clogged drain on a Sunday afternoon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from All Hours Plumbing Inc
Thank you very much for your kind review of our company. We appreciate your business. Brett Eschert

Ruth J.
03/2014
4.0
home remodeling, plumbing, water heater repair
  + 1 more
The faucet handle had a slow persistent drip. They came out to replace the leaky handle. The leak actually originated in a part behind the wall. The techs that came out were unable to access the part without cutting into the insert. The hole was covered with a plate cover. The techs replaced the handle with a complete new handle, spout, and showerhead kit. I was surprised that the water pressure from the shower head was significantly reduced after the replacement. My husband and I had to call the owner three separate times to discuss the issue. The owner provided several different explanation during each conversation first that new shower heads have a water restrictor. Second, the old handle was a pull out handle, the new handle is a fixed turned handle which will restrict the pressure. The third explanation was that the pressure at the street was previously set to high and that current code limits pressure to 75psai. The techs came and completed the service with no discussion of any of these issues. After the third phone call the techs came out to remove the water restrictor from the shower head. I learned from another plumber who came to service our water heater since that the water restrictor was still in the shower head. The second plumber removed the restrictor which significantly increased the pressure. I was disappointed by the lack of communication with the techs whom came to preform the service. They did what they were paid to do, but provided no explanation to me of what would effect the pressure and water flow to the faucet. This information was only available from the owner over the phone. The owner was responsive, but I was not confident if the explanations he was providing were merely excuses since he had not services the house himself.
Description of Work: Replace a leaky faucet handle.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$407

Janice S.
03/2014
5.0
plumbing
  + -1 more
Excellent service and delightful experience. Highly professional, friendly and knowledgeable. They provided a 30 minute call ahead time, and arrived right on time. Quality of work was impeccable.
Description of Work: Repaired toilet leak and installed garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All Hours Plumbing Inc
We appreciate you taking the time to post your review. Thank you for your business. Brett Eschert

Diane C.
03/2014
5.0
plumbing, water heater repair
  + 0 more
I have had occasion to use All Hours several times lately, once for a problem with a toilet, replacing a leaking water heater, and fixing a kitchen faucet. The toilet issue occurred late one Saturday night, and Brett arrived within about 1/2 hour and quickly took care of the issue. With the water heater, they were here on a Saturday to get it installed, and were prompt and did a great job getting the new equipment installed. I discovered my kitchen sink was leaking yesterday, and Brett got here within a few hours, and because they had done other service for me and it just took tightening a connection to resolve the issue, I was not charged for the visit. I would recommend All Hours to anyone. I was very pleased with their responsiveness and work performed.
Description of Work: Replaced leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Dwayne R.
02/2014
5.0
plumbing
  + -1 more
I called the provider at around 8:30 am and 2 workers were at my home by 10:30 am. After about 5 minutes, they had diagnosed the problem. It took them about 15 more minutes to replace the problem part. It took another 5 minutes to complete the invoice and that was it! They were in and out in about 30 minutes. It was great! I would recommend All Hours Plumbing for your plumbing needs. They were very responsive and courteous!
Description of Work: Replaced the worn out pressure reduction valve in our crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lucia L.
02/2014
5.0
plumbing
  + -1 more
He has come out 3 times and does not charge extra for late/emergency calls. He is very friendly and the service is great. I feel very comfortable with him and trust him. I would highly recommend him.
Description of Work: He came out to fix the toilet as it was continuously running and would not stop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Julie S.
01/2014
5.0
plumbing
  + -1 more
Brett arrived within 30 minutes as promised. He cut a couple of holes in the wall to try to find the leak and was able to determine it was the water heater drain pipe which wasn't ran outside. He also went upstairs and found out that the water heater is leaking. He fixed the pipe quickly and gave us the information we needed to get the water heater replaced thru our home warranty. He was professional, courteous, and fair priced. We will use All Hours again!
Description of Work: Located leaking pipe in wall and fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Michelle W.
01/2014
5.0
plumbing
  + -1 more
Technicians arrive 10 minutes early which I greatly appreciated. They analyzed the issue of why my water pressure was high and made the adjustments as needed. They could have told me I needed to replace the valve and I would have deferred to their judgment but to their credit they did not replace something unnecessarily. Some tubing going to the back on one toilet had the seal broken and they replaced that tubing.
Description of Work: Analyzed whether we needed to replace a water pressure control valve ( we did not). Analyzed damage due to temporary high pressure in house and replaced part of tubing for one toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Karen L.
11/2013
5.0
plumbing
  + -1 more
They arrived when scheduled and were very courteous about not tracking in dirt and just very pleasant to deal with. Will definitely use them in the future.
Description of Work: Leaky tub faucet repaired, also offered suggestions for future upgrades when desired as house is about 20 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from All Hours Plumbing Inc
Thank you very much for taking time to post this review. We very much appreciate your business. Brett Eschert

Nancy A.
11/2013
5.0
plumbing
  + -1 more
The plumber showed up within 45 minutes of my call. Our yard was a complete swamp. We needed the water line fixed immediately. He seemed to know almost exactly where the leak was coming from in our yard. It took a while for him to dig down about 4 and a half feet because the ground was so saturated and kept filling up the hole. After about 2 hours, he found the hole in the pipe. He called for a 2nd plumber to help him fix the hole. They fixed the hole pretty quickly once they found out exactly where it was. Then they filled in the hole for us. They were very considerate in trying to keep the red soil off our driveway when they were cleaning up. We were so grateful they found it and fixed it as quickly as they did. We thought the charge was reasonable considering how much work was involved in trying to get down to the pipe.
Description of Work: Fixed a water pipe leak in our front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from All Hours Plumbing Inc
Thank you very much for your Page of Happiness nomination. I am very happy that our team lived up to your expectations and we look forward to assisting you in the future. Thank you for your business. Brett Eschert

ray R.
10/2013
5.0
water heater repair
  + -1 more
They were very good and knew what they were doing. They were polite and friendly. They cleaned up well after themselves. I would recommend them without hesitation.
Description of Work: They replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,184

Response from All Hours Plumbing Inc
Thank you for calling. We hope that we can assist you in the future. Brett Eschert

Renee S.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Went well. All is working well so far.
Description of Work: Upstairs toilet had broken and caused flooding. They came out next day after I called and fixed toilet and made sure there were no blockages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from All Hours Plumbing Inc
Let us know if we can assist you in the future. Thank you for your business. Brett Eschert

SONJA T.
10/2013
5.0
plumbing, sewer cleaning
  + 0 more
We had an issue with one of the toilets, I called another plumber who I'd used several times before. We set up an appointment and he didn't come or call! So after waiting for 2 hours (3pm on a Friday afternoon), I called All Hours. Eric came within a half hour and fixed the toilet issue. I then asked him about an issue we had on an outside drain, he helped us with that too. Great guy. Will call again.
Description of Work: Fixed the toilet issue and helped with an outside drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All Hours Plumbing Inc
We very much appreciate the opportunity to help you with your plumbing needs. Thank you for taking the time to post this review. Brett Eschert

Richard S.
09/2013
5.0
home remodeling
  + -1 more
I got his number from the publication. He quoted me a price. He came out on time. He installed the faucet quickly. He gave me a discount that was offered in the book. He was very efficient and professional.
Description of Work: They installed a kitchen faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Hours Plumbing Inc
Thank you so much for taking the time to file an Angie's List review. We appreciate your kind words and are glad that you are happy with the service we provided. We look forward to serving you again in the future!

Jason M.
09/2013
5.0
plumbing
  + -1 more
When I called Brent and Eric from All Hours Plumbing to look at a wall where water was leaking from, they said they could be out in 20 minutes and they actually arrived in less than 20 minutes. They were very quickly able to determine that the pex pipe leading from the water heater had some holes nailed into 12 years ago and the holes had finally developed a leak. They replaced the pipe within a couple of hours. They were very professional while completing the work. They listened to all of our questions and concerns and answered them with details and patience (even when Brent had to explain everything to my husband on the phone after he had explained everything to me in person). Brent also provided us with Internet links where we could view videos and find information about our specific problem. The price of the work was very reasonable and we plan to have All Hours Plumbing come back next week to do additional work on the plumbing in our home.
Description of Work: Repaired a pex pipe that was leaking inside the wall behind the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from All Hours Plumbing Inc
Thank you kindly for your remarks. We strive for excellence in our Customer satisfaction!

Paul R.
09/2013
5.0
plumbing
  + -1 more
I called All Hours at 6 p.m. with a broken toilet valve, which required me to turn off the water to the entire house. Brett was very willing to come out that night, but as it would have been after 9 p.m., I opted for the next morning. Before we hung up, he offered advice on how I might make the repair myself, which I considered extremely good service, especially as it would have cost him the work had I been successful. (I wasn't, but the advice was accurate.) In the morning, Brett called before he arrived, as he said he would, arrived on time, and completed the work quickly and affordably. Very satisfied.
Description of Work: Replaced feeder pipe and valve for toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from All Hours Plumbing Inc
Thank you very much for the posting of the Page of Happiness. We look forward to helping you again. Thank you for your business. Brett Eschert

Contact information

15105 John J Delaney Dr Ste 156, Charlotte, NC 28277

www.allhoursplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.30659
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Water Filtration and Softening

FAQ

All Hours Plumbing Inc is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

All Hours Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, All Hours Plumbing Inc does not offer free project estimates.
No, All Hours Plumbing Inc does not offer eco-friendly accreditations.
No, All Hours Plumbing Inc does not offer a senior discount.
Yes, All Hours Plumbing Inc offers emergency services.
No, All Hours Plumbing Inc does not offer warranties.
All Hours Plumbing Inc offers the following services: Water Heater, Toilet, Drain Cleaning, General Plumbing, Bathroom Remodeling & Water Filtration.

Contact information

15105 John J Delaney Dr Ste 156, Charlotte, NC 28277

www.allhoursplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day