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All About The Pipes Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Award winning. All About the Pipes Plumbing provides complete plumbing service, repair, for residential and sites in the greater Charlotte, North Carolina area. Our commitment to quality work and customer service sets us apart from the rest as one of the top plumbers in Charlotte. Additional contact name - Mary Geiger. Additional phone number - 704-559-5288

Business highlights

22 years of trusted experience

Services we offer

Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.

Services we don't offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 751-775 of 783 reviews

Melissa S.
08/2012
4.0
plumbing
  + -1 more
See under services performed!
Description of Work: Serviceman arrived promptly to fix leak from bathroom toilet, that leaked through downstairs ceiling. The wax seal was reset, unfortunately, when the water was turned back on, the toilet re-leaked. Apparently there was a slow leak that was missed. The plumber was recalled, and the leak was fixed with no charge, and a follow up call was made by the company to make sure everything went okay. We were pleased with the service when it was all done, just wish everything was caught first.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia T.
07/2012
5.0
plumbing, water heater repair
  + 0 more
See notes above.
Description of Work: Unfortunately All About The Pipes was unable to meet my needs with same day service.However, the representative suggested that I contact the local Gas Company to comeout and evaluate my water heater (they offer the service for free!). She did not have toprovide me with this information and could have scheduled me to see their techs (at cost!)If I ever need ANY plumbing services I will certainly call and recommend them!P.S. The water heater pilot light went out due to heavy rain strom, easy fix!!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela R.
07/2012
5.0
plumbing
  + -1 more
excellent
Description of Work: Installation of new sinks and plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Danny A.
04/2012
5.0
plumbing
  + -1 more
fine
Description of Work: They came out quickly. They saw it was a defect in the hardware (a faucet).They knew it had a lifetime warratny ant they called the manufacturer on our behalf. Manufacturer mailed us a replacement. They did not charge us for the first visit, saying they did not do anything and would only charge us for the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Patricia M.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Great experience.
Description of Work: I replaced an old water heater with the Hybrid Eternal. I spoke with about six different companies about the various choices and pricing and ultimately chose All About the Pipes. They did an excellent job on all fronts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heba M.
10/2011
5.0
plumbing
  + -1 more
Very well
Description of Work: Installed a replacement dishwasher in an older house. They were very nice to work with. They also performed miscellaneous functions such as adjusting leaky toilets, checking a possible sink drip and adjusting a vent pipe on a hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EDWARD B.
06/2011
5.0
plumbing, wells, drain cleaning
  + 1 more
Very well!!
Description of Work: On 6/14/2011 I had no water pressure coming inside the home from the well.I called the company and they stated they would send someone familiar to the problem.Douglas Gerin(service technician) responded and replaced the pressure valve which corrected the problem.From the start, he exibited confidence and professionalism.He was also enthused about his performance.GOOD COMPANY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176.22

JESSICA K.
05/2011
5.0
plumbing
  + -1 more
GREAT
Description of Work: We had a bad smell in the kitchen and thought we needed a new studor vent. He had one on his truck, showed up on time, replaced it, fixed a few other things while he was at it. Everything went better than expected...its no fun dealing with contractors right now, no one wants to do the job right the first time...but these guys were GREAT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Corey L.
11/2010
5.0
water heater repair
  + -1 more
unknown
Description of Work: Water heater sprung a leak. Called them on a Sunday and they came out in a couple hours and fixed the problem. Pleased with overall experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
10/2010
5.0
water heater repair
  + -1 more
Excellent. Gave me a 10% discount
Description of Work: Removed old hot water heater and replaced it with a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

TAMMY P.
08/2010
5.0
plumbing, water heater repair
  + 0 more
Quality work.
Description of Work: My water heater needed to be replace. They were quick to give an estimate and quick to have it installed. I have recomended All About The Pipes to my friends and family due to their fair pricing and excellent service. I have had service from bad plumbers in the past and will use these folks for all my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Sandra S.
07/2010
5.0
plumbing
  + -1 more
N/A
Description of Work: We had them come out for an estimate of replacing our water heater of 15 years....it is still working, but we are thinking of replacing it with either a tankless or regular tank. Also discussed other repairs and changes we would like to make. The owner, Chris, came to the house for the estimate. He was on time, professional, and took his time to explain about the water heaters and any questions. He even adjusted our toilet (by shortening the chain)! We haven't made a decision on the water heater at this time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
07/2010
5.0
plumbing
  + -1 more
Excellent
Description of Work: Repaired flow of water leaving washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dennis H.
06/2010
5.0
plumbing
  + -1 more
Great job.
Description of Work: Repaired kitchen in sink erator, hot and cold filtered water. Repaired laudry faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah H.
01/2010
5.0
plumbing
  + -1 more
It went excellently.
Description of Work: They repaired a toilet and kitchen sink disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

yazeed A.
09/2009
3.0
plumbing, drain pipe
  + 0 more
Fine, but over priced!
Description of Work: I was surprised that they sent one person to do this job, knowing that the job needed someone else to help him carry the sink top. he did the job, but they charged me over the priced agreed upon, instead of $225.00 I paid $285.00. I also thought he would finish the sink top with the siding, but they said that they can't do it!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$285

Response from All About The Pipes Plumbing
A sink and faucet install only requires one man. The price we quoted the homeowner was based on him telling us that he had all the appropriate materials, faucet, sink etc. When scheduling the appointment, the homeowner stated that he would be installing the sink and countertop himself (to save money) and we would just be installing the faucet, waste and supplies. When Doug the service technician arrived, the homeowner asked us to install the sink and countertop in addition to the faucet, waste, supplies. Doug proceeded to do so. Once the countertop was placed, Doug recommended to the homeowner that he should have a backsplash installed to protect the walls from splashes. This was just a recommendation as we are a plumbing company not Tile work/Countertop company. As it turned out, the homeowner purchased some incorrect parts (the vessel sink was the wrong style for the drain assembly he purchased). In order to remedy the situation the homeowner asked that we go get the correct part for the sink. Doug proceeded to go to a number of plumbing supply houses (at no charge) for the correct drain assembly, unfortunately that drain assembly specific to his sink is special order. Doug informed the customer that he would either have to wait for the special order or purchase a different sink. The homeowner went the next day to return the sink and purchase a new one that would work for the drain assembly. Doug went back the next day to complete the job. The homeowner was made aware that there would be an added fee for coming back. The homeowner agreed. We charged him a trip fee. The customer stated he was satisfied and happy with the work and even provided Doug with coffee, tea and cookies.

Leslie W.
07/2009
5.0
plumbing
  + -1 more
Better than expected.
Description of Work: I had a major underground leak between my well pump and house. They showed up on time and proceeded to locate and repair leak. Work was done within 24 hrs. They totally exceeded my expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DEBBIE P.
05/2009
5.0
plumbing
  + -1 more
I would use them again.
Description of Work: They fixed our toiltet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN S.
08/2008
5.0
plumbing
  + -1 more
Great!
Description of Work: Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BEALE O.
08/2008
3.0
plumbing
  + -1 more
unknown
Description of Work: I'm very torn as to how to rate this company. They have done work for us in the past which was high quality, very professional, responsive/punctual, and pretty reasonable on price. We really liked the plumber who came to the house. That was the last two times. This time, we've called them multiple times over a two-day period for an urgent issue and never even got a phone call back. I am very disappointed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Matthew J.
07/2008
5.0
plumbing
  + -1 more
They did a great job.
Description of Work: Did some plumbing in a bathroom that I was remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ROBB R.
01/2008
5.0
plumbing
  + -1 more
Outstanding work.
Description of Work: They did plumbing for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

CYNTHIA D.
09/2007
5.0
plumbing
  + -1 more
Great job.
Description of Work: Solved and corrected a water leakage problem which had water raining down thur my kitchen ceiling from my air conditioning condensation drain. Two prior plumbers misdiagnosed the problem as a broken toilet. Chris is brilliant, quick, and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TROY F.
05/2007
1.0
plumbing
  + -1 more
Never happened.
Description of Work: None. They take 3 days to return phone calls, and never answer their phones.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from All About The Pipes Plumbing
WE APPRECIATE YOUR FEEDBACK AND ARE QUITE SORRY FOR THE DELAY IN RESPONSIVENESS. THE OWNER HAD A FAMILY EMERGENCY AND WAS ALSO IN A OFFICE/ MANAGEMENT CHANGE OVER. THUS, AND UNFORTUNATELY SEVERAL CALLS WERE UNABLE TO BE RETURNED IN A TIMELY MANNER. WE ARE HAPPY TO SAY OUR NEW OFFICE MANAGER IS MUCH MORE EFFICIENT AND TIMELY IN CALLS/ SCHEDULING. WE HOPE YOU WOULD CONSIDER TRYING US AGAIN. THANK YOU, ALL ABOUT THE PIPES PLUMBING, INC.

CHARLES W S.
03/2007
5.0
plumbing
  + -1 more
Everything went very smooth.
Description of Work: Chris replaced 4 toilets, 3 sinks, hooked up new kitchen, new master and half bath, put in water shut off and refrigerator filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling

FAQ

All About The Pipes Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM