All About The Pipes Plumbing

HE CALLED ME BACK THE SAME DAY, WAS VERY PROMPT. HE LISTENED TO ME AND MY PROBLEM IN A NON-SEXIST MANNER, ALSO TALKED WITH MY BOYFRIEND AND LISTENED TO HIS INPUT ABOUT THE PROBLEM, SINCE HE HAD BEEN THE ONE DEALING WITH IT. HE DID TROUBLE SHOOTING AND INVESTIGATION OF THE PROBLEM AND FOUND THAT IT WAS A SEEMINGLY SIMPLE REPAIR AND ADJUSTMENT TO THE INTERIOR PILOT LIGHT COVER. HE ALSO OFFERED OTHER OPTIONS AND SUGGESTIONS TO PURSUE IF THE PROBLEM WAS NOT RESOLVED. I WAS VERY IMPRESSED. HE SEEMED TO BE VERY KNOWLEDGEABLE AND DIDN'T EVEN CHARGE FOR THE SERVICE CALL BECAUSE IT WAS SUCH AN EASY INITIAL REPAIR.

HIRED TO FIX LEAK IN BATHROOM THAT SEEMED TO BE RUNNING THROUGH THE WALL AND ONTO THE FLOOR. CHRIS WAS ON HIS WAY OUT OF TOWN ON VACATION, SO HE SENT HIS ASSISTANT TO FIX. I WASN'T HAPPY W/ WHAT THE GUY DID (HE ONLY REPLACED THE RUBBER GASKETS, WHICH EVEN I KNEW WASN'T TAKING CARE OF THE PROBLEM). WHEN I CALLED CHRIS (MORE THAN A MONTH LATER, SINCE I WAS OUT OF TOWN FOR 3 WEEKS), HE CAME RIGHT OUT, SAID THAT HIS GUY DIDN'T FIX THE PROBLEM AND THEN SCHEDULED A TIME WITHIN 2 DAYS TO COME BACK AND FIX IT RIGHT. HE DIDN'T CHARGE ME FOR THE FIRST VISIT, AND HE TOOK CARE OF THE PROBLEM, SO I'M HAPPY. IN THIS CASE, BEING AN ANGIE'S LIST MEMBER DEFINITELY MADE THE DIFFERENCE - IT'S IMPORTANT TO CHRIS TO KEEP A HIGH RATING ON ANGIE'S LIST. I'M HAPPY W/ ANGIE'S LIST AND CHRIS AND WOULD HIRE CHRIS AGAIN IF I HAVE A PLUMBING PROBLEM.

EXCELLENT. FOR SOME REASON WAS HAVING A LOT OF DIFFICULTY LINING SOMEONE UP TO INSTALL THE GRILL (MUST LEARN TO START AT ANGIE'S LIST). CHRIS WAS VERY PROFESSIONAL AND HELPFUL. HAD AN 8AM APPOINTMENT (I PREFER TO BE AROUND), BUT HE WAS HELD UP ON A PREVIOUS JOB. HE CALLED, OFFERED TO DO THE WORK WHILE I WAS AT WORK (ALL OUTSIDE). I CAME HOME AND HAD A WORKING GRILL. VERY STRESS FREE. AND THE AL DISCOUNT IS WORTH IT.

VERY FRIENDLY, VERY PUNCTUAL. I WOULD USE AGAIN.

CHRIS IS PROFESSIONAL, KNOWLEDGEABLE, NEARLY ON TIME, AND QUITE NICE. HE WAS THERE TO DO A JOB AND WAS IN/OUT AND ON HIS WAY. CHRIS WILL GET ALL OF MY PLUMBING WORK FROM NOW ON.

VERY COURTEOUS AND A JOB WELL DONE. I WILL CONTINUE TO USE THIS COMPANY FOR ALL PLUMBING NEEDS IN THE FUTURE. I WAS VERY PLEASED!

CHRIS WAS VERY PROFESSIONAL, INFORMATIVE AND RESPONDED QUICKLY TO HIS VOICE MAIL MESSAGES.

NO PROBLEMS. COMMUNICATIONS WERE VERY GOOD. CHRIS CALLED AND THEN STOPPED BY TO SEE WHAT THE JOB WAS, THEN THERE WAS A SMALL MISUNDERSTANDING ABOUT WHEN WORK WOULD BE DONE, BECAUSE I NEEDED IT RIGHT AWAY. HE IMMEDIATELY ARRANGED TO HAVE THE WORK COMPLETED THAT DAY, WHICH DID OCCUR. WORK WAS ESTIMATED AT 2 HOURS, TOOK 4 HOURS, BUT WAS ONLY CHARGED FOR 3 HOURS.

MY REGULAR PLUMBER HAD SHOULDER SURGERY AND WAS UNABLE TO DO THIS JOB. I CHECKED ANGIE'S LIST AND CALLED CHRIS WHO PROMPTLY RETURNED MY CALL. HE ALLOWED ME TO PURCHASE THE WATER HEATER AND THEY INSTALLED IT. THEY WERE ON TIME, VERY POLITE, AND DID A GOOD JOB. IT WAS A PLEASURE DOING BUSINESS WITH THEM.

CHRIS RESPONDED QUICKLY TO MY CALL, AND WE SET UP AN APPOINTMENT. HE ARRIVED ON TIME AND SPENT JUST A FEW MINUTES LOOKING OVER EACH TOILET ISSUE, THEN FIXED EACH ONE. THE NEXT DAY I REALIZED ONE PROBLEM HADN'T BEEN RESOLVED, SO HE CAME RIGHT BACK AND FIXED IT TO MY SATISFACTION (NO FEE, OF COURSE). BOTH TIMES HE ARRIVED EXACTLY WHEN HE SAID HE WOULD, AND HE WAS GREAT TO WORK WITH! HE IS AT THE TOP OF THE LIST WHEN LOOKING AT GOOD CUSTOMER SERVICE. WE HAVE FOUND THE PLUMBER WE WILL USE FROM NOW ON!! EXCELLENT JOB!

MIKE CAME AND DID THE WORK IN THE EXPECTED AMOUNT OF TIME, AND HE PERFORMED A QUALITY JOB. EVEN THOUGH HE RAN INTO A FEW PROBLEMS, DUE TO THE SIZE OF THE NEW SINK VS. THE OLD ONE, HE WAS ABLE TO IMPROVISE AND GET THE NEW SINK IN WITHOUT ANY TROUBLE. HE EVEN HAULED AWAY THE OLD SINK FOR US. PLUS HE MADE A PRESSURE ADJUSTMENT FOR US FOR THE WATER COMING IN TO THE HOUSE. GREAT JOB. EVERYTHING LOOKS REAL NICE.

THEY WERE CLEAN, ON TIME, AND EASY TO TALK WITH. THEY SEEMED HONEST, AND GOT THE JOB DONE RIGHT.

INITIAL PHONE CALLS WERE DIFFICULT BECAUSE EVERYTHING WAS ARRANGED THROUGH VOICE MAIL. HOWEVER, WHEN I FINALLY SPOKE WITH HIM, IN PERSON, CHRIS WAS THE ONLY PLUMBER THAT SAID, UP FRONT, I WOULD NEED NEW PLUMBING. HIS WORKERS WERE ON TIME, COMPLETED THE JOB IN UNDER 2 HOURS, WERE POLITE AND NEAT. THEY PLEASANTLY ANSWERED ANY AND ALL OF MY QUESTIONS. THEY EVEN ENDURED THE INCONVENIENCE OF WORKING AROUND THE GRANITE INSTALLERS WHO HAD TO RETURN TO MAKE A CORRECTION TO THE COUNTERTOP.

CHRIS WAS VERY FRIENDLY AND KNOWLEDGEABLE. HE KNOWS WHAT HE'S DOING, AND CHARGED A REASONABLE PRICE. HE WAS ALSO VERY HELPFUL IN RECOMMENDING A TILE PERSON TO US.

PROMPT. EAGER TO SCHEDULE QUICKLY. VERY PROFESSIONAL AND EASY TO TALK TO. ALWAYS GIVES A STRONG IMPRESSION OF GRATITUDE FOR YOUR BUSINESS.

MR. VIGNA WAS VERY PROFESSIONAL, IN BOTH MANNER AND WORK HABITS. THE QUALITY OF HIS WORK IS EXCELLENT; IT IS OBVIOUS HE TAKES PRIDE IN DOING THE BEST JOB POSSIBLE. HE LISTENS CAREFULLY AND ASKS QUESTIONS TO INSURE HE UNDERSTANDS EXACTLY WHAT YOU WANT. WE LOOK FORWARD TO WORKING WITH HIM AGAIN.

ON TIME; CLEAN (TOOK SHOES OFF AND LEFT EVERYTHING CLEANER THAN HE FOUND IT); PROFESSIONAL AND POLITE.

CHRIS WAS VERY PROFESSIONAL AND RESPONSIVE. HE CALLED BACK QUICKLY AND CAME OUT THE NEXT MORNING TO REPAIR THE PROBLEM.

HE DID A GOOD JOB, WAS VERY PLEASANT AND EFFICIENT AND SAID HIS COMPANY TAKES PRIDE IN THEIR HIGH RATING WITH ANGIE'S LIST.

CHRIS THE OWNER THAT WAS SUPPOSED TO COME THAT DAY WAS UNABLE TO MAKE IT DUE TO ANOTHER PLUMBING EMERGENCY. HE SENT MICHAEL AND JASON, WHO WORK FOR HIM, IN HIS PLACE. I WAS A LITTLE WORRIED AT FIRST BUT THEY SHOWED UP ON TIME, WERE VERY NICE AS WELL AS PROFESSIONAL. I WOULD, WITH OUT A DOUBT, USE THEM AGAIN. THEY COMPLETED ALL WORK IN 4.5 HOURS AND LEFT NO MESS BEHIND.

THIS TEAM WAS VERY CAREFUL NOT TO TRACK ANYTHING INTO THE HOUSE AND TO MAKE SURE EVERYTHING WAS WORKING WHEN THEY LEFT. REASONABLY PRICED, AND POLITE.

EXTREMELY SATISFIED WITH WORK. CHRIS' ASSOCIATES WERE VERY COURTEOUS AND HELPFUL. THEY TOOK THE TIME TO EXPLAIN THE NEW WATER HEATER AND SHOWED ME THAT MY PROBLEM WAS RESOLVED. PLAN ON USING THEM AGAIN ON OTHER JOBS AROUND THE HOUSE.

WAS VERY PROFESSIONAL, COURTEOUS AND HARD-WORKING. WAS VERY QUICK IN RESPONDING TO INITIAL PHONE-CALL. WOULD DEFINITELY USE AGAIN.

HE WORK WITH ME THROUGH A HUGE PROBLEM HOOKING UP MY GAS POOL HEATER. PIEDMONT GAS COMPANY WAS GIVING ME SO MANY PROBLEMS GETTING THIS HOOKED UP AND CHRIS WAS JUST GREAT WORKING WITH ME AND PIEDMONT TO GET IT RESOLVED.

EXCELLENT WORK, VERY PROFESSIONAL. WE APPRECIATE THAT THEY GO THE EXTRA MILE, INCLUDING SERVICE BEYOND OUR EXPECTATIONS.