Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

All About The Pipes Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Award winning. All About the Pipes Plumbing provides complete plumbing service, repair, for residential and sites in the greater Charlotte, North Carolina area. Our commitment to quality work and customer service sets us apart from the rest as one of the top plumbers in Charlotte. Additional contact name - Mary Geiger. Additional phone number - 704-559-5288

Business highlights

22 years of trusted experience

Services we offer

Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.

Services we don't offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 526-550 of 783 reviews

SALLY S.
02/2008
5.0
plumbing
  + -1 more
THEY WERE EXCELLENT AS USUAL. I WILL CONTINUE TO USE THEM.
Description of Work: THEY FIXED A LEAK IN OUR HALL SHOWER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

VERA D.
01/2008
5.0
plumbing
  + -1 more
The technicians were on time, professional, very friendly and answered all of my questions. The office lady was nice and cordial. An overall nice experience.
Description of Work: Plumbing repairs in my kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

TAMMY P.
01/2008
5.0
drain cleaning
  + -1 more
Plumbers arrived on time. Had to snake the drain several times but eventually the blockage was opened and I have a working sink.
Description of Work: One sink in bathroom had been slow to drain since I bought house. It then stopped draining. 2 plumbers worked approx. 1 hr. and were successful in clearing the blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

LAURA S.
01/2008
5.0
plumbing
  + -1 more
Plumber arrived on time and was professional in appearance, diagnosed the problem and gathered needed tools to make repair. He was finished in the time estimated (about 1 hour) and cleaned up all mess. He answered my questions about a add on water filter.
Description of Work: Repaired shower drain that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DAVID K.
01/2008
5.0
wells
  + -1 more
I very much liked and respected all of these folks. They are my plumber for life.
Description of Work: Chris Vigna came and looked over the problem. He called and I called Duane (Jim Dickerson Plumbing) who knows a lot about wells, pumps, and holding tanks. He said the tanks are almost always overinflated at the factory. My symptoms were caused by an over inflated bladder. Mary Dygert sent Paul Plover to fix the problem. He called Duane, too. We are all a lot smarter now. Go, Duane!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$476

JAMI G.
01/2008
5.0
plumbing
  + -1 more
I was extremely pleased for all of the above reasons!
Description of Work: I had two tubs refinished and decided they needed all new accessories (shower head, faucet, spout, trip lever, etc) and called this company. I needed the work soon and they even rearranged their schedule to accommodate me. Kevin and his partner came and began installing all the parts I had ordered from Delta Faucets. One part was wrong and when I was dismayed, Kevin told me he could make it work. A short time later, everything was perfect and I was amazed at his expertise. He even promised to come back and install the proper part once it was reordered, but all works perfectly right now, even without the correct part! I would recommend him highly and will definitely use him for all future work! He works magic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gerald A.
01/2008
5.0
plumbing
  + -1 more
They did a good job and I would hire them again in the future.
Description of Work: They replaced washers in the sink and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SPENCER and LOIS S.
12/2007
1.0
drain cleaning
  + -1 more
The drainage lasted only about 4 hours. I called Chris who said they don't give a warranty on drain cleaning however he said he would come out and look at the line. He said he could replace the line on a cost plus basis. I could only afford cost plus if I could adopt him and claim him as a dependent on my taxes. He went under the house and spent about two hours to install additional drain line supports to "take the belly out of the line." He said that they would call ahead when to bring out the larger drain auger. A week later I called and they said someone would be out the following Tuesday. Not quite so prompt as the first call. Tuesday came; the owner and the assistant were there. Pulled the water closet, ran the bigger auger with the proper cutting head, found a wet wipe that may have contributed to the blockage. The first auger scratched the wood floor so I provided a drop cloth to protect the floor from the bigger auger.
Description of Work: For background, I am a retired housing inspector for the city of Charlotte after over 21 years of looking interesting existing old and new houses and apartments. I am familiar how waste gets out of a dwelling. The rear bathroom water closet stopped draining at a most inconvenient time. I knew the 3" sewer line had a poor slope but it had been draining OK for 8 years so I hoped a simple drain cleaning would buy me the time until I could afford to reset the line. I called All About the Pipes Plumbing and they could come out that day and they did. I expected they would use the clean out in the crawlspace or lift the water closet to access the drain with a cutting type head to the snake for a 3" line. Instead, he used a smaller power auger with a spiral head and went through the 2" shower drain (which has a trap) which made for a difficult bend. Somewhere in the line, the head came off. After three hours, we had drainage.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$673.5

Response from All About The Pipes Plumbing
DEAR CUSTOMER: I WOULD LIKE TO CLARIFY SOME OF THE ISSUES/COMPLAINTS YOU MADE REGARDING MY ORGANIZATION AND THE SERVICE RECEIVED. FIRSTLY, YOU MENTIONED THAT YOU KNEW THE 3" SEWER LINE HAD A POOR SLOPE WHEN IN FACT YOU WERE UNAWARE OF THIS UNTIL MY HEAD TECHNICIAN AND I BOTH EXPLAINED THIS TO YOU IN DEPTH. A POOR SLOPE AFTER A NUMBER OF YEARS WILL INEVITABLY CAUSE A BACK UP. SECONDLY, YOU STATED THAT YOU EXPECTED WE WOULD USE THE CLEAN OUT IN THE CRAWL OR LIFT THE WATER CLOSET TO ACCESS THE DRAIN. WE WOULD HAVE DONE THAT, HOWEVER, YOU WOULD HAVE ENDED UP WITH RAW SEWAGE ALL OVER THE B/R FLOOR AND/OR CRAWL...SO WE CLEARED THE CLOG WITH THE CORRECT SIZE MACHINE THROUGH THE SHOWER DRAIN WHICH YOU HEARD BREAK FREE AND CLEAR. THE DRAINAGE LASTED 1.5 DAYS NOT 4 HRS AS PER YOUR COMMENT. THIS WAS NOT WARRANTIED B/C THE ENTIRE LINE IN CRAWL NEEDED TO BE REPAIRED WHICH YOU DID NOT WANT DONE. YOU MADE NUMEROUS DEROGATORY COMMENTS REGARDING FEES, WE ONLY CHARGED 1 HR LABOR AND GAVE YOU A FAIR PRICE ON PROJECT. ADDITIONALLY, YOU CLAIM WE SCRATCHED HARDWOODS WITH AUGER, BUT IT WAS NEVER ON FLOOR, WE SNAKED THROUGH THE SHOWER DRAIN! AFTER OUR SECOND VISIT A WEEK LATER WE EXTRACTED NON FLUSHABLE ITEMS IN SEWER LINE. IN RESPONSE TO YOUR COMMENTS REGARDING OUR PRICE AND CLEANING YOUR LITTER PAN ETC. WE ARE A PROFESSIONAL ORGANIZATION AND TREAT OUR CUSTOMERS WITH RESPECT. THE PRICE QUOTED AT THE START WAS SAME AS FINISH. EVEN GAVE AN ESTIMATED $450 DISCOUNT! THE JOB COMPLETED WITH A FAIR PRICE!

ALLISON H.
12/2007
5.0
plumbing
  + -1 more
FANTASTIC SERVICE. Very professional and polite group. They searched everywhere for my water pressure problem including going into a difficult crawl space to find the water pressure valve (another plumber said there was nothing they could do). For the first time since living in this house I have a decent shower w/ great water pressure! Made recommendations and reasonably priced. I will continue to use All About The Pipes as my plumber for projects to come! Thank you!
Description of Work: Fixed toilet (that did not flush properly), fixed water pressure (that was unbearable after another plumber said it couldn't be fixed), fixed a leaky faucet and checked a shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Sherry M.
12/2007
3.0
plumbing
  + -1 more
Estimate was approximately 4 times what we had the work done for by another company.
Description of Work: Came out for estimate. Polite, clean cut. Sent estimate for job.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,150

Response from All About The Pipes Plumbing
DEAR ANGIE'S LIST MEMBER: THANK YOU FOR YOUR COMMENTS REGARDING OUR COMPANY AND OUR PROPOSAL. THE PROPOSAL THAT YOU RECEIVED FROM MY COMPANY WAS EXTREMELY COMPETITIVE IN THIS MARKET DUE TO THE LABOR INTENSITY OF THIS PARTICULAR PROJECT. RENTING A BACKHOE, REPLACING AN ENTIRE SEWER MAIN, WATER MAIN REPLACEMENT FROM THE METER TO THE UTILITY ROOM, CORE BORING A FOUNDATION, REPLACING GALVANIZED PIPE TO ACCOMMODATE NEW PIPING, INSPECTIONS AND PERMITS REQUIRED FOR A JOB OF THIS NATURE AND BACKFILL/SEED/STRAW REQUIRES MUCH MANPOWER AND MATERIALS; THEREFORE, WE FEEL OUR ESTIMATE WAS FAIR AND REASONABLE. THANK YOU, ALL ABOUT THE PIPES PLUMBING, INC.

Richard T.
11/2007
5.0
plumbing
  + -1 more
The estimate was well below another company, who I used to call for plumbing work. I appreciated not only the flat estimate, but also the willingness to work with us. We didn't like the shower valve they suggested, after looking at it on line, so we selected a different, comparable valve, and they had no problem accommodating us. When the job was done, we were concerned about how far the valve projected from the wall. They said this was normal but came and adjusted it to our liking anyway. That was fairly easy since we had them install an access panel behind the shower (that's one thing I did get from the other company). I was very pleased with their work, friendliness and how easy they were to work with.
Description of Work: Replaced shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

DAVE F.
11/2007
5.0
plumbing
  + -1 more
The work was done professionally and promptly. Instead of repairing the break with a compression fitting they used 4 90 degree pvc fittings and new pvc pipe.
Description of Work: I broke the water main from the street to our home. They responded quickly to my call and sent someone out immediately. It was about 7:30 on a Monday evening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jeanine D.
11/2007
5.0
drain cleaning
  + -1 more
Paul arrived early! (That's a first.) He got right down to business, saw what needed to be done immediately, and had our dishwasher singing shortly after. But the icing on the cake is we got to talking about water heaters. We said we'd moved in here just a few months ago, and he voluntarily went up into our attic to take a look at ours to scope out any problems the home inspector might have overlooked. He didn't charge us for this and was so friendly and professional throughout the entire visit.
Description of Work: Resolved our dishwasher not draining. There was a way-too-long hose which was shortened, a wrong fitting replaced, and a blockage cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JUDY R.
11/2007
5.0
plumbing
  + -1 more
The job ended up being more complicated than I had initially expected but they were excellent. They were on time, they cleaned up after themselves and I will call them for any future plumbing needs I have. I highly recommend them.
Description of Work: They installed a shower faucet and a shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Stephany C.
11/2007
5.0
plumbing
  + -1 more
Making the appointment was easy. The scheduler was extremely pleasant (she apologized a number of times for being unable to return my call the same day--she returned it at 6:30 am the next day) and clearly loved her job! Since the problem was not an emergency, the work was scheduled for the following Monday (I called on Thursday). The plumber was on time and the work was done quickly and efficiently. Overall, we were very, very pleased by our experience and quite relieved to find a reliable plumber who won't charge "an arm and a leg."
Description of Work: The plumber replace a valve and a short run of piping to fix a leak in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Marc M.
11/2007
5.0
drain cleaning
  + -1 more
The guy was here for quite awhile to get to the point where the clog was. He did find two clean out valves under the house near the problem area but couldn t get the 2nd (more necessary) one off. This is a 1960 house & years of use or the suddenly cold weather could have caused it to freeze shut. He seemed very committed to resolving the issue. He found a work around using some other piping stuff he had on his truck & was able to force the clog out from the 1st clean out valve. He definitely knew what he was doing. I was a little apprehensive it may cost a lot more than estimated because he was here so long but when he came to take payment he said $150. He said he couldn't charge us more for the problem of it taking a little longer than intended. He seemed REALLY reputable to me. I would definitely recommend this company's services. He was here about 2.5-3 hours & cleaned up after himself. Was VERY professional, educational & nice.
Description of Work: Day after Thanksgiving! Perhaps it was all the cooking & waste added to an already building up problem....but the waste pipe from the kitchen sink piping that goes to the main line (which then takes waste to the sewer pipe) was clogged, causing a water/waste back up to my kitchen sink & laundry overflow pipe. I had a small amount of drainage - it was not a complete clog. But the pipe under the house was definitely compromised from flowing freely causing water to back up into the kitchen/laundry area. We had no problem with the restroom plumbing working correctly or showing signs of backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael W.
11/2007
5.0
plumbing, water heater repair
  + 0 more
Great. Chris came out and looked over everything, gave estimate, answered many questions/variations - he and Mary were very patient. Kevin/Daniel who installed were prompt, courteous, clean, worked well together. Very impressed with everyone involved. Would hire again and will hire again in about 2 weeks to put toilets in 3 bathrooms.
Description of Work: Removal of 40 gallon water heater from inside house, installed new 65 gallon water heater, pipes and re-circuit pump in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

KARL B.
11/2007
5.0
plumbing, water heater repair
  + 0 more
They were very good to work with from the original email to quotes to installation. Installation went smoothly. They showed up on time and worked through the day to complete the job. I was very pleased with their professionalism and appreciated them explaining all the features and functions of the new water heater.
Description of Work: Replaced electric water heater with gas water heater, installed hot water circulator, replaced disposal, replaced flange on loose toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

STEVE C.
11/2007
5.0
plumbing
  + -1 more
Immediate response to my inquiry by Mary, and then prompt arrival on the day of the repair. He was thorough, explained what was wrong, and cleaned up when he was done. He went out for a part that did not end up working, so he did not charge me for the time he spent on that effort, and would not bill me until the replacement part had arrived and he could complete the repair. Very polite, clean, and knowledgeable.
Description of Work: They repaired a shower control/faucet that had been incorrectly repaired by another plumber, and replaced parts on two toilets that would not flush correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon P.
11/2007
5.0
plumbing
  + -1 more
Timing is critical during a kitchen remodel, and All About the Pipes were flexible and very responsive in keeping to our schedule. Their work was excellent and their crew was courteous and professional. Their pricing was very competitive. We would certainly recommend them to anyone needing plumbing work.
Description of Work: Pre-work on a kitchen remodel, including moving water pipes, gas pipes and installing a dishwasher, range and sink/disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,305

TRACY M.
11/2007
5.0
plumbing
  + -1 more
Awesome. They are my new plumbing service! I called and the the next day they came out. It was 2 guys, so they were more efficient with their time than one (good because they billed me hourly plus materials). They were on time, professional, and had great knowledge. They even gave me suggestions on cost savings for my new kitchen faucet.
Description of Work: They hooked up a new faucet and put new connections on the water supplies. They prepared for a new dishwasher install on a new sink and plumbing. They put all the connections on for the dishwasher, disposal, and water supply including shut off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Eric B.
11/2007
5.0
drain cleaning
  + -1 more
Very well. Called contractor at 12pm and they arrived by 2pm and were done by 3:30pm. They were very friendly and made sure they kept the house clean and cleaned up after themselves when they were done.
Description of Work: Kitchen sink was backed up. Contractor removed the old 1 piece trap and disposal pipes, cleaned out the drain and installed new trap and pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MARK T.
11/2007
5.0
gas grill repair, gas leak repair
  + 0 more
They were great. I was able to get them scheduled for the estimate and the final work very quickly and they did a great job. They brought the gas line to my deck with a nice cutoff valve. They had some extra work to manage capping the old line and did that without moving from their estimate. The guy was very nice, professional and got the job done quickly.
Description of Work: All About the Pipes ran a gas line for a gas grill and capped the old line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

KEVIN W.
11/2007
5.0
plumbing
  + -1 more
I called the company around 2:00. They scheduled an appointment with me at my convenience the next day. They called about 30 minutes before their arrival so that I did not have to wait for them. They looked at the situation and gave me numerous options to handle our situation. THANKFULLY, they did not give me the most expensive "fix" to our problem. They were willing to listen to me and explain their findings so that I fully understood. These gentlemen are very honest.
Description of Work: They were looking for leaks and advising about water pipes and drain lines in the master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DONNA B.
11/2007
5.0
plumbing
  + -1 more
The company was very responsive, timely, and neat. Very pleased!
Description of Work: We had a complex drain problem that we have been living with for 15 years. A bath room has 2 sinks, a toilet, and shower all sharing a drain line. This line would back up. Their technician came in and diagnosed the problem and eliminated the blockage. The work took approximately 4 hours and we feel that was justified and necessary. Paul, the technician kept up update each step of the way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling

FAQ

All About The Pipes Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM