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All About The Pipes Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Award winning. All About the Pipes Plumbing provides complete plumbing service, repair, for residential and sites in the greater Charlotte, North Carolina area. Our commitment to quality work and customer service sets us apart from the rest as one of the top plumbers in Charlotte. Additional contact name - Mary Geiger. Additional phone number - 704-559-5288

Business highlights

22 years of trusted experience

Services we offer

Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.

Services we don't offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 783 reviews

Michelle D.
07/2012
5.0
plumbing
  + -1 more
The plumber had the valve replaced, the old dishwasher out and the new one installed in just over an hour. He even swept the debris away.
Description of Work: I used them for a dishwasher installation. Had purchased a new dishwasher from HH Gregg and paid them to install it. Their installers said my plumbing needed to be upgraded to "5/8". After calling several plumbers, Mary from All About the Pipes put me on the phone with one of the plumbers. I described the situation and several calls I had made to other plumbers who were dumbfounded. He suggested that I take a photo and email it to them so he could know exactly what I was talking about. I did so that night. The next day I got an email from them saying the photos were looked at, and that the valve indeed need replacing. I called them immediately and booked the service for the next day. The installation was great, and to my surprise the old DW was taken away. This company gave me top notch service and were very responsive, even calling to say they could make it earlier than anticipated. I will definitely use them again. Such a simple suggestion of taking a photo, but it put us on the same page and I am so appreciative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Barbara B.
07/2012
5.0
gas grill repair, plumbing
  + 0 more
Service tech arrived when they were scheduled. We were interested in removing an unused gas line that had formerly fed an outdoor gas grill. It took a little time to find the location where the gas line branched off the primary service, but once that was done, the work went very quickly and smoothly.
Description of Work: Located, capped, and removed unused exterior gas grill line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jill D.
06/2012
5.0
plumbing
  + -1 more
We called Chris. He arrived within a couple of hours, asled the appropriate questions to identify the problem with the kitchen sink closest to the buckeling floor boards and then recommended a company to deal with the floors.
Description of Work: Chris and his team quickly identified the plumbing problem, recommended a solution and the recommended a first rate company to deal with the water soaked wood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LIZ S.
06/2012
5.0
plumbing
  + -1 more
I called and asked for someone to come out and give an estimate and Doug Gerin was here in 30 minutes. The estimate came via e-mail the next morning. I asked how quickly this could be done and they were able to come the next day. Dan and Billy did the installation and did a great job. They were professional, efficient, and the quality of work was excellent. Anyone would be proud to have them as employees representing their company.
Description of Work: Used them at my place of business to run water lines to our back warehouses so we could run cooling units for our warehouse workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Alexis W.
06/2012
5.0
plumbing
  + -1 more
What a wonderful experience! The plumber who came out and was upbeat and friendly. He surveyed the problem, which was a shower drain clogged from years of water calcification and soap scum. He went out and got his tools and went to work - I told him of my time constraint and he finished the job in time. He cleaned up very nicely and put the bath mats back. All About The Pipes is my new plumbing service!
Description of Work: What a wonderful experience! The plumber who came out and was upbeat and friendly. He surveyed the problem, which was a shower drain clogged from years of water calcification and soap scum. He went out and got his tools and went to work - I told him of my time constraint and he finished the job in time. He cleaned up very nicely and put the bath mats back. All About The Pipes is my new plumbing service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

STEVE D.
06/2012
5.0
plumbing, water heater repair
  + 0 more
I researched them on Angie's list and they were a preferred provider. I liked that the owner came out to inspect and give us a quote. It was a firm quote which included everything for what we needed to replace our water heater. They educated us about some options that were available that I did not know about. They just had good products. The team that came out to install the water heater did a superb job of fitting the water heater into the space we had. It was a very constrained space but they fitted it in very well and actually made more room in the closet than we had before. We were very happy with them. The office person was very knowledgeable and very helpful on the phone.
Description of Work: We used All About The Pipes Plumbing Inc to put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Elaine C.
06/2012
5.0
plumbing
  + -1 more
I received great service. The scheduling was easy and they worked around my schedule to accommodate my work hours. Bill was the serviceman that they assigned to my job; he was running early on his schedule that day, but made sure to call me to make sure that it was okay that he come to the home ahead of our scheduled time (which was fine) - this shows respect for my schedule. Once there he assessed the situation and made the repair in very short order - he even checked the pipes in the crawl space to make sure there was no other damage from the pipes dropping. As I was being charged for the full hour he asked if there was anything else plumbing related that he could assist with and then proceded to clean out a couple of slow drains (one sink and one tub) in other areas of the house. I thought this was above and beyond what was required. Because I was so impressed I asked him to give me an estimate on roughing in a utility sink in the laundry room. He took the measurements and has since had the office email me a quote. I am going to definitely use them again in the very near future for this project.
Description of Work: Repaired separation in kitchen sink drain pipe when the entire plumbing system under sink dropped about 3 inches (appears that the original home builder cut the drain pipe too short when installing the plumbing and held everything together by tightening the joint down as hard as possible, which held for a number of years, but eventually gave out). Bill from All About the Pipes Plumbing cut a new, longer section of drain pipe to ensure that the connection would fit properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Michael J.
06/2012
5.0
plumbing
  + -1 more
Dan had to improvise to get the drain line capped off behind the wall. Required some extra cutting/drilling and modification of the existing drain extension. But he stuck with it and got the job done quickly.
Description of Work: Cap off water and drain lines for removal of wet bar in a den remolding project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

GERRY O.
05/2012
5.0
plumbing, drain pipe
  + 0 more
The man who came out was named Bryan. They are nice when you call in the store. The price was fair. They gave me an Angie's List discount. I was very pleased and I would use them again and again. They were reliable and prompt
Description of Work: They replaced pipes under my kitchen sink, and a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rick N.
05/2012
5.0
plumbing
  + -1 more
Excellent experience!! Work could not be performed on scheduled date due to weather so they installed a temporary line at no charge until the weather co operated.
Description of Work: New water line from city service installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Leslie W.
05/2012
5.0
plumbing
  + -1 more
They provide reasonable and professional service. They did good work.
Description of Work: I just had some work done by All About the Pipes Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlie B.
05/2012
5.0
plumbing, drain pipe
  + 0 more
They do what the say they will do and they gave a good price. I was so impressed that I have invited them back to give a new bid on a new job.
Description of Work: They replumbed the kitchen during our remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ZACARY S.
05/2012
5.0
plumbing
  + -1 more
I enjoyed their service. They were reasonable. I found them through Angie’s List. I had taken a couple of bids and their rates were reasonable and they did good work. I would use them again in the future.
Description of Work: All About the Pipes Plumbing Inc replaced some plumbing for me. They installed a new tub, sink and plumbing in the walls and trimmed everything out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jason G.
04/2012
5.0
plumbing
  + -1 more
We had a toilet fill valve fail, which caused flooding of our house. The insurance company requested we hire a plumber to confirm the cause of the flooding and make any necessary repairs. The contractor arrived and inspected the fill valve. He confirmed in writing that it was the source of the flooding and proceeded to replace the valve. Were we nervous that the fill valves in our other two toilets could fail in the same manner since they were the same make and model as the one that failed. Free of further charge, the contractor used his last stock fill valve to replace the one in one of those toilets. He then gave us detailed instructions on how purchace and install the last one ourselves. Overall it was a very considerate gesture given the tough situaiton we were in. I was vvery happy with this contractor and would use them again.
Description of Work: The contracter inspected the toilet fill valve and confirmed it was the source of the flooding and replaced the valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WILLIAM K.
04/2012
5.0
plumbing, water heater repair
  + 0 more
“I needed to replace a very old gas water heater located under my house and called 3 Angie’s List companies for their bids. One of them gave me a bid over the phone! The other two, one of which - All About the Pipes - was submitted by the owner of the company, Chris Vigna, who came out and looked at the old water heater and gave me his suggestions and bid. I decided to go with him because his bid was very competitive and I was impressed with his knowledge and recommendations. I found that his employees appeared on time and did the work in a very impressive manner. I had some questions and the Customer Service Manager, Mary Geiger, answered them in a prompt and clear manner. There also were a few problems, none of which were the company’s fault, and Chris solved them in a very proper manner. If any other work needed to be done I would not hesitate in a minute to call All About The Pipes. “
Description of Work: Replacement of a very old water heater that was under my house. The original installation was not done to code so required a lot of work to get it up to spec.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DIANE P.
04/2012
5.0
plumbing, water heater repair
  + 0 more
Don'ts None
Description of Work: Dos nstalled a tankless water heater...very professional, took old water heater out and dispossed of. In addition, for the past few years they have been my only plumber. All there work is excellent, always show up at a moments notice and work is excellent. If I call very early in the morning if is have a plumbing issue, and they come early so that I can leave for work when the project has been completed. Fabulous company! Pleasure to do business with All About the Pipes, they never disappoint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LINDA R.
04/2012
5.0
plumbing
  + -1 more
I wasn’t home when they were here, but my husband said they did a really good job, so I would rate them highly. They didn’t leave any mess. I would use them again in the future if needed.
Description of Work: I used All About the Pipes Plumbing to get our plumbing work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles F.
03/2012
5.0
plumbing
  + -1 more
They did a great job but it seemed to be overpriced. The quality of the work was great and I would probably use them again in the future.
Description of Work: I hired All About Pipes to repair a toilet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

SHARLENE H.
03/2012
5.0
plumbing
  + -1 more
Both times I have called this company they asked me to try a few things to see if I could fix the problem before they came out. I really appreciate their concern for the customer. Both times they were able to work me in with a courtesy service call. They are prompt, professional, and clean. Shoes are removed before entering the house. They asked me if I was an Angie's List customer instead of me having to tell them. Great experience. Will highly recommend to others.
Description of Work: Dripping toilet - I had another plumbing company come out twice to fix dripping in the back of the toilet. Continued to drip so I called All About Pipes Plumbing. Garbage Disposal not operating. Called for service and they walked me through a couple of things to try before sending someone out which would save me the service call fee. I am the least among the mechanically inclined so I could not get it to work. Toilet - adjusted flap in back and chain and instantly stopped dripping. Garbage disposal - used wrench on the bottom of the disposal to unclog what was causing the disposal to hang up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Betty D.
03/2012
1.0
plumbing
  + -1 more
They were nice people and they were nice on punctuality, except that they were not knowledgeable. I will not use them again in the future.
Description of Work: I used the services of All About the Pipes Plumbing Inc. before Christmas, 2011.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$200

DENNIS W.
03/2012
1.0
plumbing
  + -1 more
As mentioned above, I thought the communication from the dispatcher to the plumber was not good as he did not bring the appropriate tools to do the job I requested. I felt the plumber took too long getting the parts from Home Depot and the overall job should not have taken 3 hours they billed me for. In the future, I will be sure to get my own supplies prior to a repair person coming out. The owner did ask me what I thought was fair, and I was upset and only asked for the $250.00 camera fee be waived. I should have received another hours work be dismissed.
Description of Work: I asked them to come out and use a video camera to snake down my underground gutter drainage pipes to identify and clear any clogs that might be causing water to get into my crawl space. The plumber did not bring all the appropriate tools to do the job I requested, and the tool he brought to unlclog the corrugated pvc pipe was not appropriate and would have caused damage to my drainage pipes. Net, net, the communication from the dispatcher to the plumber was not good. When he did put the video camera into the pipe, he could only go 6 feet and could not find the problem. He tried charging me $250.00 for the use of the camera and I thought this was excessive given he did not bring the right equipment for the job. Since he could not do the video camera snake in my pipes, I just told him to install a drain pipe from the downspout and let it flow on the driveway. This required 12 feet of corrugated pipe, which he had to pick up at Home Depot (about 10 min from my house), some digging and putting the pipe on a sloap to my driveway. When he finished the job, I was charged for 3 hours of labor @ $127.00 per hour, $61.00 for materials that included the pipe and a french drain cap, and $250.00 for the video camera. Total bill was $696.42. That was outrageous. I called the owner and complained. He was very professional and knocked off the $250.00 camera fee. I still feel lthe $446.42 was excessive and will not use this supplier again. The drain was installed and appears to have done a nice job.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$446.42

Response from All About The Pipes Plumbing
Thank you for the feedback. I understand there was a communication issue with all parties involved , however, the technician couldn't run the camera any further due to an obstruction in the pipe . The obstruction was identified with the camera. Since the storm drain pipe was 4 inch corrugated the technician felt the large auger would damage this pipe, so he recommended the pipe be replaced, which is a labor intensive job. When I spoke with the homeowner, he said he was satisfied with the work and the price adjustment. Please note: corrugated pipe is not normally stocked on the pipe, since we stock sewage pipe. Thank you, Chris Vigna

ken B.
03/2012
5.0
plumbing
  + -1 more
The work was performed the next day after I accepted their proposal and took approximately 2 and a half hours. The technicians arrived at the promised time and cleaned up after themselves, including hosing off my driveway when some sediment from the old water heater spilled when it was being loaded up for removal from the premises. This company will make suggestions about other work needing to be done, but are not pushy or high pressure about it. The work is warranted for 2 years. They claimed to give preferential pricing to members of Angie's List and they did do the work including the toilet and hose bib for less than another company's bid for the water heater alone.
Description of Work: They removed old and replaced with new a 50 gallon low boy water heater in the crawl space, including expansion tank, new ball valve, and new stop for humidifier line. They diagnosed and repaired a slowly filling toilet. They repacked and leaky outdoor hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,352

LUETTE K.
02/2012
5.0
plumbing
  + -1 more
Great, well run company. Very pleased with level of service from start to finish. Prompt and professional. Tech did a great job. I have used this company 2 times.
Description of Work: Identify and fix leak in pipe and main house input location (garage).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Catherine B.
02/2012
5.0
plumbing
  + -1 more
OMG! I love this company and I have found my go to plumber. I live in a nice neighborhood where when people come to do estimates or if they hae given me a price they seem to find out that it costs more here. When I called All About Pipes they gave me a cost over the phone. I was expecting a repair of 175.00 per toilet. I have a very disabled husband and even if times were not tuff, it is still a challenge financially to care for him let alone keep up with what ever goes wrong or general maintanence. I was very surprised when Dan showed up at my house. He was in a uniform with a business logo and presented me with his card immediately. Rather than just coming in and doing the job that he was scheduled to do, Dan looked at my situation and realized I only needed a few minor twitches. Amazing... so many others would have taken the money and run. I respect a company that is honest and I will use them for all my plumbing needs. DAn saved me over 200.00. Dan also gae me a quote to do a replacement toilet to ADA standards and remove a pedastal sink and replacement vanity sink. Very reasonable prices. Thank You Dan and All About Pipes...you have my permanent business. I would highly reccomend this company to anyone else needing plumbing services.
Description of Work: I had 2 toilets with leaky tanks that I thought needed to have the insides replaced. Problems were fixed without the costly repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Simon C.
02/2012
5.0
plumbing, drain cleaning
  + 0 more
They were on time and they did the job professionally.
Description of Work: They did a sewer inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling

FAQ

All About The Pipes Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM