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All About The Pipes Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Award winning. All About the Pipes Plumbing provides complete plumbing service, repair, for residential and sites in the greater Charlotte, North Carolina area. Our commitment to quality work and customer service sets us apart from the rest as one of the top plumbers in Charlotte. Additional contact name - Mary Geiger. Additional phone number - 704-559-5288

Business highlights

22 years of trusted experience

Services we offer

Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.

Services we don't offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 783 reviews

Donna B.
10/2017
5.0
plumbing
  + -1 more
I found them on Angie's List and I've used them for years. They are excellent.
Description of Work: They corrected the water pressure in two showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam S.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
We called them to remove a clog in the kitchen sink and in the process the drain pipe broke due to its age and condition. Water from the broken drain line flooded a basement studio. It was a mess and chaotic as we scrambled to remove everything valuable from the room. The plumber, Mark, immediately jumped in and helped, staying late to mitigate and check for damage. He even left a fan to help dry the area out. The next day the owner, Chris, personally called to discuss the situation. Never was anyone from their company defensive or rude. Mark came back and completely fixed the problem with a good attitude and an eagerness to make it right. It was not and ideal situation and it left a whole in a basement ceiling, but All About the Pipes handled it with professionalism and was courteous throughout the process. We will definitely hire them again as there is great value in hiring good people.
Description of Work: Unclog of kitchen drain and pipe repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy Z.
10/2017
5.0
plumbing
  + -1 more
Bob was very professional and knowledge. Great job. Will hire them again.
Description of Work: Kitchen faucet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James S.
09/2017
5.0
plumbing
  + -1 more
We called after returning from a trip and finding water under our kitchen sink and on the kitchen floor. Our toilets had been "singing" for some time. The technician arrived within an hour of our call. He was courteous and professional. The work was done quickly and appears to have been done well. The service is warranted for two years. We were surprised at the labor cost - $147 to repair the kitchen sink and $179 for repairing two toilets. Over $300 for a little over an hour's work, but otherwise we are pleased with the results. We didn't call anyone else, so we don't know how this compares to other providers' labor costs. We will definitely consider them for future work, but may do some price shopping first.
Description of Work: Leak in kitchen sink, two "singing" toilets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$356

Kevin C.
08/2017
2.0
plumbing
  + -1 more
Company scams you into paying a price to quote the job, then prices jobs EXTREMELY high. He told us it would cost $250 to replace each faucet, and when asked why it was so high replied with 'that's just what we charge'. Quoted $750 for work described above, then said it would take 3-4 hours... Would only take a competent plumber 2 hours MAX.
Description of Work: Hook up sink, toilet, and replace faucet in downstairs bathroom. Swap out faucets in 2 other bathrooms.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Response from All About The Pipes Plumbing
This isnt our customer. We have never been out to this address, have never serviced this customer and we do not charge for our quotes.

Joan L.
08/2017
5.0
plumbing
  + -1 more
Dishwasher has never worked better. No more dirt and dishes are supper clean. Plus he told me how to maintain it in the future.
Description of Work: Repair to Whirpool Diswasher. It was throwing out dirt specs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Dan M.
07/2017
5.0
plumbing, drain pipe
  + 0 more
Great they did exactly what we asked. We're on time and worked fast.
Description of Work: We redid our kitchen they handled all aspects of the plumbing. Came over pre demolition and cut water supplies the the sinks. Came back after demolition and moved a drain line and supply line to accommodate changes in design. They came back after the install to install appliances and faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Catherine M.
07/2017
5.0
drain cleaning
  + -1 more
I called first thing Monday morning and was told Mark could come out now and he did. Super nice person, efficient, gave clear explanations of what he was doing. Will definitely call again.
Description of Work: Removed block in kitchen sink drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Vivian L.
06/2017
5.0
plumbing
  + -1 more
Plumber found toilet in the master barhroom was leaking. He removed toilet and pulled flooring back to look for damage underneath. He proposed a plan to replace the toilet after I get the floor replaced.
Description of Work: I found a water leak on the downstairs ceiling. The plumber was called to investigate the water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

David B.
06/2017
5.0
plumbing
  + -1 more
Excellent. They always call when they are on the way and give an approximate ETA. Early this time, did a good job and cleaned up.
Description of Work: I have used them numerous times for various things, however this time was to replace a toilet in my guest bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Andrew B.
06/2017
5.0
plumbing
  + -1 more
Great!! Very quick, professional, and thorough.
Description of Work: Replace some small items under the sink and take a look at showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa C.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
This is the second time I have used All About the Pipes. I have a home warranty which I will never use again for plumbing!!!! Both times, the home warranty sent incompetent plumbers. All About the Pipes looked at the problem, offered a solution, and corrected the problem in record time! They are very professional and knowledgeable. I will call them first from now on with a plumbing problem!!!!
Description of Work: Major blockage in my house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg N.
04/2017
5.0
water heater repair
  + -1 more
They're great. They're very honest and upfront with you. They were very fair on their price.
Description of Work: They installed a hot water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jeffrey K.
04/2017
5.0
plumbing
  + -1 more
Very good. Mark was very personable and professional and did an excellent job.
Description of Work: Installed a new bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Richard T.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Showed up early and quickly completed the repairs.
Description of Work: Fixed the banging sound in my hot water heater by installing a pressure tank required by the newest county codes. Also repaired the loose toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT S.
03/2017
5.0
plumbing, water heater repair
  + 0 more
The owner Chris came out for the estimate. Very professional. We discussed my options. I feared that the tank water heater in the attic was a disaster waiting to happen should a serious leak ever develop. We discussed the Rinnai vs. the Navien NPE-240A units. After indicating that 1/2" gas line would need to be upgraded to 3/4'" for the Rinnai, he recommended the Navien. I agreed. On the day and time promised, the technician Dan arrived for the install. He was very professional and personable. He accommodated my choice of location for the unit. He worked efficiently and was very proud of his work. He demonstrated the unit and answered all my questions thoroughly. After over 3 months of use, my Navien NPE-240A tankless water heater has performed flawlessly. I am very pleased with the unit and the quality of the installation. My only minor complaint is that I was promised that runners would be laid down to protect my carpeting. This was not done. However, Dan noticed the stains on the carpet, and without being asked, he purchased carpet cleaner and cleaned all the carpet stains. Problem solved! Maybe the price wasn't the cheapest, but you get what you pay for. I will use All About The Pipes Plumbing for any of my future plumbing needs.
Description of Work: I wanted the 11 year old tank water heater in my attic removed and replaced with a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,983.67

Jaittarius R.
03/2017
5.0
plumbing, small appliance repair, drain cleaning
  + 1 more
I called All About the Pipes to setup an appointment to take a look at a clogged disposal and toilet. Mark called me the morning of the appointment to inform me that he would be able to reach my home 30 minutes earlier than expected and if that was ok. Absolutely! When Mark arrived he addressed the toilet clog first and was able to clear it within 5 minutes! He then took a look at the garbage disposal and was able to free the disposal and get it working again but the teeth on the blades were slightly damaged. At that point Mark informed that the disposal will still work or he could install a more powerful disposal. I opted for the new disposal. Mark had the replacement disposal right on his truck and installed it with no problem. I absolutely will use them for all of my future plumbing needs!
Description of Work: Clogged toilet and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Kara B.
02/2017
5.0
plumbing
  + -1 more
Used this company at my work. Great communication, arrived exactly on time, professional and efficient and reasonably priced. Would definitely use them again.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lawrence D.
01/2017
5.0
plumbing
  + -1 more
This was the third time I have hired All About the PIpes. Dan was punctual, professional and courteous.
Description of Work: Repair leaking toilet, cut hole in ceiling to access leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kevin S.
01/2017
5.0
plumbing
  + -1 more
A plumber was scheduled in a timely manner and he did a very good job for a reasonable price.
Description of Work: Had a exhaust PVC pipe from one of our bathrooms leaking water. Seems the original glue weakened causing the joint to pull apart enough to allow a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dave S.
01/2017
5.0
water heater repair
  + -1 more
Excellent, they came out as promised and did the work efficiently
Description of Work: Gas hot water tank broke and needed replacement just before the holidays.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

charles F.
12/2016
5.0
plumbing
  + -1 more
Excellent! The Plumbing professional was friendly, courteous, and was proficient.
Description of Work: Remove old toilet, install new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Harry M.
11/2016
5.0
plumbing
  + -1 more
They're fantastic. The workers were wonderful.
Description of Work: I used them for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Marian C.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Dan and Heath did a great job today. All done in 2 hrs. Very neat. I thought this would be a much more difficult job with the water heater being located in the attic. They are very experienced with this configuration and had no problems at all. This included draining old water heater through hose connection run into second bath bathtub, removing old 50 gal water heater, and taking up new 50 gal Rheem water heater via pulldown attic stairs. I have used them for other plumbing in the past. Always knowledgeable and a job well done.
Description of Work: Gas Water Heater replacement. Water heater located in attic of townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rebecca L.
11/2016
5.0
plumbing
  + -1 more
Excellent! Dan and Rob were just fantastic - super nice, explained everything, found the issues quickly and fixed efficiently.
Description of Work: Fixed a leaking tub (that 4 other plumbers couldn't figure out), 2 toilets that wouldn't flush well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling

FAQ

All About The Pipes Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM