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All About The Pipes Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Award winning. All About the Pipes Plumbing provides complete plumbing service, repair, for residential and sites in the greater Charlotte, North Carolina area. Our commitment to quality work and customer service sets us apart from the rest as one of the top plumbers in Charlotte. Additional contact name - Mary Geiger. Additional phone number - 704-559-5288

Business highlights

22 years of trusted experience

Services we offer

Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.

Services we don't offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 783 reviews

Bill S.
05/2013
5.0
plumbing
  + -1 more
Great. I left a message after business hours on Wed night. I was concerned because my problem was getting worse quickly. They called that evening and promised someone would be there by 8am Thursday. John called at 7:45 and told he would be there by 8. He was even early! He could have easily done more than necessary and charged me because it looked very serious. Instead, he cleaned up the mess and repaired the existing joint, fixed the other problem (faucet) and was gone in less than an hour. Every time I use them (fortunately not too often) they are prompt, professional and reasonable.
Description of Work: Repaired leaking drainage pipe in crawl space and leaking exterior faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Kathy H.
05/2013
5.0
plumbing, water heater repair
  + 0 more
It was excellent! We would use them again in the future and recommend them!
Description of Work: They installed a tank less hot water heater system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Lee K.
05/2013
5.0
plumbing, appliance sales
  + 0 more
Super responsive. Appointment made for the exact day and time I requested and the technician arrived at exactly the scheduled time. All work was professional, complete and was completed within 90 minutes
Description of Work: Installation of new faucet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Cristiano L.
05/2013
5.0
plumbing, wells, drain cleaning
  + 1 more
They arrived on time, were professional and provided some quotation to replace the pressure valve as well as to move it code. Overall it was a nice experience and I feel it was helpful for my water heater
Description of Work: Overall check of plumbings inside and outside the house, cleaning of the spouts and draining of the hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

JACK AND DIANE M.
05/2013
5.0
plumbing
  + -1 more
Great experience - Bill Ames arrived on time and was extremely professional the entire time. While the repairs were rather simple, he did a very thorough job and made sure we were satisified prior to leaving.
Description of Work: Repaired leaking toilet, inspected the 2 other toilets for leaks as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

sarah M.
04/2013
4.0
plumbing, drain cleaning
  + 0 more
put in plastic pipes instead of a chrome pipe. Service man was very nice, was prompt and showed up early. He offered fix something that wasn't on my list, but eneded up putting in a plastic pipe versus a chrome pipe. I did have have to check up on him when he thought he was done, and ha to fix the chrome pipe, which took another 45 minutes.
Description of Work: I had All About The Pipes Plumbing Inc snake outside drain system, put back in steam unit, track a leak, and fix a running toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$436

Carlene S.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
We have used AATP since 2009, 3 years before joining Angie's list. Bill A. installed a kitchen faucet, rebuilt 3 toilets and later installed a new toilet. Most recently Dan Montoni checked on a defective kitchen faucet which is under warranty and which will be replaced. Then he asked about any other issues and ended up cleaning out a sluggish bathroom sink drain at no charge. These men are a pleasure to work with as is Mary in the office. We highly recommend AATP.
Description of Work: Checked on defective faucet. Cleaned out drain in bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa P.
04/2013
5.0
plumbing, water heater repair, basement remodeling
  + 1 more
We are very happy with the services from John he is a pleasure to work with and look forward to his services as we move forward with the renovations.
Description of Work: My husband and I bought a foreclosure home that sat empty for approximately two years. The previous owner may have had some type of plumbing issue and the home needs lots of repair. We had three new thrones installed, new water heater, new set up for washer and dryer and with our renovations John will be back again to install the new bathroom sinks, kitchen sink, and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carmel J.
04/2013
5.0
plumbing
  + -1 more
All About The Plumbing is THE BEST!!! I called them on Monday (04/15/13) and Mary was professional and very friendly. Originally the appointment was made for today around 12:30 pm - 1:00 pm but, Mary called at 9:30 am to say that since John and Travis were doing well with their appointments, they were able to come earlier. John and Travis arrived around 10:30 am and got right to work! They were very friendly and professional and finished the work within the hour!
Description of Work: Pulled and reset the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

MARK & CHERYL H.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
As mentioned, this was simple clogged drain so my primary concern was price. When I've used before its been for more in-depth work (install water heater, replace leaking stem valve with ball valve). Rental is a house on Selwyn built in the 30's so whenever cutting pipe wanted to ensure really knew what doing and price, while important, wasn't my main concern. Bottom line, by time I made the time to research how much All About the Pipes would cost and got back to tenants they had already gotten it taken care of. They called 3-4 others and went with company that got it resolved but at higher cost--over $200 (others quoted 300-400).
Description of Work: I've used before and they've been great. This time was simple clogged drain at a rental property (only have one and no longer in town to address myself). Was concerned they'd be more for something as simple as clogged drain--my mistake. Long story (add'l details below) but based based on my discussion with Mary at All About the Pipes, and knowing what needed (clog was in stack between second and first floor, not just sink trap), they would have been about an hour service and more like $150 - $175 vs. the over $200 the tenant ended up spending (for <1hr visit).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lisa C.
03/2013
5.0
plumbing
  + -1 more
After about an hour, everything was done. They walked me through each issue to show me what they did. They were pleasant and efficient. A very pleasant surprise! It's been several months now and everything is still working great!!! I would definitely recommend All About the Pipes to anyone looking for plumbing services!
Description of Work: I had a multitude of "little" plumbing issues... leaking sinks I stopped using, bucket under the kitchen sink... I used Angie's List to choose a plumber and decided on All About the Pipes. They called to say they were running a little behind and showed just when they said they would. I appreciated that more than anything. I showed them all the little issues I was having and they took care of each item.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

WINFRED G.
03/2013
5.0
plumbing
  + -1 more
I noted some porcelain shards behind my original toilet and, as it was 20+ years old and having 'power' issues, decided to replace it. I contacted All About the Pipes for advice and to set up an appointment (I've done business with them before and have been highly pleased). They recommended a new much more water efficient and powerful model to replace my old fixture and alleviate the intermittent, but becomming more common, plugging issues. I accepted their advice and we made an appointment for the installation to take place early in the morning a few days hence (I work nights and needed a short work window to allow for sleep). The technician showed up on time and ready to go. He did the removal/installation in just over an hour, but found the new fixture had a cosmetic flaw. He immediately contacted the office, received authorization to get another fixture and replaced the blemished unit. Total time from beginning to end was about 2.5 hours. They even deducted 10% due to the 'inconvenience' of having to install the fixture twice. The fixture is working flawlessly and I continue to be very pleased with their service and advice.
Description of Work: Replaced 20+ year old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris P.
03/2013
5.0
plumbing, water heater repair
  + 0 more
It went well. They were able to correct a leaking sink as part of the inspection (a part was simply cross-threaded).
Description of Work: Flushed the water heater and inspected plumbing fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James S.
03/2013
5.0
plumbing
  + -1 more
The technician was very professional and completed the work in a timely manner. I called the company around 10:00 AM in the morning and they scheduled the appointment for the same day at 2:00 PM. Great job and excellent service. I will use All About the Pipes again.
Description of Work: Technician repaired a leaking toilet and removed the faucet and other hardware form the kitchen sink to prepare for a granite repair job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jennifer C.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Nothing stood out that was bad, it was great. The guy that came out was pretty good. I would recommend them, they were very helpful.
Description of Work: I used a big deal coupon with All About The Pipes Plumbing in 2012 to do a checkup of all my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

stephen G.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
We had another company come out and not even look at the problem. Instead tried to sell a whole house package for $360. Doug was very friendly and had the problem solved in a few mins.
Description of Work: Disposal and dish washer were backed up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Miriam C.
02/2013
2.0
plumbing
  + -1 more
They misdiagnosed where the leak on the washer was. It was just a hose leak that could have been fixed in the back of the washing machine. They cut a pipe to install the new pan for the units and charged me another $150. I questioned how they were doing the work and they seemed really angry about my inquiry. I will never use them again.
Description of Work: They were here twice. They came in and said the washer was leaking and that costed $150. I gave my washer and dryer away. I replaced them with two new units and they came back to install the pan under the washer and dryer.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$300

Forrest N.
02/2013
5.0
plumbing
  + -1 more
It was another great experience with All About the Pipes. Thank you for everything....from the shoe covers on their shoes before the technician enters the house, to the promptness, to the professionalism. Such a "easy" experience working with you all....I appreciate the straight-forward business-like approach!
Description of Work: Our toilet was not flushing properly. After several tries of using our plunger; we knew it needed something more. I called All About the Pipes at 6:45am!!!! (I remembered they opened early) :-) Mary was so prompt and sent a technician out immediately! He was at the house less than 30 minutes later and fixed the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Alexandra G.
02/2013
5.0
plumbing
  + -1 more
The plumber arrived on time and was very courteous and let me lead him around the house to the various bathrooms and kitchen. Then he inspected my hot water heater and we discussed the advantatges to emptying some water from the tank once a month.
Description of Work: Checked plumbing and gave my house a complete plumbing inspection with recommendations.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Shannon S.
01/2013
5.0
plumbing
  + -1 more
Very happy with this company and will use them again! Arrived on time with a call in advance. Bill did a great job. I was surprised at how fast the job was done and the company was sympathetic to the need to get to work.
Description of Work: Replaced a water main pressure value and water filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Ronald K.
01/2013
5.0
plumbing
  + -1 more
the quality of parts was good and they explaned the job in detail. Work was done on time with follow up calls as to when they could complete the work. Service rep came in and install all the fixtures tested everything and cleaned up the area.
Description of Work: All about the pipes install all the rough plumbing for a bath I completed. The installed both drain and water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,437

Peter B.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
Very nice plumber. fast, efficient, friendly
Description of Work: FIXED 2 LEAKS, AND 1 DRAIN PROBLEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JoAnn S.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
Great! They were prompt, courteous, friendly, and they asked me if I had Angie's list so I could get a discount. I have used and trusted them for years, and will continue to do so!
Description of Work: They fixed my garbage disposall when I stopped it up with artichoke leaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda A P.
12/2012
5.0
plumbing, water heater repair
  + 0 more
Here all day. Very neat and thorough.
Description of Work: Recirculating pump furnished and installed. Pressure reducing valve. Expansion tank for hot water heater. Jason was professional, courteous and thorough. Cleaned up perfectly and overall a pleasure to work with. We were very satisfied and would use again for sure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

TIMOTHY S.
12/2012
5.0
plumbing
  + -1 more
Beautiful. I've said it before on Angie's and the only plumber in town is All About the Pipes. Time and again they come to our rescue when a really hard solution is needed, and needed without an expensive bill. They quickly assessed the situation and as a team determined the best solution for our needs then set about to work. This home was built in 1962 and the drain plumbing is not compatible with modern pipe. Yet they somehow made it work better than new. I have used their services at least a half-dozen times for really hard jobs and they have yet to leave us anything but delighted.
Description of Work: They bypassed a leaking kitchen sewer line behind the walls without the need for going into the wall using an innovative configuration to replace the pipe and create an independent vent. They also fixed my messy DIY Disposal installation and fixed a bathroom water line and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling

FAQ

All About The Pipes Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.

Contact information

4913 Chastain Ave Ste 20, Charlotte, NC 28217

http://allaboutthepipes.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM