AlbaTress Management LLC

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They do a great job. This is our first rental property and we have had nothing but good experiences through Eva. They are responsive and timely. We get our check every month and if there is a problem we get a call with an explanation and they take care of it from there.

Alba Tress has done a great job managing our home in Charlotte. We had to relocate to the Atlanta area 2 years ago. Alba Tress found responsible tenants for our property within a week and they have remained in the home since. This has been as worry free as owning a home out of state can be. Eva at Alba Tress has been great about helping us schedule repairs when needed and is quick relaying information between the tenants and I. I would highly recommend this company!

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Been with the company for over 2 years and recently completed the sale of my property. I would like to thank this company for doing a fantastic job while under management. I never had any issues with my tenants or with the Albatress staff, I appreciate everything they have done for me as a client. A company that is very positive and real ! They don't give you a story ......always very truthful and pleasant. I have referred 2 new clients to them that are not members and both are very happy with them. I thank you for your 2 year service, you guys are great and good luck.

We have been working with Albatress for over a year and the experience has been terrific. The company is very timely and thorough at a very reasonable rate. We shopped around a little before committing to Albatress and the other firms didn?t give us any sense of security or any level of caring, plus their rates seemed high. Albatress has shown us over the interim that they actually do care about us and our home. They keep us well informed with everything and in a very timely fashion. Any maintenance issues with the home have been attended straight away and without hassle. Additionally, there was an issue that was outside of Albatress? s responsibility and up to us to deal with. Albatress went above and beyond arranging everything for us just because they care. They made a potentially aggravating experience hassle free. Thank you Albatress for being so Great! We will use Albatress for as long as we have a rental home?period.

This went well in the beginning. They were very responsive and informed me of the difficulties the tenant was having. The tenant was unemployed and the payments were typically late. At the end, when the tenant was terminated they told me that the house was not in living standards and that they would repair problems with the home but would not warranty it. All they said is that I should get insurance for the home. When I asked for my deposit back they hurried and cleaned some of the house. I have yet to see the upstairs of the house. When this all first started, I hired them to do the cleaning and get the house ready. 6-7 weeks went by and they had not done anything to get the house ready. They even called me to get the gas turned on. They said they could not afford to have someone wait at the house to have the gas turned on. As a property management company, that is their responsibilities. I am the owner and I cannot be at that location, I do not live in North Carolina. I provided them paint to match the shutters, they instead painted it a sky blue color instead of a navy blue. There was a number on the outside of the house that I had asked them to replace and it was never replaced. Also, the door bell is broken and the only thing they did to fix it is put a piece of tape on the doorbell--it was never repaired. I am not happy with how they handled the situation and they could have let me know in advance instead of upbrupty emailing me to tell me that they are terminating our contract.

The professionalism was not there. I try not to judge a book by it's cover, as long as the job gets done. Let's just say I would never dress the way that this representative did to interview with a perspective client. If I remember correctly, the firm charges an upfront $250.00 marketing fee, which none of the other six firms charged. So they make money whether your property rents or not. I don't remember the entire interview, but the predicted rental rates she estimated my property would generate were of the lowest I received from seven interviewees. I didn't feel that my property would have been managed as well as it could have been, based on the total of seven agents I spoke with.

They have done a great job. We have relocated to Atlanta, GA and due to the real estate market in Charlotte it wasn't a good time to sell our house there. Alba Tress came in as a property manager for us. Ava at Alba tress had a one year lease on our house within a week. We have not had any trouble with the tenants and the rent checks have come in like clockwork. I have nothing but positive things to say about them.

I own 2 properties in Charlotte managed by AlbaTress Management one recently sold. As an investor from Florida it's hard to be there and keep an eye on things. I have been with this company for 2 years now and getting ready to close on my second house. I plan on buying more homes in the Charlotte area and the number one and only company I would hire to manage my properties in this company. In 2 years and on both properties I only had one repair that needed to be done and I was fully aware of it when I bought the property. This is my second management company and my first experience cost me a lot....... AlbaTress is not that type of company and I really appreciate all their work. If you want quality and an honest company, you want to call David or Eva the owners of AlbaTress. Hope this helps for those looking for great service. Denese

Fantastic. Read the above, due to privacy, I prefer not to outline a specific instance.

Excellent company. Thank you to the owners of Albatress

Top marks to Eva at Ablatress. She's polite, responsive and doesn't give you the run-around like some management companies. I would recommend Albatress to anyone looking for a property management company. Your tenants will be happy to work with them.

She's very good about responding to phone calls and she's very competent. She takes great care of the properties.

Great!

Great job. Anyone looking for referance .....feel free to call or e-mail me. irenesigrist@yahoo.com

A small company with a personal attention to my needs. I am using them to manage my property in Charlotte, NC. Their fee is management fee is 8% of the rent. I love the fact that I don't have to worry about anything regarding the property especially living so far away from it.