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Airtron

Heating and Air Conditioning

About us

HVAC

Business highlights

85 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning & heating, gas piping, range venting, tune ups & repair.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.6
Showing 1-23 of 23 reviews

Tom P.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Regular HVAC check up and installation of air scrubber conducted today by Justin. He was very professional and conscientious about his service. Would recommend him to anyone of my friends.
Description of Work: Maintenance on HVAC and installation of air scrubber.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tony A.
02/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Chris Stapleton was a very good professional and he took out time to not only explain the problem, but explained the solution and steps I need to take to ensure this problem doesn’t return. I would highly recommend him to anyone
Description of Work: Heating check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK D.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Airtron tech Chris Stapleton called me and then came to house on time. Identified problem and gave me the best advice on correcting the problem. Definitely will personally ask for him again.
Description of Work: Air unit wasn't working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

John I.
04/2020
1.0
heating & air conditioning/hvac
  + -1 more
My wife Scheduled an appointment last Friday for an appointment the for the following Monday between noon and 5pm, we are still waiting for the tech or a phone call from these people to find out what the problem is, I will never recommend these people again!
Description of Work: My AC and heater would not turn on

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Donna B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was $180 and that was for the maintenance contract for the year. They’re quick and efficient. The workers were very nice. What stuck out the they did well was explaining to me what they were doing and how long it was going to take. I've used them before.
Description of Work: They just maintenance the air conditioning and heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Donna B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a yearly maintenance contract.
Description of Work: They performed the yearly check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg A.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a maintenance contract with them. I want to say I pay $120 a year.
Description of Work: For my maintenance, I use Airtron.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Greg A.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They installed it for the builder. We bought a model home, it was already built. We moved into the home in June of 2015. I’m sure it was installed 6 months prior to that. I don’t know exactly when the home was finished, probably in April of 2015. I don’t know the cost.
Description of Work: They installed the heater/air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

VICTORIA S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their quality was good. One person came to complete the service. The worker was nice and knew everything that was going on.
Description of Work: When the house was built, they are the ones that installed the A/C and I have had it serviced, so I used them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don E.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ...
Rating CategoryRating out of 5
Yes, I recommend this pro

Zella S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Felecia S.
07/2016
4.0
heating & air conditioning/hvac
  + -1 more
I like the technician. He was really good and explained everything to me. My thermostat broke and he replaced it at no charge. The only thing was that he didn’t arrive within the time frame given. He was great and the work was fine. My air conditioner is working and I haven had any breakdown. He gave pointers like filter to be used. He didn’t tried to sell me anything.
Description of Work: They did maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$79

Katrina H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Miilton S.
05/2016
3.0
heating & air conditioning/hvac
  + -1 more
We use Airtron. They serviced our heating system last winter. We had to have somebody come out after Christmas to fix what they had done. They need to have some knowledgeable people that work for them. The first time when they installed it they had it where it was 85 degrees until they came out again to fix it after the holidays. They came out right away so they were good about that. They were punctual. They were professional. We have a service contract with them.
Description of Work: They serviced our heating system.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg A.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

sabrina S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Joseph C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did respectable work in maintaining our ac units. We got a service plan but they did not call to schedule spring appointment. We have not called yet but really should.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

NANCY H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We bought our new home in December and the furnace was running fine, and then last week, it seems the power to the unit was lost. My husband called Airtron, who was the original installer of the equipment, on a Saturday, and they had someone out on Sunday! Since it was not an emergency, this was truly a pleasant surprise. They called before sending the tech, and once he arrived, he found thge problem quickly, and fixed it within an hour. Although we had to call Airtron because this was warranty work, we were so pleased with the service that we will definitely use them for any future issues once our warranty is up.
Description of Work: This was warranty work on a new home A/C-furnace unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa T.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
As I said, it was a great experience, I would call them again
Description of Work: I called them check the AC system in our house. Airtron installed it when the house was built in 2006. They called 30 mins before the tech was coming (in a 12-5pm window) he showed up 50 mins later, regardless he was professional & did the job. Didn't try to sell me something I didn't need. Explained everything to me & was polite. Cleaned up too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

Helen J.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I contacted Airtron for an estimate to replace my HVAC system after receiving an extremely high estimate from a local company. This local competitor (with a catchy jingle) is who I had contracted with to maintain my system for the past few years. I received a return call from Matt at Airtron almost immediately and scheduled to have a rep out the next day. After receiving the estimate for equivalent or better products, AT LESS THAN HALF of the previously mentioned estimate, I not only contracted to do the work but was able to include some nice extras. The price to replace just the HVAC was approx. $4000.00 before the extras. That was Thursday July 23rd.It is now Tuesday, July 28 and I am happy to report Airtron came this morning and the install is complete. A 3 man crew arrived approx 10:00 am, by 2:30 or so the job, including extras was complete. The crew were each polite and respectful. They were focused on the task at hand rather than chatting every time they went in or out (big plus!) There were no communication issues whatsoever. There was minimal downtime while switching over the systems. They cleaned up everything prior to leaving, and I could not be happier.
Description of Work: Replaced HVAC unit Replaced (14) registers Replaced exhaust fan Replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

John J.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Airtron really helped us out. Airtron ordered the stuff right away and were at the job site in no time. They are very hard to beat- service, quality are top notch. Matt the VP and the field foreman (Brian) do an excellent job and they care about making the system run right and efficient. I will not use anybody else- they came thru for me in a major time crunch. I highly recommend them! John Jackovich Grande Custom Homes
Description of Work: I recieved a quote from an Gastonia Sheet metal HVAC contractor and found that they not only couldn't do what they said, but needed more money ($3000.00) to finish the project. I called up Airtron and they had somebody out the next day. Not only could they do it for the initial price, they redesigned the system to work properly by adding 2 more additional supply vents and a larger cold air return. Project was to install a heat pump and ac with a separate zone for the new sunroom. The hardest part was getting the lines thru a very tight crawl area- no compliants from them. The system runs great and I couldn't be more happier with them as one of my subcontractors. They are thoughtful, clean and honest. The homeowners love their new sunroom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Tom and Rita O.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
I contacted several companies, including highly-rated companies on Angie's List, and found this company to be the best in terms of meeting my needs with quality work at affordable prices. I dealt primarily with Todd Riddle in sales, but also met with the technicians performing the installation. Airtron proposed the best solution for duct layout in retrofitting a renovated ranch. Todd presented me with all the load calculations and described how my needs could be handled with scaled-duct system and single 4-ton unit to cover my needs, rather than trying to sell me a dual system for which others were quoting over $15,000. Todd and the technicians met with me during evening/weekend hours at the job site to fully explain where everything would be located and how it would function. They also quickly scheduled the work, showed up on time, finished on time to meet my construction schedule needs and did top notch job! I could not have asked for more from this professional company.
Description of Work: Installed all new duct work, new air handler, and 4-ton heat pump, and gas lines in renovation of ranch house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Nicole D.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. They were very professional, let me know exactly what was wrong every step of the way. Very informative and would definitely use Airtron again.
Description of Work: Changed out old my old furnace and added a programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,480

    Contact information

    3325 Service St, Charlotte, NC 28206

    www.airtroncharlotte.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Airtron is currently rated 4.8 overall out of 5.
    Airtron accepts the following forms of payment: Check,MasterCard,Visa
    No, Airtron does not offer free project estimates.
    Yes, Airtron offers eco-friendly accreditations.
    No, Airtron does not offer a senior discount.
    Yes, Airtron offers emergency services.
    No, Airtron does not offer warranties.
    Airtron offers the following services: Air conditioning & heating, gas piping, range venting, tune ups & repair.

    Contact information

    3325 Service St, Charlotte, NC 28206

    www.airtroncharlotte.com