Air Care Heating And Cooling

A/c unit inop, replaced capacitor, replaced some freon , checked all systems and other unit I had, easy to set up, on time great job

Highly recommend Air Care. Serviced our HVAC. Was extremely thorough. Took the time to explain all aspects of service. Provided pictures of equipment and what was done. Answered all questions. Arrived on time. Was called 20 minutes ahead to let us know they were on their way. Will request our technician for next service call.

James did an outstanding job explaining the issue w/ our heat pump. He clearly told us what it would take to fix it and laid out or options going forward. There was no "sticker shock". We knew what it would cost BEFORE any repairs were made.

David from Air Care showed up on-time and quickly diagnosed the problem. David then fixed the issue quickly and the cool air started flowing! Air Care always responds quickly to any calls and they also installed both of my Trane units, of which I'm very satisfied. Another job well done by Air Care!

Excellent! Quick and efficient. I pay $166.00 for 2 seasonal services a year under a contract. I pay for a service contract to get seasonal service and know that if I have an emergency James Brown Air Conditioning & Heating will be right there. Always satisfied.

This company is very professional and courteous. I am enrolled in their maintenance program. I definitely recommend them.

I cannot say enough good words about this company. Every time I have them come out, they act very professional, do a great job, and take care of everything they touch.

Very interested and caring. Went out of his way to help with another problem.

Great. Got here quickly and made sure there wasn't a problem causing more water than usual from the condensation pipe.

They were very prompt and friendly. Answered all of my questions and did an extremely thorough job in looking at the proposed project, exploring all of the options for completing the job and providing a thorough estimate. Definitely will use for the job I had quoted and will sign up for their seasonal HVAC system servicing as well. Highly recommend.

James did an excellent job of explaining his recommendations and presenting options. Installation went well, starting on time and completed in time expected.

I have called a different company to do annual service at both properties

John, the technician, examined the heat exchanger (as well as the rest of the unit) and found that the heat exchanger is what I had replaced two years ago. It was still in like-new condition and had no cracks/rust. The other company had tried to convince me that I needed to buy a $8-10k unit via fear/deception (i.e. could explode, carbon monoxide). John put all my fears to rest and assured me that the unit is in working order and could last another 10 years. He took his time to explain everything and showed me everything (which the other company failed to do completely). I greatly appreciate the honesty and John/James Brown saved me thousands! John even sanded down some terminals and didn't charge me! Very much appreciated! Highly recommend them!

James and his crew did an excellent job. They were punctual, responsive, professional and did exactly what they said they would do. We have been using James for several years, but this was by far our most significant AC work that we had done. His pricing is very fair, especially when compared with the quality of work that he does. He even worked with us to find some units and pricing options that fit within our budget. Even after the job is done, he takes the time to walk you through the work that he did and answer any questions. I would not hesitate to use him again given the honesty and integrity that he exhibits time and time again.

James was punctual, thorough, and very good at explaining the work that he did. I have used lots of folks in this space and I believe that nobody compares to his work and professionalism. He came highly recommended and did not disappoint.

Checked and cleaned everything for the spring. They'll do with the heating in the fall. They are very good and very professional.

James Brown is the only HVAC technician we call. He has been servicing my HVAC and my mother's HVAC for about the last 5 years. He is always courteous, always timely, always calls before he arrives, always knows what to do, and is always reasonable and personable. call JAMES BROWN if you want the BEST! On a Friday night in the middle of a cold snap and just prior to the arrival of our 1 year old and 2 year old grandchildren, the furnace quit working. James Brown came out and quickly determined what was wrong with the unit. He very courteously wore his service booties every time he entered the house and removed them every time he went outside. He knew he could fix the problem but that he would not be able to get it from his supplier until Monday morning. Brrrrrrr!!! Cold weekend ahead, we thought. However, James showed us a work around that would allow the unit to come on and supply heat. Thanks to his suggestion, we were able to stay comfortable throughout the weekend. True to his word, he came by (after calling first, of course!) and replaced the fan switch (I think that's right...he told us, but I forgot what exactly he called the part) and VOILA! we had heat without using the work around.

First off...WONDERFUL experience! My neighbor recently used James to replace her existing original unit. She highly recommended that I talk with him to get a quote for my new system. I obtained 4 quotes from various vendors with various brands. James made himself available to come after I left work so it was very convenient. He spent at least two hours at my home. He first talked with me about my needs and expectations, then did a thorough inspection of my current system. He found several issues with my old system, including two vents in the upstairs bathrooms that were in place but never had holes cut in the ceiling!!! He made his recommendations and went over the quote with me in detail. The work was scheduled and the installers (Jason and Cody) showed up on time. I must say they were two of the nicest, most courteous and professional contractors I've ever had in my home. They worked diligently and had my system installed and running in one day. They cleaned up and hauled away all old equipment. Even though I received less expensive quotes, I decided to go with James based on the professional service I received and I'm so glad I did. Great price, exceptional service and a good financing deal as well! And my house is finally comfortable.

very professional, fast and good value.

We first met James 4 or 5 years ago when he made a recommendation to my family that saved us $15k but also kept him from making a sale. But he gained my respect and a new customer! When my daughter next needed a service, she called his team and signed up for their Service Club Membership. James is extremely honest and professional. He explains what he's doing so you understand. He gives you tips to help you improve how your system operates. We have been very impressed and highly recommend this company.

I have had James service several HVAC units and have always been able to depend on what he says, time of service and the price he gives. I have had other HVAC companies come out and shockingly inflate the price and plainly take advantage of me. I have had James install a new unit and service my system for years.

James Brown serviced our AC and found him very professional and honest and recommend him highly. He has straight forward pricing with rates pre-printed on the invoice.

He is always on time and his guys are extremely polite and very competent. The last thing he did for me was to install a new furnace. I was not only pleased but delighted. I think of him like family. I know he will always be fair with me and he always gives me alternatives. I can't recommend him highly enough.

Our air conditioning failed late in the afternoon, but we were out and didn't realize it until later that evening. I called James Brown Air Conditioning and Heating the next morning. James arrived at my door by 1PM that day. He quickly diagnosed the problem - the blower motor had burnt windings. He replaced the blower motor, and we were up and running again within an hour or so. Quick service, very professional, and affordable! I highly recommend James Brown Air Conditioning and Heating.

They called to set up the appointment, they were on time, performed the services and explained everything they found and things i needed to start thinking about.