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Air 72 Inc

Heating and Air Conditioning, Electrical, Solar Panels

About us

Free Service Call (Diagnostic) when you choose to have any repairs done by us! Air 72 Inc. is committed to employing the most courteous, skilled, and trustworthy technicians. We extensively train all our employees to put the customers first and take care of YOUR needs in a professional, honest, and timely manner.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Free Diagnostic Service Call with Any Repairs for Angie's List Members! Service, Repair & Replacement of Heating & Air Conditioning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 70 reviews

Robert H.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: New heat pump system
Rating CategoryRating out of 5
Yes, I recommend this pro

Shelly Y.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great job, great price
Description of Work: basic service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Gregg C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

David W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: They replaced an A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Michelle L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, professional job.
Description of Work: A/C units cleaned and recharged as well as checking units in attic. Added 2 pounds of refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Keith L.
05/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brenda R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Timely and professional.
Description of Work: Repair ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
My a/c stopped working on a Monday night and I called at 7:00 a.m. on Tuesday morning. A technician was at my house by 1:00 p.m. that same day. He called before he arrived and was very polite and knowledgeable. The capacitor was blown and was able to be replaced. It was close to 100 degrees outside, so I am very grateful for the quick service.
Description of Work: Air conditioning unit stopped blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

joe H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Air 72 was on time and correctly diagnosed that my freon was low. They searched for leaks and determined that there were no leaks before adding 3lbs of freon to my unit. I feel like the appt went as well as it could have gone. Would definitely recommend.
Description of Work: Recharge freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ROBYN H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
We found out about Air72 through our home warranty company. We have been very happy with their services. They installed a new unit for us in 2014. The installation went very well. The crew was professional and wonderful to work with. Our thermostat is a little difficult to program. Air72 has completed two tweaks on it to get it working and both times Tom has done a great job. I have recommended Air72 to friends and would be happy to have them here again.
Description of Work: Corrected settings on thermostat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
I love this company as I have worked with them in the past. Very honest and reliable and will work with them in the future and refer them to friends.
Description of Work: Promptly came to fix our heat during the coldest day in Charlotte. Diagnosed quickly it was needing a new control panel and immediately installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Petula K.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was fine. They came in the next day. They charged me extra for the Freon. It was about $200. Everything was fine. I knew I was going to pay something. I have a big air conditioning system so when they had to seal it up, it was more than what it's worth. It was fine. They were on time. They did pretty good work. He was very professional. He told me everything I needed to know.
Description of Work: I purchased a "Big Deal" for Air 72 Inc. They checked my air conditioning system. They diagnosed it and tried to fix it. They added Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Irteza S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They were just very professional.
Description of Work: They replaced the flip switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kimberly S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Air 72 installed 2 programable thermostats in October 2014. Since the temperature was cool the A/C was not turned on. Since we had some warm days. I turned the A/C on no luck, it would not work. I called them and they came out at the scheduled time. After work was complete he would not accept payment. He said he should have checked when he installed the first time. I wil use Air 72 in the future.
Description of Work: Worked on A/C Thermostats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GRACE S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job. I was very satisfied with the work done.
Description of Work: I purchased a Big Deal for $59 Heating or Cooling Diagnostic Service Call and $75 Repair Credit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Tahisia M.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
John was very thorough and nice. I extremely satisfiedvwith everything, I will use them when repair time comes around.
Description of Work: Furnace Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Irteza S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
John was very polite and courteous! Took the time to explain everything and was very professional! I bought an Angie's List big deal and they reached out to schedule right away and showed up on time. Look forward to using them again!
Description of Work: Seasonal furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

MARSHA K.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
The gentlemen was very polite, put booties on in the house and arrived on time. I assume the he performed the tune up since he said everything looked good and handed me a receipt. I would have preferred a check list of what exactly was checked on the furnace.
Description of Work: Performed a furnace tune up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Response from Air 72 Inc
Thank you for your review. We will from now on make sure every technician gives our customers a copy of our checklist on every Tune-Up. We apologize for the oversight.

Alison M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
We called one morning and they sent someone out that afternoon. He was on time and very friendly. He checked the unit and showed me the repairs that needed to be done. After that he went into the attic to check around. He showed me a quote and told me what he felt was necessary and what could wait. I never felt pressured to purchase anything. When he left, I felt like I knew the scope of the repairs, what to think about for next summer, and I felt confident knowing that everything was thoroughly inspected. I will definitely be calling Air 72 for my future needs.
Description of Work: Repaired AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

brian B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent company. My AC was very humid and they came out the same day to fix it. Turns out all he had to do was flip a switch in the unit and level it off. He did that and cleaned to coil and walked me through everything he did. A lesser company would have told me I need $$$$ in repairs.
Description of Work: A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chanra S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional, polite and knew what he was talking about. He showed up on time and was courteous.
Description of Work: I used the services of Air 72. They ended up fixing the problem that Rapps did not fix.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional service providers.
Description of Work: Glenn called up ahead of time and came at the scheduled time. He was very courteous and explained me entire procedure and recommended the solutions for fix required. He did thorough check up for entire house along with filters, cleaned them chemically. He provided me with the estimates as well for extra services I requested for. Definitely will seek their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Air 72 Inc
Thank you very much! We look forward to helping you again with any future needs.

william B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
He and his crew went above and beyond. They always put on shoe covers when entering my home and were very nice to be around. They worked very hard and gave me a better price than any of the other 3 quotes I received. We are very price oriented and they were able to meet our budget. Thanks Jon.
Description of Work: He provided and installed a new heat pump and handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kathy W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend Air72. First time I heard of them. I will always use and recommend this company. They were on time, courteous, professional, knowledgeable and very thorough. The technician Glen and the owner John took their time to answer my questions and explain why and what they were doing. I also had to call them back a few days later because the fan motor on the AC unit stopped working. I called the office and their tech was sent out the next day and the problem was solved. They even called my home warranty company to get an authorization. This company went above and beyond. Something you don't see a lot now days.
Description of Work: Checked AC for cooling issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Air 72 Inc
Thank you very much for your review! We are blessed to have great customers like you!
    • 1
    • 2(current)
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Contact information

4849 Star Hill Ln, Charlotte, NC 28214

http://www.air72.com

Service hours

Sunday:
1:00 AM - 5:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.32254
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Solar Panels

FAQ

Air 72 Inc is currently rated 4.9 overall out of 5.

Sunday: 1:00 AM - 5:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Air 72 Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air 72 Inc offers free project estimates.
Yes, Air 72 Inc offers eco-friendly accreditations.
No, Air 72 Inc does not offer a senior discount.
Yes, Air 72 Inc offers emergency services.
Yes, Air 72 Inc offers warranties.
Air 72 Inc offers the following services: Free Diagnostic Service Call with Any Repairs for Angie's List Members! Service, Repair & Replacement of Heating & Air Conditioning.

Contact information

4849 Star Hill Ln, Charlotte, NC 28214

http://www.air72.com

Service hours

Sunday:
1:00 AM - 5:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM