Ceramic Tile, Flooring Sales and Installation, Plumbing
About us
My name is Mack Adams and I thank you for taking this moment to review my Company Profile. I pride myself on being a tile repair specialist, do all my own work, and take great pride in the end result. A ceramic repair should be practically invisible and should last for years. I can be difficult to reach because I leave my phone in my truck when working. I try to give 100% of my attention to the job that I am currently working on. If I can help phone me at 704-619-4526 and leave a message. I will try to get back to you within a day, two at most. I do not perform entire tile job installations, and that allows me to focus on my expertise of high-quality repairs. Please do not contact me via the Angie's List Message Center.
Business highlights
25 years of trusted experience
Services we offer
Ceramic Tile Repairs Only - Showers, Bathrooms, Kitchens, Exterior Areas, etc.
Services we don't offer
Ceramic Tile Installation, except Replacement Shower Floors or other damaged/repaired areas.
Incredible attention to detail and honest. Mack spent and additional 1-1.5 hours of his own time to make sure the job was done to his standards. The shower looks brand new. Overall, an excellent customer experience and would do buisness with Mack again.
Description of Work: Cleaned, regrouted/caulked and resealed tile shower. Caulked around bathroom sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Laurie G.
10/2011
5.0
ceramic tile
Ā + -1 more
Mack is very thorough and very conscientious, proud of his work and rightly so. I am a craftsperson myself and a perfectionist, so I admire capable craftsmen -- Mack is clearly one. Plus which, it was great that he could not only do the tile work, but the carpentry that was necessary to repair the wood supporting it. The finished job was not inexpensive -- but for the number of hours it took and the the quality of the work, it was worth it. Both bath/showers looked like new.
Description of Work: Mack did two jobs for us: 1) Cleaning tile and caulking on three walls of a shower/tub (this also involved replacing some rotten wood behind the tile), and cleaning/caulking tile on the bathroom floor; and 2) cleaning tile and caulking two walls of another bath/shower, as well as installing some moulding around the base of the tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Matthew P.
10/2011
5.0
ceramic tile
Ā + -1 more
He came out to look at the cracked grout and was not only able to fix the cracks to avoid water damage, he diagnosed why the grout was cracking and was able to apply a fix to the problem. It's been a month now and everything still looks great. He also cleaned up the grout lines in the other bathroom while he was working on the shower. He showed up on-time, cleaned up everything when he was done and explained what he was doing the whole time. Cost was exactly what we were quoted. Overall very positive experience.
Description of Work: He fixed the cracked grout in a tile shower including diagnosing why the grout was cracking (tiles were improperly installed) and correcting the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ALICE F.
10/2011
5.0
ceramic tile
Ā + -1 more
Mr. Adams was very pleasant and helpful and fixed the tile problems.
Description of Work: The tile around a bathtub was leaking water into the surrounding wall. Mr. Adams sealed the tile and grout so that the leak was fixed. He was about the third or fourth person I had had work on the tiles and the first who took the time to figure out what was wrong with it and to fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Margaret P.
10/2011
5.0
ceramic tile
Ā + -1 more
I haven't seen any of his work but he sounded professional. He was very meticulous and it was a joy talking with him. He called back and answered all my questions well. He was just a little bit too high for what I wanted to do for a rental property, but I would have used him for my own home.
Description of Work: Adams Tile Repair Company gave me a free estimate for ceramic tile work. The job was for a rental property.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doyle W.
08/2011
5.0
ceramic tile
Ā + -1 more
Complete honesty and integrity. Stays to his craft - repair only.
Description of Work: We contacted Mack to provide a quote on replacing file in four bathrooms. We were impressed that Mack sticks to repair rather than commit to larger jobs which ties him up from working with more customers. Very honest and for that we admire his integrity. Should we need repair only in the future, Mack will be asked to provide the service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
allan C.
06/2011
5.0
ceramic tile
Ā + -1 more
Mack was very professional. He returned my call quickly and provided an estimate within days. Once hired, he was pleasant, punctual, and very neat. He obviously cares a lot about his work and his reputation. He went above and beyond, and I would definitely call him again.
Description of Work: Mack was hired to remove and replace cracked grout in our shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
ELAINE A.
06/2011
5.0
ceramic tile
Ā + -1 more
All I can say is "Bravo!" Thanks to his careful handiwork, it is impossible to tell if there was any problem there at all. it's like the loose tiles never happened. It looks just as good as it did before I had the problem. Plus Mack was able to diagnose what caused the problem --- poor sealant around tub-- and remedy it. He is extremely friendly, efficient and exacting in his standards. Would never consider calling anyone else.
Description of Work: Mack Adams repaired floor with over 18 inch square feet of loose floor tile in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ann W.
06/2011
5.0
ceramic tile
Ā + -1 more
Although Mac said he could do the job, unfortunately he is very busy and would not be able to get to the job in the timeframe I desired. However, he spent a good amount of time on the phone with me advising me of the best practices for cleaning and sealing the floor myself, recommended products to use, and recommended qualities to look for in other professionsals whom I might hire to do the job. Great advice and he definitely knows his stuff!
Description of Work: I called Mac to determine whether he was able to clean and seal a slate tile floor for me.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
SUSAN H.
06/2011
5.0
ceramic tile
Ā + -1 more
Mac came over the same day after I called him to give an estimate. He was the second tile company I had requested quote the repair. Mac was very willing to discuss all the steps required to properly repair the shower. He didn't try to up sell me into re-grouting the whole shower and was willing to work within our budget. The first tile company would not consider repair of the shower door and suggested I call a glass company to repair or replace the entire surround. Mac was more than happy to repair the door. He took the surround apart, investigated, fixed the problem and the door is as good as new. He spent a lot of time prepping the shower and removing old grout. He re-grouted, then sealed the new grout with colorant to ensure that the new and existing grouts matched. He did lots of extra things like clean the shower drain to ensure the shower pan was draining properly and also re-caulked the shower and tub surround. Knowing it was our master shower, he was willing to work us into his busy schedule to get the repair done as quickly as possible. It's hard to find someone who truly cares about doing a great job; Mac Adams does!
Description of Work: Our master bath shower was built in 1986. We had deteriorating grout throughout the shower especially on the floor and a shower door that would not close properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Rod S.
06/2011
5.0
ceramic tile
Ā + -1 more
As many others noted, Mack Adams is a one-man show - which was great for the work we needed done. He knows his trade, and shared information so we could make the proper repair decision. He was curteous, puctual, and thorough in his work for us. His prices were reasonable - and the workmanship was great as well.
Description of Work: Mack repaired the tile and caulk in our oversized tile shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
DAVID W.
03/2011
5.0
ceramic tile
Ā + -1 more
This is a one man company, and all the work was performed by the owner, Mack Adams. The work was of very high quality, especially the tile repair. The repair is almost invisible and has allowed me to avoid the expense of replacing the entire tile floor. Mack is very honest and takes great pride in doing the work well and in pleasing his customer. He always arrived when he said would and seemed to me to be very trustworthy. However, the work was performed over a period of eight days which I feel was longer and more disruptive than necessary.
Description of Work: Principal job was the repair of cracks in bathroom tiles. I later agreed to let him color all of the grout in one bathroom, to re-caulk the shower stall in one bathroom and around tile floors in two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
DEBORAH F B.
01/2011
5.0
ceramic tile
Ā + -1 more
Pleasure to deal with throughout. Professional on the phone, during the visit to quote, the quote, and the workmanship, which was spectacular. The shower looks brand new. Cost was precisely as quoted and Mack was very tidy throughout the several day process. We highly recommend Mack.
Description of Work: The job was to re-grout shower ceramic tiles which were 20 years old and search for any hidden leaks then apply and seal new grout. Also to clean the tiles and and repair some poor seals in other areas of 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Amy W.
09/2010
5.0
ceramic tile
Ā + -1 more
Very friendly and easy to work with. Very professional and honest.
Description of Work: Repaired broken tile in bathroom and fixed tile in shower. To be thorough, he unclogged drains, re-caulked all edges and cleaned up after himself. Also mounted tile onto wall in kitchen under the bar. Looks beautiful. Caulked corners and edges throughout the kitchen. Very pleased!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
MARTY M.
09/2010
5.0
ceramic tile
Ā + -1 more
Mack did a fantastic job. The entire repair and restoration looks great - looks like new. Mack is a very personable guy and cares a lot about the quality of his work and the customer's satisfaction. Had good recommendations for cleaning and preventing future build-up of mildew. Will certainly use him again when/if need arises.
Description of Work: Removed old grout and used fan to dry potential water leak underneath tile floor of shower (left fan there for 4 days to insure floor area dried before continuing the repair). Repaired and replaced molded and mildewed grout. Repaired cracked floor tiles. Cleaned all floor and wall tiles. Sealed tile floor. Painted shower light fixture. Replaced drain cap. Installed missing towel rack. The work consisted of Mack coming for a few hours each day for 5 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
ALICE F.
06/2010
5.0
ceramic tile
Ā + -1 more
I had a problem with a leak behind the tile in a bathtub/shower enclosure and had tried several people on your list to get it fixed. Mr. Adams is the only one who took the time to understand the problem and actually fixed it. He did a neat job, and there haven't been any leaks since.
Description of Work: Mr. Adams sealed the tile and caulked around the bathtub to prevent further leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle S.
03/2010
5.0
ceramic tile
Ā + -1 more
Mack Adams was professional and courteous. He did what he said, and did even more. He exceeded our expectations.
Description of Work: Mack Adams repaired master bathroom shower floor by removing existing tile, drying out shower for three days, and then making the floor drain properly by using his craftsmanship to place the new tiles and grout evenly. Once done, he cleaned up the entire shower's grout and existing tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
ANNETTE H.
03/2010
5.0
ceramic tile
Ā + -1 more
He works by the hour and allowed me to do some of the preparation work myself. I thought I might have to tear up my whole floor to retile but he was able to repair damaged tiles that extended the whole width of the floor. I was amazed. It looked great when he was done.
Description of Work: He repaired and replaced several tiles and repaired cracked grout that spread across a kitchen floor. My only other option was to replace the tile for the whole floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Bob A.
02/2010
5.0
ceramic tile
Ā + -1 more
Mack is a craftsman of the type that is very hard to find. His work is outstanding.
Description of Work: Bathroom and shower tile repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
KATHERINE M.
01/2010
5.0
ceramic tile
Ā + -1 more
Mack was great. He does excellent work. I would use him again
Description of Work: Mack came in and repaired a botched tile job. He had a difficult job and performed it well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
KERI W.
08/2009
5.0
ceramic tile
Ā + -1 more
Mack Adams did a wonderful job, was prompt and curteous.
Description of Work: Removed old seam grout in master shower. Replaced grout and sealled shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Joan C.
02/2009
5.0
ceramic tile
Ā + -1 more
Who says contractors are not honest!! Mr. Adams said the shower was in good enough shape that it did not need major repairs at this time but could be made to look nicer with a little effort that we could do ourselves. He gave us instructions on how to touch up the shower ourselves and exactly what material would be required. He did not charge us anything. We would definitely use Adams Tile Repair again.
Description of Work: Our shower was bowing slightly and the grout was looking tired so we made an appointment with Mr. Adams to repair our shower.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN C.
02/2009
5.0
ceramic tile
Ā + -1 more
The experience with Adam's Tile Repair Co. was excellent. He came in and did the job. It looks great! The quality of his work is excellent. He was really friendly, and enjoyable to work with. He explained everything that he was doing, as he was working. He was very thorough, and easy to understand. The price was very reasonable, even less than I thought it would be. I would use him again in the future.
Description of Work: I hired Adam's Tile Repair Co. to regrout and fix tiles in my shower. He basically re-waterproofed the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
LAUREL E.
01/2009
5.0
ceramic tile
Ā + -1 more
It went very well. The shower is now beautiful all water goes in drain (it hadn't before) and Mack did a lot of extra stuff like cleared our drains, installed a new shower head and reinsulated around the new work.
Description of Work: tile shower had been repaired twice by "handyman" type businesses. Floor was unstable, shower pan was put in improperly (causing water damage) new tile size not same as old. Mack stailized both walls and floor, re-installed shower pan properly and replaced faulty tile and retiled the floor. He then re-grouted the entire enclosure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Jason A.
09/2008
5.0
ceramic tile
Ā + -1 more
Great! Mack was on-time and in and out when he said he would be. The estimate was spot on.
Description of Work: Mack fixed a lip of a shower that had been installed wrong when the house was re-done. Mack did a great job! He is a true craftsman. It looks like there was no-repair, which is the way it should look!
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*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Plumbing
FAQ
Adams Tile Repair Co is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 2:00 PM
Tuesday: 8:30 AM - 2:00 PM
Wednesday: 8:30 AM - 2:00 PM
Thursday: 8:30 AM - 2:00 PM
Friday: 8:30 AM - 2:00 PM
Saturday: Closed
Adams Tile Repair Co accepts the following forms of payment: Check
Yes, Adams Tile Repair Co offers free project estimates.
No, Adams Tile Repair Co does not offer eco-friendly accreditations.
No, Adams Tile Repair Co does not offer a senior discount.
No, Adams Tile Repair Co does not offer emergency services.
Yes, Adams Tile Repair Co offers warranties.
Adams Tile Repair Co offers the following services: Ceramic Tile Repairs Only - Showers, Bathrooms, Kitchens, Exterior Areas, etc.
Ceramic Tile Installation, except Replacement Shower Floors or other damaged/repaired areas.