Ceramic Tile, Flooring Sales and Installation, Plumbing
About us
My name is Mack Adams and I thank you for taking this moment to review my Company Profile. I pride myself on being a tile repair specialist, do all my own work, and take great pride in the end result. A ceramic repair should be practically invisible and should last for years. I can be difficult to reach because I leave my phone in my truck when working. I try to give 100% of my attention to the job that I am currently working on. If I can help phone me at 704-619-4526 and leave a message. I will try to get back to you within a day, two at most. I do not perform entire tile job installations, and that allows me to focus on my expertise of high-quality repairs. Please do not contact me via the Angie's List Message Center.
Business highlights
25 years of trusted experience
Services we offer
Ceramic Tile Repairs Only - Showers, Bathrooms, Kitchens, Exterior Areas, etc.
Services we don't offer
Ceramic Tile Installation, except Replacement Shower Floors or other damaged/repaired areas.
Description of Work: Mr. Adams was such a joy to work with. He was very punctual, pleasant, hard worker, and made many, many repairs with my tile and grout that he didn't even charge for. I would definitely recommend his services for tile repair. He is the best out there!!!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Virginia W.
07/2016
5.0
ceramic tile
Ā + -1 more
unknown
Description of Work: Bathroom tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
clarke A.
05/2016
5.0
ceramic tile
Ā + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David T.
03/2016
5.0
ceramic tile
Ā + -1 more
unknown
Description of Work: Mac fixed a shower with a bad liner. He is very professional, clearly knows what he is doing, and a good communicator. No surprises. Just diligence and he does what he says he will do, which is a breath of fresh air in an industry full of people trying to show up at the next place they think a check is waiting. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
karen P.
02/2016
5.0
ceramic tile
Ā + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Leslie S.
07/2015
5.0
ceramic tile, plumbing
Ā + 0 more
unknown
Description of Work: We had cracked and misapplied grout throughout our master shower room, a misaligned glass shower door that would not close, and a sealant applied to the wrong side of the glass enclosure. The room has a large walk-in shower and a toilet, and tile covers the floor and extends about 3 1/2 feet up the walls. The tile, itself, was originally installed well, but because the grout had been badly misapplied and sealant had been applied to the wrong side of the glass enclosure and was covering up weep holes, the grout had bad cracks, was difficult to clean, and there was a constant buildup of mold. Mr. Adams was responsive, punctual, pleasant, and diligent, and he arranged his work schedule to coincide with when my husband was to be out of town. Other providers had offered only cosmetic treatments of the problem, and Mr. Adams is the only one who discovered that the original installers had applied sealant on the wrong side of the glass enclosure. He spent one day carefully removing all of the bad grout, and he returned the next day to rehang the glass door, reapply grout (with a proper bonding agent) and correctly apply sealant around the glass enclosure. Now the door opens and closes properly, the water drains properly, and the tile is beautiful. Our house cleaner might be the person most happy with Mr. Adams' work, because he now can clean that bathroom with ease!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
WALLACE W.
11/2004
5.0
ceramic tile
Ā + -1 more
MACK WAS VERY GOOD AT SHOWING UP ON TIME AND EXPLAINING WHAT HE HAD TO DO. GAVE REALISTIC ESTIMATE ON WHAT THE JOB WOULD TAKE TO GET IT COMPLETE. HE MADE SURE THE WORK WAS DONE CORRECTLY AND FIXED SOME HIDDEN PROBLEMS THAT CAME OUT WHEN THE WALL IN THE SHOWER WAS TORN OUT TO MAKE THE TILE REPAIRS. THIS WAS A HARD JOB TO DO BUT HE FIXED IT RIGHT. I THINK MACK DOES EXCELLENT WORK. WOULD RECOMMEND TO OTHERS WHOLEHEARTEDLY.
Description of Work: REPAIRED LEAKY SHOWER STALL. REPAIRED & UPGRADED STRUCTURE BEHIND SHOWER. ATTACHED SHOWER FAUCET TO MAKE FIRM IN THE WALL. RECOMMENDED AND RE GROUTED TILE. RESEALED AND RE CAULKED SHOWER TO COMPLETE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
GARY C.
11/2004
5.0
ceramic tile
Ā + -1 more
WE HAD SOME SCHEDULING CONFLICT PROBLEMS, BUT MACK ALWAYS CALLED PROMPTLY TO INFORM ME OF DELAYS. HE BILLS HIMSELF AS A ''CRAFTSMAN IN THE WORLD OF TRADESMAN'', AND I'D SAY THAT'S ACCURATE. MY SHOWER LOOKS BETTER THAN IT HAS IN THE 15 MONTHS WE'VE HAD THE HOME (AND IT WAS NEW TO START WITH, AND HAS HAD FOUR OTHER CONTRACTORS WORK ON IT).
Description of Work: RE-COLORED SHOWER FLOOR, CLEANED DRAIN, INCLUDING WEEP HOLES. REPLACED DRAIN COVER, REPAIRED AND TOUCHED UP OTHER GROUT/CAULK AREAS THROUGHOUT BATHROOM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
ANNE O.
10/2004
5.0
ceramic tile
Ā + -1 more
HE CAME AS PLANNED AND AFTER REMOVING THE TILE FOUND THAT I HAD A MUCH BIGGER PROBLEM; NOT DRAINING. THE SHOWER WAS ONLY TWO YEARS OLD, BUT MY EXPERIENCE WITH THE ORIGINAL INSTALLER WAS HORRID AND I DID NOT WANT THAT COMPANY BACK IN MY HOUSE. MACK INSISTED THAT I AT LEAST GET THEM TO COME LOOK AT IT AND SAID HE WOULD BACK ME UP. THEY CAME AND DID NOT HESITATE TO SAY THEY WOULD REPLACE THE ENTIRE BOTTOM QUARTER OF THE SHOWER. NEW DRAIN PAN ETC. THANK YOU MACK!
Description of Work: MACK ADAMS WAS TO REPLACE A SHOWER TILE FLOOR.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAYA P.
10/2004
5.0
ceramic tile
Ā + -1 more
WHAT I REALLY APPRECIATED ABOUT THIS JOB IS THAT THE REPAIRMAN GUARANTEED HIS WORK FOR 18 MONTHS. THE TUB HAS HAD TO HAVE WORK DONE EVERY 3 MONTHS OR SO FOR THE PAST YEARS. THIS WAS A BIG DEAL. THE REPAIRMEN DID A GOOD JOB. THEY HAPPILY AND PROMPTLY FIXED A FEW SPOTS I WAS NOT SATISFIED WITH. I HAVE NO DOUBT THAT SHOULD ANY PROBLEMS ARISE WITH THE WORK IN THE FUTURE, THEY WILL RESPOND PROMPTLY AND FIX IT CORRECTLY.
Description of Work: THE COMPANY CLEANED OUT A WATER DAMAGED WALL BEHIND THE TILE. THEY REPLACED THE TILE AND GROUT. THIS HAS BEEN A PROBLEM AREA IN OUR HOME FOR SEVERAL YEARS, AND I BELIEVE IT HAS FINALLY BEEN FIXED CORRECTLY!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
ROBERT & NANCY B.
09/2004
5.0
ceramic tile
Ā + -1 more
I DECIDED TO SELL MY HOUSE, AND KNEW I HAD TO HAVE REPAIR WORK DONE ON THIS BATHROOM. I GOT MACK ADAM'S NAME FROM ANGIE'S LIST, AND HE CAME TO GIVE ME AN ESTIMATE WITHIN 1-2 DAYS. I WAS IMPRESSED WITH HIS KNOWLEDGE AND ENTHUSIASM. I SCHEDULED HIM FOR THE PROJECT AND HE ARRIVED PROMPTLY FOR THE JOB. HE WORKED VERY HARD AND UPON COMPLETION MY SHOWER AND BATHROOM FLOOR LOOKED LIKE NEW. IN ADDITION, HE GAVE A WARRANTY ON THE JOB THAT WILL TRANSFER TO THE NEW OWNERS. MY ONLY REGRET IS THAT I DIDN'T HAVE THE WORK DONE SOONER SO THAT I COULD HAVE ENJOYED MY NEW BATHROOM! I WOULD HIGHLY RECOMMEND MACK ADAMS FOR ANY TILE WORK YOU HAVE. I ALREADY PLAN TO HIRE HIM FOR CERAMIC TILE INSTALLATION IN MY NEXT HOUSE. A TRUE CRAFTSMAN IS HARD TO FIND, BUT MACK ADAMS IS ONE OF THE BEST!
Description of Work: ONE OF THE BATHROOMS IN MY HOUSE HAD VERY WORN TILE IN THE SHOWER AND ON THE FLOOR. THE GROUT WAS EXTREMELY CHIPPED, PITTED AND MILDEWED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
DOUGLAS D.
09/2004
5.0
ceramic tile
Ā + -1 more
I THOUGHT HE WAS VERY CONSCIENTIOUS. WHEN HE GOT INTO REPAIRING SOME OF THE GROUT, HE REALIZED THERE WERE MORE AREAS THAT NEEDED TO BE FIXED. HE REPAIRED THEM AT NO ADDITIONAL CHARGE. HE'S VERY FRIENDLY AND VERY PROFESSIONAL. WHAT A NICE GUY!
Description of Work: HE RE-GROUTED MY SHOWER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
DENNIS W.
08/2004
2.0
ceramic tile
Ā + -1 more
THE OWNER ESTIMATED OUR JOB. HE CHARGES $65 PER HOUR (WHICH IS HIGH), HOWEVER HE TOLD US HE WORKS FAST AND IS METICULOUS. HE RECOMMENDED HE REPAIR THE CRACKED TILES WITH A FILLER THAT MATCHES (INSTEAD OF REPLACING TILES). HE SAID HE WOULD START IN 2 WEEKS AND DID NOT SHOW (SAID HE HAD THE FLU). HE CAME ON WEDNESDAY THE FOLLOWING WEEK, STARTED THE WORK ON THURSDAY, AND WENT OUT OF TOWN ON FRIDAY. HE SAID HE WOULD SHOW UP ON MONDAY AND DID NOT SHOW UNTIL TUESDAY. HE CALLED AND I TOLD HIM HOW UPSET I WAS. HE PUT A BROWN GROUT IN OUR HALLWAY ON WHITE TILE WITH WHITE WOODWORK (DOESN'T LOOK GOOD). HE DID DO A NICE JOB REPLACING THE SOAP DISH, BUT WE NOW HAVE 2 CRACKED TILES UNDERNEATH IT. HE DID A GOOD JOB ON THE SHOWER FLOOR AND THE GROUTING. HE DID A POOR JOB FILLING THE CRACKED TILES. WE TOLD HIM WE DID NOT WANT HIM TO DO ANYMORE WORK AND PAID HIM $800. IN MY EXPERIENCE, HE ''OVER PROMISED'' AND ''UNDER DELIVERED''. HE WAS VERY EXPENSIVE AND WE STILL HAVE WORK TO BE DONE.
Description of Work: RE-GROUT CERAMIC TILES IN BATHROOMS AND SHOWERS, REPLACE OR REPAIR CRACKED TILES, AND REPLACE CERAMIC SOAP DISH.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$800
Carolyn A.
08/2004
5.0
ceramic tile
Ā + -1 more
MACK WAS A SUPERB PROFESSIONAL. I FAILED TO LEAVE A KEY FOR HIM ONE DAY, YET HE WAS CONSIDERATE AND WORKED OUR JOB BACK INTO HIS SCHEDULE. THE FINISHED PRODUCT WAS GORGEOUS. THE MASTER BATHROOM LOOKED LIKE A BRAND NEW BATHROOM. I COMPARED HIS PRICES AND HIS REPUTATION TO ANOTHER COMPANY AND HE WAS BY FAR THE SUPERIOR VENDOR. HE ALSO GAVE US EXCELLENT RECOMMENDATIONS FOR PRESERVING THE GROUT AND KEEPING IT CLEAN. I HIGHLY RECOMMEND MACK AND WOULD GLADLY CALL HIM AGAIN.
Description of Work: MACK RE-GROUTED OUR MASTER SHOWER AND FLOOR. HE ALSO CLEANED GROUTING MATERIAL FROM A BATH THAT HAD A SLIDING SHOWER DOOR, TOUCHED UP THE GROUT IN THE SECOND BATHROOM FLOOR AS WELL, AND ADVISED US ON HOW TO SEAL AND KEEP THE GROUT CLEAN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$798
JOHN M & LIZ D.
07/2004
5.0
ceramic tile
Ā + -1 more
MACK IS VERY POLITE. HE SHOWED UP ON TIME, DID THE WORK IN A REASONABLE AMOUNT OF TIME AND CLEANED UP AFTER HIMSELF. THE GROUT WORK LOOKS SO GREAT, IT MADE MY SHOWER LOOK BRAND NEW. I AM VERY PLEASED WITH THE QUALITY OF HIS WORK AND WOULD RECOMMEND HIM HIGHLY TO ANYONE, FOR A SMALL JOB OR A LARGE ONE.
Description of Work: THEY RE-GROUTED AND REPAIRED CRACKS IN 2 BATHROOMS AROUND THE TUBS, SHOWER STALLS AND AROUND FLOORS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
ELAINE A.
05/2004
5.0
ceramic tile
Ā + -1 more
HE WAS TRULY A GODSEND. I HAD HAD A TERRIBLE EXPERIENCE WITH ANOTHER COMPANY, AND HE CAME IN AND FIXED WHAT SEEMED TO BE AN IMPOSSIBLE CHALLENGE CONSIDERING THE DAMAGE THAT WAS DONE. HE IS A TRUE MASTER FOR TILE REPAIR, AND YOU CAN TRUST HIM COMPLETELY TO GET THE JOB RIGHT.
Description of Work: HE REGROUTED AND REPLACED TILES IN MY BATHROOM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
w D.
05/2004
5.0
ceramic tile
Ā + -1 more
THE WORK WAS DONE PROMPTLY AND THE OVERALL SHOWER GROUT WAS CLEANED. AFTER A FEW MONTHS THERE WAS REAPPEARANCE OF CRACKS IN SHOWER DUE TO SHIFTING AND MACK PROMPTLY REPAIRED THEM AT NO CHARGE. HE ALSO WORKED FURTHER ON FLOOR AND CLEANED ALL GROUT. PLEASURE TO DEAL WITH! I DID NOT GRADE ON PRICE BECAUSE I DID NOT COMPARE AFTER MEETING MACK.
Description of Work: THE JOB WAS TO REPAIR CRACKED TILES IN FLOOR AND SHOWER.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
KATHERINE E.
04/2004
5.0
ceramic tile
Ā + -1 more
DID OUTSTANDING WORK. HE TAKES GREAT PRIDE IN HIS WORK AND GOES THE EXTRA MILE TO HELP YOU GET WHAT YOU WANT. I DIDN'T RATE ON PRICE BECAUSE MACK IS THE ONLY ONE I TALKED TO SO I HAD NO COMPARISON.
Description of Work: REGROUTED TILE IN TWO BATHROOMS AND RETILED FLOOR OF SHOWER.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
04/2004
5.0
ceramic tile
Ā + -1 more
BENT OVER BACKWARDS TO DO QUALITY WORK, DURING A DELAY THEY WERE VERY RESPONSIVE AND KEPT ME UP TO DATE. THEY REPAIRED WORK DONE BY ANOTHER COMPANY AND I'M VERY HAPPY WITH THE RESULTS.
Description of Work: TILE REPAIR AND GROUTING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Patrice B.
03/2004
5.0
ceramic tile
Ā + -1 more
HE WAS HELPFUL AND VERY KIND. HE SPENT A LOT OF TIME WITH US AND EVEN GAVE US SUGGESTIONS TO HELP US SAVE MONEY ON THE WORK BY DOING IT OURSELVES. HE DIDN'T EVEN CHARGE FOR THE VISIT. IT WAS A GREAT EXPERIENCE. HE IS VERY HONEST, KIND, AND HELPFUL. HE EVEN TOLD US OF PLACES WE COULD GET THE MATERIALS LESS EXPENSIVELY AND RECOMMENDED OTHER COMPANIES THAT COULD DO LARGER JOBS THAN HE DOES.
Description of Work: ESTIMATE FOR TILE REPAIR AND FOR INSTALLING FLOOR TILE.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH F.
12/2003
5.0
ceramic tile, plumbing
Ā + 0 more
MACK ADAMS, THE OWNER OF THE COMPANY, DID OUR WORK. HE DOES EXCELLENT WORK! WE HAD SOME SMALL PLUMBING WORK THAT NEEDED TO BE DONE, AND HE DID IT, SO THAT HE COULD EASILY COORDINATE THE TILE WORK AROUND IT. SO FAR, SO GOOD! THE PLUMBING ON DAY TWO IS WORKING JUST FINE! OUR BATHROOM LOOKS BRAND NEW!
Description of Work: WE HAD A BATHROOM WITH A TILE SHOWER AND TILE FLOOR. THE GROUT HAD COME OUT AND WAS DISCOLORED. WE DID NOT WANT TO COMPLETELY RE-TILE THE BATHROOM. MACK ADAMS RE-GROUTED EVERYTHING, REPAIRED SOME HOLES AND DINGS IN OUR TILE (THE TILE IS FROM THE 1960'S AND NO LONGER MADE) AND MATCHED THE COLOR OF THE TILE BEST AS HE COULD TO COVER THE HOLE REPAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
CAROL W.
01/2003
5.0
ceramic tile
Ā + -1 more
HES PRICEY AND CHARGES BY THE HOUR, BUT HE DOES THE JOB RIGHT AND I TRUST HIM -- AND THATS IMPORTANT. HE WAS JUST GREAT TO WORK WITH AND DID GREAT WORK. HE DIDNT HESITATE TO TEACH ME HOW TO REPAIR IT MYSELF NEXT TIME. HE RESPONDED TO MY INITIAL MESSAGE IMMEDIATELY AND WAS THERE IN TWO DAYS. HE ASKED IF WE WERE EARLY RISER, WHICH WE ARE, SO WE WERE ABLE TO SET AN APPOINTMENT FOR 7AM.
Description of Work: INTERIOR AND EXTERIOR TILE REPAIR. DID A LOT OF INVESTIGATION FOR US TO FIND THE RIGHT MATCH AND AT A GOOD PRICE -- WE ARE SURE HE SAVED US MONEY BY DOING SO.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
HOLLY B.
03/2002
5.0
ceramic tile
Ā + -1 more
HE TAKES GOOD NOTES ON WHAT THE CUSTOMER WANTS BUT AS A CAUTION MAKE SURE YOU ARE BOTH THINKING ON THE SAME LINES SO THAT YOU BOTH ARE HAPPY IN THE END. WE HAD ONE MIX UP AND HE COVERED IT AT HIS EXPENSE - I AM VERY PLEASED WITH HIS WORK.
Description of Work: HE REMOVED AND REPLACED TILES IN BATH WHERE SHOWER DOORS HAD ONCE BEEN - TILES HAD HOLES IN THEM AND WERE CRACKED. TILES THAT COULD NOT BE REPLACED WERE PATCHED AND PAINT WAS MATCHED. HE ALSO RECAULKED THE TUB AREA AND FRESHENED THE FLOOR GROUT. HE PUT IN NEW TILE FLOOR IN HALL BATH. HE REMOVED GROUT AND CAULK AROUND TUB RIM AND REPLACED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Plumbing
FAQ
Adams Tile Repair Co is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 2:00 PM
Tuesday: 8:30 AM - 2:00 PM
Wednesday: 8:30 AM - 2:00 PM
Thursday: 8:30 AM - 2:00 PM
Friday: 8:30 AM - 2:00 PM
Saturday: Closed
Adams Tile Repair Co accepts the following forms of payment: Check
Yes, Adams Tile Repair Co offers free project estimates.
No, Adams Tile Repair Co does not offer eco-friendly accreditations.
No, Adams Tile Repair Co does not offer a senior discount.
No, Adams Tile Repair Co does not offer emergency services.
Yes, Adams Tile Repair Co offers warranties.
Adams Tile Repair Co offers the following services: Ceramic Tile Repairs Only - Showers, Bathrooms, Kitchens, Exterior Areas, etc.
Ceramic Tile Installation, except Replacement Shower Floors or other damaged/repaired areas.