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ACTION PEST EXTERMINATING CO

Pest Control

About us

Locally owned and operated for 30 years serving North and South Carolina. Experienced trained technicians with ongoing training with on the average 7 years of continuous employment with Action Pest Exterminating. We use an integrated approach to pest management using the highest quality approved products in the industry. We work with our customers to determine pest source and recommending preventative solutions.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial, multi-family communities, hotels, providing full service pest control; including standard home crawling pest, termite control, bed bug, K9 bed bug inspection and certifications, rodents, bees, ants, and fleas. We serve the greater Charlotte Metro market. Accredited members of the BBB, Licensed in NC and SC

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-21 of 21 reviews

Dianne S.
10/2023
1.0
pest control
  + -1 more
The technicians that come out to your house are very sweet, that is about all you can say that is good about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!
Description of Work: Pest control and snake removal. Neither one of those worked

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0


Anne B.
09/2018
5.0
pest control
  + -1 more
We had small ants in our home coming from EVERYWHERE. Action Pest came out very promptly and took care of the issue. They were extremely nice and professional and we will certainly call them again for any pest control needs!
Description of Work: Pest (Ant) Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
03/2017
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne R.
09/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$35

Malcolm M.
01/2015
5.0
pest control
  + -1 more
We found a bat that was living in the soffit vent of our house. Called Action up and they sent someone out to set up a one way net to let bats out but not back in. They came back to check after a week then fixed the small crack being used to enter/exit. Excellent service and would use again for this type service if needed.
Description of Work: Bat exclusion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Doug S.
06/2014
5.0
pest control
  + -1 more
Everything went very well, he sprayed Alpine WSG and put Sevin granular down around the whole house. When needed we will be calling them again.
Description of Work: My wife called them at 2 PM on 6/26 just to ask questions and to get a quote. The gentleman that answered the phone answered her questions in full. He gave her a quote and she asked when someone would be able to do the service. She was off on this day and mentioned it over the phone to him. By 4 PM one of his tecks was at our door. Both of the gentlemen were very pleasant and professional. The teck explained what he was going to do outside of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Marta W.
06/2014
5.0
pest control
  + -1 more
Action Pest did an awesome job. Called at 930 AM and had a guy out by noon. Really knew his stuff and had me an estimate within a day. Within a week, I had Oley (co-owner) come out and and do the job. Their whole team is very knowledgable and professional. Could not ask for better service. Thank you Action Pest!!
Description of Work: Termite pervention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Monica D.
09/2013
5.0
pest control
  + -1 more
This company was able to send someone out next day to spray my yard for mosquitos. The person did a great job and made sure he covered the entire area. He was also polite and respectful. The spray lasted about 3 1/2 weeks, which is normal and it was very effective. I was very pleased.
Description of Work: Sprayed yard for mosquitos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

daniel S.
08/2013
5.0
pest control
  + -1 more
I have used Action Pest for many years to protect my home from termites. Most recently, I have begun to use their mosquito service. They treatment is fast and effective. They were here for 30 minutes or so (.75 acre lot) and since they left the mosquito problem is gone. Professional and their costs are very reasonable for their services.
Description of Work: treated for mosquitoes, termite prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles C.
07/2012
5.0
pest control
  + -1 more
I would recommend them. They do a good job and their prices are pretty reasonable.
Description of Work: I used Action Pest Exterminating Co. They dug into my house and got a snake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle B.
06/2012
5.0
pest control
  + -1 more
We have our annual termite with them. We've been using them for 10 years and we keep renewing every year.
Description of Work: We use Action Pest Exterminating for termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl S.
06/2012
5.0
pest control
  + -1 more
They were really good. They were very nice to deal with and to get scheduled with. It took about a month to get set up, because of bad weather, but they were in constant contact with us. They came and did a good job and it was a very positive experience for us.
Description of Work: They came and did drilling and put down termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
05/2012
5.0
pest control
  + -1 more
They did an excellent job. We haven't had any trouble since, and I now have them come out on a regular basis.
Description of Work: They came out to spray for bugs and insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob P.
09/2011
5.0
pest control
  + -1 more
They are outstanding. I've been using them for 16 years. They service two homes for me. The charge for one is $150 a year, and for the other it’s $100 a year. I deal with the owners. They are very personable and knowledgeable people. They know their business. I have had many conversations with them about different issues. They are very eager to work with us on different issues. They give us insights on how to control certain pest problems. I think very highly of them, and I am a tough customer.
Description of Work: I use Action Pest Exterminating Co. for termite control and pest inspection. They last came to carry out their annual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Douglas A.
09/2011
5.0
pest control
  + -1 more
They have always been wonderful. He will come whenever I call. He will always go above and beyond to make sure that the problem is fixed. He is so polite, kind and personable.
Description of Work: John from Action Pest Control has been coming to our home for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob P.
09/2010
5.0
pest control
  + -1 more
They are an outstanding company. While they were doing their termite inspection, I had them treat the perimeter of the house to keep the ants out. That worked out very well. I have an annual contract with them - nothing out of the ordinary there. The price is pretty reasonable, and that?s because I?ve had them for 16 years and they?ve never raised the price. From their viewpoint, that?s my annual price. That?s just incredible. It?s a family-owned company. I think I know everybody there. I have very little contact though. When they come out, it is usually the same person. Their helpers are well dressed and professional. I just think the world of them. They?re not trying to take over the world -they?re happy and their customers are happy. Life is good. I would rate them highly and would continue to use them in the future.
Description of Work: I used Action Pest Exterminating Co to do the original termite protection. I also had them out to treat ants last May.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MIKE L.
07/2008
5.0
pest control
  + -1 more
I used this company because my neighbor recommended them. I have used them for two years and I will continue to use them because of their reputation and results. I like that they are local. When they say they will be to your house, they will be there. Also, I like that if is see any pests, they will come to treat them for free.
Description of Work: I have this company treat the outside and inside of my house for pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Bob P.
03/2008
5.0
pest control
  + -1 more
Carroll and his brother Olny, the owners, take a personal interest in their customers' satisfaction. I have been a customer for nearly thirteen years at another house and have always received prompt, courteous and professional service. I found the dreaded winged termites (swarm) in the kitchen and called Action. They arrived for an inspection within two hours and scheduled the work for the following morning. They arrived on time in a clean, well equipped truck wearing appropriate uniforms. The process took most of the day and they were careful to patch the drill holes very, very cleanly because they know my standards. These are not only great guys to deal with but they really know their business. Their pricing was very competitive and I'm not paying for TV advertising, fancy brochures or a huge bug on top of the truck!
Description of Work: Complete termite treatment for 1700 sq. ft. single story house on slab. Thorough drilling and exterior treatment with Termador; the most popular and effective treatment chemical. Interior drilling and treatment where inspection revealed infestation. The house was treated by a household name company five years ago with unsatisfactory results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Tara S.
10/2007
5.0
pest control
  + -1 more
The inspector was very professional and kind. He did a great job and gave us an overview of local bugs we might see in the area since we are new to this location. Although, he did leave some fluid marks on the window sills that will wipe away. We would have appreciated a warning about those since it was a surprise to find them after he left. Overall the service was wonderful and we have not been bothered by any pests since.
Description of Work: An initial visit and complete spray. They sprayed everything from the attic to the crawl space as well as the entire yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

MIKE L.
04/2007
5.0
pest control
  + -1 more
The total experience was great. The technician, Rob Hicks, came as scheduled and did an excellent job. Very knowledgeable and professional. Did a thorough job and did not seem to cut any corners.
Description of Work: Came by to start a quarterly ant treatment program. This was the initial treatment and they will return quarterly. Technician sprayed inside the house and placed some bait in several receptacles throughout the house. This included front porch and screened-in back porch. Trenched the mulch and pine needles around the house and sprayed liquid as well as dry time release chemicals. Also went under house in crawl space and treated area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

STEVE W.
05/2005
5.0
pest control
  + -1 more
VERY PROFESSIONAL TECHNICIANS, AND EXCELLENT INSECT CONTROL.
Description of Work: ROUTINE SPRAYING FOR INSECTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    5738 SUSAN DR STE C, Charlotte, NC 28215

    http://www.actionpestexterminating.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    ACTION PEST EXTERMINATING CO is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ACTION PEST EXTERMINATING CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, ACTION PEST EXTERMINATING CO offers free project estimates.
    No, ACTION PEST EXTERMINATING CO does not offer eco-friendly accreditations.
    No, ACTION PEST EXTERMINATING CO does not offer a senior discount.
    Yes, ACTION PEST EXTERMINATING CO offers emergency services.
    Yes, ACTION PEST EXTERMINATING CO offers warranties.
    ACTION PEST EXTERMINATING CO offers the following services: Residential, commercial, multi-family communities, hotels, providing full service pest control; including standard home crawling pest, termite control, bed bug, K9 bed bug inspection and certifications, rodents, bees, ants, and fleas. We serve the greater Charlotte Metro market. Accredited members of the BBB, Licensed in NC and SC
    ask for details

    Contact information

    5738 SUSAN DR STE C, Charlotte, NC 28215

    http://www.actionpestexterminating.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed