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Acosta Heating & Cooling

4.6(
453
)

Heating and Air Conditioning, Plumbing, Natural Gas Lines,

... +6 more

About us

Since 1972 Acosta Heating & Cooling has been a full service residential and commercial contracting Company. Specializing in equipment Maintenance, Repair and Replacement. Our NATE Certified fully trained service technicians have the latest technology at their disposal to properly diagnose and repair your heating or cooling system. We are dedicated to providing you with superior service, protecting your property and treating you with respect at all times.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Repair- If your home is uncomfortably hot, give us a call! Furnace Repair- We’ll help keep your family warm all winter long. Solar Power Panel installation- Go green with this environmentally friendly option. Programmable Thermostats- An easy option for you to save money year-round by manually regulating your home's temperature. 24-Hour Emergency Service- Did your A/C or heater go out in the middle of the night? No problem! We’ll be there any time, 24/7. Residential & Commercial

Services we don't offer

Plumbing, Fireplaces, Water Heaters, and Duct Cleaning

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6453 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
4%
2
4%
1
7%
Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 301-325 of 453 reviews
AMY P.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
WHILE MY OVERALL EXPERIENCE WAS VERY GOOD -- I AM UNHAPPY THAT I AM STILL HAVING A PROBLEM THIS YEAR THAT I HAD PAID $1500 TO HAVE FIXED LAST YEAR. THEY AGREED TO REPLACE ANY MORE FREON THAT MAY LEAK OUT AT NO CHARGE TO ME, BUT THAT STILL LEAVES ME WITH A PROBLEM I THOUGHT THEY HAD FIXED.
Description of Work: TUNE-UP ON TWO UNITS -- ONE NOT COOLING. WAS TOLD I HAD A LEAK AND THE FREON WAS ALMOST ALL GONE. THIS WAS ON A NEW UNIT THAT ACOSTA INSTALLED LAST YEAR, SUPPOSEDLY TO CORRECT A LEAK PROBLEM ON THE OLD UNIT.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
JANET N.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
WONDERFUL, THROUGH WITH EXPLAINING EVERYTHING. VERY NEAT AND WELL DRESSED.
Description of Work: TUNE UP ON A/C
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY P.
04/2002
5.0
heating & air conditioning/hvac
  + -1 more
AFTER PURCHASING A HOUSE I CONTACTED ACOSTA TO DO A GENERAL SERVICE ON MY HEATING/AC SYSTEM. I PURCHASED A YEARLY MAINTENANCE CONTRACT WHICH WAS VERY REASONABLE. THEY CONTACT ME IN THE SPRING AND FALL TO SCHEDULE A TIME TO PERFORM THE MAINTENANCE. I DON''T HAVE TO REMEMBER TO CALL THEM. VERY PROFESSIONAL AND ON TIME.
Description of Work: GENERAL SYSTEM MAINTENANCE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET G.
04/2002
3.0
heating & air conditioning/hvac
  + -1 more
POOR SERVICE. THE DAY AFTER THE CHECK UP THE FURNACE DIDNT WORK. THEY DENIED ALL RESPONSIBILITY.
Description of Work: SERVICE CHECK AND DIAGNOSE WHY AIR CONDITIONER WAS NOT WORKING
Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$49
RACHEL T.
02/2002
5.0
heating & air conditioning/hvac
  + -1 more
VERY PLEASANT EXPERIENCE. CALLED TO LET KNOW WHAT ON THEIR WAY. REP WAS VERY NICE AND EXPLAINED AND ANSWERED QUESTIONS.
Description of Work: ADDED COOLANT AND IDENTIFIED PROBLEM OF INSUFFICIENT HEATING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ELEANOR S.
01/2002
5.0
heating & air conditioning/hvac
  + -1 more
TWO SERVICE PERSONNEL HAVE VISITED AND BOTH WERE EXTREMELY COURTEOUS AND KNOWLEDGEABLE.
Description of Work: SEMI-ANNUAL SERVICE AGREEMENT.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
MEG AND WILL B.
01/2002
5.0
heating & air conditioning/hvac
  + -1 more
EXTREMELY FRIENDLY AND SERVICE ORIENTED. WILL DEFINITELY USE THEM AGAIN.
Description of Work: REPAIRED HEATING SYSTEM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ELIZABETH K.
01/2002
5.0
heating & air conditioning/hvac
  + -1 more
THE COMPANY SCHEDULED THE TECHNICIAN TO DO THE WORK THE DAY AFTER CHRISTMAS. HE WAS PROMPT AND CALLED BEFORE HE KNOCKED ON THE DOOR, WHICH WAS NICE. OUR SYSTEM WORKED MUCH BETTER AFTER THE MAINTENANCE, BUT THE TECHNICIAN WAS NOT VERY HELPFUL IN EXPLAINING OUR PROBLEM EVEN WHEN WE ASKED.
Description of Work: INSPECT AND PROVIDE MAINTENANCE ON OUR HEAT PUMP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
STARLA C.
12/2001
4.0
heating & air conditioning/hvac
  + -1 more
ONE GUY CAME OUT AND DID REPAIRS, AND STILL HAD A PROB, THEY SENT A SECOND GUY WHO MENTIONED THAT HE WOULD DO SOME RESEARCH TO SEE IF A PART DID NEED TO BE REPLACED, AND IF NOT HE WAS GOING TO COME BACK OUT AND SWITCH IT BACK & DEDUCT THAT COST FOR MEMBER.
Description of Work: REPAIR WORK TO HEATING SYSTEM
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
SCOTT J.
10/2001
5.0
heating & air conditioning/hvac
  + -1 more
FIRST COMPANY TO PROVIDE A REALISTIC APPRAISAL OF NECESSARY REPLACEMENT EQUIPMENT SUITABLE FOR SIZE OF HOME...DIDN''T TRY TO OVER SELL. PRICE WAS VERY FAIR. INSTALLERS WERE POLITE AND EFFICIENT AND CLEAN. DID CALL TO RESCHEDULE ESTIMATE APPOINTMENT AND DAY OF INSTALLATION AT LAST MINUTE. OTHERWISE, VERY HAPPY WITH SERVICES RENDERED.
Description of Work: INSTALLED NEW HEAT PUMP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
DENISE & STUART W.
10/2001
4.0
heating & air conditioning/hvac
  + -1 more
SAID AIR CONDITIONER NEEDED TO BE REPLACED AND 2 YEARS LATER IT IS STILL RUNNING, JUST MADE ME THINK TWICE IF THEY WERE JUST TRYING TO MAKE A SALE. THEY ARE NICE
Description of Work: CHECK UP ON AIR CONDITIONER
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
YVONNE F.
10/2001
5.0
heating & air conditioning/hvac
  + -1 more
NOTIFIED ME OF A RECALL ON THE VENT PIPE AND GAVE ME ALL THE INFORMATION I NEEDED TO CALL.
Description of Work: 2 FURNACES - INSPECTION AND TUNE-UP
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
GEORGE M.
10/2001
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT SALES PRESENTATION. GREAT JOB OF PRESENTING ENERGY EFFICIENT ALTERNATIVES AND WORKING THROUGH THE NUMBERS. FLEXIBLE SCHEDULING WHILE THE INSTALLATION HAD SOME PROBLEMS WITH THE CONTROL SYSTEM, ACOSTA''S TEAM HANDLED THEMSELVES WELL - THEY ESCALATED THE PROBLEM WITHIN THEIR OWN ORGANIZATION AND BROUGHT THE APPROPRIATE RESOURCES TO BEAR. GREAT SERVICE RECOVERY!
Description of Work: REPLACE ORIGINAL HEATING AND AIR-CONDITIONING SYSTEM WITH COMBINATION HEAT PUMP/ GAS FURNACE. INSTALL DAMPER SYSTEM TO REGULATE TEMPERATURE IN UPSTAIRS. INSTALL ELECTRONIC AIR CLEANER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
DEBBIE O.
09/2001
5.0
heating & air conditioning/hvac
  + -1 more
TECH WAS EXCELLENT. INFORMED MEMBER ABOUT CLASS ACTION SUIT ON DEFECTIVE PART ON HER FURNACE. SHE CAN NOW HAVE THE PART REPLACED AT NO CHARGE.
Description of Work: DID ANNUAL CLEANING AND TUNE-UP ON A/C AND FURNACE
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Penny E.
07/2001
2.0
heating & air conditioning/hvac
  + -1 more
THE AIR HANDLER OVERFLOWED AGAIN. MY HUSBAND WENT UP TO CHECK, AND THE PIPE HAD COME APART. IN ADDITION, THE DRAIN PAN WAS TIPPED AWAY FROM THE DRAIN, ALMOST ENSURING ANOTHER OVERFLOW. I WAS PLEASED WITH THE CLEANING THEY DID, BUT NOT THE REPAIR WORK.
Description of Work: OUR AIR HANDLER OVERFLOWED AND WAS CLEANED BY ANOTHER COMPANY. ACOSTA WAS CALLED IN TO SEE IF ANYTHING COULD BE DONE TO PREVENT FUTURE OVERFLOW, AND TO SEE ABOUT COOLING AN UPSTAIRS ROOM
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$325
Richard M.
07/2001
5.0
heating & air conditioning/hvac
  + -1 more
AIR CONDITIONER WASN'T CHARGED AT INSTALLATION (SUPPOSED TO HAVE BEEN DONE AT FACTORY). THEY CAME BACK OUT THE NEXT DAY (SATURDAY)AND FIXED THE PROBLEM. THEY FORGOT TO INSTALL VENT IN OFFICE AS PER CONTRACT AND THEY CAME BACK OUT THE NEXT DAY.
Description of Work: AIR CONDITIONING SYSTEM AND FURNACE INSTALLED. WE DIDN'T HAVE CENTRAL AIR BEFORE.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
NATHAN M.
07/2001
4.0
heating & air conditioning/hvac
  + -1 more
WITH SEVERAL OVER-NIGHT DELIVERY SERVICES IN CHARLOTTE, I FELT 7 DAYS TO GET A PART WAS TOO LONG.
Description of Work: REPLACED CONTROL BOARD. HAD TO ORDER PART
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$425
GLENN B.
06/2001
5.0
heating & air conditioning/hvac
  + -1 more
WOULD RECOMMEND THEM!! ACCEPTED COUPON AS WELL WITH OUT ANY PROBLEM. WILL CALL THEM AGAIN IF NEED BE FIRST.
Description of Work: MAITENANCE CHECK UP ON A/C UNIT
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
06/2001
3.0
water heater repair
  + -1 more
TIP: INSPECT WORK BEFORE THEY LEAVE YOUR HOUSE. HE LEFT AN EXHAUST PIPE TOUCHING SOME WOOD.
Description of Work: INSTALLED 40 GALLON GAS WATER HEATER, REMOVED OLD WATER HEATER
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
AMY P.
06/2001
5.0
heating & air conditioning/hvac
  + -1 more
TY SATTERFIELD WAS OUTSTANDING AT IDENTIFYING AND FIXING THE PROBLEM--EVEN STAYING BEYOND NORMAL WORKING HOURS TO GET OUR AC SYSTEM BACK UP AND RUNNING.
Description of Work: A/C UNIT NOT COOLING. PROBLEM WAS A LEAK AT THE AIR EXCHANGER WHICH WAS NOT PROPERLY SOLDERED -- PROBLEM WAS CORRECTED AND UNIT REFILLED WITH FREON.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
DAVID S.
06/2001
5.0
heating & air conditioning/hvac
  + -1 more
TECH WAS IN A WRECK IN ROUTE TO MAKE SERVICE CALL. ACOSTA QUICKLY NOTIFIED US AND RE-SCHEDULED. GOOD INITIAL FOLLOW-UP CALL ON SOME POTENTIAL RE-WORK ON DUCT WORK; HOWEVER, SALES REP. HAS FAILED TO FOLLOW-UP ON DOING THE SURVEY TO GIVE US A QUOTE.
Description of Work: START A TWICE PER YEAR PM PROGRAM FOR HVAC UNIT. INITIAL PRICE IS FIRST 3 VISITS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
NANCY B.
04/2001
5.0
heating & air conditioning/hvac
  + -1 more
VERY IMPRESSED WITH SERVICE TECH'S SKILLS AND MANNERS. ALSO PERSON WHO SCHEDULED APPT WENT OUT OF HER WAY TO SCHEDULE REPAIR AND MAINTENANCE-CHECK TOGETHER TO AVOID 2 TRIP CHARGES AND TO MAKE APPT CONVENIENT FOR ME; SHE THEN CALLED ME AT WORK WHEN SERVICE TECH WAS ON HIS WAY SO I COULD LEAVE WORK TO MEET HIM.
Description of Work: THERMOSTAT SET AT 75 DEGREES; TEMP IN HOUSE 65 DEGREES. ALSO REQUESTED HEATING/AIR MAINTENANCE CHECK. REP COMPLETED WORK AND EXPLAINED SERVICE/MAINTENANCE CONTRACT PROGRAM FOR $189 WHICH COVERED REPAIR JUST PERFORMED AND 2 FUTURE MAINTENANCE VISITS. VERY REASONABLE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Janet H.
03/2001
1.0
heating & air conditioning/hvac
  + -1 more
CALLED FOR EMERGENCY SERVICE AND WAS TOLD THE NIGHT TECH WOULD CALL BACK. HE NEVER CALLED. MY HOUSE WAS FREEZING AND I HAD TO CALL SOMEONE ELSE.
Description of Work: CALLED FOR SERVICE
Rating CategoryRating out of 5
responsiveness
1.0
LUCY M.
02/2001
5.0
heating & air conditioning/hvac
  + -1 more
VERY NICE PEOPLE. HOWEVER, THEY DID MISS SOME PROBLEMS WHICH JON HORN PICKED UP.
Description of Work: HEATING/ COOLING SYSTEM INSPECTION CONTRACT
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LAURA S.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
THE INSTALLERS DIDNT SAY MUCH, BUT THEY SHOWED UP ON TIME AND DID A GOOD JOB. OUR FURNACE WAS NOISIER AFTER THEY LEFT, SO WE CALLED THEM. THEY CAME OUT AND FOUND A PIECE OF INSULATION ROLLING AROUND THE BLOWER AND SOLVED THE PROBLEM IN 10 MINUTES. THE STAFF IS PERSONABLE AND INFORMATIVE. A JOB WELL DONE FOR SURE
Description of Work: REMOVED AND REPLACED AN OLD GAS FURNACE AND INSTALLED DIGITAL CONTROL SYSTEM FOR IT
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,995

Contact information

3915 Stuart Andrew Blvd, Charlotte, NC 28217

http://www.acostainc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Natural Gas Lines,
Gas Logs,
Chimney Repair,
Air Duct Cleaning,
Water Heaters,
Fireplaces,
Solar Panels

FAQ

Acosta Heating & Cooling is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Acosta Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Acosta Heating & Cooling does not offer free project estimates.
Yes, Acosta Heating & Cooling offers eco-friendly accreditations.
Yes, Acosta Heating & Cooling offers a 5% senior discount.
Yes, Acosta Heating & Cooling offers emergency services.
Yes, Acosta Heating & Cooling offers warranties.
Acosta Heating & Cooling offers the following services: Air Conditioning Repair- If your home is uncomfortably hot, give us a call! Furnace Repair- We’ll help keep your family warm all winter long. Solar Power Panel installation- Go green with this environmentally friendly option. Programmable Thermostats- An easy option for you to save money year-round by manually regulating your home's temperature. 24-Hour Emergency Service- Did your A/C or heater go out in the middle of the night? No problem! We’ll be there any time, 24/7. Residential & Commercial
Plumbing, Fireplaces, Water Heaters, and Duct Cleaning

Contact information

3915 Stuart Andrew Blvd, Charlotte, NC 28217

http://www.acostainc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day