Acosta Heating, Cooling & Electrical

THE SERVICE WE RECEIVED FROM ACOSTA WAS GREAT. THEY WERE HERE WITHIN A FEW HOURS OF MY CALL AND THE SERVICE TECH WAS VERY HELPFUL & FRIENDLY. I WOULD DEFINITELY CALL THEM FOR FUTURE SERVICE.

THE TECHNICIAN TOLD ME THAT A PANEL WAS FRIED. I CALLED AT MIDNIGHT AND SOMEONE CAME OUT AT 5 AM. HE TURNED A SWITCHED AND THE HEAT WENT BACK ON. I COULD NOT UNDERSTAND HOW SOMETHING COULD BE FRIED BUT NOW WORKS. HE SAID HE MADE AN ERROR AND IT WAS OK NOW. AS SOON AS HE LEFT THE HEAT STOPPED WORKING. THE MAN REFUSED TO RETURN MY PHONE CALLS TO REPAIR THE PROBLEM. SOMEONE ELSE CAME OUT AND TRIED TO FIX THE PROBLEM BUT NEW PART WAS REQUIRED.

WHEN OTHER COMPANIES ADVISED THAT I REPLACE MY TRANE HEAT PUMP, THE SALES PERSON FROM ACOSTA IMMEDIATELY CALLED IN HIS SERVICE CREW INSTEAD. TRANE''S ARE BUILT TO LAST DECADES IF SERVICED PROPERLY AND THE FIX ($350) WAS MUCH LESS THAN AN UNNECESSARY NEW UNIT ($3500). HOW OFTEN DO YOU FIND COMPANIES PASSING UP ON $3000 TO DO THE RIGHT THING?!?

INCREDIBLY IMPRESSED WITH THE SERVICE PERSON AND THE COMPANY AS A WHOLE.

ACOSTA WAS VERY EASY TO DEAL WITH. I WAS ABLE TO GET AN APPOINTMENT QUICKLY, THE TECHNICIAN CALLED BEFORE COMING AND ARRIVED AS SCHEDULED. WE COULD NOT FIND OUR ACOSTA COUPON WHEN THE TECHNICIAN WAS HERE, BUT WE MAILED IT IN LATER AND ACOSTA RESPONDED IMMEDIATELY WITH A CHECK FOR THE AMOUNT OF THE COUPON.

THEY ARE ALWAYS ON TIME AND I HAVE A CONTRACT WITH THEM. IF ANYTHING GOES WRONG I GET PRIORITY SERVICE AND EVERYTHING IS GUARANTEED FOR A YEAR.

SHOPPED AND THEY HAD THE BEST PRICE. THEY WERE ABLE TO REPLACE A UNIT A UNIT IN A CRAWLSPACE WITHOUT A LOT OF EXTRA COST. THEIR SERVICE PERSON WAS ABLE TO SHARE HIS PRACTICAL EXPERIENCE IN WAYS THAT WERE VERY HELPFUL TO US.

THEY WERE PROMPT, RESPONSIVE. HE WAS HERE WITHIN 2 HOURS. THEY WERE VERY NICE. HE WAS VERY PERSONABLE, HE GAVE MY DOG A DOG BISCUIT.

THEY WERE GREAT AND QUICKLY FIXED IT.

HEAT WENT OUT ON A VERY COLD DAY. CALLED ABOUT 2PM AND WAS PROMISED THEY WOULD BE THERE BY END OF DAY. NO ONE SHOWED. CALLED AGAIN AND THE ANSWERING SERVICE PAGED SERVICE REP WHO NEVER CALLED. FROZE ALL NIGHT. DO NOT USE THIS COMPANY

REPAIR TECH STAYED ON JOB (IN COLD RAIN) UNTIL TROUBLE WAS LOCATED AND FIXED.

THE EQUIPMENT IS WORKING FINE AND THE INSTALLERS WERE NICE. THERE WERE SOME MINOR PROBLEMS THAT CAME UP AND THEY TRIED THEIR BEST TO RESOLVE THE PROBLEMS. EVEN THOUGH THEY MADE MISTAKES THEY WERE VERY CONCERNED THAT I WAS SATISFIED. THEY TRIED TO MAKE IT RIGHT.

THEY WERE VERY PROMPT. CAME WITHIN THREE HOURS OF MY CALL. HE EVEN DID A LITTLE EXTRA AT NO CHARGE. HE TIGHTENED UP CONNECTIONS ON HOT WATER HEATER. VERY REASONABLE PRICING.

VERY NICE, DID MANY DIFFERENT AREAS OF WORK, DID SOME SMALL ITEM AS A FAVOR

HE WAS VERY GOOD ABOUT TELLING ME EVERYTHING THAT NEEDED TO BE DONE AND WHY. THAT WAS COMFORTING. WITHOUT MY ASKING HE EVEN CLEANED OUT THE AREA. THERE WAS A LITTLE MISUNDERSTANDING, HOWEVER AND I PROBABLY WON'T HIRE THEM AGAIN.

MINOR PROBLEMS WITH COMMUNICATION WITH NEW SALES REP,

FROM THE SALESMAN TO THE INSTALLERS - ALL WERE COURTEOUS, VERY THOROUGH, AND CONSIDERATE OF OUR PROPERTY.

THE COMPANY THAT INSTALLED A/C UNIT 2 YEARS AGO DID POOR WORK. ACOSTA CORRECTED THE PROBLEM (COPPER COIL NEEDED INSULATION, PVC PIPE JOINT WAS COMING APART). COMPANY RESPONDED WITHIN 1 1/2 HOURS OF INITIAL CALL. VERY PROMPT, COURTEOUS, EFFICIENT. I USED MY ANGIE''S LIST COUPON, WHICH COMBINED WITH THE EXCELLENT WORK, MADE THIS EXPERIENCE EASIER. I WILL USE THIS COMPANY AGAIN, NO DOUBT ABOUT IT. VERY IMPRESSED.

I INCLUDE THESE FOLKS BECAUSE THEY ARE STELLAR. I APPLAUD THIS COMPANY AND WOULD RECOMMEND HIGHLY TO ANYONE NEEDING SUCH SERVICE. I THINK ACOSTA DESERVES A HUGE AWARD FOR GOING ABOVE AND BEYOND!!!

INSTALLED ENTIRE SYSTEM IN ABOUT TWO DAYS. VERY PROMPT AND COURTEOUS.

THEY WERE RESPONSIVE. THEY WERE PROFESSIONAL AND POLITE AND VERY QUICK.

HIGHLY RECOMMEND THIS SERVICE - PROFESSIONAL AND RELIABLE.

THEY WERE REAL QUICK IN INSTALLING THE AIR CONDITIONER AND DID A VERY THOROUGH JOB.

YOUNG MAN WAS IN MY DRIVEWAY WHEN I GOT HERE AT 2:55PM --HE WAS SUPPOSED TO BE HERE AT 3 PM-INTRODUCED HIMSELF-VERY COURTEOUS AND MOST HELPFUL-VERY GLAD I CONTACTED THEM-WOULD RECOMMEND THEM HIGHLY

THE SALES REPRESENTATIVE WE WORKED WITH WAS RELATIVELY NEW AND MADE SEVERAL ERRORS IN PROCESSING THE ORDER. THE COMPANY TOOK OVER AND REALLY BENT OVER BACKWARDS TO MAKE EVERYTHING RIGHT AND MAKE SURE WE WERE PLEASED.