ACCU-DRY WATER/MOISTURE CONTROL

Did work on time, showed up when asked, kept us informed of work.

They did an excellent job for us. They did everything that they promised. They did it on time and came back and checked. They were polite. All the employees were great. They did what they said they would and made sure it was done the way we liked it. They were just amazing. All I can do is rave about them. It was the best experience I've had in a long time. I have recommended them to friends, and I'm not one who recommends very easily. We would absolutely use them again.

Called to schedule an appointment with Tim Hodges. After some re-scheduling due to personal conflicts, Tim was able to arrive at my residence and evaluate the damp crawl space. However, even though Tim promised an estimate the next week, I never received it. It took my time to call back and ask about it and was (once again) promised the estimate. Nearly a month has gone by and i still I haven't seen it. Throughout my conversations with Tim, there was always some underlying "personal" reason he didn't meet his commitments. I understand personal challenges, but Accu-Dry should not make commitments until these are resolved. My time is valuable too.

We haven't done anything with it. They were professional. It is a high dollar project and we haven't decided how we want to do it.

We asked for a quote to fix a problem area in our basement. He took WAY too long & he wouldn't address the problem i called about, just kept insisting that I use a white barrier product that he sells to replace our current crawlspace barrier even though we have had no problem with our current barrier & that was nowhere near the problem that we called about. I asked him to please give me a quote without the barrier since we did not need it. He rolled his eyes at me. When he sent the quote, he DID include the barrier & when I emailed him to please requote it as I had asked, he never responded. He was a complete & total waste of time. The price may have been reasonable without the barrier, but the barrier issue was really expensive, unnecessary, and it was I was very clear with him that we did not want it. Since he would not requote it, of course he did not get the job.

Tim's four-man team led by supervisor and extremely diligent worker, Ronnie, installed the system in approximately seven days. Any other company most likely would have taken three times that. I have rarely seen men work so hard and so competently. Each night I was able to observe their progress and I was always extremely impressed. Ronnie and his team were a delight. They were great workers and great people; my wife and I enjoyed having them in our home. Everything was done as advertised and as promised. The team cleaned up every night and protected our property as if it were their own. Ronnie answered all my questions and went the extra mile to make us happy. As an example, I asked for a center surface drain and a drain for a dehumidifier and the team did that and added two additional drains. Essentially, this company wants to say "yes" when other companies would most likely want to say "no." My wife and I bought this home two years ago and were very disappointed when we discovered the water problem. However, now that AccuDry has done their work, my wife and I rest assured that the problem has been solved and solved very well. We feel confident that we can use the basement without fear of any future water damage. That's a great feeling to have. Thanks, Tim, Ronnie, and company!

Tim and his crew did a fantastic job! I can't say enough about the character of these gentlemen! Some of the nicest people I have met in a long time. The workmanship was excellent. They did their very best to keep us from being inconvenienced. They moved the furniture, covered everything in plastic and did not leave one single evening without cleaning up first. I think they even left my yard looking better than when they started! The job took a little over a week and it was unbelievable how much they did in that short time. I must mention that while they were here I needed to put a sleeper sofa in a van to take to my son in college and the guys put it in for me!! They insisted! Such nice people and hard reliable workers.

I was very pleased with the work that was done. The owner, Tim Hodges, is very personable and easy to work with. He initially proposed a lot more work than I ultimately accepted but was very gracious when I declined the french drains, full encapsulation and joist cleaning, I spent less than half the price of the original proposal but am very happy with the result. The aim was to dry out a very damp crawlspace that was actually raining condensation from the insulation and floor joists. No attempts at increasing ventilation had helped in the past. I have an inexpensive humidity meter (can't remember the proper term for that) that I placed in one of the problem areas of the crawlspace after the job was done last year. The humidity hasn't risen above 49% all summer and it feels cool and comfortable when I enter the space. No condensation. There was a musty smell that creeped into out guest bathroom last summer after the crawlspace was sealed. Tim said the joist cleaning would have taken care of that. This summer the smell has resolved on its own. I called Accudry back to pipe off another downspout this summer when I had new gutters installed. Tim sent one man (Ronnie, I think) to do the job and he did great! He had to take up some stones from my flagstone walk and dig through large and small Oak roots for 4 hours but he said "I'm going to win" and he did. He had a great sense of humor and kept his composure even on a 95 degree day in July. The pipe works perfectly and he put everything back together and cleaned up as well as I would have. (That is a compliment: I'm very picky). I'll call them again if I have water/drainage problems.

It went well. He told me the problem was not serious and to get a humidifier. While he could have charged me for work I didn't need, he operated with integrity. I would recommend him and would use him in the future given the opportunity.

It was excellent. They were on time and did the work very well and professionally.

Our Accu-Dry experience was wonderful. Having never had a crawlspace we were really dependent on getting honest and accurate information regarding a wet crawlspace. Tim met those requirements. He was very knowledgeable and patient with all of our questions and concerns. We really appreciated the fact that he worked with us--our time line, and our budget. The crew that worked at our home was on time, neat , and professional. I would highly recommend the services of Accu-Dry.

I met Mr. Hodges at the house and accompanied him as he examined my crawl space. He talked at length with me afterwards and later faxed a detailed proposal. After examining the proposals from several companies, I decided another company could best meet my needs at the present time due to their proprosal being closer to what I envisoned for my crawl space and budget.

See above. Tim and his crew laid out the work plan and kept me advised of progress. I will recommend Accu-Dry to others..

They were informative and very competent

I thought Accudry earned their money. I consider their solution to my crawlspace problems far superior to other contractors I consulted. The only minor problems I had was that they cut my sprinkler system in several places and my telephone landline. I consider these incidents as unavoidable due to the amount of digging they did. The owner of Accudry is very easy to work with and is very interested in having satisfied customers. I believe he offers the best materials and workmanship available.

They were very good. Very professional. They were very thorough in their examination during the quoting process. They are very responsive as well.

When Tim made his proposal to take care of the flooding, he answered all the many questions I had. I was especially impressed that he carefully tailored the solution to my particular situation. He and his crew were always punctual and professional and cleaned up when they finished. Since Accu-Dry completed their work, the water flows through the pipes and away from the house, and the basement/crawl space has remained dry. Accu-Dry has done an excellent job.

The experience with ACCU-Dry Water/Moisture Control was fine. A person came to check and he sat down with me to tell what his company would do to solve the problem. He was not going to do some things which another company offered to do for the same price so I went with the other company.

Tim and his crew did excellent work! They were very professional and completed everything just as they said they would. The best part was that they were able to complete my job so quickly. Tim and his crew are all great people and a pleasure to work with. They really go above and beyond. For example, they fixed my crawl space door and installed new vents without me asking. I highly recommend Accu-Dry. The quality of their work is great!

I was very pleased with Accu-Dry and the owner, Tim Hodges. He was very nice, professional, and thorough. I initially got a quote from him in in 2009, but did not proceed with the project until 2010. When we called him, he remembered us and came out again to look at the problem. While we did not like the initial plan he proposed (because we weren't sure if it would address the problem) he was very flexible and offered other solutions at the same cost. His team arrived on time and were a pleasure to have around. They also were very meticulous and did not rush the job. Best of all, the cleaned up very nicely. The yard actually looked better when they were done! My only complaint is that it took a while to get the quote both in 2009 and 2010 (around 1-2 weeks I believe). I think the responsiveness could be faster, but I can understand that this can be a challenge for small businesses. Also, I really wanted to have a utility locator company called (which is free and required by law) before they began digging. I expressed this to Tim, but I think he was eager to start the work and the locator company was never called which was disappointing. He did however come out and supervise the project and looked all around the house to ensure that they would not bother anything underground. I trust that he would not have started digging if he wasn't sure. The guys did accidentally cut a buried orange cable but no one could figure out what the cable was for so we have just ignored it. All in all, I was pleased with Accu-dry and would definitely use them again in the future. I liked the work and they were really trustworthy.

Tim did an excellent job. He and/or his crew were always on the job when expected and everything went according to plan. I chose him because of his professionalism and attention to detail even though he was not the low bidder. He was willing to work with me to arrive at a scope of work that he could guarantee and that would fall within my budget. I would definitely recommend him to anyone.

It went really well at first. The owner is extremely nice and so are the workers. They did everything they said they would but had never done this type of work before. They typically do basements. They made several mistakes such as not getting the gutter downspouts level with the terrace and they were marked where to be cut. They left several pipes going through the house unsealed and we had to correct that ourselves. He was very nice at first, but as problems arose, as they generally do, the owner seemed to grow less patient and professional. He ended up refusing to come back to fix the problems above and cut off excess tar paper in one area. We owed him $400 more and he told us after several phone calls that he simply wasn't coming back, he was done. We had to finish the work ourselves. The problem is that he could have said it would cost more or offered other solutions, but he didn't try to. He just sort of got fed up and quit, which put us in a bind. He never really was ugly about it, but just wouldn't finish the project. I still don't feel 100% confident that the money we spent will actually prevent water issues since he seems so unsure of himself and the project. He also installed a gutter system using 8in PVC and did a good job with that. I really think he would be fine in a basement where he specializes, but I wouldn't get him to do any more exterior waterproofing. He did tell us upfront that this was not his specialty, but I figured how hard could it be? My advice would be to use him for basements, but don't pay him a bunch of money until the project is completed. If we would have held out more money he probably wouldn't have quit when he did.

They came when they said they were coming and finished when they said they would. They were also very pleasant the whole time. We would use them again.

I was very pleased with ACCU-Dry's professionalism, particularly when compared with some other contractors. Keep up the good work. Time Hodge came to look at my problem when he said he would and the work was done when he said it would be done. An additional wall patch was needed. Definitely give ACCU-DRY a chance to bid on your job.

The workers arrived promptly and frequently worked through lunch. They even came to work one Saturday. They were very professional and cleaned up after themselves each day. Sod was replaced and reseeded where they had to run pipe outside. Telephone calls were returned promptly. Tim and his crew seemed to know what they were doing and to take pride in doing a professional job.