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ACCENT GLASS INC

Glass and Mirrors, Doors, Kitchen and Bath Remodeling

About us

FAMILY OWNED & OPERATED. 8 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. ADDITIONAL CONTACTS: MIKE MOORE AND SYLVIA SETZER.

Business highlights

35 years of trusted experience

Services we offer

COMMERCIAL AND RESIDENTIAL, CUSTOM GLASS & MIRRORS, ANTIQUE MIRROR, SIDEVIEW MIRROR REPLACEMENT, INSULATED GLASS, CUTTING, BEVELING, FRAMELESS TUB, FRAMELESS SHOWER ENCLOSURES, STOREFRONT, FURNITURE TOPS, COVERS, CUSTOM FRAMING OF MIRRORS, SPECIALTY GLASS FOR KITCHEN CABINET AND RECYCLING, MIRROR OR GLASS(CUTTING DOWN TO NEW SIZE OR SHAPE), ANTIQUE MIRROR FOR WALLS, FRAMES AND FURNITURE, CUSTOM MADE FRAMED & ROSETTE ANTIQUE MIRRORS.

Services we don't offer

GLASS BLOCK, STAINED GLASS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.987 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 87 reviews

Tamara L.
03/2011
5.0
glass repair
  + -1 more
The people at Accent were prompt, curteous, and a pleasure to work with. I was able to place the order over the phone, and the shelves were ready within about a week. The shelves turned out exactly as I was hoping.
Description of Work: Accent Glass made 5 glass shelves to my exact dimensions, to go inside a display cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ACCENT GLASS INC
Thanks so much for your postive response....as always, they are more than appreciated!!

JOE C.
01/2011
5.0
glass repair
  + -1 more
Accent was good and prompt. I told them what I wanted and asked them for advice.
Description of Work: I bought a big plate glass mirror over a vanity from Accent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACCENT GLASS INC
We appreciate every single positive response...as it is always our goal to bend over backwards for our customers....and do what is needs to get the job done correctly. Thank yoo!!

KATE S.
01/2011
5.0
glass repair
  + -1 more
Excellent. I just placed the glass on the cabinet top, and it fits perfectly - which means the measurements I gave them were accurate and they cut the glass accurately.
Description of Work: To use the cabinet from the built-in sewing machine with my new table-top machine, I needed to cover the hole that had housed the old machine. I was looking for a plastic (Plexiglas, Lucite, something in that line) cover, but when I described what I was doing, they suggested glass. Plastic might eventually sag over the hole, but glass won't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from ACCENT GLASS INC
We appreciate the Members' comments....we really did try to meet her needs....she is a really nice customer...who took the time out of her day to write something positive....Thank you!!

Charmie G.
01/2011
5.0
glass repair
  + -1 more
John suggested a way to frame the mirrors that was cheaper and more attractive than what I had in mind. The result was excellent. He was on time, meticulous with measurements and easy to work with. I would definitely use this company again.
Description of Work: I had two large bathroom mirrors replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from ACCENT GLASS INC
Member.....Thank you so much for your positive report, as we always try to give options to our customers...especially, if it is going to save them some money. Thanks again!!

Loran B.
12/2010
5.0
glass repair
  + -1 more
They did a great job. The price was fair and the door is beautiful. They were easy to deal with and came out when I asked them to. They delivered the goods when they said they were going to deliver them. It took about an hour for the installation and the installation was fantastic, it looks beautiful.
Description of Work: We used Accent Glass to put in a glass shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$852

Response from ACCENT GLASS INC
Thank you....Member for your positive report...we hope that we can do business with you again. Please come to our showroom to see the many things that we do...it would surprise you. Oh, and pick up one of our special business cards....:) Again, Thank You for your business!!

CAROL H.
12/2010
5.0
glass repair
  + -1 more
It was two separate jobs. The quality of the work was very good and they were competitively priced. They were very responsive in terms of when they would do the work and when it would be done. We were very pleased with their timeliness.
Description of Work: We used Accent Glass to do a shower door for a major renovation. On another occasion they did a tabletop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from ACCENT GLASS INC
Member......Thank you for your postive report on our work. It is sooo good to hear good remarks about the thngs that we do, and we appreciate you taking the time out of your day to do a report. If you ever get any chips on the edge of your furniture cover, please think about bringing it back...to get those chips smoothed over. Thank again!

Lou B.
11/2010
5.0
window tinting
  + -1 more
They were good and did an excellent job. They were on time and very efficient, and their quality was excellent. We had researched the price and we thought that it was good. We picked them to be our top people. We would use them again in the future if necessary.
Description of Work: We used Accent Glass Inc to tint our glass in the backyard where the sunlight comes in in the morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip R.
06/2010
5.0
replacement windows
  + -1 more
They were prompt and did the job nicely.
Description of Work: We had them replace our windows and put in a new counter top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CONSTANCE T.
05/2010
5.0
glass repair
  + -1 more
They did a great job. When we had some issues with the door after the install they responded quickly to fix the problem.
Description of Work: Replaced shower doors with frameless glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ANGELA J.
05/2010
5.0
glass repair
  + -1 more
Went with the thicker glass and upgraded the hinges. They were great. They emailed me the quote after coming our and measuring. They also left me a brochure to browse while I was waiting for the quote and deciding on the hardware. They came within the time they said they would (5 -7 business days I think). They installed it, cleaned up after themselves and left. The guys were courteous and professional. I would absolutely use them again. And again.
Description of Work: Installed floor to ceiling glass in a very large shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jacqueline N.
04/2010
5.0
glass repair
  + -1 more
Good job. Not a big job, but they were professional and timely.
Description of Work: Put two coverings on the side panels of glass adjacent to the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAMIEN E.
02/2010
5.0
glass repair
  + -1 more
This was a truly excellent company to deal with. The measure was prompt, and they were willing to work with a homeowner that liked to do their own tiling! The price was competitive, and the work was all performed punctually. The guys who did the installation were meticulous about trying to get everything perfect, even though, as many of us know, not much in any house is actually square. They had a minor problem with an inaccurate hole location on the tempered glass, but they reordered the problem piece and reinstalled quickly. The work was on time, on budget, and everything was left clean and neat. This company will be my go-to. I've done lots of home projects but this company makes my list as one of the best,
Description of Work: Measured and installed 3 frameless glass walls including shower door, for 48 x48 custom shower which required some notching for ledge edges, good quality back to back towell bar, hinges, and brackets, 2 large square wall mirrors over the vanity, 1 large irregular wall mirror, and two tall mirrored pieces for cupboard doors, as well a mirrored piece to back an arched wall niche.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

WILLIAM R.
02/2010
5.0
glass repair
  + -1 more
They did a really nice job. It was installed as scheduled and looks great.
Description of Work: Installed Neo-Angle shower enclosure. Oil Rubbed Bronze with towel bar on door. Glass is 3/8 " tempered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,386

Rolf K.
09/2009
5.0
glass repair
  + -1 more
Accent Glass is fabulous. The shower inclosure turned out just perfectly. Everyone in the shop is very friendly and helpful. They always know what they are talking about and they have been able to make a lot of good suggestions. The prices are always very competitive. I have always received super service from them.
Description of Work: Accent Glass Incorporated has helped me with many projects. The most recent project that they helped me with was a glass shower inclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

CINDY W.
08/2009
5.0
glass repair
  + -1 more
I was quoted $199.70 to replace the glass table top. As this was the lowest bid I received, I took the table in to have the top replaced. Sylvia then called me to say thay had found a glass table top replacement for $139. Needless to say, I was very pleased with the lower price and asked her to proceed. I subsequently picked up the table top and it looks great!
Description of Work: Replaced a glass top for a 48" round patio table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

SCOTT & CAROL S.
04/2009
5.0
glass repair
  + -1 more
I took 2 trips but the door now works good as new.
Description of Work: My shower door was not closing properly. They ended up needing to replace gaskets and reset the door into place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SAM F.
02/2009
5.0
glass repair
  + -1 more
Great. They took extra care in removing the stops so there would be little or no damage. A stop did break and they replaced it by having one made since the door was ca old they couldn't find a matching stop. Everyone was very professional and punctual. We are hiring them again to fix an exterior door at our daughter's house.
Description of Work: Replaced glass in three exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thomas G.
12/2008
1.0
glass repair
  + -1 more
We had a complete master bath remodel done. Accent Glass installed a 3/8" clear tempered glass panel 34"x78" in our shower for $861.00 on Aug. 21. Then on Nov. 6 they installed a mirror over the vanity for $288.00. Our bath was completed by December. After a few showers I noticed the travertine tile pencil strips next to the glass had chipped. This was caused by the glass being installed right up against the tile. The glass should have been centered in the groove the tile man cut out but it was all the way to one side leaving a 1/4" gap on the other side. Accent Glass said they were not responsible for the chipped tile and would not pay for its repair. The only time the glass was touched was when I squeegeed it after each shower. The cause of the chipped tile is obvious to anyone who has seen it. I would not recommend Accent Glass to anyone because they will not take responsibility for any damages they may cause in your home. I am very lucky that this is not an expensive repair because Accent Glass will not step up and do what is right by their customers.
Description of Work: Installed a glass panel in a shower and a mirror over the vanity.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,149

Response from ACCENT GLASS INC
IN RESPONSE TO THE MEMBER'S COMPLAINT: WE INSTALLED THIS FREE-STANDING SHOWER PANEL IN AUGUST AND WAS PAID FOR WITH A CHECK ON AUGUST 21ST, 2008, AND THEN OVER THREE (3) MONTHS LATER WE GET A COMPLAINT THAT THE GLASS BROKE THE TILE. THIS PANEL WAS DESIGNED TO KEEP WATER IN ONLY. IT WAS NOT DESIGNED FOR SOMEONE TO PLACE THEIR HANDS ON IT TO BALANCE THEMSELVES. THE PANEL WAS SET WHERE IT WAS DESIGNED TO BE. AFTER THE PRESSURE WAS APPLIED TO IT BY SOMEONE, IT SHIFTED OUT-OF-CENTER. WE SENT A TECHNICIAN TO CONFIRM THAT THIS IS WHAT HAPPENED. AFTER OBSERVING, THERE WAS A LARGE 1 1/2" SPLINTER OF TILE TAKEN OUT. GLASS DOES NOT BREAK TILE, UNREASONABLE PRESSURE DOES. AFTER OVER THREE (3) MONTHS OF USE, TO CALL AND DEMAND THAT WE PAY FOR A REPAIR WE WERE NOT RESPONSIBLE FOR IS UNREASONABLE. WE ALWAYS RESPECT AND HONOR OUR COSTUMER'S CONCERNS, BUT WE CANNOT TAKE ON SOMEONE ELSE'S MISTAKE AND BE TOLD WE WILL RECEIVE A BILL AND PAY FOR IT AFTER OVER THREE MONTHS OF USE. BEFORE THIS, THERE WAS NOTHING BUT COMPLIMENTS AND THEY EVEN ASKED US TO INSTALL A NEW MIRROR IN LATE NOVEMBER AS WELL. OBVIOUSLY, UNTIL SOMEONE PRESSURED THE GLASS AND THE TILE BROKE, THE CUSTOMER WAS PLEASED WITH OUR WORK. WE ARE NOT PLEASED WITH SOMEONE QUESTIONING AND SPEAKING ABOUT OUR CHARACTER AND RESPONSIBLITY WITHOUT GIVING ALL THE DETAILS. THANK YOU.

JAMES G.
11/2008
5.0
glass repair
  + -1 more
The experience could not have been easier. We called Accent Glass, gave them the measurements and picked up the glass withing a week.
Description of Work: Accent Glass made 12 pieces of glass to cover the shelves of a bookcase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

LAURIE S.
08/2008
5.0
glass repair
  + -1 more
I originally tried to order custom mirrors from a frame store. They quoted a high price, claiming that the glass companies charge them much more for custom sizes. So I went directly to the glass company, and saved about 50 percent. I simply called Accent with the dimensions I wanted, and the mirrors were ready for pick up within 48 hours. They are very friendly and helpful, even providing me with hanging brackets at no charge. The "B" for quality is because of a small chip in one corner of one mirror. I did not discover it until I got home, and I did not ask them for a replacement. Overall, great experience at a good price.
Description of Work: Accent made two custom beveled mirrors for us, based on the dimensions I requested.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOAN H.
08/2008
5.0
glass repair
  + -1 more
I would give them an A minus, because the bevel in the glass was slightly larger than on the piece I provided. No one has noticed. They were fast and friendly. But they didn't make a note of their quote. I had to tell them the price. But, I would use them again. I really liked them.
Description of Work: They had to match missing glass for a curio cabinet door and install it into the wood frame, also made a glass shelf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARY K.
07/2008
5.0
glass repair
  + -1 more
They were efficient, the main thing was that when they were installing the mirror, a small crack was made, normally I would ignore such a thing, but they insisted on replacing it and did so for no charge.
Description of Work: They came to my house and installed a mirror in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
07/2008
5.0
glass repair
  + -1 more
They are to give me a good price and always provide options for me to choose from. I feel like I can trust them. I have been using them for years. I would recommend them.
Description of Work: They cut a piece of glass to fit my table top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JANICE AND KENNETH H.
05/2008
5.0
replacement windows
  + -1 more
Everything was good. The price was good and it was prompt.
Description of Work: They replaced a storm window that was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

JAMES G.
04/2008
5.0
glass repair
  + -1 more
The entire experience was very pleasant. We called them with the measurements; they called back with a quote; and then two days later they called back to tell me the work had been completed. One of the pieces was too small, and even though I openly admitted that I was not sure if the error was theirs or mine, they replaced that piece free of charge.
Description of Work: Accent Glass cut class tops for a desk, a coffee table, and a side table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

4031 SOUTH BLVD, Charlotte, NC 28209

www.accentglassinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Doors,
Kitchen and Bath Remodeling

FAQ

ACCENT GLASS INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

ACCENT GLASS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ACCENT GLASS INC offers free project estimates.
Yes, ACCENT GLASS INC offers eco-friendly accreditations.
No, ACCENT GLASS INC does not offer a senior discount.
No, ACCENT GLASS INC does not offer emergency services.
Yes, ACCENT GLASS INC offers warranties.
ACCENT GLASS INC offers the following services: COMMERCIAL AND RESIDENTIAL, CUSTOM GLASS & MIRRORS, ANTIQUE MIRROR, SIDEVIEW MIRROR REPLACEMENT, INSULATED GLASS, CUTTING, BEVELING, FRAMELESS TUB, FRAMELESS SHOWER ENCLOSURES, STOREFRONT, FURNITURE TOPS, COVERS, CUSTOM FRAMING OF MIRRORS, SPECIALTY GLASS FOR KITCHEN CABINET AND RECYCLING, MIRROR OR GLASS(CUTTING DOWN TO NEW SIZE OR SHAPE), ANTIQUE MIRROR FOR WALLS, FRAMES AND FURNITURE, CUSTOM MADE FRAMED & ROSETTE ANTIQUE MIRRORS.
GLASS BLOCK, STAINED GLASS.

Contact information

4031 SOUTH BLVD, Charlotte, NC 28209

www.accentglassinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed