ACC Plumbing and Backflow LLC

Drain Cleaning, Sewer Cleaning, Natural Gas Lines,

About us

With decades of hands-on experience, ACC Plumbing and Backflow stands out for its deep-rooted knowledge and commitment to excellence. As a family-owned business, we bring a personal touch to every project, ensuring that each job is completed to the highest standards. Our comprehensive offerings include general plumbing, drain cleaning, backflow prevention, and commercial services, all performed with meticulous attention to detail.

Business highlights

Black Owned & Operated
Minority Owned & Operated
Family Owned & Operated

Services we offer

Service Calls, Plumbing Inspections, Diagnosis, Bathroom and Kitchen Sink Installation, Re-piping, Pipe thawing, Shower Head Replacement, Toilet Repair/Installation/Replacement, Sink Trap Drain Replacement, Garbage Disposal Replacement, Water Line Repair, Spigot/Outdoor Hose Faucet Installation, Drain Cleaning

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10 %



Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Photos of past projects

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
120%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Kimmeka L.
12/2024
5.0
water heater repair
  + -1 more
My hot water heater suddenly went out right before hosting guests in my home. I received the owner Brian's information from a coworker so I reached out. Super nice guy, put me in touch with his receptionist. I think her name was Suavay (sorry if I spelled it wrong). She was very friendly, listened to all my needs and assured me I was in great hands- incredible personality even helped me laugh through the stress! Shay, the technician, another amazing one on their team, was very knowledgeable and professional-got my hot water heater installed and back running in minimal time! Awesome experience from beginning to end! | definitely recommend ACC for all your plumbing needs! Thanks for everything!
Description of Work: Hot water heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alfia Bykbova
12/2024
5.0
Google Review
Matthew McCall came by today and fixed the problem with My furnace. He was personable and knowledgeable about his job. Thank you ace for very good and fast service
Rating CategoryRating out of 5
Yes, I recommend this pro

Gordon McClellan
12/2024
5.0
Google Review
Excellent. Plumber did a great job. Very fair pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACC Plumbing and Backflow LLC
Thank you Gordon for taking the time to review our company . We love our customers!! Happy Thanksgiving :)

Sherri Rouse
11/2024
5.0
Google Review
I had my kitchen faucet replaced by this team, and I am extremely satisfied with their work. They were incredibly professional and knowledgeable, taking the time to explain everything and make sure I was comfortable with the process. They also showed great respect for my time, arriving on schedule and completing the job efficiently. I really appreciated how they worked in a clean, organized manner, making sure to respect my space. I would highly recommend their services to anyone in need of plumbing work. Great experience all around
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACC Plumbing and Backflow LLC
Sherri , Thank you for the kind review ! We appreciate the opportunity to take care of your home .

Latonia Smith
11/2024
5.0
Google Review
This company is top notch and I would highly recommend booking them now. I called and spoke with the owner Brian about my problem with the bladder tank leaking and the concerns that I had. Not only did he send out a great worker named Shay, but the owner himself dropped everything he was doing to come out also to assure me that I had nothing to worry about. They showed me what the problem was and explained things to me where I could understand what they were talking about. Other plumbing companies that I’ve used in the past did not explain or educate me on my bladder tank or any issue that I had going on at the time. They just did a quick fix and over charged me. But not ACC Plumbing and Backflow. They informed me that I need my bladder tank replaced and why. And they was able to get everything done in the same day. Thanks a bunch Shay and Brian, I will definitely be using you guys if I have any other plumbing problems 😀
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACC Plumbing and Backflow LLC
Latonia we appreciate the opportunity to serve you and get your water back on . It was a pleasure you :) Thank you for the great review. Hopefully you won't need us again anytime soon but if you do we are always ready !!

Bonnie McQuillen
10/2024
5.0
Google Review
Excellent customer service skills from office personnel and most excellent plumbers. Eddie did a great job and clean up. Thank you.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACC Plumbing and Backflow LLC
Thank you very much Bonnie :) It was a pleasure to assist !

    Contact information

    Located In, Charlotte, NC 28269


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Coolers,
    Water Filtration and Softening,
    Water Heaters,
    Plumbing

    FAQ

    ACC Plumbing and Backflow LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ACC Plumbing and Backflow LLC accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
    Yes, ACC Plumbing and Backflow LLC offers free project estimates.
    Yes, ACC Plumbing and Backflow LLC offers eco-friendly accreditations.
    No, ACC Plumbing and Backflow LLC does not offer a senior discount.
    No, ACC Plumbing and Backflow LLC does not offer emergency services.
    Yes, ACC Plumbing and Backflow LLC offers warranties.
    ACC Plumbing and Backflow LLC offers the following services: Service Calls, Plumbing Inspections, Diagnosis, Bathroom and Kitchen Sink Installation, Re-piping, Pipe thawing, Shower Head Replacement, Toilet Repair/Installation/Replacement, Sink Trap Drain Replacement, Garbage Disposal Replacement, Water Line Repair, Spigot/Outdoor Hose Faucet Installation, Drain Cleaning
    Ask for Details

    Contact information

    Located In, Charlotte, NC 28269


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed