Acadia Shutters Shades & Blinds, Inc.

Charles M. came to our home in late June and helped me select the shades and measured for them. He was very helpful, polite, and professional. About 6 weeks later we arranged an installation time, but had to change it due to a medical issue that had to be dealt with quickly so the office did get a half days' notice and the lady who rescheduled the appointment was very nice and accommodating. A week later Clay arrived to install the shades. He installed them quickly and they look great! Clay was polite and professional too. The colors which Charles helped me select are perfect for the areas! If I ever need shades or blinds again, I would hire them again! Even though it was a relatively small project, they treated us as if it were a much bigger one. Good product and good people with whom to work!

We had a great experience with Amanda from initial quote to install of our plantation shutters. Everything ran smoothly and on time. Jeff was very efficient and professional and did an amazing job with installation. We were told install would take around five hours and it was completed in half the time. Our plantation shutters look great and would definitely recommend Acadia to family and friends.

My experience with Acadia has been great so far. Amanda was very helpful and responsive throughout both the sales process and beyond. When a shutter came in with some off measurements, she quickly took action to resolve. Jeff has also been super nice along the way with each installation. Prices were reasonable but it’s their personable customer service that actually prompted me to refer them others.

We had plantation shutters built and installed in our master bedroom and sun room. The shutters are gorgeous and the installation was quick and professional. We worked with Amanda Zimmerman to choose our shutter style and color, and then they were installed by Jeff Topinka. First class experience all the way! We are so happy with the results and recommend Arcadia without reservation!

Better than we could have asked for! We are so fortunate to have found Acadia Shutters on Yelp and trusted the reviews! Before calling them, however, my husband found Budget Blinds and said they looked pretty good and I should give them a call. I did, and the person that answered explained they were incredibly busy and a designer would return my call the following day, would that be okay? I agreed it would be and thanked her for telling me about the delay. The next day came and went without any follow up. The day after I called again and gave my name, explained the situation, which seemed to embarrass her slightly and she promised a call back that or the following day. Both days came and went without a call. I gave up and immediately went to plan B, which was Acadia Shutters and Blinds. Amanda answered my call and was quickly engaged in the project; she offered ideas I had not even considered. I was eager to make an appointment, and unlike Budget Blinds, she could see me that same day. Because we had worked through a tentative scope over the phone, Amanda arrived fully prepared with samples of what we discussed and some alternatives. This experience is what it feels like to work with a professional that listens to what the customer wants but is confident in her skills and thinks about the "what if." She put effort into pushing the creative side....just in case I wanted to go there and I appreciated that. I made my selection in a relatively short period primarily because of the pre-work that took place over the phone and her arriving prepared with materials in hand. Lest I forget, the plantation shutter order she earned was due to a significant service miss on Home Depot's (South Boulevard) part. We ordered them two months prior, and they never placed the order because of a paperwork issue. Instead of following up with us, they canceled the order without us knowing. We were sitting in a fishbowl (no window treatments on the back of our house) waiting for....uh...nothing to arrive. We are thankful Amanda and Acadia put production in motion quickly! They arrived ON TIME, and we received a call letting us know the installer would contact us to set up a time for service. As promised he did, called before he arrived (ON TIME), and was incredibly friendly and professional. He explained how to work the mechanics of the panels, including cleaning them, do's and don'ts. He also left a small container of touch-up paint....oh how I love this company! The plantation and cafe shutters turned out perfect as well as the custom panels on the slider. We were a little worried about what to do with the sliding glass door because we did not want this large window to look dated, but it turned out WOW! It may be my favorite window in the house. In closing, I cannot say Acadia will never make a mistake, but I will bet that if they ever, ever do, they have the skills and service DNA to correct it quickly and earn your trust to do business with them again and again. If like me, you do business with them and have zero defects, you will refer your friends, and everyone that you hear is looking for window coverings. THAT is how exceptional companies stay in business, sell more product, create more jobs, hire and retain the best people (Amanda) and have the highest profit margin compared to their peer group. I can repeat it...We are so fortunate to have found Acadia Shutters on Yelp and trusted the reviews!

Everything went smoothly except there was some delay in installation of the blinds because one of their installers quit and he had our blinds. When I let them know I was still waiting, they quickly set up another appointment for installation.

Everything went great. Install was quick, easy and professional and the product is very nice. Price was reasonable. I would hire them again.

Jeremy was wonderful to work with! He came out (right on time!) and made it easy --- reviewed options, took measurements, presented a quick/easy quote.... and all with no pressure at all! He's a really pleasant guy... I actually had forgotten about a couple windows we wanted included in our quote and he was gracious enough to come back out a second time to measure those additional windows and quote the whole package. After comparing some quotes, we decided Jeremy and Acadia presented the best deal and had an excellent reputation. Shutters delivered right on time, as promised, and they all fit perfectly. Cedric (the installer) was punctual and made a quick (but quality) job of installing 15 windows of shutters. (Also nice they included a small container of touch-up paint). And to finish it all off, Jeremy has been good to follow-up after install to ensure we were pleased. We would definitely recommend Acadia to anyone looking for high quality plantation shutters!

Excellent customer service. Installer was very professional and respectful. Rodger Shade the salesman for Acadia shutters was very knowledgeable and helpful. I will definitely use Acadia shutters again.

I had Amanda as my Sales Consultant. She did a great job at explaining all options for a few rooms in my home. She was very responsive via email with any questions I had on my order. She kept me informed throughout the process from order to installation. Cedric and Jeff also did a great job at installing my shades and shutters. They were efficient and ahead of schedule. I will continue to use Acadia and Amanda as my consultant for the remainder of my window projects.

Great service and loved working with this company. Very professional and timely. Jeremy Walton was fantastic to work with!! Installation was on time and well done. Thank you for taking care of us and our new home.

Perfect. Came to the home with many samples- helped me choose best window treatment for our sunroom and family room. We get sunshine in morning snd afternoon. So I needed something that would protect the interior floor and furniture without completely obliterating the backyard view. Have had the window shades for about over 4 months and I love them. Quality is ⭐️⭐️⭐️⭐️⭐️ The staff is professional and courteous. After order placed/ delivery was within 2-3 weeks. And Installation scheduled quickly.

From the initial sales person showing the shutter types to the installation, they were professional and listened to our wants/needs. The installer did an excellent job doing the installation and we love the shutters. The black out curtains however are a different story. The curtains were to completely black out light coming in as our neighbor has the equivalent of a street light strength showing her backyard. We requested the curtains to fully block her light coming through. The curtains by installation are about an inch to inch and a half away from the wall thus letting light in on the edges and we are told that's the best they can do, suggesting we put a velcro strip on the wall and curtain to make it close to the edge. Still working on what else can be done.

The technician was very professional and knowledgeable. He arrived on time. He came in and started downstairs hanging the blinds. When he finished downstairs he went upstairs and continued hanging the blinds until he finished. It did not take him long at all. He knew what he was doing and he got the job done.

The installer arrived promptly. It did not take him long at all. The blinds look awesome.

Everyone from the office personnel, salesman, and installer were pleasant, easy-to-work with, and very helpful and professional.

Prompt service for measuring and very fast installation in early December.

Great, fast estimate and delivery/installation. Took some time get installation appointment, but that was due to high demand for them at that time. The shutters look great, work great, and we're very happy with the entire experience.

Ended up not hiring them but they were great as far as responsiveness and professional knowledge. Had I not located the manufacturer of the original unit, I would have certainly used them.

Great job Joe for the time you spent educating us and assisting us with our selection of cellular shades...and the color...love the Papyrus, and John with the installation. I was amazed at how fast the installation went for so many windows. They look amazing!

Great...salesman was great...installer was great. Both nice to work with and installation was very fast

This company is a must to work with if you are looking for amazing customer service and quality plantation shutters. Everyone was wonderful from sales to install. They are very responsive to any questions or concerns and the install was so fast. Highly, highly recommend!

We order shutters twice from Acadia, because we were very satisfied with quality of shutters, price, professionalism, and overall service. We have recommended them to our Realtor who has provided Acadia to her clients.

Suggested the type and width shutters. Measured and installed.

As you are doing , I read the reviews of companies so I could get a good idea of if customers were happy with the product they are wanting to purchase.) I believe in reviews from Angie's list from their customers!!!!!! I can't say enough wonderful things about Arcadia !!!! I called and Joe and he was able to fit me in the following day to come talk to me about plantation shutters... The product is very high quality and he told me it would be 6 to 8 weeks to come in...They actually came in 5 weeks and were installed by Jon, by the way, he is amazing!!!! He installed them in al little more than an hour I went on reviews to choose the company and only had Arcadia come out and talk to and give a estimate and knew I had made the right choice!! I highly recommend Arcadia to come do your plantation shutters!! They won't disappoint !!!