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ABC Custom Roofing LLC

1.0(
1
)

Roofing, Deck Maintenance, Siding,

... +2 more

About us

Additional contact name - Additional email - abccustomroofing@yahoo.com.

Business highlights

15 years of trusted experience

Services we offer

Residential roofing installation, insurance claims handling, inspections, asphalt shingle, torch down flat roof applications, efficient removal of old roofing systems, damaged and rotten decking replacement, picture, siding, interior repairs resulting from roof leaks, painting, drywall, ceilings, roof ventilation systems, gutter installation & repairs.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
STEPHANIE L.
06/2011
1.0
roofing
  + -1 more
The name of the owner was Carl. I didn’t like the way they did the roofing. The roof didn’t look good at all. It was looking so lanky. I called them back. Then Carl also showed up and put some four pieces of wood up in the shingles and took off the plastic. There were three things that were gouging that the crew would have done. He said that there were three crews to do the work-one for tearing off, other for nailing and another for putting. They told me that they would finish the work within one day and they didn’t finish. Then we called Carl and he respond. He was somewhere else. They are not professional and didn’t finish the work till today. I would never use them again in the future and I would tell my neighbors never to use them. I don’t mind holding a placard telling not to use them.
Description of Work: I used ABC Custom Roofing LLC for roofing. The last time I used them was two days ago. They took out the old roof and replaced it with new roof, put new felts and furnace caps.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from ABC Custom Roofing LLC
This property inside and out has been severely neglected for many years. This home is located in a very nice Charlotte neighborhood off of Park Rd. This woman's home is worst looking home on the street and is infested with cockroaches. According to her own testimony, all of her neighbors complain about her neglected property and poor personal hygiene. Our job was completed with the best standards the industry has to offer. A new roof will not fix the dilapidated condition affecting the remainder of this or any property. This woman was initially given a $1000 discount on her roof as well as a free upgrade to architectural shingles from a 20 yr three tab. She was also given free ridge ventilation. Her original roof had two layers on it which is further evidence of poor property maintenance. There were squirrels living in the attic of this property at the time the work was being completed and there probably still are - Just another sign of severe neglect. While working on this job ABC helped this woman - free of charge - to pick up some items of furniture she had purchased from a nearby Tuesday Morning, and carried them to the second story of her roach infested, cat urine soaked, home. We also re-hung her falling gutters for free, painted and repaired a few of her shutters - for free. When she called about how her ridge vent - that we installed for free - stating it looked lumpy, we tore it completely off and replaced it for FREE. Also, we installed high quality Owens Corning products on this home, not the cheep stuff that many other companies use. This woman suggested her roof looked or looks lanky - what does that mean and how do you respond in a professional manner to such a vague comment. Our work was completed in a timely manner - one day from start to finish. Our response to the lanky comments were not immediate due to the nature of the complaint. All of the complaints regarding the lanky nature of our work were however rectified within a few weeks after clarification was given about the ridge vent 'appearing' to be lumpy. It is exactly this type of person, who has no understanding of just how poor the condition of her property is , and who has unrealistic expectations of what a new roof should do or look like, that gives good contractors a bad name. A new roof is like a new paint job on a car. Any previously existing dings and dents that had gone unnoticed, will not only show up, but will be magnified by the new and clean outer surface. We should have never taken the job of such an unkempt person and property.

    Contact information

    5901 Avelon Valley Dr Ste 932, Charlotte, NC 28277

    www.abccustomroofing.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Roofing,
    Deck Maintenance,
    Siding,
    Gutters,
    Drywall

    FAQ

    ABC Custom Roofing LLC is currently rated 1 overall out of 5.
    ABC Custom Roofing LLC accepts the following forms of payment: Check
    Yes, ABC Custom Roofing LLC offers free project estimates.
    No, ABC Custom Roofing LLC does not offer eco-friendly accreditations.
    No, ABC Custom Roofing LLC does not offer a senior discount.
    No, ABC Custom Roofing LLC does not offer emergency services.
    Yes, ABC Custom Roofing LLC offers warranties.
    ABC Custom Roofing LLC offers the following services: Residential roofing installation, insurance claims handling, inspections, asphalt shingle, torch down flat roof applications, efficient removal of old roofing systems, damaged and rotten decking replacement, picture, siding, interior repairs resulting from roof leaks, painting, drywall, ceilings, roof ventilation systems, gutter installation & repairs.

    Contact information

    5901 Avelon Valley Dr Ste 932, Charlotte, NC 28277

    www.abccustomroofing.com