These are the most unprofessional outfit in the history of global commerce. Lies and deceit is their game. Retained them through my home warranty company. They never showed up after 3 appointments over 2 months. I had to take time off from work each time. Finally, had to call and cancel them after over 3 months of inaction. It was a nightmare dealing with them. Please DO NOT recommend them.
Description of Work: Dryer Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kristin M.
11/2015
1.0
heating & air conditioning/hvac
+ -1 more
This is a HORRIBLE, HORRIBLE company!!!!!!!! After almost 5 weeks of being without a dishwasher, our warranty company is finally going to just replace the unit because A-Tech is so bad. It took 5 days for them to even call in the diagnosis. When the warranty company had questions, A-Tech was unresponsive. The manager was supposed to call me, he never did. The technician on 3 occasions was supposed to call me and never did. The parts were finally ordered. When I called A-tech, she assured me that hadn't arrived. American Home Shield called them and gave them the tracking number. A-tech said they tracked it right then and there and it said it hasn't been delivered. This was a complete lie because when I tracked it 10 minutes later, it had been delivered 2 days prior. Today, I found out they ordered the wrong parts on top of it all. Half the time I tried calling them, their phone was not working. I have never seen anything like this before. This company is dishonest and lazy! I am beyond frustrated!! DO NOT USE AT ALL COSTS!!!!!
Description of Work: We have a home warranty with American Home Shield and they sent A-Tech out to diagnose and fix our dishwasher.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$125
Andrew L.
11/2015
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. When we finally reached them they were very rude and not helpful and did not seem to care when they would make it out to perform the work. Work was never done.
Description of Work: They were supposed to repair/replace the pump on our Samsung Washer but never responded to the request (first from Samsung and then us to come out).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair
FAQ
A-Tech Repair is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
A-Tech Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Tech Repair does not offer free project estimates.
No, A-Tech Repair does not offer eco-friendly accreditations.
No, A-Tech Repair does not offer a senior discount.
No, A-Tech Repair does not offer emergency services.
No, A-Tech Repair does not offer warranties.
A-Tech Repair offers the following services: Appliance Repair, Refrigerator Repair, Oven Repair, Dishwasher Repair, Dryer Repair, Washing Machine Repair, Freezer Repair, Furnace Repair, Air Conditioner Repair, Used Appliances