A PLUS FLOORING

Moises does great work on the solid wood surfaces and stairs. However, after hiring him, he tried to convince me not to refinish the engineered wood because of the beveled edges. In result, he refinished two separate sections of engineered flooring. One looks perfect, the other looks unevenly sanded in sections where he did not sand deep enough to blend in the beveled edges. I wish he was upfront with me about this during the quoting process, because I had other providers who were confident in doing the engineered sections with no issue. Moises claims he cannot sand this area deeper because it is engineered and not thick enough. While I understand this to some extent, it does not make sense that the other section of the same type of engineered wood was done correctly and this other section cannot be done the same way.

I love my new floors!!!!! Moises and his team are professional and know exactly what they're doing. They installed new flooring in living room, foyer and dining room and sanded and stained the entire floor to match perfectly. They removed discoloration marks due to sunlight and they repaired any scratches and marks they found during the process. I'm so amazed at how little dust they created. They paid attention to detail and overall it was a very good experience. I love my floors and have already recommended them to a few friends. Thank you A Plus Flooring, Inc!!!

Moises and team refinished our hardwood and stair treads. They did a good job on the floor, however, on the stairs, they did not take the care to mask off the white portion of the stairs and got stain all over the white areas. We will need to re-paint most of the white areas. When discussed, the contractor misrepresented that they had masked off the white areas. The stains and drips are directly below the stain and there was no masked area. I would normally recommend this company for the good work they did on the floor, but cannot due to the sloppy work on the stairs and misrepresenting that they had masked off the stairs and the additional cost I will need to incur to repaint. It is not good customer service to misrepresent things to your customers, and even worse when mistakes are made and not remedied.

This was a huge job, our ground floor is about 2,000 sq. ft and had builder-installed oak floors. However, the living room and dining room were carpet. We wanted the entire floor to be dark stained wood. Moises and his guys removed the carpet and laid the new boards down, and then sanded the entire ground floor. We had moved most of the furniture ourselves, but they helped us with what was left. I was of course concerned about the amount of dust that would be generated by a massive sanding job, especially since part of it was directly in the kitchen. However, there was ZERO DUST generated in the process. They bring in this massive vaccuum cleaner that is six feet tall that connects to the sander, and pulls in all of the dust, it was pretty cool and a huge relief that there was wasn't dust everywhere that I had to clean. The existing floors had a thick stain on them, so it was big job getting all of that off. When they were done sanding, we couldn't tell what was new and what was already there. After the staining, they laid down the stain. 3 coats over 2 days, followed by 2 coats of poly urethane, with a couple days to dry. We stayed with a neighbor while this was going on since it was our entire ground floor. The end result was gorgeous. It was a brand new floor and you couldn't tell what was new and what was original. The color was exactly what we had showed Moises we wanted. Throughout the process, his guys were top notch and Moises is always very thorough when you ask him questions. He was very careful to make sure that we got exactly what we wanted. There were no hiccups in the process, and at no time did feel that anything was not being done to our satisfaction (and my wife and I are picky when it comes to work on our homes). I've been a homeowner for 15 years, and Moises is the best contractor I've ever dealt with. He's a total pro who is a master of his craft. His prices are extremely good for the level of work you will get from him. I will be calling him for any future flooring needs.

Moises is a total professional and extremely talented in working with wood floors. We had boards that were badly cupping up to 4 feet away from the back door, that had to be replaced. The challenge of course is that this was one section of the floor, out of the entire ground floor that was installed and stained at the same time (another A+ job by Moises btw, see my other review), so the repaired section needed to match the rest of the walnut-colored staining. He replaced the damaged boards, and sanded down an additional area around the new boards to seamlessly integrate the new area into the existing floor. Its been a few days and you cannot even tell where the new boards are, the floor is perfectly seamless and looks just like it did before the water damage. I've seen enough floor work to know that this is really hard to do well, there are not many people that can make a repair like this look seamless with the rest of the floor. Moises makes it look easy, but that's why he's the best. On top of all this, his prices are extremely competitive with people that have half his talent. His guys are also extremely good and polite and all of his work is done with as little impact on your home and life as is possible. I highly recommend A Plus Flooring.

The project was done very professionally and Moisses and crew did a great job. They were punctual and the work was superb.

He returned my call where I asked if he could come by to give us an estimate. We set up a time for the following day. He didn't show up (I waited for 3 hours) and never called. I haven't heard from him since. He came across as either unprofessional or incompetent or both (if he lost the address or something, he could have called to let me know). Why would I pursue this with him when there are other options? Failing to show up for the appointment to give an estimate doesn't bode well for showing up to do the job, finish the job, etc. etc..

Moises called me back within hours of my initial e-mail inquiry. He showed up on time to bid the job, e-mailed me a quote within 24-hours, and completed the job within the 2-week time frame that he originally promised (which required some evening/weekend work, which I appreciated). He used a large vacuum when sanding and created almost no dust. I appreciated that Moises communicated by phone, e-mail, and text message, which was great since I was traveling during part of the installation period. Overall, I am very pleased with the job and would gladly recommend Moises and A Plus Flooring to anyone looking to have wood flooring installed or refinished.

Initially I was impressed with Moises - he was able to come out the day I called and seemed knowledgeable when pulling back the carpet on the stairs to see if there was hardwood below it or if we would need to install it. He showed me a small section and said that it was not hardwood and said he would quote the cost of removing the carpet, installing hardwoods on the stairs and finishing them. He said he wouldn't be able to promise the color would match the banisters, but would do his best, and that while removing the banister the spindles would likely get broken and all would need to be replaced. He came on a Friday and said he'd get me the quote early the next week. I waited a week and then called twice leaving messages asking for the quote and have never received a response. I have since had someone else come out and they not only pulled back the carpeting in several areas, they scraped away the overspray paint and showed me that it WAS hardwood on the stairs. Not impressed with the lack of communication, and I wonder if he'd been hired to do the job if he would have told me the stairs were already hardwood once the carpet was pulled away. I'll never know.

Initially took me a couple of tries to reach the owner. However, based on the reviews, it seemed worth the wait. And it was. Once we connected, the service was punctual and my floors are beautiful. I had some existing hardwoods, but wanted to remove carpet from the master suite and closets and replace with hardwoods. The trick was in getting the fininshes to match. Moises suggested sanding the existing floors and reapplying stain to get them as close as possible. The outcome is beautiful . We couldn't be at home the entire time, but trusted him to complete the work even though we were away. He is very trustworthy and kept us informed about the process along the way. I highly recommend his work.

See above. They did an excellent job. I know love my floors again. Moises was very professional. He kept in contact with us during the project. We highly recommend his company. I fact, one of our friends kept an eye on the reject while we were out of town. He was very impressed and wants Moises to give him an estimate for installation.

Given they had to shift our furniture and coordinate it all with the painter, Moises indicated the installation would take six days, but he finished it in five. His team offered a great price. In the end, his work was excellent and very clean. Our new floors look great, and we could not have been more pleased.

I chose this one after 2 or 3 estimates. I was more comfortable with this company.

I called for an estimate on Monday, he came over to evaluate the job on Wednesday, I got my quote on Thursday and my floors were installed on Friday. I couldn't ask for a better experience. Floors look great and the job was finished in one day. Moises cleaned up after the installation and was very professional throughout the process. A+ experience!

Left multiple voicemails with this service. The call was never returned

A Plus Flooring came to the house and gave us a quote. The price was right, but their schedule was really tight to get the jjob done before we moved into our new home. Moises made some changes and accommodated our timeline. Moises and his team worked quickly and efficiently to sand, stain, seal with two coats, and replace the shoe molding. The job is absolutely beautiful. I am especially grateful for their guidance in selecting the color and recommendations on gloss. They really know their trade!

This company did not return two of my phone calls for an estimate.

I bought some hardwood flooring from Lumber Liquidators..they told me their installers charged $2.89/ft and they would contact me for an installation date...never heard from them. Found A Plus on Angies, list called them, and they quoted a price of $1.50/ft. I was a little doubtful about the price but when Moises came to the house to look over the job I could see he was the one I wanted to install the floor. It took two days to do the job and A Plus was professional, friendly, knowledgeable and thorough. At the end of the firsty day they cleaned up everything and lkeft the sight looking good. They returned the morning and finished the job. While they were at the house I was installing some laminate floor and was having trouble with the install......they quoted me a very reasonable [price and finished the job that day. The hardwood floor looks terrific as does the laminate...I would highly recommend A plus flooring.

Overall, this was a good experience. I found A Plus via Angie's List and sent an email inquiry. I received a call back the same day and was able to quickly arrange an appointment for the owner Moises Sanchez to see the floor and take the detailed measurements for his estimate. I received the estimate exactly when he promised it and based on comparison to other bids, I made the decision to use A Plus. The only surprise of the entire project was the need to provide an upfront payment for material purchase. While I expressed surprise, I was able to negotiate a start such that some amount of work was done prior to making the payment. I recognize that A Plus is a very small operation and cash flow was an issue. The sanding and finishing work went quickly without issue. There was one minor blemish in the finish that A Plus came back to fix without question. I am very satisfied with the work and would recommend them.

First of all I really believe these guys try very hard but unfortunately the final results speak for themselves. The fnal price of installation wasn't bad but the job was rushed. The reason being is because Moises and his crew traveled over an hour away to do the job, while I don't begrudge them for wanting to get done quickly I do take issue with the fact that the quality of the work played second fiddle to how far the crew had to drive. I contracted for 3 days of work and got 2. The last day of the job, only one person was left behind to complete installing the ceramic tile in the bathroom, to my surprise the installer didn't even know he was pretty much abandoned to finish the job himself after putting in a whole day helping lay the laminate. Normally ceramic tile has to sit a minimum of 12 hours before you grout. In my situation backerboard, thinset, ceramic and grouting were all done in 6 -8 hours. As a result I now have grout coming out in chunks in the bathroom!! Several areas I'll now have to re-grout which mean additional costs. Now this is opposed to the kitchen which was installed properly during the first and second day of work so that tells me they know how to do the work in the proper way. That extra day I contracted for would have made a world of difference and the job would have been done right. There were other non-professional things that happened and promises made that never came to pass. I wont' recommend A Plus Flooring at this time.

Moses gave us an estimate to replace kitchen floor with wood in December 2010 but there are 2 small children in the house and the work involved 3-4 days.. We recontracted him in early May since we planed a vacation and would have someone to watch progress while we were gone. We had decided to darken the floor and asked for samples. Moses began the work on May 31st 2011 as planned. It had been awhile since he had seen the floors, so he called to say the sample we had selected was very similar to the color we had selected. I stated we wanted a brown with no gold, red or black tints. We were very pleased with the color of our floors and the finish. The kitchen flows perfectly with the rest of the wood flowing.

Owner performed estimate and made some recommendations. I paid for materials to get them started. Owner provided a start time and estimated time to complete job. Workers and owner were on time each day. Work took 6 days. On day 4, I had to be out of house for 2 days and left them there to work, but I felt comfortable doing so as it was the same people working all week and they were extremely professional. On day 6, they moved my 3 large pieces of furniture back in and cleaned out all trash in driveway. They were perfectionist and it looked great. Excellent and perfect job and very professional. I was extremely pleased with the service and the work performed. Would definitely recommend this company to use again.

They may do great work but I will never know because I didn't have the opportunity to meet with this company.

They did a good job. The customer service was top notch. They paid fine attention to detail. They did a very outstanding job. They do what they say they are going to do.

Moises and A plus flooring did a fabulous job refinishing our hardwood floors. They were courteous, prompt, and did excellent work. As it turned out, we had to have the floors re-refinished after our painters messed up the downstairs floors and Moises was very helpful in that process. I would recommend A-plus flooring to anyone!