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A Fresh Look Design

Home Staging, Interior Design and Decorating

About us

A Fresh Look Design is owned and operated by Lisa Pacello. We are a full service Home Staging business specializing in Vacant Stagings and Staging Consultations to help sell your homes fast and high. We offer One Day Decororating services to "stage your home to live." Our services are affordable, fun and customer service is my top priority. Read the reviews on my website from previous customers. I offer discounts to military personnel as well as senior citizens.

Business highlights

12 years of trusted experience

Services we offer

Home Staging. Interior Decorating. Model Home Designs.

Services we don't offer

We do not do contruction based remodeling.

Amenities

Senior Discount

20%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-11 of 11 reviews

Ayesha T.
08/2015
5.0
interior designers, home staging
  + 0 more
I contacted Lisa to stage the rental home I am selling. I really liked her style from the pictures on her website. She was very courteous, professional, and on-time to our scheduled appointment. I would not hesitate to hire Lisa in the future, but my realtor recommended that I work with another person that she normally works with. Lisa is a kind, ethical person and I look forward to working with her in the future.
Description of Work: Provide estimate for staging rental home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Fresh Look Design
[member name removed], it was a pleasure meeting you. Some realtors only use their own people and I understand. I look forward to working with you on the next house! Thank you....

Robert K.
04/2015
5.0
interior designers, home staging
  + 0 more
Lisa is a wonderful and cheerful person and is very ethical and very easy to work with. She stays up to date with all of the current real estate marketing trends and what buyers want to see in a home. She will give you honest advice even if that advice conflicts with yours. She has a very positive attitude and tries her best to do whatever is in the best interest of her clients given their goals for her services at the lowest cost. She responds to emails and texts in a timely fashion and tries to coordinate her availability with the client's schedule. I highly recommend her home consulting and staging services.
Description of Work: Provided recommendations for paint and trim colors, granite colors, and home staging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

holly D.
04/2015
5.0
interior designers, home staging
  + 0 more
I decided to work with A Fresh Look Design after a few brief email exchanges with a handful of stagers in the Charlotte area; it was pretty clear that Lisa had the knowledge needed for tasteful staging and was very friendly. Before contacting A Fresh Look Design, my grandmother's house sat on the market for about 6 months with little interest. I worked with Lisa from over 3 hours away and we received our first offer from the first clients to walk through the house after Lisa staged it! She is a very good communicator and took care of all the details/legwork needed to make the house shine. Lisa was extremely willing to discuss all the plans and concerns until I felt comfortable and is 100% worthy of your trust. Selling a house can be a tumultuous time but A Fresh Look Design made all the difference and they did it with care. I highly recommend their services!
Description of Work: -whole house staging -setup, maintenance, removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from A Fresh Look Design
It was sincerely a pleasure in helping sell this home and a great example of how Staging sells homes! It as an honor to assist with your grandmother's house!

Amanda M.
04/2015
5.0
interior designers, home staging
  + 0 more
Lisa came in and helped me prepare my home for sale. She bought in some accessories and furniture pieces and rearranged what I already had and it showed beautifully. She was on time for each appt. and was very professional but very friendly. I would recommend her to anyone selling their house because we sold the first weekend for almost full asking price. I've moved 5 times in the last 15 years and this was the easiest sale and I know it was because of the staging Lisa did. Thank you Lisa.
Description of Work: Provided furniture and accessories and staged my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from A Fresh Look Design
In has been a pleasure working with you in getting your home sold easily, quickly and for top dollar! It was an honor to work side by side with such an amazing woman!

mark B.
03/2015
1.0
interior designers, home staging
  + 0 more
Horrible..... Just Horrible. Lisa was contracted to stage a house that was going up for sale, I went with her because of cost but boy was that the wrong move. She missed 2 appointments for the walk through process and finally ended coming over 1 hr late the 3rd time. Here's the deal, she works this "so called" business on the side as a part time gig using cheap furniture and accessories to fill your house. We contacted her via email 3 times with "no response" to set up a pick up time of her items as the home was set to close very soon. After failed attempts to let know her know the closing date she replied the day before closing stating she could not make that date. The reason being...... Ready for this? She uses high school kids on the weekends to move the material to and from the houses. As I wasnt aware of this at the initial staging I had a problem with it when removing the items for liability issues and insurance should someone get hurt ion my property. When questioned about it she bumbled around and after 10-15 seconds said she had insurance but didnt know the name of the company that insured her.. Funny right? I went with her word on it and had the clown of cowboys shows up to retrieve their items only to find out after further questioning on Audio tape that she didnt carry insurance, thus causing a major problem. I asked for a release of liability in which she didnt have so I provided one at my "cost" of the attorneys bill. Since then she has called to the police to file a complaint in which they said its a civil matter and returned to their busy schedule. I wanted nothing more than to get this horrible and childlike person out of my life for good, easy right? Nope, she still continues to harass and pester myself and the police about this issue. She is a HORRIBLE business person. Oh and by the way, she asked me to make the check payable to herself, what kind of legitimate company would EVER have a check made to a individual instead of the company itself... I know, one that defrauds the IRS! This is just the tip of the iceberg with her...STAY AWAY AT ALL COST! STAY AWAY!
Description of Work: stage house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from A Fresh Look Design
The above is a completly false allegation and claim. Please read my other reviews for a accurate description of my business.

Paul C.
07/2014
5.0
home staging
  + -1 more
Our realtor provided Lisa's staging services in preparation for listing our home. Lisa was able to fit us in on short notice and arrived promptly. She immediately began making notations on changes she recommended both inside and outside of the house, then reviewed and discussed options with us. We received her email the next day with a list of the changes along with a "shopping" list of items we were going to need. Lisa took the time to explain her recommendations which we found useful as we worked on implementing her suggestions. We often found ourselves asking, "what would Lisa say about that?" as we considered rearranging and decorating options. It was surprising to see the difference in our home and how more spacious and updated it looked. Overall it was a great experience. Lisa was easy to work with and we appreciated her sensitivity to our situation and our budget, often times suggesting stores which could offer budget pricing for some of the decorating items we needed.
Description of Work: House staging recommendations.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Fresh Look Design
You were great to work with from start to finish in tackling the difficult jobs to get the house to sell quickly and sell high. Thoroughly enjoyed working with you both!!

LARRY V.
06/2014
5.0
home staging
  + -1 more
Lisa contacted me about some additional pieces she needed to make the home she was staging perfect for her client. She incorporates many of her own pieces, but will reach out to other vendors to make the final product amazing and ready to sell. I work with Home Stagers on a very regular basis, but Lisa stands out from the crowd. Her taste is incredible and she knows the current trends homebuyers are looking for. I cannot say enough about her passion for her profession. Lisa is easy to work with and one of the best in her industry. I really enjoyed working with her and I think you will feel the same.
Description of Work: Lisa rented furniture from my company to stage a home for a client.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from A Fresh Look Design
You are always fantastic to work with!

Rachel T.
05/2014
5.0
home staging
  + -1 more
She was very helpful and friendly. She pointed out good things about my house and things that needed to be improved. She did that without making me feel bad about my house. Her report was thorough and I received it very quickly. She has been great with follow-up and super helpful.
Description of Work: Worked with me to get my house ready to put on the market

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Fresh Look Design
Thank you!!!

Barbara B.
05/2014
5.0
home staging
  + -1 more
Great tips and use of existing furniture and pieces.
Description of Work: stage home for sale

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renita Fowler F.
05/2014
5.0
home staging
  + -1 more
Lisa did an excellent job and our home sold for $20,000 over the list price in 24 hours.
Description of Work: Staged our home for the market

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Fresh Look Design
Your home was a great example of how Staging sells homes! I am honored to have helped prepare your home for sale and to ensure you received top dollar in your biggest investment.....your home!

Suzie T.
03/2014
5.0
interior designers, home staging
  + 0 more
Amazing! Lisa is awesome! I truly needed her help in designing my remodeled entrance. She was able to fully understand the feel I wanted and went out of her way to help me pull the project together. Thank you Lisa! I couldn't of completed this project so well with out your expertise & design consultations.
Description of Work: Design Consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    16706 New Providence Ln, Charlotte, NC 28277

    www.afreshlookdesign.co

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Staging,
    Interior Design and Decorating

    FAQ

    A Fresh Look Design is currently rated 4.6 overall out of 5.
    A Fresh Look Design accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    No, A Fresh Look Design does not offer free project estimates.
    Yes, A Fresh Look Design offers eco-friendly accreditations.
    No, A Fresh Look Design does not offer a senior discount.
    No, A Fresh Look Design does not offer emergency services.
    No, A Fresh Look Design does not offer warranties.
    A Fresh Look Design offers the following services: Home Staging. Interior Decorating. Model Home Designs.
    We do not do contruction based remodeling.

    Contact information

    16706 New Providence Ln, Charlotte, NC 28277

    www.afreshlookdesign.co