We are a custom home building, remodeling, and home design firm. We strive daily to build meaningful and lasting relationships. We create spaces that are beautifully designed, low in maintenance, and durable enough to last a lifetime. Our goal in every project is to exceed expectations and finish strong. We love what we do. At the end of every project, we find ourselves having new friends in the clients we serve.
We have been building homes and additions in the area for over 20 years and continue to structure our company to stay long term and provide continued support to our current and past clients
Main Criticism: Responsiveness in addressing problems and care given to properties neighboring their work zone.
Description of Work: None. I was impacted by work being done next door. For two weeks our driveway was flooded and we thought it had to do with our irrigation system. We spent many, many hours digging to find the problem. Then, one day I heard members of WJBC talking to each other about a leak in the neighbor's irrigation system. It turns out WJBC damaged a pipe when they had driven in some stakes and over time water saturated the neighbors hill and it started flowing down and under our brick wall and into the driveway. The water flowing from next door was estimated to be approx. 200+ gallons per day. As the water flowed down hill from the neighbor and across our driveway it brought a large amount of mud that clogged our drain trap that runs adjacent to the driveway. I was forced to clean the trap several times over the course of this 2 week period but I couldn't clean the mud that was accumulating in the narrow pipe that drained the trap and ran under the yard. I spoke with Ben and Tom (members of WJBC) and subsequently Mr. Johnson who assured me that they would take care of this problem immediately, i.e. clean the mud from the pipe. Nearly two weeks after receiving Mr. Johnson's assurance and I've heard nothing. A responsible building company should do everything possible to prevent impacting neighboring property, e.g., avoiding the in ground irrigation system when driving stakes into the ground (not sure the positions of the sprinkler heads were even marked in the area of construction). And when neighbors are impacted WJBC should bend over backwards to remedy the situation. It appears that being next door to an ongoing WJBC project means I must be on high alert since, as my experience has shown, I'm the one who will be taking responsibility for dealing with any negative impacts of their work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Will Johnson Building Company
Thanks [Member Name Removed], This is all very disturbing to hear. I have spoken to both Tom and Ben about this. As for the subcontractors, they are aware of the issues and will make additional precautions. We have also talked about installing additional fencing to keep people off your property. As to the strip drain in your [Member Information Removed]; I told you we would watch this and take care of it. As far as I know the drain is working fine. If there is an issue we will take care of it. That can be checked with a water hose. My understanding is that you want a drain expert instead. That isn’t needed unless the line is stopped up. If the line is not stopped up you can cause damage to the connections with the pressure they use to unclog lines. However, in light of all the issues, I will arrange for Drain Express to come check the drain and not use high pressure; I will be on site along with Ben Thomas when this takes place. Let me know if that is OK and I will make arrangements. We are sorry for the inconvenience and will make every effort to stay off your property Best Regards will __________________________________ WILL JOHNSON BUILDING COMPANY Will Johnson President p 919 933 2100 194 Finley Golf Course Road Suite 100 Chapel Hill, NC [Member Information Removed] [Hyperlink Removed] ____________________________
Sharon L.
07/2014
5.0
remodeling
+ -1 more
Our two bathrooms needed renovation. The baths were stripped to the studs, including ceiling, floor and walls. All new lighting and plumbing. New vanities and countertops. Tile flooring replaced old laminate. Added towel warmers as well. I worked very closely with their on site designer in choosing plumbing fixtures, granite and tile. She was incredibly helpful with paint colors and suggestions for how to get the most from two very small baths. The laundry room was repainted, new plumbing attachments for the washer and new dryer outlet were installed. Will Johnson may be at the high end in terms of cost but they give incredible service. When I was confused or overwhelmed with choices, I could contact them with questions at any time and received responses very quickly. Their crews are very reliable and do excellent work with a great attention to detail. I always felt that my opinion was valued by them. Would I use them again? By all means, YES
Description of Work: Two bathrooms were renovated and did update to laundry room.
house painters, remodeling, interior painters, home remodeling
+ 2 more
I will use this team any time work has to get done in my home, from interior design to major construction. They are highly skilled and conduct their business with great integrity and professionalism. They're top notch in every respect, especially in setting ( and exceeding) expectations. Their prices are very fair given that they deliver top quality and stand behind their work. They also command tremendous respect from their suppliers and ensure the same high level of service and quality from their subs. The costs were exactly what I expected them to cost. We made many changes along the way and they we're very clear communicating cost implications throughout.
Description of Work: They have completed a total kitchen remodel, master bath remodel and half-bath update 2011 winter. Full bath update spring 2012; interior house painting winter 2013 and exterior touch-up summer 2013.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will Johnson Building Company
We are humbled by your kind words, [member name removed]. Thank you!
Marsha R.
06/2013
5.0
remodeling, home remodeling
+ 0 more
They were very polite and careful about the rest of our house not getting things messy. They put in a lot of time working with us to make sure that everything was done the way we wanted it done. I was very happy. If they have anything going, they'd go out of their way to let you know.
Description of Work: Will Johnson did a bathroom renovation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Response from Will Johnson Building Company
Thank you for choosing the Will Johnson Building team for your recent renovation! You are a wonderful addition to Chapel Hill!
Paula S.
09/2012
5.0
remodeling, hardwood floor, home remodeling
+ 1 more
See above.
Description of Work: I called the company to see if they could fix my squeaky hardwood floors in the kitchen. Mr. Johnson recommended someone who works for him. I called that person, got him immediately, and he said he would call me back within the next two weeks. But he never did. I ended up using someone else. I called Johnson Building Company because it had done very good work for a neighbor.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will Johnson Building Company
We regret that our flooring contractor never followed up, but glad that your floor isssue is resolved.
ann W.
05/2012
5.0
electrician, remodeling, home remodeling, plastering, plumbing, wallpaper
+ 4 more
It was perfect. The quality of the work and professionalism stood out. They were very good people. The price was excellent. I did much comparison and it was the best price. It was amazing considering what good quality it was. I would use him for any building project I have. If I built a house I would use him.
Description of Work: I used Will Johnson Building Company to remodel a bathroom. He tore it down and completely replaced everything. He plastered the walls and wallpapered. He did electrical work. He did a new sink, toilet and faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Will Johnson Building Company
You are always a delight to work with! Thank you!
Robert B.
11/2011
5.0
architect, remodeling, home builders, interior designers, home remodeling
+ 3 more
Started with an estimate and design concept. They have an architect and interior designer on staff. We came up with an idea and they put the plans together. From the plans we came up with a budget. It was a tough project as the entire front of the house had to be removed while we lived there. It was as painlessly as is possible. We had no damage whatsoever to the part of the house that remained existing. Rebecca the interior designer is worth using them alone. Once you presented her with an idea, she took the ball and ran with it and came back with products and suggestions in the budget range. The addition is exactly what we had hoped for and more. They will not be the cheapest out there, but you get what you pay for in a project such as this.
Description of Work: We had Will Johnson put an addition on to our Kitchen and Master bath
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180,000
Response from Will Johnson Building Company
Thank you for taking the time to write a review about our team!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Homebuilders,
Plumbing,
Interior Painting,
Exterior Painting,
Architects,
Marble and Granite,
Wallpaper,
Plaster,
Lighting,
Interior Design and Decorating
FAQ
Will Johnson Building Company is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Will Johnson Building Company accepts the following forms of payment: Check
No, Will Johnson Building Company does not offer free project estimates.
Yes, Will Johnson Building Company offers eco-friendly accreditations.
No, Will Johnson Building Company does not offer a senior discount.
No, Will Johnson Building Company does not offer emergency services.
Yes, Will Johnson Building Company offers warranties.
Will Johnson Building Company offers the following services: New Custom Homes, Renovations, and Plan Design