Open Door Policy is a locally owned and operated business in Chapel Hill, NC. We are members of the Chapel Hill Chamber of Commerce and we have an A rating with the Better Business Bureau. At ODP, we offer exemplary customer service with only a $75.00 service call. We service all brands o if you need a new garage door or a repair to your existing door, give us a call.
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
ODP is a garage door sales and service company. We can sell and install new garage doors or fix any existing problem on your current door. We specialize in broken springs, machine problems, child safety sensors, bad rollers, etc.
We could not be more pleased with the excellent service provided by Sean and Jon at Open Door Policy. Their pricing is fair and they are extremely professional, personable, and hardworking. It is clear that Sean and his team take great pride in what they do and are willing to put in the time and effort needed to tackle any job. They took care of a cable replacement, new rollers, and a very complicated lock/handle replacement on my 45yr old wooden garage doors. The doors have never worked so well! The quality of their work is simply second to none!!
Description of Work: cable replacement, new rollers, lock/handle replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Imran R.
07/2021
5.0
garage doors
+ -1 more
Sean and his team at Open Door Policy are amazing. He is courteous, prompt, fair and really focuses on providing quality service. We are extremely pleased with the work that they did and recommend them highly.
Description of Work: Fix a garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamie S.
02/2020
5.0
garage doors
+ -1 more
PHENOMENAL COMPANY! HIGHLY RECOMMEND! They installed a new garage door for us and did such a fantastic job! I just stand there in awe of how gorgeous our door is. Like its literally the most beautiful door you've ever seen. And its smooth and quiet, like heaven. HIGHLY highly recommend.
Description of Work: New garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELLEN B.
11/2018
5.0
garage doors
+ -1 more
The team arrived early, diagnosed the problem, and listened to what I had to say. They took exactly the time the said they would and the price was exactly as quoted.
Description of Work: Replacement of garage door motor and chain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sandy M.
06/2018
5.0
garage doors
+ -1 more
The work was professionally done in a timely manner. It did take a second trip because my door has some very heavy duty springs and so they had to order them.
Description of Work: Replace garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sean L.
07/2017
5.0
garage doors
+ -1 more
These guys are fantastic!!!
Description of Work: Our spring on our garage door finally broke and the logic board went out - all at the same time! Sean and his team were punctual, professional and quick! Top notch operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$294
Amelia C.
05/2017
5.0
garage doors
+ -1 more
From the moment I called Open Door Policy, my experience was excellent. They were on time, they figured out the problem quickly and they didn't just try to sell me a new opener, but instead explained all of my options to me so I could decide what I wanted. There was no pressure to purchase a new opener. Their advice was honest and their prices are reasonable. They worked fast and did a wonderful job. I love my new opener! The owner, Sean, is great and it is easy to see that he is dedicated to providing quality service for his customers. My overall experience with this company and the work they did was far better than the experiences and quality of work performed by any garage door repair company I've hired in the past. I will only call Open Door Policy in the future.
Description of Work: My garage door opener needed to be repaired or replaced.
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Service Categories
Garage Doors
FAQ
Open Door Policy, Inc. is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Open Door Policy, Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Open Door Policy, Inc. offers free project estimates.
No, Open Door Policy, Inc. does not offer eco-friendly accreditations.
No, Open Door Policy, Inc. does not offer a senior discount.
Yes, Open Door Policy, Inc. offers emergency services.
Yes, Open Door Policy, Inc. offers warranties.
Open Door Policy, Inc. offers the following services: ODP is a garage door sales and service company. We can sell and install new garage doors or fix any existing problem on your current door. We specialize in broken springs, machine problems, child safety sensors, bad rollers, etc.