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Joe Ray's Inc

Roofing, Gutters, Gutter Cleaning

About us

Additional contact names - Eddie Bennett.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Roof Replacement, Shingle, EPDM, Metal, Roof Repair, Gutter Cleaning & Storm Damage.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
3%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 38 reviews

Alexander K.
05/2017
1.0
roofing
  + -1 more
They left hundreds roofing nails all over the driveway and the lawn. The nails punctured the tires of our cars and injured our pets.
Description of Work: Roofing work

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0


Helen T.
05/2017
5.0
roofing
  + -1 more
Very well. Took time to screw rather than nail ridge vent down.
Description of Work: Fixed ridge cover on vent on roof that had pulled up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roark W.
01/2017
5.0
roofing
  + -1 more
Joe Ray's work has always been top notch. Mr. Eddie, the gentleman who has repaired different issues with my roof a couple of times, has been in the roofing trade for decades and is clearly an expert, answering my questions in detail about what he would be doing to correct my roofing problems. As a result, my roof is watertight now and I feel confident about weathering even the heaviest storms.
Description of Work: An excellent company! Joe Ray's has done repairs on our roof a couple of times over the years. Our house is only 8 years old and the builder didn't do the greatest job on the roof, so Joe Ray's has expertly stepped in to correct the issues. Joe Ray's work has always been professional and reasonably priced. They are the only roofer in the area I was able to find who actually does repairs in addition to installing new roofs. I originally contacted a number of other roofers by phone, and they all replied that they only do complete re-roofing jobs, not repairs. (Obviously because that's where the revenue is.) The fact that Joe Ray's cares enough to do roof repairs also means that they have earned my business when it eventually comes time to putting a new roof on my house. It's Joe Ray's service, quality, and professionalism that impressed me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim H.
08/2016
5.0
gutter repair, roofing
  + 0 more
The work went very well. The crew was cautious of the weather and worked their schedule to take advantage of optimal weather conditions to replace the roof. Once they started the project went very smoothly. The crew was very considerate and were very careful to contain the roofing debris and cleaned up what little debris landed on the ground. Becky and Eddie were extremely helpful, professional and friendly (and patient) in answering questions and managing the project.
Description of Work: We used Joe Ray's to replace the roof on our house, and install gutter guards on our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean E.
06/2016
5.0
roofing
  + -1 more
We've had a little bit of leak around where the chimney meets the roof and he went upon the roof and he took me upon the roof too and showed me so he was very nice and he did a good job and stop the leak and it was a good price, overall it was fine, it was a good experience.
Description of Work: I used Joe Ray's Inc for roofing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael O.
01/2016
4.0
roofing
  + -1 more
They promptly returned my initial call and came out to take a look and give a best-guess estimate. Then because it was a small job, I did not hear from them again for several weeks when they wanted to fit it into their schedule. I was given about 15 minutes' notice that they were available to come do the work. Luckily that was fine for me as the leak was over the front porch and not leaking indoors. They seem to have fixed the problem and charged me the minimum for a job, which was about half what I had initially been told it would likely cost. Overall pretty happy. If you don't mind a little touch-and-go on the scheduling, I would recommend.
Description of Work: Fixed a roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Tom E.
01/2015
5.0
roofing
  + -1 more
Mike and helper Keaton came over to look at the leak problem and then fixed the problem on the spot. Very prompt and friendly.
Description of Work: fixed a roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eliza F.
01/2015
5.0
roofing
  + -1 more
I was very pleased with the quality of the work as well as the price. The estimate was $2000 to $4000 less than other estimates I received (also from well-established local companies) and the job was completed exactly on target for the estimated cost and time. Everyone I dealt with at Joe Ray's was courteous and efficient. I highly recommend them!
Description of Work: Installed a new roof and new skylight, repaired soffit and eaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

B H.
06/2014
5.0
roofing
  + -1 more
Joe Ray's Inc arrived at the scheduled time and they did a thorough job of measuring the roof and discussing possible options with us. Within a few days, they submitted an estimate to us, as promised. We appreciate their efforts.
Description of Work: Joe Ray's Inc provided an estimate for a new roof for the property that we were planning to purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
03/2014
5.0
roofing
  + -1 more
We noticed the roof framing had been exposed to water. I called Joe Ray's, spoke with Becky and she said Michael may be in my area right now. He was and showed up by lunch time. He and Salvador evaluated the problem, proposed a solution and had it in place that day. Fantastic. What more could I ask for? All three people; Becky, Michael and Salvador were friendly and fun to work with.
Description of Work: Installed flashing to direct rainwater into the gutter properly, away from the siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sandra R.
05/2013
5.0
roofing
  + -1 more
Due to the rainy weather, it took a little longer to get work done, but they kept me posted on what was happening. Work was done as promised and Becky is phenominal. Hope I don't need another roof, but if I did, they would be the first ones I would call
Description of Work: replaced old shingles and vent, installed gutters and gutter guards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Danny M.
05/2013
1.0
roofing
  + -1 more
The job went no where I called in December to get an estimate . they said at that time ;they were very busily,but nobody ever called back to set up an appointment. That been said I do not believe I will not try to call again. If they showed no concern to at lest call back ;they must not need the work Thank you Danny Moody
Description of Work: I called in December of 2012. Talked to a lady at the office,but nobody called or came out to look at the job ; or even called

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOHN F.
05/2013
5.0
gutter repair, roofing
  + 0 more
They were punctual and extremely fast. Their work has proven to hold up well and I would recommend them.
Description of Work: I had gutters and downspouts installed on my garage and out buildings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karla B.
04/2013
5.0
roofing
  + -1 more
Joe Ray's provided a quote within a few days of contacting them. They dropped off several shingle sample boards and provided addresses of several other homes with the colors and styles we were considering. Becky was excellent at communicating with us throughout the entire process - answering all our questions, letting us know when supplies would be delivered, when work would start (it was delayed by one day due to weather), and then following up after work was done to make sure we were happy. The entire project was completed in two days. The workers were polite and professional and were very careful about cleaning up at the end of the job, even moving the trucks and checking where they had been parked. I highly recommend them.
Description of Work: Removed existing shingle roof. Removed and replaced 1x6 t&g as needed. Installed one ply #15 lb. felt and Certainteed Landmark architectural lifetime shingles. Installed ice and water membrane in all valleys. Replaced all necessary metal flashings, including vent flanges, step flashing, counter flashing, and chimney flashings. Cleaned gutters of all debris. Installed shingle-over ridge vent. Installed metal drip edge on rakes. Cleaned up and hauled away all trash generated by this work.Magnet swept area to remove any nails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Beth H.
09/2012
5.0
roofing
  + -1 more
Joe Ray's was awesome. I called and left message after hours, and the very next morning I got two return messages (I was tied up all day). When I called back they scheduled with me for inspection, I think within two days, to come out at 7:30 am. They showed up at 7:20 ready to go, and that to me was fantastic, as most service people show up late it seems. They quickly assessed the damage, and the source of the problem, gave me a quote and I felt the price was fair so did not look for further quotes, and asked them to fix it at their earliest convenience. The roof was repaired the next day. Simply the best service experience I could ever have asked for, and I definitely highly recommend them.
Description of Work: Roof was leaking due to incorrect flashing in a part of the roof where water can pile up due to a dormer that juts across a roof perpendicular to the roof it just out over - poor architectural design. They reconstructed flashing properly to prevent future leaking, and also added a water flow guard strip to divert water for heavy rain situations (which is when problem was occurring)

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Dave F.
04/2012
5.0
roofing
  + -1 more
On Tuesday I called the business and actually got a person to answer. She took the information. That same day I had an estimate. They came out on Thursday and did the repairs.
Description of Work: They replaced a couple damaged roof shingles on the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Lindsey B.
04/2012
5.0
roofing
  + -1 more
They were recommended by our real estate agent and had great ratings on Angies List, so we called them as well as three other companies for a quote. Their quote was about $1000 below the others' and while price isn't always the determining factor for us, $1000 makes a big difference for repairs on this small house. Their administrator was very helpful in facilitating the whole process and keeping in touch with us about the work date and accommodating our schedules. She also informed us of the timeline for price increases in shingles so that we could get the shingles ordered before the increase. No one pressured us to get the more expensive designer shingles vs. 3-tab, but after doing the research, we decided to have them installed. When the crew came to do the job (finished in one day), they were quick, thorough, and tolerant of my many questions. They also cleaned up very well--not a trace of the old roof anywhere. Overall, we had a great experience with Joe Ray's Roofing.
Description of Work: Replaced ~1600 square foot roof (~1000 square foot house/attached garage) with architectural/designer shingles, installed ridge vent, installed new vent for bathroom fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Robert G.
02/2012
5.0
roofing
  + -1 more
They were very good and on time. They worked quickly. They had some minor problems in terms of getting some gutters installed. They had subcontractors to do that job and that did not happen quite as scheduled. Their work on the roof was done well and quickly. They cleaned up after themselves. There were some things that they did not touch up for which they came back and did. We are fine with them. I am very satisfied with them. They finished the work on time. I will not know about the quality of their work until next rain. They were right on time. I will definitely use them again in the future.
Description of Work: I used Joe Ray's Inc for roofing earlier this month.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kristen Z.
08/2011
5.0
gutter repair, roofing
  + 0 more
He was great, and the price was right. They did a great job of removing everything. They made sure that we knew how many pieces of plywood they needed to replace. They didn't do everything, but they suggested work in several areas. They cleaned up everything, including the nails, and they didn't disturb any plants.
Description of Work: He replaced our roof and installed gutters. They replaced shingles and eleven sheets of plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,065

JANE C.
06/2011
5.0
gutter repair, roofing
  + 0 more
They all arrived on time - men, dump truck, and shingle truck. It took them 3 days to replace the roof, and another crew came in and did the gutters. It all looks great.
Description of Work: The replaced the roof on my 1900 square foot cape cod (very steep roof). They removed the old shingles, added a ridge vent, and used architectural shingles. They also replaced the gutters. They did a great job cleaning everything up, and finished when they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Rebecca C.
05/2011
5.0
roofing
  + -1 more
This company was very honest. They did not increase the price due to unforeseen problems or mysterious unexplainable reasons. All the employees were very polite and responded to concerns or questions quickly and directly. There was no third party, such as a salesman, who could not answer any questions. Instructions were followed without error.
Description of Work: Replaced my roof, 7, 000 sq. foot roof, replacing the plywood when necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Bob D.
02/2011
5.0
roofing
  + -1 more
I found him responsive, knowledgeable and fair.
Description of Work: Replaced the membrane covering a small flat roof on my house and the rotted roof sheathing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gregory W.
12/2009
5.0
roofing
  + -1 more
I like that they are local and we had several recommendations from neighbor's. We had a couple of other estimates and their prices are in line. They were punctual and finished the whole project in two and a half days.
Description of Work: Joe Ray's replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL L.
02/2009
1.0
roofing
  + -1 more
They did not get back to me. I chased them down three times, and I never got a return call. These people tell you one thing and never do anything. I would never recommend them to anyone.
Description of Work: I called them for some roofing work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JILL G.
09/2008
5.0
roofing
  + -1 more
Excellent and prompt response to request for an estimate for roof repair. Advised me to monitor problem and call back if the situation repeated itself (roof had minor leak which only occurred with "Fay" rains). Did not recommend repair at present, as it would involve removal of old roof and replacement of entire new roof (roof is flat roof with "sprayed coating"). Very professional and courteous!
Description of Work: Estimate only.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2118 Orange Chapel Clover Garden Ch Rd, Chapel Hill, NC 27516


Service hours

Sunday:
Closed
Monday:
8:00 AM - 12:00 PM
Tuesday:
8:00 AM - 12:00 PM
Wednesday:
8:00 AM - 12:00 PM
Thursday:
8:00 AM - 12:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Gutter Cleaning

FAQ

Joe Ray's Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 12:00 PM

Tuesday: 8:00 AM - 12:00 PM

Wednesday: 8:00 AM - 12:00 PM

Thursday: 8:00 AM - 12:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Joe Ray's Inc accepts the following forms of payment: Check
Yes, Joe Ray's Inc offers free project estimates.
No, Joe Ray's Inc does not offer eco-friendly accreditations.
No, Joe Ray's Inc does not offer a senior discount.
Yes, Joe Ray's Inc offers emergency services.
Yes, Joe Ray's Inc offers warranties.
Joe Ray's Inc offers the following services: Roof Replacement, Shingle, EPDM, Metal, Roof Repair, Gutter Cleaning & Storm Damage.

Contact information

2118 Orange Chapel Clover Garden Ch Rd, Chapel Hill, NC 27516


Service hours

Sunday:
Closed
Monday:
8:00 AM - 12:00 PM
Tuesday:
8:00 AM - 12:00 PM
Wednesday:
8:00 AM - 12:00 PM
Thursday:
8:00 AM - 12:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed