GRIMBALL JEWELERS

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I went to Grimball Jewelers to have a custom ring made. Tony, their designer, spent quite a bit of time educating me as to the different types of settings and the pros and cons of each. He listened carefully to what I was looking for and offered suggestions on how to best achieve my goal. He was very patient, drew diagrams, and showed me examples in the showcase when possible. I was not charged for any of his valuable time. Two weeks later, my husband came with me, and Tony spent even more time going over the same options with my husband. Again, there was no charge for his time. After finally deciding on a design, Tony created 3D images of the proposed ring based on the stones we supplied. Shortly after our approval of the final images, the ring was finished. As an added surprise, Tony made arrangements to have the ring appraised ahead of schedule so that I could have it on my birthday! I am very pleased with the quality of work. The ring is beautiful! As a side note, prior to putting in the final order for my ring with Grimball, I went to a well-publicized jewelry store for a second opinion. This store claims to offer quality jewelry at wholesale prices. I was shocked when their price was significantly more than Grimball. They spent less time than Tony did going over my options and then pressured me to give a 50% deposit for the work that day. It was such an unpleasant experience and a polar opposite to my experience at Grimball. If you plan to have jewelry made, Grimball Jewelers should be on your short list of stores to consider.

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They were very honest with me, that they would not give me what the rings were worth. They said they were very valuable rings and I would be better off selling them on e-bay. They were wonderful: prompt, responsive, honest, professional, very knowledgeable and gave me great advice - they didn't have to tell me how to get a better price! The appraisal is a whole page.