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CLASS ACT ASSOCIATES

House Cleaning, Upholstery Cleaning, Carpet Cleaning

About us

ADDITIONAL EMAIL: CLEANRUG@NC.RR.COM.

Business highlights

37 years of trusted experience

Services we offer

PROFESSIONAL CARPET & UPHOLSTERY CLEANING, PROFESSIONAL HOME & OFFICE CLEANING, WEEKLY, BI-WEEKLY, MONTHLY, ONE-TIME CLEANINGS, MOVE OUT OR ATTIC DIGOUT, CAREFUL CLEANING OF MINI-BLINDS & HARDWOOD FLOORS.

Services we don't offer

WINDOWS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
4.7
punctuality
5.0
Showing 1-6 of 6 reviews

Gene M.
08/2010
5.0
house cleaning
  + -1 more
excellent
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kenneth P.
05/2009
1.0
house cleaning
  + -1 more
See above.
Description of Work: Owner came to inspect and give an estimate exactly on-time but never followed through again so gave no estimate and never cleaned.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Jason T.
08/2008
2.0
house cleaning
  + -1 more
He arrived on time and was courteous and professional. He moved quickly and within a few minutes was able to provide a reasonable estimate of $65/visit. We agreed and asked when he could start. He mentioned that he would have to look at his schedule and confer with his employee and would call us in a few days. We waited for his call, but it never came. We waited for an entire week (7 days), but never heard back. After seven days I called to inquire if he was any closer to determining availability. He seemed slightly annoyed and indicated that he had not had time to determine a date and would call in a couple days. That was four days ago - eleven days from his initial visit and estimate - and we still have not heard anything from him. We appreciated his initial quick response and his reasonable estimate, but are now reluctant to agree to his service if our recent experience is indicative of his performance and level of service. His work load may be very heavy, but a quick phone call to tell us that would have been sufficient. Instead, we've lost several days and have to start our search over again.
Description of Work: We called and spoke with Andre about performing a bi-weekly housecleaning. He was initially very responsive and scheduled a time to meet and provide an estimate within 48 hours of the call. We were interested in basic cleaning, including floors, counters, bathrooms, and vacuuming.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0


Jennifer W.
07/2008
5.0
house cleaning
  + -1 more
Andre was very quick to respond to my query about their service and flexible about meeting me in the evening to give me an estimate. Although I think their cleaning is so-so, the $60/visit price is $20 less than I was paying with another company. Certainly, they do a better job of cleaning than I would. For those on a budget, I would definitely recommend them.
Description of Work: I have my house (2 bedroom, 2.5 bath) cleaned on a bi-weekly basis by Darcy.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

EDITH R S.
11/2007
5.0
house cleaning
  + -1 more
Andre is excellent. He is reliable, responsive, works efficiently, is flexible and treats your home as if it were his own.
Description of Work: Andre provides bi-weekly routine house cleaning. In addition, he periodically undertakes cleaning things like windows kitchen and kitchen cabinets, etc. An extra bonus is that he has his own carpet cleaning equipment and has agreed to come by to do the traffic areas ever so often.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jillian H.
10/2007
5.0
house cleaning
  + -1 more
I've had him clean my house for years. The prices do vary. He also cleans rugs.
Description of Work: He cleans my house twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    38 OAKWOOD DR , Chapel Hill, NC 27517

    www.classactassociates.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    CLASS ACT ASSOCIATES is currently rated 4.7 overall out of 5.
    CLASS ACT ASSOCIATES accepts the following forms of payment: Check
    Yes, CLASS ACT ASSOCIATES offers free project estimates.
    No, CLASS ACT ASSOCIATES does not offer eco-friendly accreditations.
    No, CLASS ACT ASSOCIATES does not offer a senior discount.
    No, CLASS ACT ASSOCIATES does not offer emergency services.
    No, CLASS ACT ASSOCIATES does not offer warranties.
    CLASS ACT ASSOCIATES offers the following services: PROFESSIONAL CARPET & UPHOLSTERY CLEANING, PROFESSIONAL HOME & OFFICE CLEANING, WEEKLY, BI-WEEKLY, MONTHLY, ONE-TIME CLEANINGS, MOVE OUT OR ATTIC DIGOUT, CAREFUL CLEANING OF MINI-BLINDS & HARDWOOD FLOORS.
    WINDOWS.

    Contact information

    38 OAKWOOD DR , Chapel Hill, NC 27517

    www.classactassociates.com