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Circle City Lock & Key Locksmith

Locksmiths, Mailbox Repair

About us

Award Winner (Angie's List Super Service Award 2015, 2016,, 2017 & 2018) Circle City Lock & Key Locksmith is a full service locksmith company providing residential, automotive, emergency and commercial business store front services for our customers. We are a family owned and operated business dedicated to customer satisfaction. Fair and honest pricing and a history of high quality work is what has made our company stand out. Open Mon - Fri 8am - 5pm ...for home, auto and business lockouts. We service Orange County, NC and areas of Durham, Wake, Chatham, Alamance and Lee Counties including Chapel Hill, Carrboro, Durham, Hillsborough, Pittsboro, Fearrington Village, Morrisville, Apex, Cary, Raleigh, Wilsonville, Goldston, Snow Camp, Bear Creek, Gulf, Bennett, Bynum, North Carolina and surrounding communities.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.

Services we don't offer

We provide nearly all locksmith services... call us today!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 122 reviews

Rashida H.
08/2015
5.0
locksmith
  + -1 more
I am very satisfied with the service provided -- prompt, high quality, professional.
Description of Work: They were excellent -- called for an urgent re-key of my entire house and they were here in two days! They were in and out and explained what they were doing from top to bottom. Took them 30 mins and provided suggestions that would be useful for my situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Circle City Lock & Key Locksmith
Thank you [removed member's name] for your great feedback. We appreciate your business, please call us 24/7 for any future residential or automotive locksmith needs.

Alisha B.
08/2015
5.0
locksmith
  + -1 more
Long story short, I lost my car keys and needed to get to work. I called their main number and they were able to assign a locksmith who could be onsite within 20-30min. At the time I had placed the service call I was hoping I would not be too late for work, the van arrived on time as promised. After a quick introduction, verification of who I am and ownership of vehicle - all reputable locksmiths do this for liability I guess, he was on task. Within a few minutes Jason was able to pick open my door lock and proceeded to coding or programming a new key. Job done and no damage to the door lock. New key works great, professional, quick, great service. I will keep their number on hand.
Description of Work: Made a transponder key for my car in July 2015. More recently on Nov. 13, 2015 Circle City re-keyed all the locks on my home and they did an excellent job. I highly recommend their company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Circle City Lock & Key Locksmith
Circle City Lock & Key's staff is ready 24/7 to help you with all your automotive locksmith problems. Thank you for your business and taking the time to send us your feedback.

Joanna B.
07/2015
5.0
locksmith, mailbox repair
  + 0 more
prompt and excellent service
Description of Work: replaced mailbox lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Circle City Lock & Key Locksmith
Thank you for your review. We appreciate your business. Please call us anytime.

Stan A.
07/2015
5.0
locksmith
  + -1 more
Jim came out almost immediately after we called and changed our locks, and made additional keys for us for the locks. He did an outstanding job. He was neat, personable, and entirely professional. We will not hesitate to use them in the future!
Description of Work: Circle City Lock and Key re-keyed 4 locks (6 cores) in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Circle City Lock & Key Locksmith
Thank you for business and your review. We appreciate great customers like you. Please call us anytime 24/7.

Amanda C.
06/2015
5.0
locksmith
  + -1 more
These guys were great! On time, did the work in about 30 minutes, and even fixed my sliding door.
Description of Work: Re-keyed three locks in a rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Circle City Lock & Key Locksmith
Thank you for your great review. We appreciate your business. Please call us anytime.

Holly H.
05/2015
5.0
locksmith
  + -1 more
Quick response to my request on price for re-keying 4 locks - we had just moved in and wanted to have all doors using the same (new) key. Appointment was made for next day and they were on time and efficient. Re-keyed the locks in under 30 minutes and gave me 4 new keys for my home. Would certainly recommend and use again if the need arises.
Description of Work: re-keyed 4 locks in our new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Circle City Lock & Key Locksmith
Thank you for choosing Circle City Lock & Key Locksmith and for your great feedback in your review! Please call us again night or day for any of your locksmith problems.

Jay K.
05/2015
5.0
locksmith
  + -1 more
I flew in from Florida to Durham to change the locks on my mom's house. I had only a limited time to do this, and decided to call Circle City Locksmith. They came to our house right away, were polite, and a pleasure to do business with. Brett was able to figure out how to fix our difficult locks, which had been installed when the house was built , and did an excellent job. I will definitely do business with them again!
Description of Work: Changed all our house locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Circle City Lock & Key Locksmith
Thank you for the positive feedback, we appreciate your business, and look forward to handling your locksmith needs in the future.

Anna C.
04/2015
5.0
locksmith
  + -1 more
did a great job! Explained what the different locks were and what could be keyed together and what couldn't. Worked fast and I had my keys in about a half hour. Would highly re come d.
Description of Work: Changed the locks on four doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Circle City Lock & Key Locksmith
Thank you for choosing Circle City Lock & Key Locksmith and and for your kind words in your review!

Nancy H.
04/2015
5.0
locksmith
  + -1 more
Prompt, Fast, Neat, and very courteous.
Description of Work: He rekeyed all the exterior locks of my home and installed a deadbolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Circle City Lock & Key Locksmith
Thank you very much for your business and for your great review.

Tracey G.
04/2015
5.0
locksmith
  + -1 more
I was shopping an accidentally left my keys in the ignition and closed the door. Locking myself outside with no other key with me. My roommate was at work; therefore, unable to bring my extra key I had no other choice but to call a locksmith and luckily I called one that was both reasonably priced and arrived within 30 minutes. In the future I will keep this locksmiths card always with me and will never again have to scramble looking for a reputable locksmith. Circle City Lock & Key Locksmith is one that I would like to recommend to other Angie's List members.
Description of Work: I was locked out of my car and needed a locksmith. Circle City Lock & Key Locksmith unlocked my car quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
We appreciate your business. Thank you for the positive feedback, we look forward to handling your locksmith needs in the future

Jerry L.
03/2015
5.0
locksmith
  + -1 more
Jason called me and asked if I would like to re-schedule my appointment earlier at 10:30am and I gladly agreed. I'm not use to having a skilled tradesman arrive on time and definitely not early. He had quoted a price on the phone before hand for the re-key but ended up fixing my front door knob for no extra cost. Jason was on time, very professional and performed the job as quoted. This company was great and I would definitely use them again. I can't say enough.
Description of Work: Jason re-keyed the entire house. Fixed a front door knob that has been a problem for a long time..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Circle City Lock & Key Locksmith
Thank you for your great review. We appreciate your business and please call us again for any future locksmith needs.

Madonna W.
02/2015
5.0
locksmith
  + -1 more
I had the best team come to my house ,at the exact time they said . Jason and Brett were wonderful, very professional and had the job done in no time . I would recommend them any time . Thanks guys
Description of Work: Rekeyed the locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kara L.
07/2014
5.0
locksmith
  + -1 more
Responsive and friendly team. Easy next day scheduling and helpful tips that saved me money, Rather than replacing my locks and running up a big fee, they recommended rekeying. Then when they arrived they realized I had Kwikset Smartkey locks so it took only a few minutes and the guys only charged me for the site visit plus a small fee. Will keep their info for other lock and security needs!
Description of Work: rekeyed locks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

B H.
07/2014
5.0
locksmith
  + -1 more
It went very well. Jim was extremely competent, friendly, and professional. He explained what he was doing at each step of the process. All in all, it was excellent.
Description of Work: Circle City Lock & Key Locksmith changed the keys in all the locks in our home and made extra keys for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Nathan R.
06/2014
5.0
locksmith
  + -1 more
Jim was very helpful with the quote for the services. They were very punctual and arrived as scheduled to complete e work. The price was reasonable and I will definitely recommend them for anyone that needs locksmith services.
Description of Work: Needed two locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

candice F.
04/2014
5.0
locksmith
  + -1 more
WHAT a super wonderful young man is Jason!!!!!!!!!! Absolutely professional in every way, he quickly gets to work, when the locks were reconfigured, he oils everything down i am assuming to make sure the metal parts easily move, polishes it all up. Basically you always pay a set fee to have anyone trek out to a job, his fee is $65..... so the actual work on the two locks and then making two copies of all my keys was MORE than reasonably priced. He even took time to explain the workings on my one lock I couldn't figure out, he explained how it worked, why it worked that way, he was just kind and so considerate to this old woman. Jason was personable, well spoken, meticulous and I really appreciated such a thorough attention to every detail. I highly recommend this young man, you absolutely will not be overcharged and you will get your money's worth.
Description of Work: rekeyed two locks, got me into my storage shed which somehow became locked, even though i never had a key for it, LOL, and he made two sets of spare keys for all the locked doors in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gerard T.
04/2014
5.0
locksmith
  + -1 more
They diagnose the problem with the front door quickly and had all the right parts to reassemble it and corrected the problem. As for the back door, they had to do some drilling in the thresh board, but was able to line up the back door, so we could lock it properly. I will definitely use these guys again. Especially since they are available 24/7
Description of Work: They fixed the lock on our back and front door at our business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lynne B.
01/2014
5.0
locksmith
  + -1 more
He was very responsive and came out very quickly but the astounding thing was that he discovered that a part was needed for the lock and so it would not have to be completely replaced. He determined that the part was in warranty and was available at no cost to us. He was able to get it ordered at no cost to us and he came out twice and only charged us $70 for the entire service; start to finish. He followed up on the order and made sure that the order came through properly. I just thought that was above and beyond.
Description of Work: I used Circle City Lock & Key Locksmith to repair a lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bonnie S.
10/2013
5.0
locksmith
  + -1 more
I called them on a Thursday and they came the same day. Jason and Jim went right to work and did a great job. They could not have been nicer or done a better job and I thought their price was fair. When you need honest professionals this is the company to call. Thanks for working me into your schedule and taking such good care of me…..
Description of Work: Rekeyed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Sloan G.
10/2013
5.0
locksmith
  + -1 more
After calling numerous other locksmiths, Circle City Lock and Key was the first to actually answer the phone. Several other and quot;24/7and quot; providers wouldn't even answer the phone or return my calls. They arrived very quickly, especially considering the distance they had to drive. They were polite and friendly, and it only took a matter of minutes to have the trailblazer open. Would definitely call them again, especially after hours.
Description of Work: Unlocked my wife's trailblazer after she locked both sets of keys inside

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kira A.
09/2013
5.0
locksmith
  + -1 more
This is the second time I've hired circle city, and they are awesome! They can fit you in in a reasonable amount of time, arrive when they say they will, and are great at what they do. They got the job done well, and were even nice to my four year old who desperately wanted to "help." I will definitely hire them again.
Description of Work: Re-keyed several locks in the house and garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah H.
07/2013
5.0
locksmith
  + -1 more
They were very nice. One of them had been in bed. They repeatedly told me they had never left anyone on the sidewalk and they were not about to tstart that night.
Description of Work: They came out in the middle of the night. I locked my keys in my house. They spent almost two hours trying to get in my house. They finally were able to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Diane C.
07/2013
5.0
locksmith
  + -1 more
They responded promptly to my request for service. Gave me a sameday appointment. Arrived exactly on time. Were friendly, courteous, efficient and professional.
Description of Work: Rekeyed all the locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

J P.
04/2013
5.0
locksmith
  + -1 more
To get in my car I had to resort to using the passenger side door and crawl across the console. That to say the least was inconvenient so I called and made an appointment with Circle City Lock and Key to fix it. They gave me a good price compared to other prices I received. I'll recommend them - efficient, on time and did great work.
Description of Work: Last month someone took a screw driver to the driver's side keyhole and tried to open my car. They were unable to open it but completely destroyed the lock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Circle City Lock & Key Locksmith
Thank you very much for your business,and for your great review!

Melissa G.
12/2012
5.0
locksmith
  + -1 more
They were at my house within minutes and had us back inside in no time. Talk about a lifesaver. The rate was reasonable since it was on a week-end after 6pm and it was exactly what they quoted me on the phone. I was so relieved that they take credit cards, as I had no cash on hand. The nice locksmiths who opened my house was curtious, nice, and trustworthy. I hope this doesn’t happen to me again but if it does I would not hesitate to call them.
Description of Work: I got locked out of my house with my two small kids one week-end; it was raining outside, so we ran to a neighbor’s house. My neighbor suggested I call Circle City Lock & Key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Circle City Lock & Key Locksmith
Thank you for your business and your positive feedback.We will be happy to serve all your Locksmith needs in the future.

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
# 1286
Trade License Authority
NC Locksmith Licensing Board
Trade License Expiration
08/14/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Mailbox Repair

FAQ

Circle City Lock & Key Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Circle City Lock & Key Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Circle City Lock & Key Locksmith offers free project estimates.
Yes, Circle City Lock & Key Locksmith offers eco-friendly accreditations.
Yes, Circle City Lock & Key Locksmith offers a 10% senior discount.
Yes, Circle City Lock & Key Locksmith offers emergency services.
Yes, Circle City Lock & Key Locksmith offers warranties.
Circle City Lock & Key Locksmith offers the following services: 24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.
We provide nearly all locksmith services... call us today!

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed