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Chapel Hill Concept Cleaning LLC

House Cleaning

About us

Family owned business with over 15 years of experience cleaning houses and offices in the Chapel Hill and Carrboro area. We are bonded and insured. Our clients depend on our high level of service, dependability and trustworthiness.

Business highlights

25 years of trusted experience

Services we offer

Housecleaning - Weekly, Biweekly, Move-In & Move-Out, & One-Time Cleaning. Business and office cleaning available.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

5.028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 28 reviews

Mary K.
02/2019
5.0
house cleaning
  + -1 more
I highly recommend Concept Cleaning. My experience has been excellent. The team is reliable, thorough, easy to work with, and very service oriented. After several months of experience I assure you with confidence their services and business practices will impress you.
Description of Work: monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Leonardo M.
06/2018
5.0
house cleaning
  + -1 more
Lilliana and her team were fantastic! Really thorough, very flexible timing wise, and a total pleasure to work with. We also had a big clean done right before listing our home and I couldn’t believe how quickly and we’ll get team got the job done! She is such a pleasure to work with and I can’t recommend her highly enough.
Description of Work: Move out clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary K.
03/2018
5.0
house cleaning
  + -1 more
I’ve only had one visit so far, but was highly pleased and feel wonderful about the service and owner. They are much nicer and easier to work with than the national company Maidpro I’d previously used for many years, and the cleaning of my house was superior. Their approach, attitude and business practices were highly professional including credentials like insurance and bonding. At this time their billing is not set up to accept credit cards, but I hope they may consider it. I did a lot of research and reference checking in choosing them over numerous others and I am extremely pleased with my choice.
Description of Work: House cleaning monthly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Audrey K.
08/2017
5.0
house cleaning
  + -1 more
Excellent! I'd recommend her to anyone. I've used her many times and will continue to use her. She comes with a helper and they work at a feverish rate and complete the work quickly. On top of the service, she is a really nice person.
Description of Work: She cleans my townhouse in Chapel Hill

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Nicole G.
08/2017
5.0
house cleaning
  + -1 more
They did an amazing job! everything was perfect!
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lori D.
08/2017
5.0
house cleaning
  + -1 more
Always reliable- and since it's always Liliana and her partner, they get to know your house.
Description of Work: Liliana and her partner are a terrific team - always friendly and reliable, and they go the extra mile. Our hardwood floors always look amazing when they're finished. They clean our 3200 sq. ft. house on a regular basis (every 3 weeks) and do a great job. We've been using them for a year and they are so much better than Molly Maids!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Denny C.
08/2017
5.0
house cleaning
  + -1 more
It went very well. I just requested what items needed attention and it was done well to my complete satisfaction.
Description of Work: Clean house. Included vacuuming, cleaning bathrooms, kitchen an all areas of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
08/2017
5.0
house cleaning
  + -1 more
Fantastic. They are reliable and do excellent work. I continue to use their services.
Description of Work: Cleaning for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia L.
08/2017
5.0
house cleaning
  + -1 more
Liliana and her crew are wonderful. They do a great job and are very responsible and responsive. I'm so happy I hired them!
Description of Work: Regular house cleaning every other week since January.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meghan M.
08/2017
5.0
house cleaning
  + -1 more
I give Liliana's business and A plus plus. I have tried many services in the area but this is by far the most professional and thorough cleaning I have gotten
Description of Work: This organization is great they clean my three-bedroom house along with my dad's two bedroom apartment from head to toe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim S.
08/2017
5.0
house cleaning
  + -1 more
Liliana is a pleasure to work with. She and her crew are always responsive, do a great job, and my clients have been very pleased with their service. Highly recommend.
Description of Work: I am a realtor and refer Chapel Hill Concept Cleaning to my clients who need cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly M.
07/2017
5.0
house cleaning
  + -1 more
They have been flexible when needed. They are efficient, friendly, and a pleasure to work with. And they do a great job!
Description of Work: Chapel Hill Concept Cleaning has been providing housecleaning services for me for the past few months and I'm very happy with their work. A team of 2 come every other week; one week they do the whole house and the other, just the downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kyle W.
06/2017
5.0
house cleaning
  + -1 more
good job overall-- cleaned walls and were through.
Description of Work: cleaned a rental house turnover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lori B.
05/2017
5.0
house cleaning
  + -1 more
Both services were excellent with great customer service!
Description of Work: Deep Cleaning for Market Sale ($160) Move In/Move Out Cleaning post Market Sale ($140)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Alec P.
05/2017
5.0
house cleaning
  + -1 more
It went very well. Pleasant people, professional behavior and results.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tracy P.
12/2016
5.0
house cleaning
  + -1 more
Scheduled to occur every 2 weeks. 2 people come and work for either the morning or afternoon. Do a great job!
Description of Work: Routine housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Braden L.
11/2016
5.0
house cleaning
  + -1 more
I ran out of time to clean up my rental property myself before my tenants were scheduled to move in so I called Chapel Hill Concept Cleaning and set up an appointment. They spent several hours getting the house nice and clean for a very reasonable price. I was happy with the work and it saved me the stress of trying to squeeze it in myself. Definitely recommend.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jane C.
09/2016
5.0
house cleaning
  + -1 more
I have asked them to help me with additional responsibilities that include laundry and grocery shopping once a week. My husband has cancer and is on a walker, all requiring additional care from me. They have been willing to help in any way. Their empathy and caring are genuine. We have never had an issue to bring to your attention and they have worked for me for 10 years. They fulfill their cleaning services every time they come as I expect them to do and any additional service I ask from them. They are excellent in their profession and care about ourneeds with integrity.
Description of Work: The crew are excellent cleaners, responsible, trusting and willing to do whatever I ask them to do. They come on time and leave on time, and work hard in-between. They have pleasant personalities and are willing to listen and make changes wherever and whenever something has to be addressed. They are very well organized and cares about pleasing her clients. I highly recommend their service to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori P.
08/2016
5.0
house cleaning
  + -1 more
They were on time, friendly, and very professional. My house looks and smells so fresh and clean when they were finished, I would, and already have, recommended them to my friends.
Description of Work: Chapel Hill Concept Cleaning has been providing monthly cleaning services to my home for the last 13 years. They provide a deep cleaning of my house, dusting all surfaces, vacuuming carpets and floors, washing floors and kitchen and bathroom surfaces, in all areas of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Eduardo S.
08/2016
5.0
house cleaning
  + -1 more
Hired Chappel hill concept cleaning excellent service, honest crew, very dependable. I highly recommend this services
Description of Work: Household weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Zulice J.
08/2016
5.0
house cleaning
  + -1 more
Fantastic! The cleaning crew does a great job. I use their service for business and home and they are profesional and reliable. I highly recommend Chapel Hill Concept Cleaning.
Description of Work: They clean out my office and home. They do everything I ask and their schedule is flexible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert S.
08/2016
5.0
house cleaning
  + -1 more
I am very impressed with Chapel Hill Concept Cleaning's ability to professionally clean all aspects of our home -- even the "challenges." For example, we have a white shower pan that had become gray over the years, and nothing we did could brighten it. I pointed it out to Chapel Hill Concept Cleaning, and it was sparkling, clean and white after their first visit! I am now retired so I do my own cleaning, but if I was still working, I would hire Chapel Hill Concept Cleaning to do it!
Description of Work: Chapel Hill Concept Cleaning does excellent "top to bottom" house cleaning, and is very accommodating. Specifically, they are very flexible and can work around their customers' schedules -- even last-minute changes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Natalie S.
08/2016
5.0
house cleaning
  + -1 more
They do an excellent job in all aspects. When I have asked if they could do a small additional job, they have been able to accommodate the request. I have been very please with Lily's availability, flexibility, correspondence and quality of work. I would highly recommend her and her helpers.
Description of Work: Lily and her helper have cleaned my home for over a year now. They dust, wipe down counters, clean all parts of the bathrooms, sweep, vacuum, mop thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larissa B.
08/2016
5.0
house cleaning
  + -1 more
Lily is amazing. I have two hairy dogs and two messy kids, yet she manages to make my home sparkle, and has done so for the past nine year. Plus she is a lovely person.
Description of Work: Thoroughly cleans my 2700-square foot house every other week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Suzanne M.
07/2016
5.0
house cleaning
  + -1 more
LIliana has been working for me for about 7 years. She is thorough and professional. She has products that she prefers to use, but will use products I suggest as well. She is gentle with my home and rarely has there been anything broken. She has an assistant with her and they clean the two floors in about two hours. The kitchen stove, sink, and counters shine, all the carpets and wood floors dusted and vacuumed, and glass tops and inner glass doors cleaned. The bathrooms are always sparkling and she uses disinfecting products in the toilets. If she has a concern, she will point out issues that may be a problem. For example, she showed me a problem with my kitchen light (loose glass shade) which she cleans from grease from the stove. In the past, she pointed out an issue with my vacuum cleaner cord. Liliana is also flexible when we have a scheduling problem around vacations. Because of her reliability and effectiveness, this is the longest I have had the same cleaning service.
Description of Work: I have a three story house with 4 1/2 baths and three bedrooms. There is a full bath in the downstairs family room area. Liliana cleans my house every other week. She cleans the main floor (MBR and bath, kitchen, dining, living room, enclosed porch, utility ) and second floor (two bedrooms, two full baths, two offices) one visit and the main floor and lower level on the second visit. She cleans the bathrooms, mops the floors (kitchen, bathrooms, and porch), vacuums, and dusts all the designated rooms on each visit. ns the main floor and lower floor every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

110 Mallard Court, Chapel Hill, NC 27517


Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Chapel Hill Concept Cleaning LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 3:00 PM

Tuesday: 9:00 AM - 3:00 PM

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Chapel Hill Concept Cleaning LLC accepts the following forms of payment: Check
Yes, Chapel Hill Concept Cleaning LLC offers free project estimates.
Yes, Chapel Hill Concept Cleaning LLC offers eco-friendly accreditations.
Yes, Chapel Hill Concept Cleaning LLC offers a 10% senior discount.
No, Chapel Hill Concept Cleaning LLC does not offer emergency services.
Yes, Chapel Hill Concept Cleaning LLC offers warranties.
Chapel Hill Concept Cleaning LLC offers the following services: Housecleaning - Weekly, Biweekly, Move-In & Move-Out, & One-Time Cleaning. Business and office cleaning available.

Contact information

110 Mallard Court, Chapel Hill, NC 27517


Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed