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Thomas Trades LLC

Interior Painting, Drywall, General Remodeling,

About us

Thank you for your interest in Thomas Trades. Please ensure that we provide services in your area: 1. New Hanover County 2. Hampstead 3. Rocky Point 4. Leland 20 + Years experience in Residential and Commercial Remodeling. Specializing in Custom Homes, Kitchen and Bath Remodels, Interior and Exterior Painting, Additions, Attic Alterations, and Restorations. We hire only the most qualified employees. -We work with our own reputable licensed sub-contractors when necessary: HVAC, Electrical, Plumbing, and Roofing. Fully Insured. -Free estimates up to $10,000. We charge $150 for Project’s above $10,000. If hired, we will credit your estimate fee back to you. We are Trustworthy and Reliable. -Visit facebook.com/thomastradesnc and www.thomastradesllc.com for more photos and reviews -Calls after normal business hours (8am to 5pm Monday through Friday) will be returned on the next business day. No text please. -Thank You - -Click on the above business card to be directed to our website with many more photos of previous projects. Thank You Have a Blessed Day!

Business highlights

26 years of trusted experience

Services we offer

Thomas Trades LLC of Wilmington, NC specializes in kitchen and bath remodels, custom cabinets, interior and exterior painting, additions, attic alterations, tile, flooring, sunrooms, screened porches, decks, fences, windows, doors, interior and exterior trim and much more. Services we don't offer we do have reputable-licensed subs that we use.

Services we don't offer

Roofing, Electrical, Plumbing, HVAC, Gas, Fireplaces, Masonry, and Appliance Repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-101 of 101 reviews

Brandon R.
10/2013
4.0
interior painters
  + -1 more
unknown
Description of Work: Painted multiple rooms and accent walls in a house, epoxy garage floor coating. Easy to communicate with via email. Took over a week to paint garage floor which was quoted at 2-3 days. Did not caulk around all tubs, sinks after painting. Did not fill nail holes in walls prior to painting. Only painted single coat and missed areas where old color was showing. Did not remove wall plates prior to painting and old colors show in areas and paint splatters are found on wall plates, sinks, faucets, light fixtures, floor etc. from apparently not using drop cloths. Painting some areas by hand without taping resulted in several areas with paint on walls that were not supposed to be painted and were never retouched. Some areas with floor epoxy hand prints on walls and trim that were never touched up. Paint was found on hardwood floors and in kitchen sink from washing their equipment and not cleaning up. Overall, nice people and did ok work if you simply don't have the time to do it yourself, but we could have definitely done a better job ourselves and have had to fix many of their mistakes from their lack of attention to detail. Certainly not the most expensive, but for the price paid and Angie's list presence, I expected more.
Rating CategoryRating out of 5

Response from Thomas Trades LLC
Under my Business Description at the bottom there is a link to the before and photos of this project. There you can see two sides of this review that was extremely unnecessary. A bit of slandering is going on in this review. Please see for yourself. I would be more than happy to show my future customers these photos if they have any concerns. All 18 of our reviews have been perfect besides this one. A bit odd to me. First I would like to apologize that you seem to have had a bad experience with our work. However, not all that you are saying is true. I would like to make you aware of or remind you of a few things you may not be taking into consideration. First: The garage floors took longer than expected for a few reasons, which I made you aware of in the beginning. It had rained two days that week resulting in your garage floors holding water puddles and leaking in, which you even made me aware of also. Second: Your wife's jeep was parked in front of the garage door the first day. The vehicle could not be moved until the following day as you had the keys and were working over an hour away. I did not want to get acid on this vehicle by etching the garage floors and power washing. (Prepping). So we painted inside instead in order to stay productive. Third: An area of epoxy at the bottom of your stairwell was added after my original estimate of price and quantity. Which I did at no cost to you. The final garage floor epoxy application looks amazing and of course was not mentioned in your review. DROP CLOTHS WERE USED IN EVERY OF THE HOUSE. There are several photos of us using them and paying close attention to detail as we always do. We would have been more than happy to have patched all your nail holes in the walls for you had that been agreed to in our original estimate. I even negotiated with you on my original estimate in order to save you money. Your wife had agreed to patch them as there were not that many in your new home. Caulking around sinks and bathtubs also was not agreed in our estimate, however, I did caulk them at no cost in the ONE bathroom we painted. Again review the photos on this link to see where caulking was done. The agreement was that you purchase all paint per "The Big Deal" which you did. We absolutely did apply two coats which even had the primer mixed which you preferred. Attempting to show my honesty, I purchased 3 gallons of over estimated paint that you originally purchased. This was over estimated because the decision of what walls you and your wife wanted painted was not certain on my original visit to estimate. The decision was made a week later in areas of the house that were not originally spoke of. However, I purchased the extra paint from you. We do not remove wall plates as that is a liability for my company. I also do not tape around them as tape in my 18 years of painting experience has proven to be more problematic than good. Which is why we are very capable of painting straight lines free handedly around them, which I was certain we did. We washed out our equipment on the far left side of the property in the woods by using your garden hose. If any water paint substance was left around your sinks I apologize, but they came from wash rags which we used in case paint did get onto the receptacle plates. I attempted several times from the beginning to receive your phone number in order to communicate with you better throughout this project. Never received it so email was the only way we had. Your wife said everything looked great and you said the garage floors looked great as well once we completed. I would not have accepted your payment had I known you were unsatisfied. It's been almost 3 months and I'm just now hearing about these issues. I left the project with the understanding that both of you were thrilled with our work. [Member Name Removed], with most companies that take a lot of pride in what they do, if you would have simply contacted me with these issues I would have made them priority and taken care of them personally. I still would if you want to contact me. Thank You Josh Thomas

Contact information

Castle Hayne, Castle Hayne, NC 28429

http://www.thomastradesllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
76879
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
General Remodeling,
Finished Carpentry and Woodworking,
Doors,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Exterior Painting,
Cabinet Making,
Unfinished Carpentry,
Cabinet Refacing and Refinishing,
Hardwood Flooring Sales and Installation

FAQ

Thomas Trades LLC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Thomas Trades LLC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Thomas Trades LLC offers free project estimates.
Yes, Thomas Trades LLC offers eco-friendly accreditations.
No, Thomas Trades LLC does not offer a senior discount.
No, Thomas Trades LLC does not offer emergency services.
Yes, Thomas Trades LLC offers warranties.
Thomas Trades LLC offers the following services: Thomas Trades LLC of Wilmington, NC specializes in kitchen and bath remodels, custom cabinets, interior and exterior painting, additions, attic alterations, tile, flooring, sunrooms, screened porches, decks, fences, windows, doors, interior and exterior trim and much more. Services we don't offer we do have reputable-licensed subs that we use.
Roofing, Electrical, Plumbing, HVAC, Gas, Fireplaces, Masonry, and Appliance Repair.

Contact information

Castle Hayne, Castle Hayne, NC 28429

http://www.thomastradesllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM