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Home Network Solutions LLC

Stereo and Home Theater Systems, Home Automation, Internet Service,

About us

YOUR HI-TECH HANDYMAN Troubleshooting and Service of Wi-Fi, Ethernet and AV Systems in the Wilmington NC area.

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

YOUR HI-TECH HANDYMAN Navigating the world of home electronics can be challenging. Wires, cables, configurations – it's enough to make anyone's head spin! But don't worry, I'm here to help make the process seamless and stress-free. Please see the website for a list of services that I offer.

Services we don't offer

Installation of hard wiring, i.e. cabling, PC fixes.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.0116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 116 reviews

G. C.
01/2012
5.0
home theater design, tv antenna
  + 0 more
Lew and his wife Bonnie run a terrific family business. I HIGHLY recommend them.
Description of Work: Installation of a new smart TV, components and an antenna>

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jamie S.
01/2012
5.0
electrician, home theater design
  + 0 more
They did an excellent job. We were very pleased with their service, and consider it money well spent.
Description of Work: Bonnie and Lew were very responsive and professional, from scheduling the initial quote to the completion of the service. We had our family room wired for surround sound, including the installation of in-wall speakers and flat screen TV mounted above the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Damon B.
01/2012
5.0
home theater design
  + -1 more
Lew was quick and efficient. He took the time to explain any of my questions and was professional. I was very pleased with the service.
Description of Work: Installed 42" TV on bedroom wall with new outlet and power supply in closet. Ran power from lower outlet to new power strip. Also installed IR repeater for components hidden in closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Hiroko S.
01/2012
5.0
home theater design
  + -1 more
They hooked the TV up on the wall. They got all the wiring done and they did as much of the wiring as they could. Their quality was excellent and I would use them again. I have no complaints and they did a good job for us.
Description of Work: I used the services of Home Network Solutions LLC about a month ago to install a new TV on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Scott S.
01/2012
5.0
home theater design
  + -1 more
They were kind of busy and they weren’t able to do it in the time frame that we wanted. So we went with a different contractor. The estimate was about $6000 or $7000 including the TV and other stuff. They seemed very thorough and conscientious. I had no problem with them other than fact that they weren’t available right away to do the work.
Description of Work: Home Network Solutions LLC gave us an estimate three months ago for designing and installing a home theater system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
11/2011
5.0
cable tv service, home theater design
  + 0 more
This was the first time I used a provider on Angie's List. I sent an email and promptly received a nice response from Bonnie and talked with her on the phone. They asked for a list of my system components so they could be prepared. Lew and Danny showed up on time as promised. It was such a pleasure to have them work on my system. There is a problem with the cable box and I will have to ask FIOS for a replacement. Lew explained some other things that I could do and now I am thinking about purchasing Apple tv for my husband for Christmas. He told me how to use my iPhone and iPad to work with the tv. He also explained things in ways that were easy to understand without any big "tech" talk-such a breath of fresh air. I will definitely use them again.
Description of Work: Home theater system was not working properly. FIOS/HD working so-so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

pandit W.
11/2011
5.0
electrician, home theater design
  + 0 more
It was a professional, easy and satisfying experience from beginning to end. I subscribed to Angie's List specifically to get referrals for this service as my initial and long time service provider has gone out of business. From the moment I called to set up the appointment I found Home Network Solutions to be friendly, very accommodating to my schedule and efficient, following up as promised more than once to confirm the appointment. They were on time, thorough, and ultra courteous. Every problem was addressed and repaired and I really appreciated the willingness to explain everything in an easily understandable manner. The price was very fair and when we got to the end of the visit , settled the bill and were just chatting, I recalled I had forgotten to point out one more problem. They were not at all upset by my omission, fixed the problem right away and did not charge me extra. I highly recommend this business!
Description of Work: The service consisted of repairs and reprogramming rather than installations. They were familiar with all of my equipment and brought my CD player, Sony plasma television and Escient music system back to life, and restored the use of a zone in a separate speaker system. They also identified some things to watch for in the future and did a quick workaround of a malfunctioning item, without a word of selling me on buying new components or upgrading my systems. They did tell me about a cost -efficient utility I could add to solve the problem whenever I'm ready.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from Home Network Solutions LLC
Thank you so much for the Page of Happiness report. I'm glad you found us on Angie's list and hope you'll find Angie's list beneficial for other contractors as well. I use it myself and have found it very helpful. I'm glad Lew was able to get things working for you. Don't hesitate to call us for anything else in the future. It was a pleasure. Bonnie

Constance G.
10/2011
5.0
home theater design
  + -1 more
We didn’t take their offer. They were fabulous in terms of coming out and giving us an estimate. They seemed very precise. We didn’t go ahead with the project at the time. They were very through. They were very detailed. They were very polite. They were a charming couple. They were very professional and friendly. They do what they say they are going to do. I didn’t feel any pressure with them; it was quite the opposite. They gave me a quote and waited for me to get back to them for about three weeks. I would consider using them in the future.
Description of Work: I got an estimate from Home Network Solutions LLC Company in September. I wanted the complete sound system in the house rewired.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
10/2011
5.0
home theater design
  + -1 more
HOME NETWORK SOLUTIONS LLC did an excellent job. This was not an easy conversion. They were very professional and knew what they were doing. This is THE company I will use in the future for LUTRON Lighting, Home Networking, Surround Sound, etc. They are A++++. I have all these items and when they need Maintenance I now know who to call. I cannot say how hard it is to find someone that knows how to install/maintain/repair the high tech home/media/lighting systems that are touted in high style homes. THIS COMPANY CAN DO IT ALL!!! And I'm a customer that is pleased with their service.
Description of Work: The firm was asked to remove a TV lift from a custom piece of furniture, as the lift did not work. They removed the old TV lift, installed the new TV lift and made adjustments to the cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Home Network Solutions LLC
Thank you so much for this wonderful referral. You are so kind to take the time to tell others about us and we will happily assist you in any way we can in the future. I hope you are enjoying your TV, now that the new lift has been installed.

Thomas R R.
10/2011
5.0
cable tv service, home automation, home theater design
  + 1 more
Unquestionably the most professional, knowledgable, experienced, resourceful, and affable AV technician we have ever worked with. Our universal remote controls suddenly would not control the channels or DVR and between the baseball playoffs and all the news events we considered our situation urgent. I checked Angst List for the highest rated Audio-Video company in our area which lead me to call Bonnie Little at Home Network Solutions to explain our situation. She said that Lew, her husband and technician, was booked for the next two weeks but would check with him and call me back. When she called back in 5 minutes she said that Lew happened to be near our home and would call us to confirm if and when he might find a few minutes to stop by. He called and showed up promptly at the time he told us he would and proceeded to diagnose and repair our remote problem in the first 5 minutes, diagnosed and repaired a faulty AV wall receptacle that had prevented a TV from working for several months, and determined that a DirecTV "replacement receiver" used a different remote control code than the original. He completed all this calmly, efficiently, and expertly, while answering, in layman terms, many questions we had about our proposed conversion to Verizon FiOS cable / internet service (his knowledge on this topic alone saved us far more than the cost of his service call), our home theater design and equipment, and other changes we were considering to our AV system. His ability to communicate with us combined with his knowledge and experience in the increasingly complex high tech entertainment era is positively refreshing. Lew has become our first choice when it comes to AV technical expertise... and the affability is provided without charge.
Description of Work: Diagnosed and repaired a remote control receiver component in our centralized AV system (within the first 5 minutes). Determined that a DirecTV receiver "identical replacement" required a different remote control code than the original receiver. Diagnosed and repaired a faulty AV wall receptacle. Provided valuable cost saving advice on converting our AV system to Verizon FiOS (we only need two control devices and not one for each TV as Verizon had told us). Gave us suggestions on designing and equipping our dedicated home theater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Response from Home Network Solutions LLC
Thank you so much for this very thorough testimonial. We so appreciate when our Angie's list clients tell about their experience with us. We were very glad that we could get to you quickly and resolve your problem and look forward to assisting you in the future with other needs. Bonnie

James R.
09/2011
5.0
home theater design
  + -1 more
I contacted Home Network Solutions for an estimate for installing a TV on the wall, hiding the wires, and connecting all of our components. They scheduled a block of time to come out for the estimate - the appt ended up getting rescheduled due to the technician running behind and I was out in Ashburn. They called to let me know so it was not an issue. When he came to provide the estimate, he carefully listened to what I want to do, provided some guidance on height and placement (based on viewing patterns) and then proceeded to do the measurements. While he was looking at the various components, he actually was able to fix our BOSE system that had stopped working a while ago - little did we know that the cats had knocked out a wire that had a hidden connection compartment on the BOSE. So, definitely a bonus getting that working. He then also suggested how he could mount the speakers next to the TV. I received his estimate about a week or so later - it was a bit higher than I had thought it would be (about $800) but it included all the wires and the wall mount and I really had a lot of trust in the company doing what was needed. I compared with two other firms (Best Buy and one other small firm) -- both were a bit cheaper but did not include the materials - I would have had to purchase them separately and furthermore neither conveyed the same sense of knowledge and expertise. A few weeks elapsed and we scheduled the work. He came out, was very professional on the installation, did it in the time asked and ensured all was working before he left. Overall, a very positive experience and I'm very glad we went with them.
Description of Work: They installed a TV on our wall, with hidden wires, and also connected our various components to it, including our BOSE sound system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

BARBARA P.
09/2011
5.0
landline phone service
  + -1 more
They are fabulous. They were extremely competitive with their pricing. I cannot imagine things going better with another company.
Description of Work: They put in a whole new phone system with new phones in our office. They programmed our phones with no issues. There was a small problem after the installation that was not their fault. They came back immediately and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Network Solutions LLC
Thank you for the kind report on Angie's list. As with most new phone systems, there are always little changes that need to be made in the beginning, so don't hesitate to contact us as tweeking is included in the package and we want you to get the most out of your new system. Bonnie

George G.
08/2011
5.0
home theater design
  + -1 more
Friendly, punctual, great communication throughout, from the initial phone call, the estimate, and then the actual work. After I received the estimate - it took me about two months to actually start the job, as I was ordering the new AV equipment stand, waiting for the new home theater system to come in, etc. Even after I delayed the scheduling and start of the job as I waited for equipment - Lew always responded to my questions about the job even though I had not yet signed the estimate. All in all - very reasonable pricing, friendly and knowledgeable folks!FInally - about 5 days after the install of this heavy TV to the wall - came home a bit apprehensive after our earthquake recently - and the TV was still securely on the wall - a testament to the great work they did - thanks! I'd definitely do business with them again should the need arise!
Description of Work: Mounted a 50-inch plasma TV over our fireplace. Part of the service provided also included the placing of all wires within our plaster walls in this old 1935-built house. Lew ended having to make only three square cuts of plaster on the wall to be able to successfully guide the wires from behind the TV to the "output" location where all the AV equipment sits in a cabinet to the left of the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Vicki C.
08/2011
5.0
cable tv service, home theater design
  + 0 more
Lew (and Bonnie who took my request) are super! Bonnie was able to fit me in on a day I was home from work - which I was very appreciative of. Lew knows his stuff and did a fantastic job mounting my plasma television and hiding all the wires behind the wall. He even attached a mirror to a dresser for me! Also provided me with suggestions for speakers/surround sound. Will definitely keep Home Network Solutions in my "favorites" and will probably be calling on them again soon. Very impressive! Give them a call! I promise, you won't be disappointed!
Description of Work: Plasma TV installed on wall mount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Home Network Solutions LLC
Member, Thank you so much for such a kind and thorough report. We are so glad that you were satisfied with both the customer service and technical work provided by our company. Feel free to call us anytime. Bonnie & Lew

Hans W.
07/2011
5.0
home theater design
  + -1 more
1. Visit at apartment 2. Making proposal and informing about suppliers of cabinet (bought separately from supplier) 3. Showing stereo system in near by store 4. Changing selection of speakers in response to our request 5. Installation of system at apartment
Description of Work: Purchase and installation of stereo system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Home Network Solutions LLC
Thank you for the kind report. We hope you are enjoying everything and don't hesitate to contact us if you need anything. Bonnie & Lew

Ryan A.
04/2011
5.0
landline phone service, phone sales
  + 0 more
Fantastic. Lou little professional fair price - clean job.
Description of Work: Installed new phone system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Home Network Solutions LLC
Thank you Member for the survey. We are so glad that you are pleased with the job and that you were happy with Lew's work. You are welcome to call upon us any time with questions or any further needs. Bonnie

Robert S.
03/2011
5.0
computer repair
  + -1 more
They were very timely and quick. I liked their professionalism and price.
Description of Work: Home Network Solutions installed a home network for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Home Network Solutions LLC
Thank you for the kind report. We always appreciate it when people write a review no matter how large or small the job is. Glad to see you were happy with the work, and we're here if you need us again. Bonnie Little

Teresa W.
02/2011
5.0
home automation, home theater design
  + 0 more
Excellent. Lew Little has good customer service skills.
Description of Work: Installation of wireless remote BOSE system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Home Network Solutions LLC
Thank you for completing a report on our behalf. We appreciate it very much and are so glad that we satisfied your needs. Bonnie & Lew Little

Matt L.
02/2011
5.0
phone wiring, home theater design
  + 0 more
Lew did excellent work and was professional throughout the entire process. He came out to the house to provide ideas and an estimate for the type of work I wanted. He and Bonnie also worked wonders with scheduling the work on short notice right before the holidays. The work itself was done very well, and the house was left nice and clean even after multiple cuts in the drywall. We were completely satisfied and wouldn't hesitate to use Home Network Solutions in the future.
Description of Work: Wired four ethernet jacks, connected phone line to Verizon FIOS and mounted flat panel TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,763

Response from Home Network Solutions LLC
Thank you very much for the report and the lovely comments. Lew & I both appreciate your kind words and don't hesitate to contact us should you need us for anything again. Regards, Bonnie & Lew Little

Christine C.
02/2011
5.0
home theater design
  + -1 more
The finished product is beautiful. The price was higher than quoted but that was because problems were discovered with our home having metal studs. The technician (Daniel) found a work-around to get the job done. He was knowledgeable and he cared about doing a good job. We would hire this company again.
Description of Work: We had our 37inch flat screen hung on the wall and all wiring for the TV, satellite, and DVD was connected and wires run behind the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$601.25

Response from Home Network Solutions LLC
Thank you for the positive statements. I will pass on to Dan your compliments. I was glad he could figure a way to get he job done. Had we not come across the two obstacles, we would have been able to do it within the price quoted, and appreciate your understanding of that result.

Suzanne K.
01/2011
5.0
home theater design
  + -1 more
Family room home theater system had been stored while work was done in our home. System included a large screen TV, CD player, DVD player, surround sound speakers, cable receiver, amplifier and remote. Excellent experience from my first call to completion of the work. Would definitely use them again.
Description of Work: Re-assemble home theater system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Home Network Solutions LLC
Thank you for the kind report. We appreciate your business and your referral through Angie's list. Call us anytime you need us.

Mary Anne B.
01/2011
5.0
computer repair, home automation
  + 0 more
I contacted HNS via email and received a response in less than one hour, the appointment was scheduled on the desired day. Lew arrived promptly, and the work was done as needed. The overall experience dealing with Lew and Bonnie was great.
Description of Work: Added a cable outlet to a second bedroom and added an additional outlet to the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Home Network Solutions LLC
Thank you so much for your kind report on our services. We are always pleased when we can satisfy a customer. We wish you well and if you need us again, just give us a ring.

ashley P.
12/2010
5.0
home theater design
  + -1 more
Very good, considering no work was done.
Description of Work: Home network solutions was very professional to talk with. They did come out to do the work, however, due to my equipment not being there on time and other issues with my wall, I did not have them do the work. However, they were very accomodating and professional through out the entire process. If we decide to do future work, I would not hesitate to call them.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Home Network Solutions LLC
We so appreciate the member posting this on Angie's list, especially since we were not able to do the work as planned. Our technician was able to explain how her project could be completed when her TV mount arrived and the obstacles she might come across. We were sure not to take up any more of her time than necessary and only billed for the minimum cost of the technician's time. In addition, we offered a discounted rate should they choose to have us come back and do the work. We hope we were able to leave this customer with something of value that she could use in the future, with or without our assistance.

Richard F.
08/2010
5.0
home theater design
  + -1 more
It was an outstanding service and at a great price.
Description of Work: Helped me set up a tv & stereo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Network Solutions LLC
Thank you for the posting. We appreciate the work and especially appreciate the comments on Angie's list. Lew & Bonnie

DEVIN J.
07/2010
5.0
phone wiring, home theater design
  + 0 more
Excellent! Professional from the start. Lew is great to work with and followed through as promised. The tech did a great job and knew exactly what to do. Pulling cables was easy enough, but the tech figured out the 70v system problem that had stumped several others. Great job!
Description of Work: Fixing wiring with a 70v speaker system, add new cat5 cable and run two HDMI cables through the ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Home Network Solutions LLC
Thank you so much for the kind words and taking the time to send a report to Angie's list. Thank you also for referring another business to us. It's customers like you who help us grow and a referral is the best form of compliment one can receive.

Contact information

935 Jenoa Loop, Castle Hayne, NC 28429

http://www.hns-ons.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
Internet Service,
Electrical,
TV Service - Cable,
Computer Repair,
Phone Wiring,
Phone Service - Landline,
Phone Sales,
TV Antenna,
TV Sales,
Lighting

FAQ

Home Network Solutions LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

Home Network Solutions LLC accepts the following forms of payment: Check
Yes, Home Network Solutions LLC offers free project estimates.
Yes, Home Network Solutions LLC offers eco-friendly accreditations.
No, Home Network Solutions LLC does not offer a senior discount.
No, Home Network Solutions LLC does not offer emergency services.
Yes, Home Network Solutions LLC offers warranties.
Home Network Solutions LLC offers the following services: YOUR HI-TECH HANDYMAN Navigating the world of home electronics can be challenging. Wires, cables, configurations – it's enough to make anyone's head spin! But don't worry, I'm here to help make the process seamless and stress-free. Please see the website for a list of services that I offer.
Installation of hard wiring, i.e. cabling, PC fixes.

Contact information

935 Jenoa Loop, Castle Hayne, NC 28429

http://www.hns-ons.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed