Croom Painting

I have used Croom painting for 15 years but never again. I had my house painted by them when it was new and again for a repaint. This time I needed wall paper removed and paint applied. The work was horrible. The walls were not prepped correctly so that there are gouges, old wallpaper and holes. Only one coat of paint was applied even though I paid for two. The 2 man crew was very slow and didn't seem to know what they were doing at all. This was brought to Gordon Croom's attention but he made no correction other than to get 2 more guys that were so fast the work was neglected. I made an attempt to get him back to fix the problems but then had second thoughts about letting them touch my walls again. I now have to hire someone else to redo the whole mess... Do not use this painter!!!

They showed up early and worked hard. The job went quickly and his crew was very professional and polite. Mr. Croom came every day to check on the work and give instructions to the crew. At first the paint color seemed too yellow to me (I went to get the paint so I knew it was the right color but it looked different on the house) He was really patient and helped me choose another trim color that would match better. They came from Wilmington to do the job so I had to wait for them to get to me, but they did so well when they got here that it was worth waiting to get to on their schedule. They painted my neighbor's home (huge house) and they were very pleased, as well.