Underwood Tree Service Inc

Very disappointed in Underwood Tree Service, Inc. I had Robert Underwood over last January to trim, remove trees, and grind stumps. After the grinding the stumps were covered in large mounds of dirt and dust, which they don't remove, so you can't see how deep the stumps are ground down. Before he left, I asked him how deep the stumps were ground under the mounds and he reassured me that they were ground well below grade or he would return for more grinding. I recently dug down into the mounds and found that the stumps were not below grade, which he told me would be the case when I agreed to have the service done. Robert has not followed through with coming out to inspect, re-grind, or make it right after multiple calls and texts with him. Unfortunately, I can't move forward with hardscaping in my front yard, which would increase the curb appeal and value of my home, until those stumps are ground down like he said they would be.