Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Turner Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a small company owned and operated by husband and wife, Rosanna and Terry, both master plumbers and both graduated at the top of the class of the PHCC 4-year plumbing school. Prior to that Rosanna worked with her father in the construction field and attend 1 year @ coastal Carolina Col.. Terry started plumb- ing at 14 and continued after graduating from Duke U. in 1984.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential repairs, drain cleaning, remodeling, additions, and new construction in the plumbing field.

Services we don't offer

Septic tank & drain fields.Well pumps.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Andrew S.
05/2018
5.0
plumbing
  + -1 more
The Turners are a husband and wife team. I asked for an estimate, and Terry said if I liked, I could send him some pics of the crawlspace in lieu of coming out to do an estimate. This worked well for me as I prefer to do as much as possible by email. He gave a good estimate, and gave me the option of buying the filter myself (which I did). On the scheduled day, they came out and had the work done fairly quickly. Afterwards he explained how to change the filter, etc.
Description of Work: Install house filter, install outside spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jere C.
07/2017
5.0
plumbing
  + -1 more
Perfect, Quality
Description of Work: Replace Kitchen Faucet and Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN W.
05/2017
5.0
plumbing
  + -1 more
Excellent. The job was completed with high professional expertise. This is the third time we have use Terry Turner. He is the best we have seen in the Triangle area.
Description of Work: Mr. Turner installed a water line in our kitchen. It was a difficult, challenging task given the configuration of cabinets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marjorie R.
02/2017
5.0
plumbing, drain cleaning
  + 0 more
Bobby came out and fixed the problem in no time. He was courteous and professional, explained everything, and had the drain working better than ever. We are so happy to have found a plumbing company we can rely on. We will definitely use Turner Plumbing Service again.
Description of Work: We had a clogged drain from the kitchen sink to the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jacqueline L.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Excellent. We thought we needed our hot water tank replaced, which was only 3 years old. They came out and found the problem and fixed it for us, quickly and properly. A special thanks to Terry and Bobbie. We really appreciate your professionalism, honesty, and kindness. We will definitely use you for any future needs.
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pradip P.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair toilet tank and faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra I.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
Quick, reliable service. would highly recommend for any plumbing issue. Knowledgeable, honest, dependable
Description of Work: unclogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Nancy W.
03/2016
5.0
plumbing
  + -1 more
He did great work and the price was reasonable. Would highly recommend.
Description of Work: Plumber went through home inspection report and fixed or replaced plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

June B.
01/2016
5.0
plumbing
  + -1 more
Great
Description of Work: Replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn F.
06/2015
5.0
plumbing
  + -1 more
Every service that has been performed by Terry Turner or his assistant, Bobby, has been performed with the highest degree of expertise, integrity and professionalism. I would not use any other plumbing service.
Description of Work: Turner Plumbing has been our go-to plumbing service for about 12 years. We have had many and varied services performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt M.
12/2014
5.0
plumbing, drain pipe
  + 0 more
I have had several service activities scheduled on my home this week. Turner plumbing service has been the only one so far to do what they said they were going to do, charge what they said they were going to charge and guess what?...actually show up on time. Incredible. If these guys keep punctuality up alone I'm sure they will corner the market out here. I can't tell you how many service providers I have had call and cancel on me last minute. It is small task for me to be at my home on a weekday. I really appreciate these guys showing up on time. Thanks.
Description of Work: I hired Turner Plumbing Service to install a floor drain and attach a washer drip pan to it in my first floor wash room. I had received two other quotes from two other local plumbing services and Turner Plumbing was the best, plus they were local for me. One plumbing service provider I contacted wanted to charge a trip fee because of my location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart O.
11/2014
5.0
plumbing
  + -1 more
They are punctual and professional. They are priced just right. Terry is good to work with and knows what he is doing.
Description of Work: They do a laundry list of various plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John M.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: The main water line into our house had a leak. Terry knew what the problem was immediately. They hand dug a new ditch for the new line and it was fixed. Our water bill was cut in half! |Great job! Thanks Terry!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marilyn F.
02/2014
5.0
plumbing
  + -1 more
He's done all of my plumbing work in the last 10+ years. He does excellent work. He is my plumber and I wouldn't consider hiring anyone else besides Turner Plumbing. He is clearly a cut above your average plumber. Reliable, and a company with integrity. I have recommended him to other people as well.
Description of Work: Changed faucets, change work in crawlspace, washer installation, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine M.
01/2014
5.0
plumbing
  + -1 more
I called on a Friday, I believe, and as it wasn't an emergency I said I didn't need weekend service. Terry came the following Monday and confirmed the suspicion and worked up an estimate and some possible options. The next day a plumber and his helper came and spent the whole day. They had to figure out which of the 6 hidden pipes had the leak. With my permission, they cut holes in some walls to find the leaking pipe to avoid jack-hammering up my floor! I really appreciated their responsiveness, level of skill and knowledge, and sensitivity to doing the best repairs while disturbing as little of the existing structures as possible. Despite running into several challenges, the final price was still within the range originally given to me. I would highly recommend them and will use them again. A couple of my neighbors also had very good experiences with this company.
Description of Work: It appeared I had a leaking polybutylene pipe in my subfloor. I also had an outdoor faucet that was leaking when connected to a hose. They fixed the leaking pipe and also replaced the hose faucet which was about to spray water inside the living room wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

John B.
05/2012
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
see above
Description of Work: Over the last ten years I have found Turner to be the best for all my household plumbing. We have used them multiple times.I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATTY C.
04/2012
5.0
plumbing, water heater repair
  + 0 more
He looked over the exiting water heater, brought a new one, and installed it in a timely, professional manner.
Description of Work: My water heater was leaking, I was told it needed to be replace. Mr. Turner was recommended by my HOA property manager.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

PATTY C.
03/2011
5.0
plumbing
  + -1 more
Terry replaced my hot water heater. His estimate was lower than another one I had received. No problem with his work.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Janet J.
03/2011
5.0
plumbing
  + -1 more
I had water standing on top of my Apollo Water Heater and lost of rust. I called to see if anyone could help me that day. Terry was vey helpful on the phone and reached me in the afternoon. My 5:00 PM, I had a new water heater installed, working properly and very satisfied. The two men he sent out to do most of the work, were very neat and courteous. I couldn't have received better attention!
Description of Work: I had water standing on top of my Apollo Water Heater and lost of rust. I called to see if anyone could help me that day. Terry was vey helpful on the phone and reached me in the afternoon. My 5:00 PM, I had a new water heater installed, working properly and very satisfied. The two men he sent out to do most of the work, were very neat and courteous. I couldn't have received better attention!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

j G.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
Went great! They are real pros! Had 3 crummy toilets that weren't flushing well and leaking and now have 3 brand new ones that work perfectly! Had used Turner plumbing years ago when 2 valves for my washer were leaking. Terry (Turner) came out and said the valves didn't actually need to be repaired and he tightened them up. He didn't charge me for the repair and just asked me to call him next time. Great guys, very honest, professional and competent. Will only call them for all my plumbing work!
Description of Work: Replaced 3 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    PO Box 5244, Cary, NC 27513


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Drain Pipe Installation

    FAQ

    Turner Plumbing Service is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Turner Plumbing Service accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Turner Plumbing Service does not offer free project estimates.
    No, Turner Plumbing Service does not offer eco-friendly accreditations.
    No, Turner Plumbing Service does not offer a senior discount.
    Yes, Turner Plumbing Service offers emergency services.
    Yes, Turner Plumbing Service offers warranties.
    Turner Plumbing Service offers the following services: Commercial and residential repairs, drain cleaning, remodeling, additions, and new construction in the plumbing field.
    Septic tank & drain fields.Well pumps.

    Contact information

    PO Box 5244, Cary, NC 27513


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM