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Screen Medics

Screen repair, Doors, Windows,

About us

Screen Medics is your local on-site mobile window screen repair, porch and door screen service based in the Raleigh, North Carolina area. We come to you and replace your window and porch screens at your home or business. Our mobile service areas include Raleigh, Apex, Cary, Holly Springs, Fuquay Varina, Garner, Morrisville, Durham, Chapel Hill, Hillsborough North Carolina and the surrounding communities.Our response time is fast and our work is great! Let Screen Medic make new or repair your window screens. Here are just some of the things we do: - New Window screens - Window screen repairs and re screening - Removable Screen panels for porches - Porch screen repairs - EZE-Breeze 3 season Porch Enclosures - Screen Eze System - Screen Tight Systems - Aluminum patio enclosures - Lanai enlosures

Business highlights

12 years of trusted experience

Services we offer

Repair & Fabricate Screens, Storm Doors

Services we don't offer

Cell Phone Screens

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-24 of 24 reviews

Charlynn W.
12/2019
5.0
screen repair
  + -1 more
They did an excellent job and I'm very pleased. They are friendly, knowledgeable and I will continue to use them again.
Description of Work: They screened my patio.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julie S.
11/2019
5.0
screen repair
  + -1 more
Great! The estimator, Mike, arrived exactly when he said he would and was very thorough and courteous as we looked at each window individually together. A gal from the office had even called that morning to confirm that he was on his way. We really appreciated their respect for our time. I was also pleased when Mike suggested ways to keep the cost down. I had thought we would need all new screens, but he pointed out that some screens merely needed a piece of the frame replaced, some needed only the screens replaced, and some windows needed new screens altogether. The work was scheduled a couple weeks out and during that interim period he redid the estimate twice for minor details that had come to my mind after his visit. The day of the work, Omar arrived five minutes earlier than the earliest end of the time window we had been given. He rang the bell, introduced himself and politely asked if he could pull into the driveway, having first parked on the street in case I needed to pull my car out of the drive. All work was done on our property. He estimated two hours and it took exactly two hours. He responded happily and immediately to my questions and a few small concerns; he was very understanding as I reviewed the work two or three times. He made sure I was satisfied before he finished, then he cleaned up thoroughly when he was done. An awesome employee: friendly, courteous, responsive, and skilled. The screens look great! We are happy with the work and with all three of the very professional people involved. Highly recommend!
Description of Work: Screen repair and replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Mark B.
07/2019
5.0
screen repair
  + -1 more
Outstanding! I had initially hired Raleigh Screen Guys to replace nine window screens on our 20 year old home, but they just stopped communicating entirely so I was forced to look elsewhere after wasting a month of my time. Enter Screen Medics. A professional outfit from head to toe - from Rich the owner to Erick and Emanuel who performed the work. Couldn’t be happier. They come to your house and do the work on site.
Description of Work: Window Screen Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lewis H.
09/2018
5.0
decks, screen repair
  + 0 more
The Sales people were thorough, explained to whole process, what materials they used and how it would all be done. Quote was reasonable. And when we called to schedule the work, the lead times were much shorter than expected. The workers showed up right on time, did a great job, and left without leaving a trace, other than a very nice looking screened in deck. And it has held up well, even with stood a Hurricane last week without issue. Definitely would hire these guys again.
Description of Work: Re-Screened Covered Deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

ROBERTA A.
06/2018
5.0
decks, screen repair
  + 0 more
It went very well. Rich came out promptly and provided an estimate. I had to wait for HOA approval, then they came right out and did an excellent job. It looks fabulous. Installers were on time, professional, neat, and courteous. They used a heavy mesh screen and vinyl frame. Materials are high quality.
Description of Work: screen the deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
05/2018
5.0
screen repair
  + -1 more
Came out and gave a quote on repair of several very large screens on our enclosed porch. Showed up to do the repair as agreed and with quality. Would definitely hire again! Thanks for the great service!
Description of Work: Screen repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

WILLIAM J.
05/2018
2.0
screen repair
  + -1 more
I sent a request (to contact me for an estimate) through Angie's list a week ago and have not yet received a response.
Description of Work: Screen replacement

Rating CategoryRating out of 5
responsiveness
2.0


Sharon N.
04/2018
5.0
screen repair
  + -1 more
Rick came out and gave me a free estimate which was way lower than I anticipated so I was more than surprised. It did tKe a few weeks to get an scheduled install appointment but I was okay with the wait. Screen Medics technicians were professional, polite and went about building my screens. They made sue I knew how to remove/replace them should I need to. I am very pleased with the look of the product.
Description of Work: Needed 8 half screens and 2 slider screen doors made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

Andrew B.
02/2018
5.0
screen repair
  + -1 more
They did a great job custom building and installing our screens.
Description of Work: Add several new screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milee M.
09/2017
5.0
screen repair
  + -1 more
Fantastic. The owner is super, and the crew was fantastic. On time, polite and kind. I couldn't be happier.
Description of Work: Needed entire porch rescreened

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Diane M.
07/2017
5.0
screen repair
  + -1 more
They did a good job.
Description of Work: Replaced squirrel and cat damaged on porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen B.
01/2017
5.0
screen repair
  + -1 more
Crew arrived at the scheduled time and completed the job in one day. They were able to reuse all wooden battens which saved me money. Also, the screen on my relatively new porch door had been previously stretched and they repaired that also. They did a great job.
Description of Work: Re-screen approximately 8 foot by 16 foot by 8 foot high back porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Nancy J.
12/2016
5.0
screen repair
  + -1 more
Awesome, very professional, on time, great experience...
Description of Work: new screen door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy J.
12/2016
5.0
screen repair
  + -1 more
Awesome. They were very professional, on time and did a tremendous job fixing my sliding screen door.
Description of Work: Custom screen door fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph G.
07/2016
5.0
screen repair, house painters
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Fred H.
04/2016
5.0
screen repair
  + -1 more
unknown
Description of Work: Replaced screen in a large panel on screened-in porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Anne B.
03/2016
5.0
screen repair, replacement windows
  + 0 more
Rich (owner) was super responsive, quick to give me estimate, made it easy for me to understand and agree to the project. The team who did the installation were really great: efficient, competent, nice, easy to work with, and on time for start and end. The screens look great and how they're installed will last for a good long time. Price was reasonable, and good value given the high quality of product and installation. The only glitch was a last minute (afternoon before the 8:00am appointment) reschedule due to some conflict; the good news is that was the only issue in the whole project, so yes, I'd work with this company again and do recommend them.
Description of Work: New screens -- manufactured and installed -- for all of my first floor windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Nancy A.
11/2015
5.0
screen repair, doors
  + 0 more
Great service. Didn't matter that it was a smaller job. Free estimate which was accurate. On time. Done in an hour (as estimated). Price was half what was quoted from the manufacturing company with a lot less fuss--including an upgraded screen with better visibility. Brand of the door frame was no problem; neither was it's age (20 years). Great find.
Description of Work: Replaced screens on french doors that had been chewed through by dog in multiple places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon W.
09/2015
5.0
screen repair
  + -1 more
unknown
Description of Work: date of service-june 15, 2015.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nick M.
06/2015
5.0
screen repair, replacement windows, doors
  + 1 more
unknown
Description of Work: Currently still working with them,

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

DAWN M.
04/2015
2.0
screen repair
  + -1 more
Ssent numerous emails requesting the owner (Rich) to come out and look at the installation of the lattice strips. Some were installed backwards (the rough side is showing), the strips were cut in all different sizes, the staples are coming out, some of them have a terrible paint job - it just looks bad. We also had an issue with the screen in the door being blown out during a thunderstorm. Screening should not blow out during a storm. It wasn't installed correctly and we emailed him the next day requesting he meet with us regarding the door and to go over all of our issues. He replied that they were open between 9-5 and was there a time that worked best for us. We replied back no, that the earliest we could do was 6pm. That was April 10th, haven't heard from him since. Sent another email on the 24th; still no response. Besides all of this they did not clean up when they did the tear down of the screening; left a mess of nails, staples, etc., paint was dripped everywhere, and they left all the scraps of screen, lattice, etc. in the garden that surrounds the porch. .
Description of Work: Replaced existing screened porch screen, door screen & pet screen (which he threw in for free), painted UPDATE: Returned on 6/8/15 to fix all of our issues. Not great but better than it was. You would think after all of the problems we had that someone from the company would follow up the next day to be sure everything was okay. Haven't heard a word from anyone.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$1,900

Response from Screen Medics
Screen Medics hours of operation are Monday - Friday 8am-5pm. This customer wanted us to come out after hours. We told her on numerous occasions that she did not have to be home for us to correct any issues but she refused. We installed the screens the way she asked us to with the budget she had. Once we started the job, she wanted to add things and expected them for free. We gave her a great price and did a great job. If you read the rest of our reviews, you'll see that we have a reputation of doing good work at a fair price. Unfortunately, some people just can't be made happy no matter what you do to try.

Jean B.
11/2014
5.0
screen repair
  + -1 more
The technician showed up on time. He was very professional and pleasant. It took 1.5 hours to complete the job which was the amount of time I was quoted.
Description of Work: Replaced 3 screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kathryn A.
10/2014
5.0
deck cleaning, screen repair
  + 0 more
The guys from Screen Medics arrived on time. They we're friendly and professional. They even took off their shoes before coming into the house without being asked. They finished, cleaned everything up and left the windows looking better than before. Great job.
Description of Work: Screen replacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret M.
08/2014
5.0
replacement windows, screen repair, house painters, doors
  + 2 more
Rich and Company provided a competitive quote and the most granular recommendation i.e. covering things that two other companies did not. Very thorough - particularly the painting - and worked with us on our door options. Highly recommended.
Description of Work: Replace screens, paint wood porch, build and paint handrail, replace screen doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    101-I Woodwinds Industrial Ct, Cary, NC 27511

    http://www.ScreenMedics.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Screen repair,
    Doors,
    Windows,
    Exterior Painting,
    Decks and Porches,
    Deck Maintenance

    FAQ

    Screen Medics is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Screen Medics accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Screen Medics offers free project estimates.
    No, Screen Medics does not offer eco-friendly accreditations.
    No, Screen Medics does not offer a senior discount.
    No, Screen Medics does not offer emergency services.
    No, Screen Medics does not offer warranties.
    Screen Medics offers the following services: Repair & Fabricate Screens, Storm Doors
    Cell Phone Screens

    Contact information

    101-I Woodwinds Industrial Ct, Cary, NC 27511

    http://www.ScreenMedics.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM