Excellent job! Roman was punctual, efficient, and very competent. Everything not only looks great and works well - there is not a drop of water where water should NOT be and I did not have to clean up after him. He was friendly, tolerated my small dog and very helpful with suggestions and advice. I certainly plan of using him again on my next remodel.
Description of Work: Removal of fiberglass stall shower unit; removal of two commodes; removal of old tub fixtures; rough in plumbing for shower valve, diverter valve, three body sprays, tub valve, tub waste and overflow. Installation of shower head and trim, installation of water tiles and trim, installation of tub fixtures and trim, installation of two commodes, installation of five stop valves, installation of two sinks and faucets. Installation of new shower pan liner with drain. Removal of old clean out between the new vanities that was protruding from wall (hidden by old double vanity).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Karla N.
04/2010
5.0
water heater repair
 + -1 more
work was performed quickly and within estimate.
Description of Work: Replace 50 gallon gas hot water heater
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Donna K.
04/2010
5.0
plumbing
 + -1 more
Overall, the experience went very well as it was a routine service call.
Description of Work: He came out to check a leak in our ceiling, he determined that it was a leak in the roof and not a plumbing issue.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave H.
04/2010
5.0
plumbing
 + -1 more
You are doing yourself a disservice if you call anyone other than Roman. This guy is awesome. He came out the day after i called him at a very convenient time. I had a small leak coming from a shower on the 2nd floor and it was showing on the ceiling downstairs. He diagnosed the problem and told me that he could cut into the ceiling and do all sorts of expensive stuff, but what I should do is to call tile guy for a cheap fix. He even referred me to a local tile guy that does great work. He was extremely honest and he even followed up the next day to see if the leak got worse or if everything was ok. He will definitely be on the top of my list to call if I have a plumbing problem. He should be on the top of your list to if you need plumbing work.
Description of Work: leak in bathroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Marc C.
03/2010
5.0
water heater repair
 + -1 more
Although scheduled to come out on a Saturday, our unit failed 3 days early, and he made it out 1.5 hours after I called him. He had many other customers to juggle, but handled it all well, and was very professional.
Description of Work: Roman installed a tankless water heater - replacing a failed traditional water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Diana P.
03/2010
5.0
plumbing
 + -1 more
Roman was efficient and thoughtful. The kitchen faucet installation was a mess, and previous attempts to fix had failed. I thought I was going to have to get a new faucet, but he figured out a way to solve the problem. He was cheerful, pleasant, and communicated well. A prince among plumbers!
Description of Work: Installed new frost proof hose bib with shut off connector, fixed two poor installations done by previous plumber, including reinstalling kitchen faucet and disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Erin M.
02/2010
5.0
plumbing
 + -1 more
Roman came out looked over the drips, got the parts and repaired everything pretty quickly. He was very friendly and helpful.
Description of Work: We had one dripping sink handle, two dripping shower faucets and one dripping tub handle that needed to be repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Robin D.
02/2010
5.0
plumbing
 + -1 more
The work was excellent and Roman's work ethic is exceptional. He even checked back to make sure everything was still working well.
Description of Work: The recent cold weather and snow meant one of the supply lines on my Apollo heating system broke. Roman made it out in the cold, snow and ice when no one else would. He fixed the broken line and insulated additional sections of it. That afternoon, another section of pipe broke. The next day he replaced all of the lines. When the heat didn't work, he spent some time troubleshooting and even hooked me up with an HVAC contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mark S.
01/2010
5.0
plumbing
 + -1 more
Everything went extremely well. He was extremely responsive, punctual, quick, and thorough. I'd definitely use him again.
Description of Work: He installed a garbage disposal in a tricky configuration and replaced a leaky cold water valve under my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jatin H.
01/2010
4.0
water heater repair
 + -1 more
Good: Very good price tag, prompt turnaround, good quality installation. Bad: After installation the water in the master bath was cold. Roman tried to blow it off as a problem with the existing pipes or shower. His claim was that debris in the system was preventing water pressure from being high enough to start the heater. He replaced the shower cartridge because it had debris stuck in it (extra $100) and when that didn't resolve the issue he said the only remaining alternative was to open up the wall to get to the pipes behind but he couldn't guarantee that he would find the problem. This troublesooting exercise continued for about a week and then I called another big name plumbing company (RotoRooter). The plumber came out and after listening to the full story, he removed the pressure valve from the massaging shower head -- problem fixed and there was no charge. Other annoyances: Not very customer oriented. After his first visit my wife refused to deal with him.
Description of Work: Installed a new tankless water heater when old heater cracked.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$2,500
Response from R&S Plumbing & Home Repair LLC
As the recipient of the 2009 National Best of Angie's top 10, I am very disappointed regarding the member's comments as I do believe in customer satisfaction and providing excellent service In April of last year, I was hired to install a Rinnai tankless hot water heater for him. I am a certified installer for the Rinnai, and have a 'gold' rating with Rinnai for customer satisfaction. Everything was working properly when I left. The member contacted me after installation and I responded. Being the sole owner of R&S Plumbing and having no other employees, I pride myself in keeping appointments and being on-time with my customers. I responded at a time that was convenient for the them, returned to their home, and replaced the shower cartridge as there was debris in it restricting the flow of water for the Rinnai to start. I tested the temperature of the water and, once again, everything was working properly. In my follow-up courtesy phone call, he advised me everything was fine. Since that time and during the past 9 months, the member had not contacted me to advise of any further problems he was having, as I would have been happy to respond. Rinnai also includes a warranty and 'no-charge' for any warranty services. I am thankful that he respects the quality of the work that I did and the reasonable price, but again, I am disappointed that he perceived anything but excellent and utmost professionalism. I am grateful their Rinnai unit is working for them and they're happy.
John A.
12/2009
5.0
plumbing
 + -1 more
We had a leak in our three handled tub fixture. Our home was built in 1962 and the faucet fixtures were Speakman Kent fixtures. Another company had come out and for $90.00 accomplished nothing except to say that a special tool was needed to remove the fixtures. The plumber could not even remove the stems. We figured that we needed to find a good plumber, not just a company with recent plumbing techs. We saw recommendations on Angie's List for this company and decided to call Roman. Roman came out, keep his appointment time with us, and repaired the leak by updating the fixtures. He was diligent and very efficient with the repair. We now have a functioning fixtures without a leak.
Description of Work: Replaced triple handle tub/shower valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Hany-Terry I.
11/2009
5.0
plumbing
 + -1 more
very professional and honest. very inexpensive. the fix was minor and no parts needed. pleasant to deal with.
Description of Work: fixed shower faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Shelton S.
11/2009
5.0
plumbing, water heater repair
 + 0 more
Details above but experience was great. I called at 6 in the morning expecting an answering machine but got Roman instead. Problem was fixed that day.
Description of Work: When I had my cutoff valve problem, Roman asked about the age of my water heater. He said it will leak soon. Well I waited and it leaked. He came and put in a new tankless water heater that same day. He didn't leave until we had hot water. Work was good and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
MARGARET B.
10/2009
5.0
plumbing
 + -1 more
Roman and I have developed quite a friendship as a result of all the work that he has done for us. I have recommended him to at least 10 people and he is getting quite a reputation locally. He is very good on the pricing and is unbelievable in his responsiveness. He is fast and phenomenally punctual. I don?t have a complaint in the world. My overall experience with him has been excellent.
Description of Work: We have used R&S Plumbing & Home Repair to do major plumbing work in the remodeling of our bathroom. We have used them in other plumbing work and in installing toilets and shut-off valves, and things like that. Roman Kaukereit is the owner. I use him all the time for little things that come up from time to time. He has installed a water heater and a re-circulating system. He has installed a garbage disposal unit too - I have also upgraded that unit. Another specialty of his is the installation of tankless water heating systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JULIE L.
10/2009
5.0
plumbing
 + -1 more
He showed up five minutes early for the appointment. He repaired my toilet and he gave me some hints about what to do with my garbage disposal that was not working. He was very good. I think that plumbers always charge way to much, however the price for the work was reasonable.
Description of Work: R & S Plumbing & Home Repair LLC came out to repair a toilet that was running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Shelton S.
08/2009
5.0
plumbing
 + -1 more
I broke the main cutoff off. Needed help asap. Roman came quickly and got the leak fixed. It was after hours and the price was good. Would recommend to anyone.
Description of Work: I broke the main cutoff off. Needed help asap. Roman came quickly and got the leak fixed. It was after hours and the price was good. Would recommend to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Drew E.
08/2009
5.0
water heater repair
 + -1 more
Roman informed us at each step and gave us a choice throughout to replace the parts or replace the entire appliance. Although the initial repair did not solve the problem, he had warned us of that from the beginning, so we can't blame him. I think his pricing was fair, but perhaps not the cheapest we could have gotten. Of course, someone else may have insisted we replace the whole thing, when that obviously was unnecessary. Roman even called back a few days after the repair work to make sure we were satisfied.
Description of Work: The water heater being on the fritz, Roman came and replaced one part. The water heater worked for a week, then went out again. Roman then came and replaced the gas valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
ISABEL G.
07/2009
5.0
plumbing
 + -1 more
It went extremely well. Even though he joked around a lot, he stayed very focus on finding the problem and resolving it to our satisfaction. Which he did and now we finally have good water pressure.
Description of Work: Our water pressure was extremely low and we couldn't figure out why. Roman came out and fairly quickly figured out what the cause of the problem was.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
Cory E.
07/2009
5.0
plumbing
 + -1 more
Excellant from start to finish. Replaced leaking water heater with an upgraded tankless. Roman came over on Saturday am and finished up the upgrade the same day.
Description of Work: Water heater went out on a Friday night.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Lilly S.
07/2009
5.0
plumbing
 + -1 more
I had several leaks (both bathtubs, both toilets). When my main water valve began leaking I knew that I had to contact a plumber. Someone recommended Angie's list which is where I got Roman's number. As soon as I contacted Roman he came by and assessed the damage. He quickly went to work on the problem. My bathtubs were a bigger problem than anticipated, but Roman wouldn't leave until the entire job was completed. He had to go to Home Depot to get another part. Overall I was happy with the work that was done by Roman. I would recommend him to anyone. Being a single parent on a tight budget I began to feel stressed with what it might cost me to fix everything. But Roman was not only good at his job but fair in his price.
Description of Work: I had several leaks (both bathtubs, both toilets). When my main water valve began leaking I knew that I had to contact a plumber. Someone recommended Angie's list which is where I got Roman's number. I was thankful for that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William C.
06/2009
5.0
plumbing
 + -1 more
Very good experience with R&S. I called Roman on a Tuesday morning around 10am and left a message. He got back to me within 30 minutes. He was able to come to my house by 1pm that afternoon, gave me a quick estimate, ran out for some parts, came right back and fixed the problem within an hour. Considering this was not an emergency repair, the promptness of his service was highly appreciated and completely unexpected. I did not get competitive quotes but his hourly rate and parts price seemed reasonable to me, especially based on how quickly he came out. I'll definitely remember Roman if I need another plumbing job done.
Description of Work: Roman replaced the fill valve on a toilet that was constantly running. I had tried everything I could do without removing the tank and could not fix it myself. Roman took care of it quickly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
BRANDON H.
04/2009
5.0
plumbing
 + -1 more
I noticed my hot water heater was leaking & coincidentally was getting new countertops at the same time. So I was already in need of a plumber to install my new faucet. Roman drove by my house the same day to get eyes on the issue. He came back a couple days later to perform the job. He installed the faucet, corrected my poorly attached dishwasher water drain line, and then worked on the hot water heater. He removed my old, broken water heater & installed a brand new one. He didn't have a 40-gallon heater to replace my broken one & installed a 50-gallon one WITHOUT CHARGING ME MORE. Very nice. We both forgot about the $50 discount for Angie's List members and I paid the full amount. Roman noticed the next day & gave me a call. He came by a couple days later to refund the $50. I was pretty impressed, I would definitely use Roman again for any plumbing issues I might have in the future. Thanks Roman!
Description of Work: -new hot water heater & installation -installed kitchen faucet -fixed my botched dishwasher waterline
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Genevieve R.
04/2009
5.0
water heater repair
 + -1 more
Overall, our experience with R&S Plumbing was superb. I have already recommended to several friends whom have older hot water heaters and may be in need of a new one soon. Monday night we realized that our heater was broken, no hot water. Roman came over that night to investigate to see if it could be fixed. We could have tried an inexpensive quick fix, but given the age of our heater, we decided to replace and with the more efficient electric heater. He rearranged his schedule, which was greatly appreciated, to replace the very next morning. He was very efficient, and we are extremely confident in the quality workmanship. We needed an additional outlet, since we also had a fridge and freezer running out in the garage, so he coordinated with an electrician, and was able to coordinate around my personal work schedule to make it as convenient as possible. Roman's follow up was impressive. he called later that evening to ensure that everything was working correctly and even stopped by the next day. Throughout the whole process, Roman was very prompt,always showing up at the time promised,and returned phone calls quickly. he never appeared rushed, always willing to answer questions. His rates are extremely reasonable and fair. Without a doubt, we will continue to use R& S with any future plumbing needs.
Description of Work: Roman replaced our 12 year old water heater with a new electric water heater. Our old water heater died, and that night he came over to discuss with us in detail the advantages and disadvantages of our options (fix vs. replace and traditional heater vs. electric.) The next morning, he arrived very early and he: -completely took care of removing the old one, -installed and cleaned up the new water heater -coordinated with electrical for electrical work, -took care of the town's permit process, -followed up to ensure complete satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Suzanne R.
04/2009
5.0
water heater repair
 + -1 more
Roman was great. My water heater started leaking the day I was going out of town. I was really worried because it was in my attic. He came over and disconnected the water heater so we would still have water until he could come install the new one.
Description of Work: I had a tankless water heater installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Tracy C.
04/2009
5.0
plumbing
 + -1 more
Our hot water heater sprung a leak while we were away for the day. We called around at 4:30pm and couldn't get most places to even answer a phone. We left messages with many folks, and actually never received a single phone call back from anyone, even days later! We called Roman with R&S plumbing, he picked up on his cell immediately and we described the problem. He asked for specific details about what happened and the location of the water heater, and said he could be right over to confirm a few things, get the replacement and install it that night! He got off the line and apparently called the supply store and asked them to stay open so he could get the equipment once he confirmed a few things. He arrived quickly, introduced himself, then ran up to the attic and jotted down more numbers. Off he ran to the store, then came back minutes later with the new water heater. He quoted us what sounded like a very fair price. We estimated stuff online and think we got a good deal. Could we have shopped around and got better? It's possible. But the quick, friendly and professional service was worth the few dollars we might have saved with someone else. We volunteered to help him get the water heater up our tiny attic steps. He never asked for such a thing; we just offered since it was *quite* a job. And then he went and gave us a discount for our help! All in all, we couldn't be more impressed with Roman and R&S plumbing. If we ever have another problem pop up, or if we want to consider some new/custom work, we will absolutely be calling him again.
Description of Work: Review of broken equipment (water heater), pickup of new equipment, installation of new equipment, removal of old equipment.
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Service Categories
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Electrical,
Natural Gas Lines,
Heating and Air Conditioning,
Lighting,
Drywall
FAQ
R&S Plumbing & Home Repair LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 2:00 PM
R&S Plumbing & Home Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, R&S Plumbing & Home Repair LLC does not offer free project estimates.
Yes, R&S Plumbing & Home Repair LLC offers eco-friendly accreditations.
No, R&S Plumbing & Home Repair LLC does not offer a senior discount.
Yes, R&S Plumbing & Home Repair LLC offers emergency services.
No, R&S Plumbing & Home Repair LLC does not offer warranties.
R&S Plumbing & Home Repair LLC offers the following services: Residential plumbing including, but not limited to hot water heaters repair & replacement, faucet repair & replacement, garbage disposal installation, gas piping & hookups, hose bibs, kitchen appliance hookups, laundry tubs, sinks, toilet repair & replacement.