We were disappointed with the property management service they provided on our rental. There were issues with the home, that were not communicated to us that should have been handled immediately. I feel they wanted to do everything cheaply & were not worried about quality. The roof leaked & I was assured that is was addressed & being taken care of. It was not, once the tenant vacated I had a mess. I had to hire a roofing company & a paint contractor to repair the roof and dry wall & ceiling inside. I was disappointed in the communication they provided. When Lisa listed my house, I did not recieve any feedback on showings, etc. I would not use her as a realtor or her property management company again.
Description of Work: Listed our rental home for sale, her property management company was managing the rental.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
Sherri F.
10/2012
5.0
real estate agents
+ -1 more
The process had some ups and downs, but none of it was Lisa's fault. The financing was tricky, but Lisa was always positive and when things went belly-up at one point, she worked feverishly to put the deal back together again. I wouldn't have my house without her.
Description of Work: Lisa Southern is an outstanding agent who worked with me for nearly a year to find my ideal home and help me arrange financing. As a first-time homebuyer, the process seems overwhelming, but Lisa walked me through it every step of the way and was incredibly patient as I looked at more and more homes - even without any guarantee that I would qualify for financing. She never wavered in her belief in me and my place in the process and knew the area incredibly well. I can't recommend her more highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherri F.
06/2011
5.0
real estate agents
+ -1 more
I have been working with her for a couple of years now. She provides full service. She helped me get the financing. She has a very good lawyer; so she can handle a lot of it herself. She is a very good listener, what I said was perhaps a little fuzzy and she was able to sum that up and turn it into something very concrete. She is very patient because I didn’t have financing at first but she still showed me houses so I know what was out there. She was an all around an outstanding agent. I would use her again in the future.
Description of Work: I use Lisa Southern for real estate agent services.
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Service Categories
Real Estate Agents
FAQ
Lisa Southern is currently rated 4 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Lisa Southern accepts the following forms of payment: Check,Financing Available
Yes, Lisa Southern offers free project estimates.
No, Lisa Southern does not offer eco-friendly accreditations.
No, Lisa Southern does not offer a senior discount.
Yes, Lisa Southern offers emergency services.
No, Lisa Southern does not offer warranties.
Lisa Southern offers the following services: Residential real estate, sales, investments, property management and rentals.