Lawn & Order Landscaping

Lawn and Yard Work, Lawn Fertilization & Treatment, Landscaping,

About us

Top rated landscape contractor in the area! Whatever your landscape needs, Lawn and Order can handle it! From basic mowing & trimming, customized weed control & fertilization, aeration & seeding to hardscaping – let our experts develop a plan with you that will beautify your property! We look forward to talking with you!

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Landscape Management, Lawn Care, Landscaping, Mulching, Pine-straw, Pruning, Fertilization & Weed Control, Aerate, Seed & Fertilize, Walkways & Patios, Gutter & Roof Cleaning, Pressure Washing

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 277 reviews

Chris D.
11/2023
5.0
lawn service
  + -1 more
Lawn and Order has been maintaining my lawn for years, and have provided consistently high quality and reliable service at a reasonable cost. The owner and office staff are friendly, accessible, prompt and responsive to requests, we couldn't ask for a better team!
Description of Work: Lawn reseeding, maintenance (mowing and leaf blowing)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allan G.
09/2023
1.0
lawn service
  + -1 more
I would give this company ZERO stars if I could. Joe is a joke of a landscaper. The photos say it all. This is what my yard looks like after paying him nearly $6,000 for new sod and lawn treatments. DO NOT USE THIS COMPANY!!!!!!!!
Description of Work: New sod and lawn treatments

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Response from Lawn & Order Landscaping
We are very sorry you feel this way. We work diligently every day (and night sometimes) to ensure that all of our 1000+ customers are happy. Prior to your sod install, we discussed with you the potential issues of installing fescue sod late in the spring season, and it was ultimately your decision to move forward with it. The pictures below reflect what a yard looks like right after it is aerated & seeded. Currently, lawns provided with consistent watering are seeing seeds sprouting in the span of 10-to-16 days & we expect for the lawn to fill in nicely.

nick C.
09/2022
1.0
decks, lawn treatment
  + 0 more
I Cancelled their service due to their billing practices on 9/3; sent payment 9/3; they retaliated by sending my acccount to Debt Collectors on 9/6!
Description of Work: These guys are the worst! Cancel and pay and they send your account to debt collectors ….

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Lawn & Order Landscaping
After attempting to collect a debt that was 90+ days past due (with many emails, mailed statements & phone calls to go unanswered), we did what any business would do and took the next step available to us. Full payment was received on9/21 and we sent a thank you letter. We do not require payment at time of service and we send out statements once a month. As a customer of Lawn & Order, you have the flexibility to pay online, send a check or we can automatically charge your credit card for you each month. We are always looking for ways to improve our services, which would include making payments easy and convenient. Suggestions are always welcome.

Deborah B.
06/2022
5.0
decks
  + -1 more
I was extremely pleased with how my project turned out. It was a pleasure working with this company from the initial discussion on what to do to the final product. The transformation of my yard is amazing. I would highly recommend Lawn & Order.
Description of Work: A complete overhaul of the front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
05/2022
5.0
lawn service, lawn treatment, mulch
  + 1 more
I would highly recommend: 1) Great Results! 2) Local Company where you can actually speak with someone 3) They know their stuff! The previous company treated my Zoysia the same as my Fescue. My Zoysia looked terrible. Lawn and Order treats them differently and both look great now! 4) Price is better than the other national company I had I highly recommend Lawn and Order!
Description of Work: Lawn Work for our Fescue and Zoysia Grass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lawn & Order Landscaping
Thank you so much for taking the time to leave this review!

LAUREN B.
04/2022
5.0
lawn treatment
  + -1 more
Great as always, I have been using Lawn and Order for years now. Great company!
Description of Work: Lawn Fertilization & Treatment
Rating CategoryRating out of 5
Yes, I recommend this pro

M B.
04/2022
5.0
lawn treatment
  + -1 more
Lawn & Order provides regular lawn treatment for us. They are always professional and responsive to any questions and keep our lawn healthy for a reasonable price.
Description of Work: Lawn Fertilization & Treatment
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
04/2022
5.0
hauling services, landscaping, lawn service, lawn treatment, leaf removal, mulch, tree service, hardscaping
  + 6 more
I love this company!!! Always on time and very courteous.
Description of Work: Lawn care and mulching
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott D.
01/2022
1.0
lawn service
  + -1 more
there are 2 episodes. First, they damaged our property last may, we attempted to hire them to clear the leaves, but what happened was they destroyed our roses. They used leave rakes and destroyed most of our roses in the garden. they apologies for what happened and take responsibility about it. But they don't know that our old garden roses are very rare and right now we're doing our best to make it grow. secondly, today we discovered they damaged our inflatable lawn ornaments there are 2 large holes. we are so disappointed. We don't recommend them to anyone.
Description of Work: lawn
Rating CategoryRating out of 5

Response from Lawn & Order Landscaping
The issues have been resolved and have been for a while now. We always address any issues that come up during the course of our business, and we are very responsive to all of our customers... Interestingly enough, this particular customer still uses us for their lawn care needs.

Steve P.
07/2021
1.0
lawn service
  + -1 more
I’ve used L&O for lawn service for several years and have had a great experience with them. So I am baffled as to why their bush group has been such a nightmare to deal with. I wanted the hedges to the left and right side of my house trimmed back. I should have realized something was wrong when I had to email and call several times to get service, found out that the person who came to my house and gave me the quote had quit the company, and was told “someone will come by in a couple of weeks.” The crew showed up when I wasn’t there and mangled one set of the hedges (nice rounded hedge cut into a lopsided box, and not cut back off the grass as requested), and the other hedge had only a small overhanging section cut back when I wanted the entire hedge cut back 1-2 feet. In order to meet their $500 minimum charge, I also had them put down pine needles in beds, and that was done sloppily with pine needles spilled over the stone trim and into the lawn. I called Joe, apparently the head of the crew, and said that the work was not done as I had explained to guy who gave me the quote. I could tell that my original instructions for what I wanted were not being communicated to the crew and asked him to come to the house so I could show him what I wanted and he could then tell the crew. He refused and gave me the same line, “someone will come by in a couple of weeks to fix it.” Well, they came by alright. Instead of correcting their work, they trimmed the hedges at the front and back of my house! The front hedges didn’t need it, and they killed a nest of baby birds in the rear hedge that my family was keeping track of and observing from our screened-in porch. I texted Joe and said I that was the last straw, and all of this would have been avoided he had simply come out and let me show him what needed to be done. Because the work I wanted was not done, and their crew was obviously so incompetent that I didn’t want them in my yard again, I refused to pay the $550 fee and told him if that’s a problem then have the owner contact me and I’ll explain what a hassle it has been to deal with them. Joe replied that he would take $50 off the charges, but L&O considered the work completed! So pay up. They’ve been dunning me since, but I will gladly see them in small claims court before I give them a cent for this nonsense. If for some reason you decide to hire them for bush work, I would insist on a specific time and day when you’ll be home, so you can explain to the crew what you want done and inspect their work right when they finish.
Description of Work: Two sets of hedges trimmed

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$550

Response from Lawn & Order Landscaping
This is Joe Bailey - Owner of Lawn & Order Landscaping. We're really sorry you feel this way about how the job turned out. I did come by to take a look at what happened and tried to discuss it with you. Since 99% of the job was completed, I felt that a $50 credit on a $500 job would reasonable and fair. After several attempts to get you on the phone, I reached out via text. You then resorted to derogatory remarks and name calling of myself and my employees. The other issues that you listed in your review were never even part of a discussion. I feel that we have been nothing but professional and accommodating.

Donald K.
07/2021
5.0
lawn treatment
  + -1 more
After having tried five or six companies, both large and small, L&O is the best. I have one of the best-looking lawns in the neighborhood. Whenever I’ve had a problem or question, my calls are answered promptly and I’ve got quick response and good advice. I’ll stick with Joe and his crew as long as I have grass!
Description of Work: Regular lawn maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

M S.
01/2021
5.0
landscaping, lawn service, lawn treatment, leaf removal
  + 2 more
I have been a Lawn & Order customer for several years and recommend them highly. They provide me with bi-monthly lawn service (mowing/trimming/edging). During the fall/winter, they address the fallen leaves by collecting them at the street for pickup. They offer annual aeration/seeding as well as other yard treatments. While I have not taken advantage of it (yet) they also spread pine straw/mulch and trim bushes. I appreciate that they offer several optional services, but don't require it as part of their service. Their invoicing is descriptive/clear/concise so it is very easy to see what was provided for each service. Just a wonderful company to work with!
Description of Work: Lawn Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lawn & Order Landscaping
We appreciate your business over the years. Thank you!

Kelly H.
01/2021
5.0
decks, lawn treatment
  + 0 more
I found this company via AL by purchasing a coupon for a specific service. When the technician came out, I was informed that my type of lawn didn't need the service I purchased and the company immediately refunded me. Seeing how honest they were, I decided to enroll in an annual maintenance contract. So happy I did. My lawn is wonderful. No more problems with weeds and always nice and green. I have been told several times by neighbors that we have one of the best lawns in the neighborhood. The technicians are knowledgeable, polite, and very professional. They are always willing to answer my questions - I have a dog and I am always asking, for safety, when can my dog go back onto the lawn after a treatment. When I have a question, the office staff are always helpful and professional. Overall, a great company to do business with.
Description of Work: Annual lawn maintenance contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lawn & Order Landscaping
Thanks so much for your review! We appreciate it.

martin T.
08/2020
5.0
lawn treatment
  + -1 more
Very well, great company. My yard looks good!
Description of Work: Lawn care with fertilization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

Response from Lawn & Order Landscaping
Thanks [Member Name Removed]. We appreciate your business!

Katrina T.
03/2020
5.0
hauling services, landscaping, lawn service, leaf removal, mulch, tree service
  + 4 more
He did it in one weekend. He removed all old plants, trees, shrubs and debris. He cleaned up the mess. He planted the new landscape beautifully. He did more than he said he would.
Description of Work: Remove old landscape with new landscape for 3 building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mary V.
03/2020
5.0
lawn service, lawn treatment
  + 0 more
went great. Everyone there is knowledgeable and professional. Plus the guys working on the yard are really nice.
Description of Work: regular landscaping and landscaping projects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth P.
03/2020
5.0
landscaping, lawn service, lawn treatment, leaf removal
  + 2 more
The employees are always pleasant and do an excellent job. If I ever have any questions, the owner, Joe Bailey, is very responsive and friendly. My yard looks better than ever, and without any work on my part!
Description of Work: General lawn and shrub maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

LINDSEY R.
03/2020
5.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
Great! The yard was an overgrown mess when we moved in. They came out and had great ideas for form and function and worked hard to make sure the design would not exceed the budget we had set for the yard. A clear plan was conveyed, quotes were provided promptly, the whole project stayed within budget and on time. The yard looks fantastic and gave my kids a safe place to play in!
Description of Work: Clear and Sod Back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie A.
03/2020
2.0
hauling services, lawn service, leaf removal, tree service
  + 2 more
I sent written instructions to them (4 bullet points), and they didn't do what I asked. We still have pine cones and dead leaves all over the front and back yard. Also, two sapling trees were not removed. For this they charged $45 per hour X 2 workers for 6 hours. Not worth it for the quality of work. Hire high school or college students!
Description of Work: ) Pine cones all over the back and front yards -see pics 2) Only one Nandia was cut down. I was asked if the other small trees should be cut as well and said yes please! The trees are still there. See pics. 3) Survey plot stakes (red/orange flags) show our property line in the front yard. Much of the property on one side still has leaves, stix, and pine cones---not done as requested. See pics.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$330

Response from Lawn & Order Landscaping
There was an agreement that even though we were given a max budget of only $330, all of the wishlist items would not be completed before allotted time ran out. We worked hard and fast and we accomplished a lot in the small amount of time we had.

Christy W.
01/2020
5.0
lawn service
  + -1 more
We have been using Lawn & Order for several years now and we couldn’t be happier with their work! I’ve been told many times that we have the most well maintained yard on our street. Their work is always very professional and exceeds our expectations in quality. The owner and his crew have always been such a pleasure to work with. Highly recommend!
Description of Work: Lawn Fertilization & Treatment, Aeration & Overseeding, Lawn Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenna N.
01/2020
5.0
lawn service, lawn treatment, leaf removal
  + 1 more
The crew was very punctual and did a wonderful job. My lawn looked great when they were finished. Would definitely recommend!
Description of Work: Lawn maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M S.
01/2020
5.0
lawn service, lawn treatment
  + 0 more
We switched to Lawn & Order about a year ago for our lawn care, and we have been thoroughly happy with the service. We are located in Cary, and our lawn looks better now than it has at any other time in the last eleven years. Lawn & Order has also consistently been exceptionally attentive and courteous whenever I have sent them an e-mail or left a voice message. I would recommend them to anyone looking for a reliable lawn care professional.
Description of Work: Fertilization, Weed Treatment, Aeration & Seeding
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve P.
01/2020
5.0
lawn service, lawn treatment, mulch
  + 1 more
Work was professionally done and my expectations for quality were certainly met.
Description of Work: Annual Lawn Maintenance Plan plus installation of pine straw and trimming of shrubs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel H.
01/2020
5.0
lawn service, lawn treatment
  + 0 more
Great! They have provided exactly what I asked and what was needed.
Description of Work: Fertilizer contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

TELIA M.
01/2020
1.0
lawn service, mulch
  + 0 more
Triple shredded hardwood mulch was full of trash including landscaping rock, shredded plastics from pieces of mesh bags, ziplock bags, bottle caps, etc., shredded food wrappers, and even shredded pieces of aluminum cans. My dogs run on my paths and to this day, 10 months later, I daily walk the paths to pick up jagged rock, plastics and metal that work their way to the top and could cut the paw of a running dog. It is also unsightly. Lawn and Order took no responsibility for their trash filled mulch, no offer of anything, not even willing to come back and take a look at what I described over the phone and in a letter.
Description of Work: Mulch for paths through backyard natural area

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0

$1,300

Contact information

8160 CHAPEL HILL RD, Cary, NC 27513

http://www.lawnandordernc.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
026-31671

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping,
Leaf Removal,
Mulch and Topsoil

FAQ

Lawn & Order Landscaping is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Lawn & Order Landscaping accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lawn & Order Landscaping offers free project estimates.
Yes, Lawn & Order Landscaping offers eco-friendly accreditations.
No, Lawn & Order Landscaping does not offer a senior discount.
Yes, Lawn & Order Landscaping offers emergency services.
No, Lawn & Order Landscaping does not offer warranties.
Lawn & Order Landscaping offers the following services: Residential & Commercial Landscape Management, Lawn Care, Landscaping, Mulching, Pine-straw, Pruning, Fertilization & Weed Control, Aerate, Seed & Fertilize, Walkways & Patios, Gutter & Roof Cleaning, Pressure Washing
Ask for details

Contact information

8160 CHAPEL HILL RD, Cary, NC 27513

http://www.lawnandordernc.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM